I would give them 100 stars if I could. Our east basement wall was badly bowed, the floor was…read moreraising and honestly, it was a miracle it had not caved in. The Real Seal was the only company who felt they could fix it. And they delivered! I can't say enough good things about Patricio, the lead project manager, he was so methodical and smart about each step, making sure the wall was reinforced, making sure they had the right supports in and then ensuring the wall was straight, secured and reinforced. He made sure to answer all our questions, to walk us through the plan for the day and show us what was done at the end. This was not an easy fix, but they came through with a straight, secured wall and I am so grateful to the entire crew! We also had a drain tile, new sump pump and antimicrobial sheeting installed to ensure the wall stays structurally sound.

Very simple. 1-Hired to prevent water in basement…read more 2- spent a fortune to have work done 3-work now complete and water still coming in, now in multiple location 4-instead of admitting a incomplete diagnosis, Real Seal now wanting to charge an equal amount more to do more work Will now just go to competitor as I should have from the beginning

We reached out to Stoyan at ULB-DRY Waterproofing for a second opinion on our water problem in our…read morebasement. His expertise found our problem and an easy solution!! We are so grateful for his excellent knowledge!! Thank you!! Dan Z.

Despite the good reviews, we had a very bad experience with ULB-DRY Waterproofing from the…read morebeginning. The only reason for 2 stars instead of 1 is because Emi (who I was in frequent communication with) was very communicative and helpful, and Omar, who came out for the unnecessary service, was also very kind and knowledgeable. The rest of the experience was terrible. The home we purchased had previous repairs done with ULB, so we reached out to them when we got water in January due to the waterproofing allegedly being under warranty. To start, it took 17 days to receive a call back from Anthony, who was supposed to be contacting us about the leak. I was in frequent communication with Emi, who I will say seemed to be equally as frustrated as I was with the lack of response from Anthony, which I appreciated. When Anthony finally contacted me, he told me not to contact the office anymore, and to only contact him directly. When he came out, it took him a long time to find the cause of our leak. He eventually decided it was due to a crack (that had previously been repaired) and had someone come out in late February to "repair" it. Every time we had significant rain thereafter, we had water in our basement exactly the same as prior to the service. Finally, in July, we had such significant flooding that we needed to rip the carpeting out and dispose of many items. We contacted ULB and, again, it took 10 days and repeated calls for me to receive a call back. We requested someone other than Anthony come out to inspect the property since he had clearly misdiagnosed the problem, and Stoyan came to assess the situation. He came across as hostile and defensive during his visit - he identified the issue was cracks in the masonry on the exterior wall and that was what needed to be repaired. We got those cracks repaired, as was recommended by ULB, and again, the next rain we received tons of water in our basement. At this point, it had been 3 separate visits that were done with ULB telling us what the "problem" was, us repairing those "problems", and water continuing to come into our home without any improvement. We decided we could not trust their diagnostics, at which point we requested a refund. We were told that a refund would not be possible, in part due to the contract being "approved and signed" by us prior to the repairs. We trusted that they correctly diagnosed the problem, which is why we approved the services. Of course if we had the knowledge that this was incorrect, we would not have agreed to an unnecessary service; unfortunately, we are not experts in waterproofing and home leaks, which is why we contracted a service to do so in the first place. At the end of the day we spent money on a clearly unnecessary service, we were told multiple times what the "issue" was and repaired those "issues" as recommended by ULB with no change in leaking, and we will not be receiving a refund due to agreeing to the services they told us were necessary despite no changes in water damages.

Answered my question and recommended a different company that offers a comparable service. Thanks!read more

Fernando did an amazing job installing an outside back door. I purchased the stock door from Home…read moreDepot and they were able to install in one day. Fantastic service and great craftsmanship! Before and after pics included .

Thank you so much. You guys made what could have been a nightmare into a great experience…read more Julian was straightforward and easy to work with on pricing, which I appreciated. No games, just clear communication. Pablo and the crew were excellent. They got right to work, moved fast, and kept everything clean the whole time. You can tell they know exactly what they're doing. They went above and beyond to make sure everything was done properly, not just quickly. We had a foundation crack repaired, a French drain installed, and new underground gutter lines run. Everything looks great and was done the right way with solid materials. What stood out most was how efficient and professional the whole crew was from start to finish. No shortcuts, no mess left behind. Would definitely recommend them if you want the job done right the first time.

