When I walked into Norburn, there were 4 staff each behind their own desk. I perused the store for…read more20 minutes waiting to meet my husband and choose light fixtures for our bathrooms. During that 20 minutes, not one of the staff asked how I was doing or if I needed assistance. As soon as my husband stepped in, all of the staff perked up and asked how they could help him. I couldnt believe it. Not impressed at all.

I would give this place 0 stars if Yelp allowed me. We walked in a Wednesday morning - the place…read morewas empty. We went there with our 21-month old son, so it wasn't like we could go unnoticed. Once we walked in the door, we saw 2 employees at the counter, another 1 at another desk, and at least another 3-4 walking around the store attending to whatever business they were attending to. NOT A SINGLE ONE OF THEM even acknowledged our existence. No "Hello", "Good afternoon", not even a smile. My husband actually had to say "Hello" to THEM, and he barely got a nod back. We looked at their bathroom vanity lights for a solid 20 minutes, and not a single person approached us to ask if we needed help. They didn't have the best selection either. Just 1 back wall of lights, around $200-400 range. Oh, the staff was too busy talking amongst themselves about what happened on last night's episode of Master Chef to bother with us. We walked out without getting a "Have a good day" or "Thank you" and vowed never to return. There are plenty of other lighting stores in Vancouver. Go somewhere where they actually acknowledge you and treat you as a potential customer.

The staff are knowledgeable and helpful, which made deciding on the light fixtures I wanted easier…read more The staff are also attentive and ensure that everyone in the store is taken care of quickly and with respect. They also were competitive with pricing compared to other stores. We feel we got a good deal from them.

There is a decent selection of lighting to choose from. I purchased my bathroom lighting here…read more Staff stopped by to ask if I needed any help while strolling around the store.

Spent over $2000 at the above place. Had to wait for the last two lights to arrive. When they…read moredid, guess what? One of the lamps had its wires cut. We called and called and talked to Ken, who did absolutely NOTHING for us. Promises and promises and no help whatsoever. My husband had to buy materials and rewire the lamp himself. If he weren't so mechanical, we'd have one faulty lamp after all that dough spent. AVOID THIS PLACE. They don't care as long as they have your cash. Customer service doesn't exist here at all.

The amount of lighting they have here is simply staggering. We've been to most of the lighting…read morestores in the area, and Lighting Warehouse has one of the largest selections. Leonard helped us out during our first visit and has been assisting us ever since. He is a shining example of how a business should handle customer service. He always takes the time to provide personal assistance that never feels pressured--extremely rare in the sales industry. Not to mention, he is super cool ... I actually think he's an ex-HK celebrity in hiding! On top of exceptional customer service, the prices he quoted us in our first order for ceiling fans + lights were lower than every store we had previously visited, even compared to online vendors. We've already been back multiple times for new orders. Nowadays, whenever we need lighting, I always check with Lighting Warehouse to see what they can do, even after viewing products at other stores. If they don't have it, they can usually special order it. And since our initial visit, every final purchase for lighting has been made at Lighting Warehouse due to their prices, selection, and service. I'm a huge fan of Lighting Warehouse, thanks to Leonard!

"A highly professional team that responds promptly to inquiries and delivers on schedule. Their…read moreefficiency and commitment to quality make them a reliable choice for any project."

If you are building or renovating, then you already know the trauma and stress that comes with…read moremaking decisions about purchases for your project/home. That's what we (myself, partner, sister and brother in law) have been doing the past 9 months building a brand new home. We had no idea what we didn't know - especially when it came to lighting fixtures both inside and outside. We had gone to a few stores in Surrey which had very little service and a slim selection. Then we found S&N. We met with one of their sales reps Kulvinder who started by suggesting a site consult to get to know our space, learn our design preferences, and to help us with a proper count of what we needed. Who knew lights come in different colours haha. He was so helpful and patient (dealing with 4 emotionally charged people) and gave us suggestions for what would actually fit and look good in our space. There was so much education around things to consider when making choices like LED or bulb, aesthetic and measurement for the walls etc. We ended up purchasing all of our lighting at S&N, and even found some beautiful legrand switches and plugs to really modernize our home. Any inspiration photos I found on pinterest or instagram Kulvinder found me the same or similar through their suppliers. They truly sell and work with integrity at S&N, not once did I feel like they were trying to upsell me, and they really had our best interest in mind. We asked a million and one questions and at all hours all days. We had last minute requests and purchases that we had to make because that's the joy of construction and Kulvinder always accommodated us. I am beyond grateful for this experience and would recommend S&N in a heartbeat. Do yourself a favour and go see Kulvinder for a one-stop shop experience.

