Ruh-rohhhh.The motor on our air handler died in August. It was only a 89 degree day, and a super…read morehot week. We come to find out the system is around 35 years old. It's old enough to have a family, a career, a mortgage... Uhh. Time for a replacement. After speaking to 7 companies and getting 3 quotes, I landed on Nick's company. Almost immediately after reaching out, he was asking questions, requesting pictures, and really trying to get an idea of my space. He was kind, thoughtful, and extremely communicative. Unlike one company I dealt with, he was also open to giving me multiple options. There were no pushy sales tactics. He definitely isn't a salesman, he's an installer. Replacing your entire HVAC system is not cheap, and honestly, it is intimidating if you don't know a darn thing about SEER ratings and tonnage. I can research just about anything, so I really appreciated being given the information and having the opportunity to take it back and analyze it for myself and compare. The entire install went great, the team was courteous, respectful and seem to work well with Nick! They were joking around like old friends while working their tails off getting the install done. FYI he is not located on long Island any more, but that doesn't stop him from providing excellent service. He is on the island all the time. We're extremely happy with everything so far and we couldn't have picked a nicer person to do it with. Ps: if you need further proof that he's an all around great guy, he loves animals, too!!

Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

I received a quote the next day. But when I tried to book an appointment. I received no response. I…read morecalled the office and left a message. I emailed them and left a text message and still no response. So I hired another company

Prompt, courteous and (apparently) honest and effective HVAC cleaning…read more The only major problem with Lion-Aire is the one-sided and overbroad (and typo-riddled) indemnification provision it tried to get me to sign.

Received another bill from Lion Aire! This time for a different amount…read more Even shadier I signed an invoice that had NO amount on it. Suddenly they are sending me a copy of that invoice that has something lightly scrawled in. These people are SCAM artists.

Emergency service was required for my clogged kitchen sink. The response was swift and…read moreprofessional, with excellent communication.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

GallettAir's work is absolutely phenomenal! I live in a split ranch and had a central air system…read moreinstalled. From the initial assessment by the owner, Carmine, all the way through the installation and follow-up, their service was second to none. Carmine was thorough, thoughtful and honest. John, Rich, Mike and the entire crew were an absolute pleasure to have in my home. They worked incredibly hard and went above and beyond to ensure everything was done perfectly and that we were completely happy. I have worked with contractors for over 20 years and have never met a team as wonderful or trustworthy as this one. If you're looking for HVAC experts, there is simply no other choice. GallettAir is hands down the best!

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

This really is a Great company! My a/c stopped working a few…read moredays ago. I needed a new central air conditioning system. I called Ryan Anthony and their response was amazing! The crew they sent to my house were AWESOME!! Thanks to Joe,Ben,Nick,Mike and Tom!! They were prompt, incredibly neat and Extremely Professional! They did a Great job and also did Really great work!! I highly recommend this company for any Heating or Cooling issues!!

I had a very disappointing experience with this company. I scheduled a regular service call because…read moremy boiler wasn't working, and the technician was at my house for less than 30 minutes. The issue turned out to be a loose wire, yet I was charged $380. I understand that service calls, diagnostics, and skilled labor cost money, but I found this charge excessive for the repair performed, especially since I wasn't given the price beforehand.

Rich from ThermoSource Mechanical came thru where another Company failed. My Sunday morning…read more(coldest morning of the year so far) emergency call to fix a badly leaking release valve pipe on my furnace was answered within twenty minutes, at my house within 40 minutes. Rich analyzed and explained the situation, obtained the needed parts and was up and running within the hour. ThermoSource has gained a happily satisfied customer, Thank you Rich !

From the owner: At Thermosource, we understand that your home is your sanctuary. That’s why we’re dedicated to…read moreproviding top-notch heating, ventilation, and air conditioning services tailored to your unique needs. Whether it’s a chilly winter evening or a sweltering summer day, we’re here to ensure your family enjoys perfect indoor comfort all year round. With expert technicians, state-of-the-art solutions, and a commitment to excellence, we don’t just service your HVAC systems – we bring peace of mind, energy savings, and unmatched reliability to your doorstep. ✨ Why Choose Us? Experienced Professionals: Our certified technicians are equipped with the skills and tools to handle any job, big or small. Prompt & Reliable Service: Your time is valuable, and we work on your schedule to deliver fast, dependable results. Energy Efficiency: We help you save on energy bills while maximizing comfort. Customer Satisfaction Guaranteed: Your happiness drives us to exceed expectations every time. Let us transform your home into a haven of comfort and efficiency. Call us today and discover why Thermosource is the trusted choice for families in your community!

we needed a new condenser and a new power board to be replaced, after waiting a week for the parts…read moreAndrew came and put this all together in 41/2 hours, he not only was explaining every step of the way he was showing me every detail, wonderful service man he is. Thank You Andrew

DO NOT use them. Horrible customer service. Paid for tune up. 2 weeks later one system had an…read moreissue. Charged an additional $407 to add $120 worth of refrigerant. Only refunded a small percentage of what should have refunded. Company has not been the same since owner sold/retired. They lost a very good, long time customer

My ac stopped working on a saturday in the middle of a heat wave. Joe came by within an hour and…read morediagnosed the issue as a bad control/circuit board. When the supply store was open monday he helped facillitate the ordering of said board and helped with the install. Joe correctly diagnosed the issue, was easy to get a hold of, patient, and just an all around nice guy. I will be using LVV in the future should the need arise. Thanks Joe!

Joe has serviced my ac issues at several locations. Has always been very responsive, professional,…read morewhile providing top notch service! Highly recommend LLV HVAC...Great service with a smile :-)