My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

David came today to service my central ac unit. Just a great guy so happy that I found him. He's…read morefirst class a gentleman And he is highly skilled.

***HIGHLY RECOMMEND! 5+ stars***…read more My furnace stopped working yesterday, so I started making phone calls to different HVAC repair companies. After requesting quotes on Yelp, I got a slew of phone calls from different companies asking if I wanted to make an appointment for an estimate. At 8pm, Nick called and instead of pitching himself to do the repair, he gave us some suggestions as to what the problem could be and how to fix it. Following Nick's suggestion, we made a quick trip to Home Depot, bought the $40 piece, replaced the broken piece. The fix took less than ten minutes and just as Nick had said, the furnace was working again! Never, in my 29 years of home ownership, has a service person ever turned down an opportunity for a job that probably would've cost several hundred dollars (not including the initial diagnostic fee)!! Nick showed himself to be a stand-up guy who wasn't just looking to make a buck off me. And if in the future, I have any other HVAC needs, Nick will be the first person I call. I only wish I could give him more than 5 stars.

Very responsive and trustworthy. Found this company from the reviews and have to say that they're…read moreall true. He is very responsive and usually picked up any time you call him. If he missed your call, he got back to you same day. Affordable and reasonable service fee. He also was great at identifying and fixing the fault. It was a pleasure doing business with him then and now going forward.

Here's a true master of their craft - and at the same time an absolutely awesome person. We had one…read moreof our AC compressors go out during a July heat wave, and were bracing for both a long wait for a replacement install. Being in one of the higher income areas of Long Island, we were also expecting to have pay out the nose; long waits and high prices were typical of our experince with the larger HVAC outfits. Not the case with Vinny! Even during peak season, he was there to evaluate the situation immediately, and - not only that - he gave us a better deal than I could ever imagine. He even gave us an option to do some life-support repairs on our broken unit if a replacement was out of our budget. I decided it was time to replace the unit for sure; and there was no way I could turn down an estimate this good. It gets even better. Within a day (!) he had a our new unit installed. During peak seaon. At an unbeatable price. This is how things should be done. Pure professionalism, masterful work, phenomenal price, and outright one of the most pleasant people I've ever met. It's going to be an easy choice who to call for any future work I'll need.

I was so lucky to find Vinny online. He went out of his way to fit me in on a busy day, and fixed…read moremy heat in no time. He is kind, knowledgeable, and honest. He is the only person I will call for all things HVAC from now on!!

Hello from Scanlon's Traveling Salon, LLC... Elm came highly recommended to me by a client of mine…read morewho had ductless AC / heat installed in her home... She was delighted with them and over the moon happy with the end result... I then called them and set up an appt. to have rep. come and explain what would be needed and provided.... Kathy (the wonderful person who set up our appt. ) was awesome, patient, kind, ultra professional and "light hearted..." Superior interpersonal communication skills.. As a small business owner, I appreciate excellent customer care. The sales rep came over who was also super professional, mindful and articulated the process and what was needed in basic terms for me to wrap my head around (I'm not very domesticated!!!)... I set up the appt. for installation and just two weeks prior to moving forward with the installation, I had to cancel the install due to the owner of the home going into a group home (I'm the Trustee and guardian).. I could not move forward if my ward is placed in a group home prior to installation... All of that said, I called Kathy and explained the situation and she was so kind, empathetic and completely understanding of "life happening..." as inconvenient as life can be and getting in the way of our plans, "stuff" happens... Kathy was awesome about it and authentically concerned... I'm disappointed that I could not move forward with Elm because they seem so "superior" to other co.'s and "master plumbers" that came into the home to quote a ductless unit... My client's AC/heating unit works amazingly well and I'm sure mine would have also....My experience leading up to installation was fabulous... Highly recommend.....

The contracted work was not completed to the specifications set forth in the agreement: the…read moresecond‑floor system was to include 11 supply vents and 1 return, but only 8 supplies were installed. Scott (owner) argued that we are not entitled to a credit because we did not immediately raise the issue. This has no basis in New York contract law. A contractor cannot retain payment for components never furnished and work not performed--it is textbook unjust enrichment. There is no legal basis to deny the credit we have reasonably requested. Second, we were told we were out of warranty and billed for a service call. The contract expressly guarantees all materials and workmanship "for one year from completion." Because the HVAC system was never completed--missing supply vents and lacking required system balancing--the warranty period never began to run. It was therefore incorrect to assert that our warranty expired and charge for the service call related to system performance issues. Third, we were surprised to receive a voicemail from Elm on February 25, 2026, stating that warranty work--specifically, the thermostat controller replacements--will not be performed unless we first pay the disputed service call invoice. Conditioning a manufacturer‑covered warranty replacement on an unrelated, contested charge is inconsistent with Elm's own contract and is not permissible. Warranty obligations must be honored independently of billing disputes. Finally, Elm threatened to send us to collections. Since the service fee is not properly owed, any attempt to send the matter to collections would be baseless and contrary to the terms of the contract. We have made every effort to resolve these issues amicably, to no avail.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

COOL BROS CORP was awesome. Our very old central air went down and within a week we had a new…read moresystem installed and a fantastic price. Much lower than most quotes I received last year when I was looking to upgrade. The crew was professional and we didn't notice they were here most of the time

What an amazing experience. Not only was the service done quickly but the price was on point as…read morewell. No upselling and made sure everything was clean and clear at no additional charge. Will use a gun and would highly recommend to others.

Showed up 1/2 Early which was great ready to work,pleased with the work, pleasant an showed what…read morehad to be done before an why with explanation an video to what he did.

From the owner: Welcome to Serviced By RJ, your reliable partner for all HVAC and plumbing needs. With years of…read moreexperience, we offer top-notch installation, repair, and maintenance services for heating, ventilation, air conditioning systems, and plumbing fixtures. Our team of skilled technicians ensures that your home or business is always comfortable and running smoothly. Whether it's a quick fix or a major installation, we are here to provide efficient and professional service, keeping your systems in optimal condition year-round. Contact me today for all your HVAC and plumbing needs!

I had a project and used Ralph's services again this year. He did an amazing job cleaning the…read moreducts again. They needed a touch up. He also installed our new stove vent and faucet in the kitchen. Ralph is kind and professional and will get the job done. Thanks again Ralph!

Ralph from Dirty Ducts is a true professional! I was looking for someone to clean out my ducts and…read moreafter contacting a few other companies who gave me quotes that were through the roof Ralph came back moderately priced. Rarely do you see an owner of a company do his own work. Ralph and his assistant did the entire job in a few hours and I couldn't be happier. He also pointed out some other issues which need to be addressed. I will be using him again as his work was impeccable.

I can't recommend this place highly enough! We needed 2 ductless units cleaned as we had been…read moreliving here for 2 years, unsure if and when these had ever been cleaned before... Robin was SO professional and transparent over the phone, and if you have the pleasure of speaking with her you'll see what I mean. Put it this way, you won't be paying for anything that's unnecessary. The crew was super professional and did a phenomenal job. It took them about an hour to clean the 2 units and you wouldn't even know they were here. They showed me the "aftermath" and yeah, it was a good thing we had this done... As far as pricing goes, you likely won't find a better value (especially given the service that comes with it). Definitely give them a shot!

Royal Vent Cleaning was prompt and professional. I used their services to clean my air dryer vent…read morethat was blocked with a bird's nest as well as replace the cap. The owner called me to schedule and the workers arrived promptly and were neat. The workers explained the job and type of cap that needed installing. Royal Vent is now on my list of companies that I will use going forward to maintain my home. I highly recommend their services.