Luminosa Light Designs - A True Standout in Service and Dedication…read more Coming in off the street with a quirky, hard-to-solve problem, I wasn't sure what kind of help I'd be able to get. But Carmen at Luminosa Light Designs jumped in without hesitation. After more than 45 years in the construction industry, it's rare -- and refreshing -- to meet someone who offers their time, energy, and expertise without any guarantee of compensation. She tackled the challenge of tracking down a reluctant supplier and worked tirelessly to find a solution and fair pricing. Her passion for what she does, her professionalism, and her deep knowledge of the field are simply unmatched. Thanks to Carmen, I didn't just find a solution -- I found a team I'll be loyal to. I'm not just a customer now -- I'm an advocate for life.

We have been using Luminosa on our renovation projects and found them very knowledgable and…read moreresponsive. We have moved all our lighting business to Luminosa

Sam is very knowledgeable and helpful. he helped recommend some bulbs to work with a lamp that…read morewasn't working and didn't charge me anything for his time. hope I don't need his services again for my lamp, but would definitely go back here!

I have been here twice in the last few years and have not left my lamps for repair. Recently I went…read morein to drop off a table lamp to get a new cord, something that would have taken about 15 minutes to do. The owner quoted me $125. When I said I was shocked at the price, he suggested lowering it to $90, claiming that he had to pay the rent somehow. Still too expensive. I subsequently had the cord replaced for $35.

Not open on Saturday or Sundays, weekday only open to 5 are you serious!…read more Lots of lightning stores open for customers !

It's a nice place with a good selection of lights and fans…read more Their customer service is lack luster. I've decided to let my buying power speak for me and cancel the order. I don't think that I'll be back :( Lights out Erin (manager) took a sincere interest in my problem with their customer service and has rectified the issue. I am disappointed that the sales person wasn't as keen to ensure my satisfaction but am soothed that someone there cares. I am satisfied with the result. Thank you Erin

I contacted Casey from Rewire Pro to restore a socket and electric cord on an antique lamp from the…read more1950s. I live in Bellingham, Washington, where this service is hard to find. And I was also having trouble in the Seattle area. But as someone who travels north of the border from time to time, I found dropping off and picking up the lamp later on to be easiest and worked well. The price was reasonable and the lamp now looks great and works perfectly! I highly recommend Rewire pro!

Forgive me, Marty McFly and I were traveling back to the 50s and the turn of the century and we…read morejust returned. Or perhaps that was Restoration House and I just have a case of jetlag. [Now ending this attempt to weave in Back to Future references to share what I saw in the filled to the gills space that is a Dunbar's treasure trove.] From floor to ceiling you'll go near dizzy taking in the eclectic compilation of furniture pieces, lighting fixtures, and salvaged treasures recycled or upcycled from a wealth of eras. Fruit boxes, axles, typewriters, cash machines, radios, armoires, coffee tables and light fixtures piled high are just a few of the sparkly items that caught my eye. Staff is helpful and seem passionate about restoring lighting and furniture -- both their own projects and anything you bring them. If you have something you'd like to consign, email them images and they might just take you up on it!

Came in a few weekends ago to buy a vanity for my bathroom. Super knowledgeable staff! The young…read moreman who helped us was extremely friendly and helped us find the most affordable option that suited our needs. Will be recommending this store to friends.

Run away from this store. Pretty sure you can't find a less useful staff. "Sorry our mistake cost…read moreyou $60 and a trip, nothing we can do". Shop elsewhere.

very expensive they sell there scratched display models and lie that this is new…read more when they say pick up tomorrow be care full Vancouver lighting on bridgport is way better.

We have shopped at LV Lighting over the past 2 years. Purchasing light bulbs and lamps. We have had…read morefriendly knowledgeable service.