being attached to tractor supply I was expecting a better selection of personal items for dogs-…read morewhich I did not find- overall the store was clean- staff was friendly and location is good-

Love the small hometown feel , Jessie one of the managers was so friendly, helpful and…read moreknowledgeable, we will be getting all of our gecko supplies from petsense and Jessie

Jerry owner/operator is very well acquainted for many years with pet products and ingredients that…read moreare necessary to maintain best animal/pets health in dry-food and skin care. He also carries a face and skin care line that he creates himself using top quality ingredients. It has been very good for my dry skin. His itch lotion/oil solution has helped me a lot with itchy damaged skin. All items are very reasonable priced. He kindly underprices the sale price of Taste of the Wild products for his customers benefit. A very Good business culture. You can't miss his huge Yellow and red sign on the west side of the 64 between Canton and Ben Wheeler :)

Help finding the right chew items for a serious chewer! I was assisted when looking at chew…read moresticks, antlers and toys. Great recommendations!

I used to love this Pet Supply Plus with the previous groomers- shout out to Carmen, Molly and…read moreRachel. Over the last few months new groomers have transitioned in and I was never really satisfied with the cut but my dog always came home clean and it was near my house. Two Sundays ago I took my dog to get groomed and he came back horribly cut. And two days later he was scratching a lot. When I checked there was a circular sore. My dog does not interact with any animals outside of going to the groomers we keep him in the house and the backyard. Well one sore grew to five sores and we had to take him to the vet yesterday, and she confirmed that it was not ringworm but it was a bacteria. I am 99.9999% sure that my sweet boy contracted this bacteria from grooming at this establishment. They were likely rushing and not cleaning clippers & tools between animals. Now we have a 30 day regimen with meds and shampoos and $150 veterinary bill.

I have always received kind service. I was able to get stuff for my new puppy at the same price as…read moreChewy.com. It is great to have this store in Palestine. I also got a puppy package for my labradoodle and the groomer was great with her. This week I plan to have a labradoodle groom done on her.

I've been shopping here ever since I moved here, they have a really good rewards program, where you…read morecan buy 9 bags, get the 10th free. Always very clean, the manager is very friendly and helpful, and they have trustable brands, and the one that I buy for my cats, taste of the wild. The manager makes sure that all the expired food is never on the shelf full price, they always go on the sale corner. So you can get a great bargain on pet food! They also carry the largest selection of high quality cat toys that I've seen anywhere! They also help our local humane society do adoptions at their store! I moved here from a large city, and I am very impressed with this store, and I will continue to shop at this store while I live here!

Customer service is awful. First time going to the store to…read morebuy a fish for my daughter - employee told me that the fish would die because the tank we have isn't good enough (1.5gallon) that we've kept our Beta fish in for years with no problems. Ended up leaving with nothing. Second time going to this location the same thing happened as I was getting a Beta fish. I asked the employee about a filter for our tank and all she proceeded to tell me is how my fish would die in a 1.5 gallon tank - I never asked her about the fish. Only the filters. It was the same employee both times and honestly her attitude is beyond rude. We bought the fish anyway and have had no problems. Will not return to this location.

I really like this location. The customer service was very friendly and helpful. The store was…read moreclean and everything was very easy to find with no difficulties. The prices were reasonable and there was some free doggies treats at checkout!

Tying to find and bring my boys back home. Reaching out to anyone who may have seen or know…read moreanything about where they might be. Just want my boys back home.

The most durable pet toys and tastiest treats...that's what my dog's say. Pam has good knowledge of…read morehomeopathy, aromatherapy and natural treatments for both health and behavior issues. If what you've tried isn't working, go see Pam.

I am so disappointed of my experience here. I was so upset on the day i picked up my little man…read morethat I had to wait to write this review. Brandy was my groomer. She greeted me by informing me that my dog's appointment was not until 10:30 a.m., plus there were four other dogs ahead of him. The time was 9:45 a.m. I smiled and said, "I am aware of his appointment time, but I need to check him in before 10:30 or I will not be able to honor the appointment." She got up to check him in, because he had to have his vacinnations verified. I received the call to pick him up around 2:00 p.m. His cut was horrific, and I did not noticed he smelled until we got him into the car. His coat was uneven. It appeared he was cut without a bath. It didn't even appear that the hair from his cut was combed out. I will never bring him back here again. I remember when this place had standards. I brought my baby here for the first time one and a half years ago and the person who cut him was new. The first cut was free because she was in training. I thought she did a superb job with him, but after she took pictures to submit to her trainer, she gave me a call to bring him back in at no charge to do a redo. Unfortunately, I moved from the area shortly after and that groomer is no longer there. I was told when I booked that Brandy was experienced and had a skill for cutting Golden Doodles. This cut will be her last on him. He was cut unevenly, stinked, and looked at hot mess. I paid over $89 for this mess, plus I tipped her. Save your money.

