Great plumbing support. Mike was communicative and explained why they were doing the things they…read morewere. He even made sure placement of a drain was ok based on comments I said earlier.

Terrible! Stay away from this company!! On May 2,2022, I had a scheduled a/c checkup, which was…read morepart of my yearly a/c and heating coverage agreement. They canceled the appointment because it was drizzling outside. Jessica, who contacted me to cancel the appointment told me that someone would get in touch with me within 2-3 days. So, someone should have called to reschedule by May 5. This never happened!! On May 8, I reached out on their company website without any response. On May 9, 2022, I called and got transferred to their answering service. Again, there was no call back! I did the same outreach the next day and Wednesday May 11,2022. I had also written an email to the owner , Mike on May 10,2022. There were a total of 5 outreach attempts without a response, only leaving my cell number for them to call back. Finally, I was fed up with their lack of responsiveness to my calls and e-mails. When I left my third phone message today with their answering service, I told the receptionist that if I didn't get a call back today that I would be writing a negative review and I would be taking them to small claims court to get half of my contract money ( $543 ) returned to me. Only today did I finally get a call back from the owner Mike. He was nasty, when he should have been apologetic to me. He told me that he's dropping me as a customer. He said he was going to come to my home , which I took as an implied threat to me and my family. He also lied to me and told me that he contacted me 5 times. This is a blatant lie as I just spent the last few hours checking my phone records for my mobile phone and landline. He only called back after I threatened to take him to court for breach of contract, which seemed to be what he was doing by avoiding calling me back and providing the services that I paid for in my yearly contract. I strongly urge anyone considering doing business with this company to seek another alternative. He is a nasty owner and can not be trusted. It is virtually impossible to reach anyone by phone and they certainly don't value their customers. I told him that I would give home 3 days from today to return half of my contract money. I don't expect that he will do this. So, I will likely be seeing him court in the near future!! I'd like to give ZERO stars, but apparently I can't do it !!

My central AC unit failed on me about a week ago. After looking around and having my appointments…read morerescheduled MORE THAN ONCE on the DAY OF THE APPOINTMENT by other businesses, I found AC Masters. They were quick to respond and were able to come in on the same day I requested repair service. Ricardo, the technician who came, was able to make time to arrive and fix my AC. He was even kind enough to explain what was going on, what the issue was, and what he was doing. All in all, I definitely recommend this place and Ricardo.

Called several times to set up appointment to get a quote. Calls taken by Contractor's Answering…read moreService. no response from after 3 days from AC Masters.

Tom and his team were amazing start to finish! I had a whole new Mitsubishi ductless system…read moreinstalled. They removed the old, leaky Fitsubiji system and installed my new one. They took care of the permitting, rebate, had a licensed electrician upgrade the electrical to the system. During installation you can tell his team took their time and did the job right inside and outside the house. The workers were so respectful, even wearing booties and cleaning up inside after. They showed me how to work the remotes and maintain the units. The system works beautifully and the team was very responsive to my needs. Highly recommend!!

This is the most professional and efficient company. Due to Covid-19 we were able to do a virtual…read moredemo with Tom the owner over Zoom. He went over everything with my wife and I including rebates. When they installed the system in my house the guys had boots and masks on the whole time. They used drop clothes and vacuumed their work area. They had great communication from beginning to end. The installation was completed to perfection. No hidden costs. The price was exactly as the estimate. I would recommend them 100%.

Furnace stopped working the night before. Used Yelp to get recommendations the next morning. Mike…read morethe owner was the first company to get back to me. He came a couple hours later and diagnosed the problem. He had drive to mfg to pick up the parts and came back pretty quickly and was able to repair my furnace. I did call around to a few other places and got quotes. He offered competitive rates and was patient in explaining everything that he was doing. I highly recommend using AirMax for your furnace repair and maintenance. Please note that they only take cash and checks. No credit card.

Great service. Will use them again. They were very polite, professional and skilled. I feel as if…read morethey gave a reasonable quote and the work they performed has lasted through the season, unlike prior service providers.

Their technicians do great work though this company had a severe lack of communication and they…read moresent me to collections. I will break it down. 11/2024 the came and replaced a transformer on a buzzing heating unit of which I paid $150 for them to come and evaluate earlier. No bill was issue and I was asked to call the office. The same day they confirmed this fee would be applied to the invoice via phone. An invoice was never received so I figured there was no bill. The transformer is $100 online. I contracted with them to do further work for roughly $2,300. Bill was paid the same day. 3/2025 they issued a bill for $430 for 15 minutes of work. Ok but they did not remove the $150 evaluation fee they charge to just come out though they said they would. I responded immediately to the email asking why it took so long for them to invoice and to remove the $150 as the office promised. No response was received. 4/2025 they sent me to collections for this bill. The company is unprofessional in their communication and I would not recommend them though they did decent work. All they had to do was email back or call regarding the invoice.

Since this is an important decision, I'm going to spend more time on this than a restaurant review…read more I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners. Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing. Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days. They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits. They recommended two people: Keith did the construction, spackling and siding repair and was priced right and a good worker. Sean was their recommended electrician who was totally overpriced. He basically had to run a cable about 40 feet in the unfurnished part of my basement and pop a hole outside to mount the box. He charged $950 for an hour of work. Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system. Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered. Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module. Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts. Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage. Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating. The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes. SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.

My ac stopped working on a saturday in the middle of a heat wave. Joe came by within an hour and…read morediagnosed the issue as a bad control/circuit board. When the supply store was open monday he helped facillitate the ordering of said board and helped with the install. Joe correctly diagnosed the issue, was easy to get a hold of, patient, and just an all around nice guy. I will be using LVV in the future should the need arise. Thanks Joe!

Joe has been servicing the HVAC units in my Condominium. He is reliable and very trustworthy. He…read morehas replaced units and he's fixed units for me and EVERY TIME he does a great job. I highly recommend LVV HVAC!

I called this company and was the best experience I ever had as a homeowner. Fast reliable and…read morehonest. I called on a Saturday afternoon and within 2 hours everything was fixed. David was great and honest. I will call them all the times and you should also.

Excellent communication and Very fast appointment time. The guys fixed the problem and had our ac…read morerunning in no time. Highly recommended.

We have used Noel for our HVAC and heating work on our properties since 1984! Noel and his guys…read morealways do the right thing, at the fair price and with 100% satisfaction. Lance Alfieri LADOSU Realty co, llc.

this company installed a complete heating and air conditioning system in my home. they promised…read moreone date and didnt start until days later.. The person I contracted with promised to be on the job with two others from start to finish, he did not. My complaints were brushed aside as if my fault, like when I complained that the air conditioner does not reach the top floor adequately or that the ceiling repaired back after being opened to repair flute. I was told that "awe are not carpenter." I am currently sweating and using a fans on the upper level of my home, I foolishly paid in full thinking my warranty would be honored. the job was done in April of 2022. I am so sad and trying to save money to have someone else to come fix the job. I guess you have to be close friend or family to get good results from this company