I received a quote the next day. But when I tried to book an appointment. I received no response. I…read morecalled the office and left a message. I emailed them and left a text message and still no response. So I hired another company

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

I am a repeat customer of this business, and they never disappoint. Use them every year for start…read moreup and close Of my HVAC system and cleanings. The team is always knowledgeable, friendly and helpful. I've recommended them to all my friends and family, and I will continue to do so!"

My fiancée and I had Temperature Zone Corp install our central AC in our new home. Kevin and his…read moreson, Sal, did an incredible job and are an awesome team! Every other company we contacted tried talking us out of installing central AC because they said it's labor intensive. Kevin and Sal took on the job and were very thorough in their work. Their pricing was extremely reasonable, and they were very responsive. I HIGHLY recommend them.

They improperly installed my tankless water heater with an open vent directly in the room. They…read moreinsisted the job was done correctly but when I sent pictures directly to Rheem, the manufacturer said it was wrong. Only then did they come and fix the job. Then the relief valve failed causing minor flood and mold damage and they have the nerve to charge me to fix the relief valve that failed due to their poor workmanship. STAY AWAY.

just had my furnace replaced, great installation guys were exceptionally neat and freindly they…read moredid my central air years ago I would rec. them to anyone

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

GallettAir's work is absolutely phenomenal! I live in a split ranch and had a central air system…read moreinstalled. From the initial assessment by the owner, Carmine, all the way through the installation and follow-up, their service was second to none. Carmine was thorough, thoughtful and honest. John, Rich, Mike and the entire crew were an absolute pleasure to have in my home. They worked incredibly hard and went above and beyond to ensure everything was done perfectly and that we were completely happy. I have worked with contractors for over 20 years and have never met a team as wonderful or trustworthy as this one. If you're looking for HVAC experts, there is simply no other choice. GallettAir is hands down the best!

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!

AH-MAZING! If you have a boiler and are not using Charlie…read moreand Matthew and Dan to maintain and repair it? then you're a crazy person. Seriously top notch work, they know boilers inside and out. They came to repair my boiler and had a wonderful solution for me to get more life out of my existing boiler without replacing it. They seriously saved me thousands!

I have had an extremely negative experience with Boilers R Us in many aspects…read more 1) Called up and spoke to Charlie because our oil burner was chugging, he was helpful and nice and we set up a service visit for Saturday and he said he would call after 2PM on Friday to set up an appointment. He never called. I called back on Saturday morning and he said to call back at 9:30AM. I called back, was told at 11AM that the window was between 1 and 2 PM. This time went by and the guy without any call or followup showed up at 3:30PM, 1.5 hours after the appointment. 2) Paul showed up and was very friendly but he didn't have the right fuel nozzle. He attempted to get the unit running and then declared that the entire boiler was clogged and that was why it was running so poorly. When he left, I had no heat even though when he came, I did have heat, it just wasn't running well. This was on Saturday at 5PM and he said I would have no heat until they came back on Monday. I asked if there was any way to come back tomorrow (Sunday) to complete the service and I was told to talk to Charlie. I spoke to Charlie and he said he would personally come out if it came to that. 3) It's Sunday morning and I called Charlie, he said at 9am to call back at 10:30. I called back and he said no-one one and not himself are available to come out so it has to wait until Sunday and this was a $300 service that was very complicated because I have a special Italian boiler that is complex (it's not) so this a 6 hour one person job or a 3 hour 2 person job. So just to recap, I had heat, they came, I paid $200 for service, I had no heat, and they wanted to leave me like this for 2 days while I have an 18 month old at home. I called Lewisy and they came out. Within 30 mins, the boiler was running perfectly! I had heat and everything was correct now. Amazingly, the boiler is not clogged, this was a scam. Anyone, please avoid this business at all costs, they do not know what they are doing!

