I brought my daughter's engagement ring to be polished and cleaned before her wedding and they were…read morewonderful!! Highly recommend.

I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I had a herringbone necklace that was fraying at one end. I took it to Lane Wells for repair. They…read moreshortened the necklace and re-added the clasp and it's as good as new. I had another necklace that I wanted shortened by a few inches and a new clasp added on. Which meant a new jump ring for the bigger clasp. They did this for me also. The price was reasonable and they were finished before the estimated date. Nice folks. Will definitely go back if I need anything else done!

Second time and most surely my last here. I took a bracelet in for a repair and when I got home I…read morenoticed something was stabbing my wrist and there was a piece of gold not sitting right and snagging on things so I took it off and brought it back in today. Instead of saying, "No problem! We can fix that", the blonde lady was rude and made excuses and then took it to the back (she even turned to look back at me while she was with the jeweler and gave me a dirty look). One would think that a repeat customer who paid over $200 for a small repair would get better treatment. In the end, they fixed it but why not do it with a smile....? Do not recommend. Hope your day/life gets better cranky lady!! :)

I knew the previous owner, Milton Doolittle from 50 years ago, when I worked for him in Houston…read more Benold's is the place I go, even through I have moved from Austin, for my jewelry repair needs. They are the best!

Brnold's reshanked my mother's aquamarine ring. It looked absolutely beautiful when they finished,…read moreand it only took about 10 days. The people are so friendly and helpful. Their great reputation is well deserved. Highly recommend!

Matt and Daniel will make you appreciate what a jeweler should be like. Give them a call for custom…read moredesigned rings for that special someone.

This is an excellent jewelry store where they know gold & sterling very well! I've not taken any…read morestone jewelry there, but I'm sure they are wise & careful in dealing with them. I liked that they have several employees along w/ the owners. No waiting around! It's easy to find and there is plenty of parking.

I'm absolutely speechless--in the best way! Caleesi exceeded my expectations by helping me redesign…read moreand modernize a treasured family heirloom ring. The blue stone originally belonged to my grandfather and was set in his ring. After he passed, my mom had it reset in the 1980s and added the diamond. Caleesi thoughtfully repurposed the original gold and helped me create something new and uniquely mine while honoring its history. When I saw the finished piece, I was completely overcome with emotion. The result is stunning, and I couldn't be more grateful for the care and artistry that went into it.

I recently brought in my late father's rings to be resized and added sizing beads. These hold…read moresentimental value to me, and I loved how they looked worn with the memory that reminded me of how he wore them. When I picked them up I was shocked and disappointed to find that they had been polished to a high shine. They looked like completely different rings and not the ones I remembered and cherished. I understand that jewelers often polish after resizing but I wish I had been asked first or at least given the option to decline polishing. Changing the finish without consent can really alter the meaning the piece carries. While the resizing itself was done the lack of communication about altering their appearance was heartbreaking. I would advise anyone bringing in sentimental pieces to clearly state their preferences. Additionally the sizing bead spacing is also inconsistent even though both rings were meant to be the same size. One ring fits comfortably while the other causes pain because the beads were placed closer together. They did offer to correct it. I've brought pieces here over time and overall I do think they do a good job. Despite this and a couple other hiccups in the past I do believe they do quality work. Unfortunately, after my most recent experience I will not be returning.

Friendly customer service, fast, conveniently located among other shops in the arboretum so you can…read morecombine trips with other shopping. I went there to get my suunto watch repaired after visiting 4 other shops that did not have the tools to open it. Some of the shops were planning to send it away which would have cost even more. This place has been around for over a decade and I just found them. Prices were also reasonable. Definitely plan to get my other watch repaired. 5. Btw they had really cool waiting chairs.

Ray is a reliable watch repairman, but he's much more than that too. Ray also sells high quality…read morewatches, bands and various pieces of jewelry. I've gone to Ray a few times to watch repair and everything always comes out great.

excellent service and amazing quality! cant wait to get another piece!…read morehighly recommend to anybody interested to go see Haley at any of her events. great company too!

From the owner: At Welded by Haley, we specialize in custom-fitted permanent jewelry that’s welded with intention…read moreand designed to last. Each piece — from bracelets and anklets to necklaces and rings — is clasp-free, seamless, and made from high-quality 14k gold-filled, rose gold-filled, and sterling silver chains. Our process is quick, safe, and completely painless, creating a meaningful piece you can wear every day. Whether you’re celebrating a milestone, marking a special bond, or simply treating yourself, your jewelry becomes a forever reminder of life’s most beautiful moments. We offer pop-up events, private parties, and mobile appointments throughout Austin, Hutto, Round Rock, and surrounding areas. Book a one-on-one session or host a group experience with your besties, bridesmaids, or family — we’ll bring the sparkle to you!

I bought a new Seiko King Turtle but I cannot abide a cyclops. So I had John Hood remove the…read morecyclops and regulate it and now it is everything I want. I took another watch (Wise Watch Co. "Hitman") in and had John regulate it and now it gains or loses about a second a day. John is fantastic!

There is a reason Martinez & Hood has close to 50 5 Star reviews on yelp!!…read more This is good ol fashion service business that treats its customers right. I heard about M&H from a friend that has several luxury Rolex watches. He said this is the place to go when it comes to repairs and honest service. I have brought two watches here, one to get the bezel fixed after it being shattered and the other for a quick clasp adjustment. I will surely go back for watch & jewelry repairs as they know their stuff, have fair pricing and timely turn around times.

I went in today, thinking that my watch's movement was bad, based on consultation with an AI…read moreprogram. Clark, the repair guy, took one two second look at the watch and said that the watch had stopped because the second hand was touching or blocking the minute hand, somehow stopping the watch. He worked on it while I waited, for 8 minutes. He fully fixed it, but didn't want to charge me. I'll be back to that place!

Again I come in to have links taken out of my wrist watch this afternoon and for the same repair…read moreand I was in and out in 5 minutes. Supper fast easy parking and great work for a reasonable price. Try them out yourself and I bet you will like them

I appreciate Treasures reach out to me. They suggested I bring in the jewelry and possibly be able…read moreto do the work a little less expensively. You don't see that often.

Great customer service Bought 7 different objects from…read morechains earrings and rings, They're good to help you with anything you're looking for