This was my first purchase with Pet Supplies Plus Forney. Order was delivered a day sooner than…read moreexpected which was fantastic! Everything in order was perfect. There was a thank you note for my order too which was very kind and thoughtful. The people delivering my order were friendly and helpful. They actually carry the stuffed Llama toy my puppy has worn out but loves. I searched everywhere online and found it here, so I bought two of them plus some other toys and a slow feeder for one of my other dogs! I am completely satisfied and extremely happy with my first purchase with Pet Supplies Plus Forney!!

My dog(Sparkle) always leaves happy when she gets groomed here! They are very attentive to what you…read moreask for and never adds additional fees for any small details toward the grooming cut.

I have brought my dogs to this location three times. I guess you could say third times a charm…read moreregarding my decision to leave a review and not return. I genuinely don't recall how the first visit went but the second visit in April made me photograph the craftsmanship of their expensive work. My dog was left with a near bald strip between her eyes. It was so ridiculous that I shared this picture with coworkers, family out of state, and others along the way. Fur grows back but the idea that they did this with a straight face & said nothing and charged me full price and included up charges for the grooming was the insult. Upon taking my dog's offspring to get groomed as well, they decided he was a totally different breed than what he is and insisted that his grooming start at $136. I protested but they have the power to make whatever ridiculous decisions around how they classify him. This past week I had my dogs groomed & I mentioned what had happened with the shaved between the eyes issue and my male dog being reclassified as a different breed to be charged more I was met with very visceral reactions that weren't professional at all. I spoke calmly and comedically to lighten the subject of my issues in order to prevent a conflict regarding my concerns and I was dealt with as though I was yelling and screaming and being completely out of pocket. I was spoken to with such disrespectful tones and attitudes that I walked out of the grooming salon and said nothing back. Heres the deal, you cannot be the equivalent of a "Great Clips" level groomer and charge high end salon prices especially at the level of experience these groomers seem to have. Charging me a Doodle price telling me the texture of my dog's hair is wiry which Im already aware of when Doodles tend to have a softer coat and are more of an expense to groom in part because of the way this breed is groomed sorta more related to a Poodle. My female is an Airedale, which has a curly wire coat with a fluffy undercoat. Her son has a wire coat with wavy fur a d not much of any undercoat and his fur is much thinner than her thick curly fur. He's no Doodle but they insist on charging me a higher starting price based on texture when that in itself makes no sense. My husband picked up my male dog yesterday and he doesn't appear to have been groomed despite the costs I incurred. So $168 for my Airedale another absorbent amount for her son at a crap grooming salon. I could have contacted a mobile groomer with actual skill for these prices (Ive priced them previously) and it would have been higher quality and more pleasant for my dogs and I. I will not return, get your dogs groomed at your own detriment. If you go to Supercuts or Great Clips and they are charging high end salon prices despite the business model, you know it's over. PetSmart has always been a cost conscious dog owners friend with their competitive prices at Banfield Pet hospital, dog training courses, and budget grooming.Not anymore, this location needs to work on the professionalism of their staff. This motley crew is a hot mess express and are price gouging for their commissions. They lack in basic communication skills with the public and professional service attitudes when dealing with any level of concern. Locally I cant see things getting better due to the workforce and population but perhaps Ill save someone the grief of dealing with this location.

Management neglect's the birds of proper perches, enrichment and environment. When I asked…read morerespectfully if I could purchase a perch for the Turquoise Green Cheek Conure I was told I was not allowed to. When I asked if it could be approved by management to buy a new perch for the bird, it was refused and I was told I could not. This is a form of abuse/neglect. This is comparable to being put in a room without a bed and being asked to hang from the side of the wall by one finger to sleep. As an establishment that is responsible for teaching people how to properly care for animals, this is disappointing and inhumane. It is not okay. Birds require research to properly provide for and not doing so is neglect. Enforcement has been contacted to look into this establishment and the neglect/abuse at hand, as to this being only one area that needed work. As a bird owner/rescuer from establishments such as this, you can see that both the conure on the left and cockatiel do not have the proper perches or the environment they need to be comfortable in a cage all day everyday. To anyone who understands birds needs please help me in being the voice of these birds that are not able to for themselves. This is not okay.

Always good service. Friendly people. We get our dog groomed here every few months. We get antlers,…read morefresh dog food occasionally.