Very responsive and trustworthy. Found this company from the reviews and have to say that they're…read moreall true. He is very responsive and usually picked up any time you call him. If he missed your call, he got back to you same day. Affordable and reasonable service fee. He also was great at identifying and fixing the fault. It was a pleasure doing business with him then and now going forward.

***HIGHLY RECOMMEND! 5+ stars***…read more My furnace stopped working yesterday, so I started making phone calls to different HVAC repair companies. After requesting quotes on Yelp, I got a slew of phone calls from different companies asking if I wanted to make an appointment for an estimate. At 8pm, Nick called and instead of pitching himself to do the repair, he gave us some suggestions as to what the problem could be and how to fix it. Following Nick's suggestion, we made a quick trip to Home Depot, bought the $40 piece, replaced the broken piece. The fix took less than ten minutes and just as Nick had said, the furnace was working again! Never, in my 29 years of home ownership, has a service person ever turned down an opportunity for a job that probably would've cost several hundred dollars (not including the initial diagnostic fee)!! Nick showed himself to be a stand-up guy who wasn't just looking to make a buck off me. And if in the future, I have any other HVAC needs, Nick will be the first person I call. I only wish I could give him more than 5 stars.

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

I couldn't be happier with the service I got from Joe's Custom Installations on my air conditioning…read moresystem. From the start, the office made things easy. When I called or left a message, I got a quick response with the details I needed, no waiting around, no runaround, just straight answers. That kind of communication goes a long way. When the service tech showed up, he was on time, respectful, and easy to talk to. He explained what he was doing in plain English, didn't mind my questions, and got the job done right without cutting corners. You could tell he took pride in his work. It's not every day you find a company that makes the whole process simple, honest, and stress-free. My system is running great, the house is comfortable, and I feel like I can trust them if I need help again. Joe's Custom Installations is the kind of company you recommend to your neighbors without hesitation.

Prompt, courteous and (apparently) honest and effective HVAC cleaning…read more The only major problem with Lion-Aire is the one-sided and overbroad (and typo-riddled) indemnification provision it tried to get me to sign.

Received another bill from Lion Aire! This time for a different amount…read more Even shadier I signed an invoice that had NO amount on it. Suddenly they are sending me a copy of that invoice that has something lightly scrawled in. These people are SCAM artists.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

GallettAir installed central airconditioning in my house two years ago. I am not used to having…read moreanything to do with home maintenance, and was nervous about making the decision to call someone. I made a decision based on the positive reviews and couldn't be happier with the result. I called two companies and GallettAir gave a better price. This year was the first time we had any problem. I called GallettAir and they couldn't have been any nicer and reassuring. They came right away and fixed the very minor problem within minutes. I would recommend GallettAir to anyone looking to install central airconditioning.

Kyle is absolutely the best. Thank you for being there for us. I had a problem with my system and…read morehe came right over and had it fixed in three hours.

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

Their technicians do great work though this company had a severe lack of communication and they…read moresent me to collections. I will break it down. 11/2024 the came and replaced a transformer on a buzzing heating unit of which I paid $150 for them to come and evaluate earlier. No bill was issue and I was asked to call the office. The same day they confirmed this fee would be applied to the invoice via phone. An invoice was never received so I figured there was no bill. The transformer is $100 online. I contracted with them to do further work for roughly $2,300. Bill was paid the same day. 3/2025 they issued a bill for $430 for 15 minutes of work. Ok but they did not remove the $150 evaluation fee they charge to just come out though they said they would. I responded immediately to the email asking why it took so long for them to invoice and to remove the $150 as the office promised. No response was received. 4/2025 they sent me to collections for this bill. The company is unprofessional in their communication and I would not recommend them though they did decent work. All they had to do was email back or call regarding the invoice.

Since this is an important decision, I'm going to spend more time on this than a restaurant review…read more I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners. Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing. Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days. They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits. They recommended two people: Keith did the construction, spackling and siding repair and was priced right and a good worker. Sean was their recommended electrician who was totally overpriced. He basically had to run a cable about 40 feet in the unfurnished part of my basement and pop a hole outside to mount the box. He charged $950 for an hour of work. Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system. Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered. Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module. Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts. Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage. Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating. The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes. SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.

Rich from ThermoSource Mechanical came thru where another Company failed. My Sunday morning…read more(coldest morning of the year so far) emergency call to fix a badly leaking release valve pipe on my furnace was answered within twenty minutes, at my house within 40 minutes. Rich analyzed and explained the situation, obtained the needed parts and was up and running within the hour. ThermoSource has gained a happily satisfied customer, Thank you Rich !

From the owner: At Thermosource, we understand that your home is your sanctuary. That’s why we’re dedicated to…read moreproviding top-notch heating, ventilation, and air conditioning services tailored to your unique needs. Whether it’s a chilly winter evening or a sweltering summer day, we’re here to ensure your family enjoys perfect indoor comfort all year round. With expert technicians, state-of-the-art solutions, and a commitment to excellence, we don’t just service your HVAC systems – we bring peace of mind, energy savings, and unmatched reliability to your doorstep. ✨ Why Choose Us? Experienced Professionals: Our certified technicians are equipped with the skills and tools to handle any job, big or small. Prompt & Reliable Service: Your time is valuable, and we work on your schedule to deliver fast, dependable results. Energy Efficiency: We help you save on energy bills while maximizing comfort. Customer Satisfaction Guaranteed: Your happiness drives us to exceed expectations every time. Let us transform your home into a haven of comfort and efficiency. Call us today and discover why Thermosource is the trusted choice for families in your community!

Called for an estimate for ductless ac for my home. Dennis was very helpful and discussed my…read moreoptions and provided me with two quotes. Mitsubishi or Dalkin after reviewing my house. The work was just completed today for two units and one condenser. 30,000 btu. I went with the Mitsubishi. No particular reason. Peter and Sean did the installation and all I can say is WOW. World class job! I couldn't be happier. Work was done very neat and clean. And my house is finally cold. Vince, Huntington NY

DO NOT use them. Horrible customer service. Paid for tune up. 2 weeks later one system had an…read moreissue. Charged an additional $407 to add $120 worth of refrigerant. Only refunded a small percentage of what should have refunded. Company has not been the same since owner sold/retired. They lost a very good, long time customer

My ac stopped working on a saturday in the middle of a heat wave. Joe came by within an hour and…read morediagnosed the issue as a bad control/circuit board. When the supply store was open monday he helped facillitate the ordering of said board and helped with the install. Joe correctly diagnosed the issue, was easy to get a hold of, patient, and just an all around nice guy. I will be using LVV in the future should the need arise. Thanks Joe!

Joe has been servicing the HVAC units in my Condominium. He is reliable and very trustworthy. He…read morehas replaced units and he's fixed units for me and EVERY TIME he does a great job. I highly recommend LVV HVAC!