I'm so happy with the service that I received from Tragar! My heat was completely down and my house…read morewas freezing. I was able to get a technician to come by the same day in less than 2 hours. I spoke to Erin over the phone and she was amazing! She was super helpful in explaining the different plans to me and spent over an hour talking to me and answering all of my questions. She was completely thorough and explained every plan to me, breaking everything down so that I was able to make the best decision. Fast forward to the technician. Russell H. was incredible and so very patient. He was very diligent and thorough with everything, talking through everything that he did and explaining why he was doing it. He answered all of my questions and was very friendly, knowledgeable, and professional. He stayed for 2+ hours working to make sure that we had heat. I'll definitely be reaching out and requesting him for future service. Overall, I'm very happy with my experience. The individuals at Tragar are very professional, helpful, and well trained in their respective areas. I highly recommend their services if you ever need heat, AC, etc.

I noticed , I was not the only customer who has had a horrible experience with Tragar hone…read moreservices. Run don't walk away from this company . After I have the contract and service for 5 years . I now see a difference in their people skills . There was absolutely no negotiation with their pricing offers this year and there is an extremely high increase of oil prices . Since my contract was up for renewal I too received a call from Hans who tried to give me a renewal for 6:00$ a gallon . I was paying 4:50 last year. Understandable that prices are up but he had no other options to kick in at a lower rate there was no choice and I felt that the loyalty of returning to them for 5 years and purchasing a new boiler from them didn't even count . I explained there was a loss in the family and now it's my obligation to get the new contract no empathy there. It was one way only. I never had my boiler tuned up and since it was in the contract I was told it still was good till the end of the month . Appointment was cancelled by Tragar since I obviously didn't accept their offer they gave me. The office said that the tune up was still good because the new pricing was separate from my contract one was September and contract was good till October 31. After trying to confirm the appointment I was told I am no longer a customer ,stating you cancelled the account since you didn't take the pricing from the billing office and therefore so was your contract cancelled . Not only are you ( Tragar) insensitive to family loss they are above all else , extremely greedy . I know it's a business but stop saying you are a family business you certainly don't care about your customers and their families .

I have used 5 Star Mechanical for several years, and they used to be responsive, thorough, and easy…read moreto deal with. Apparently, at some point, that version of the company quietly left the building. In early June, I had them out for an ongoing air-pressure/airflow issue. The technician looked at the system and told me someone would get back to me with options to correct it. While he was there, he also fixed a loose thermostat wire and recommended that I sign up for their service agreement, which supposedly included preferred scheduling and service. That sounded reasonable, so I signed up. It is now late August. I am still waiting for the magical follow-up call. Over the past several months, I have called repeatedly. The woman who answers the phone tells me, every single time, that she needs to speak with Tommy and that Tommy will call me back. Tommy has now been "calling me back" for several months. At this point, I can only assume his phone requires a replacement part that is also waiting on a callback from Tommy. After enough unanswered calls, I finally asked for a refund on the service agreement. After all, the entire reason I bought it was because I was told it would provide preferred service. Apparently, "preferred service" at 5 Star Mechanical means you are preferred to the customers whose calls they ignore even longer. I was then informed that the service agreement is basically non-refundable. Fantastic. So to recap: they encouraged me to purchase a service agreement promising better access and preferred scheduling, failed to follow up on the problem they already came out to inspect, ignored months of phone calls, repeatedly promised callbacks that never happened, and then told me I cannot get my money back. At this point, I'd get more value out of wiping my ass with the service agreement, which may actually be its most practical use Had they simply told me in June, "We have no intention of getting back to you," I could have called another HVAC company and saved myself an entire summer of chasing them. Instead, I kept giving them the benefit of the doubt because I had been a customer for years and because I had literally paid for a service agreement that was supposed to make this process easier. Lesson learned. I don't expect a company to drop everything the moment I call. I do expect that after five calls over several months, returning one of them shouldn't require an act of Congress This is not one missed call or one scheduling mistake. This has been months of being brushed off while holding a paid service agreement that appears to guarantee absolutely nothing. 5 Star Mechanical used to be a company I recommended. Based on my experience this summer, I would now recommend keeping your credit card in your wallet until you have a very clear understanding of what their "preferred service" actually gets you.

It is always a pleasure dealing with Five Star Mechanical's technicians. Tyler performed our yearly…read moreAC maintenance today and he was very professional, considerate, and competent. Such a nice experience. Highly recommend.