Our basement had two areas that leaked after heavy rains. Julian and his team quickly identified…read morethe problems and sent a proposal. Compared to a competitor's proposal, Julian's was more reasonably priced, better planned and didn't involve removing several of our bushes and trees. The work finished quickly and looks great! It was a pleasure working with Julian and his team. I highly recommend them. Thanks!

The service went well I was quoted a fair price.The tech came and did a good job I will definitely…read morerecommend this company

Ever seal was quick to respond and convenient in scheduling my appointment. The turnaround from…read morequote to repair was also quick.

I intentionally did not write a review right away incase the basement crack repairs didn't work,…read morebut Petar did a great job. We have gotten sooo much rain and standing water in our backyard, but none of it leaked into our basement through the cracks that Petar sealed. He was honest, responsive, and very kind. He spoke so well of his wife and little boy. I was happy to support him and will definitely call him if I have other needs for our basement.

Petar was great to work with. Very honest and willing to say was work does or doesn't need to be…read moredone. We asked him to give an estimate as part of a second opinion and could not have been more happy. He was willing to say no to things other companies said were needed and that meant a lot. The team and his communication was wonderful and we look forward to having him back out if needed in the future!

I've used Acey for our sump pump needs for around 13 years, and he's honest, hard-working, and has…read morehigh ethics. Recently, I decided to have our two (battery and regular) sump pump lines buried (yes, they were above ground for 16 yrs!) and at first Acey said take it out at least 40 feet and I said how about 20 feet. So he buried them 20 feet out but we found out the water was not draining enough from the pop up drain, and instead finding its way to our foundation. When I told Acey, he came out, and extended it another 50 feet (70 feet total), and he discounted his rate, since the first time did not work well. I really give credit to him, because he originally wanted to A) extend it out 40 feet or B) extend it & attach it to a city drain in our neighbor's yard and I talked him out of it. When it turned out his better judgment was the correct one, we paid him more, but he was kind enough to discount our rate. So, total was $2650.00 but honestly, it's tough to have a 70 foot pipe installed correctly for less than that, especially supervised by a licensed professional. And, another thing I like about Acey is he will tell you things you can fix on your own. Example, we had a small leak in our basement, after the July 4th rain. Acey put my hose into the window well, turned it on, and pointed out how drain was clogged where water leaked in, and told us how to clear it. We cleared it on our own, and shored up the dirt around the foundation, and we caulked the window inside and outside. The next hard rain, we had zero moisture. He'll tell you what he'd charge, but he also gives you the opportunity and advice to do it yourself. He's all about helping you save. So, he's our guy!

Can't say enough about Acey and Sump Pump Medic. With three visits, he completely updated our Ion…read moresump pump systems compared to what was originally installed when we had our house built 9 years ago. Our new set up is now correctly sized and configured to operate efficiently like we need. There is a creek at the end of our block so the water table is high. We feel confident that Acey's hard work will keep our basement dry. He's a hard worker, a great troubleshooter and takes pride in his work.

They came out to fix a leak in my garage and guaranteed it for life to not leak. Well it's still…read moreleaking as bad as ever. I've called this guy at least a dozen times to come out and fix it. He has promised me at least three times to come out and fix it. He has never shown up and never called to explain himself. I received a text from him last night promising to show up this morning. He never showed and never called. The money I paid him was a complete waste! Now I have to hire someone else to fix the leak. A lifetime warranty is no good if you're not going to honor it.

The entire team and owner were super helpful and professional. They did great work in fixing some…read morecracks and went above and beyond when we had additional plumbing issues. I highly recommend!

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

This guy just answered me after 8 months apparently he forgot our verbal communication. This guy…read moreranks very high as one of the worst people in business. He is a player and makes off like he is concerned and wants to remedy the problem, far from it, he takes your money, does a subpar job and then disappears. Consumer beware of this unreputable company. Engage at your own risk. He will never stand behind his subpar work.

Had an appointment for Monday @ 11:00 a.m. Owner called at 10:45 saying technician could not make…read moreit and would call back to reschedule later that day. Almost a week later and still no call back. I think I got lucky on this one.