Excellent! Always great service and care to my three pups! Very clean and organized.read more

Misti and her team did a wonderful job on my wriggly baby, who I know isn't the easiest grooming…read moreclient because she wriggles and HATES having her nails clipped. Another groomer in the area just didn't bother clipping her nails the past two times they groomed her, which I overlooked the first time but complained about the second only to be told she jerked too much. I know she doesn't like it but she doesn't bite, just squirms. BUT we didn't have that issue at Doggie Doos. In fact; like the groomer we used to use in our old hometown, they declared my dog delightful and "so sweet." Her clip was even, nails were cut short and filed and her bows even stayed in about a week, a near record for my active girl. Definitely our new go-to groomers!

They take care of my babies very well. I recommend them highly. I have two mini schnauzers and they…read moreclean them up and make them look so good!

I don't often give bad reviews- but sometimes it's needed. Baloo went to Bubbles & Bows in Athens…read morefor a bath. Came home with a huge bald spot - brushed NOT SHAVED. I can't imagine how much it hurt. And at almost 13 years old, his fur doesn't grow back. Final insult: she doused him with a spray that smells like gas station bathroom air freshener. Pet wipes didn't get it off. My whole house stinks- that's how much was used.

Said they were not taking anymore pets. Just the ones they have now. No more added. My two were…read moredropped because I don't take them every week or two. Maybe once every 2 months

They are the greatest pet salon that I ever been to! There…read moreprices are very reasonable as well. I highly recommend them!

Excellent best groomer for my golden doodle. Will be back. Molly loved it there Got us in same…read moreday and was quicker than anywhere else in tyler area. Worth the trip

I have given this place an opportunity 3 times. Never again. In May of 2022 I took my doxies there…read more I was told to bathe them an do their ears and toe nail s it would cost $ 35 each. When I went to pick them up they tried to charge me $50 each. I left a review on their FB page, the owner messaged me. This summer I called and ask the price for the same workup for my border collie. They said it would be $70 for bath, express, toe nails and ears. When my husband picked him up they charged him $90, he did not tell me this. Last week we took the collie back for the same workup. They charged him $80. When he brought the dog in you could smell him from 8 feet away. I asked if he was bathed and he said he asked them when he picked up the dog and they said that would cost an extra $15. I'm not sure what else happened at the groomers, the dog went straight to his kennel and wouldn't come out to eat or drink for 2 days. I will never recommend Pup Town Grooming. If you look at the reviews on their FB page there are some concerning reviews on there.

I was going to let my experience go but since the Clinic decided to send us a certified letter in…read morethe mail stating they will no longer see my dog (even though we didn't plan to come back and they had to have known that as we collected our records) My 5 year old German Shepherd had a large bump that came and went, hair lost and grown back, scabbed then healed for almost 2 years. The first year we were in Austin and saw the vet many times, and sent emails with photos many times in between, Dr. Erlandson had those records. It was well recorded I believed it was a Mast Cell Tumor. We are extremely diligent in our pets health, having lost a dog of unknown reasons that same year this started we were even more diligent. When we moved back to Tyler this clinic was highly suggested. I brought her in February 2024, starting then at South Tyler Animal Clinic in her notes its noted I believed it was Mast Cell Tumor (on top of the year befores records from Austin) I asked to have her cut open to test or check for foreign objects, I was consistently told that wasn't needed. Our dog was brought in multiple times, all of course an added expense and no resolve. End of January 2025 the mass was angrier than ever and not going away, they aspirated the mass and guess what it was Mast Cell Tumor! No apologies or any sign of sympathy for the fact it's what I said all along. Luckily it came back the lowest grade but that's not the point. There is still a possibility of it coming back or having spread without us knowing yet. Obviously our main concern is my dogs health and the fact Cancer was festering in her body for almost 2 years. The cost of repeated vet visits is also a major one. We then paid for an extremely expensive surgery, they of course upselled a teeth cleaning, we agreed, she calls and says they didn't have time to complete that during surgery and the bill miraculously came out to be just about the same. I have not been rude to the staff or Vet, I have not threatened a bad review or reporting the negligence to Vet board, we even didn't complain about the surgery bill. The only complaint I made was for one of the final checkup cost as she had been in for the same undiagnosed problem many times, and that's when they finally diagnosed her, they took about $80 off that visit. The vet didn't even call and checkup on my dog at any point after surgery which is unusual as in the past vets have called to checkup on minor visits. I do not want to speak ill of the clinic as a whole because others like it here, I found techs to be amazing with my skiddish dog, also I have no idea how much control each vet has. I would not suggest Dr. Megan Erlandson, maybe there is a reason she has one of the few other negative reviews at this Clinic regarding diagnosis and bed side manner, she is a younger vet who hopefully can learn from this.

We love this place! They treat our baby like a king. Super friendly and knowledgeable staff. This…read moreclinic provides global care to our sweet elder yorkie, from grooming to all means of health care. We are never disappointed with their service. Pro tip: Walter at the front desk is an exceptional employee.

Friendly staff and Dr. Beard is very caring. Unfortunately, their pricing is too high for me.read more

They have such a friendly staff and good customer service! Dr. Hailey has a great bedside manner,…read moreand I appreciated her taking the time to visit with me, and to get to know my dog, Jewel, on her first visit there. The entire office is very helpful and courteous in answering any questions, and going the extra mile, and I really appreciate that. I would highly recommend this clinic to anyone needing vet services!

Evidently after their groomer clipped my dog with her scissors he was combed vigorously. This…read morecreated a long gash in his back. They tried to hide it by gluing the gash together with crazy glue and combing the fur over it. Their little trick worked, because I could not tell when I picked my dog up to go home. When we got home my dog kept crying till I took him to the vet. Needless to say, I'm going to SUE! If you love your pet, NEVER USE THIS GROOMER!

So this lady got upset cause I changed my time and then said by the way your rate has been raised…read morecause my dog is hard to handle Really? You didn't tell me that when I picked him up last time and took my money mabe you need a different business considering my snauzer was shaking for 3 weeks after you Groomed him

The staff is professional and attentive. We've had a small run of different pet emergencies and…read morethey always manage to somehow get us seen and taken care of!

First time using them, Dr Bradshaw and his assistant came out for a farm call and both were…read moreabsolutely amazing! Dr Bradshaw was thorough, patient with our livestock and very kind. They were both helpful and accommodating. Absolutely recommend!