Even with reservations wait time is long. Get food that comes with fries, everything else is very mid. Yellow rice is super dry. Mahi Mahi was not it. And the kids meal... craft box and 2 spoons and its gone. Great place by the beach though read more

Kokomo's Restaurant - Kids mac and cheese - Seafood Near Me - Old Lyme, Connecticut

I've officially had the worst lobster roll in New England. It was not on a brioche bun, but a cheapo hot dog roll with only ONE piece of lobster meat atop a pile of not-fresh imitation crab. The place is also in dire need of a cleaning, upgrading, and repainting. I do not recommend. read more

Absolutely horrible!!! The hostess was rude as could be!! Made a a reservation and he kept saying the people accumulate and they have walk ins. Then proceeded to tell us that they have a full house and reservations don't mean much. I was in shock!! Not to mention at 7:30 on a Friday they were out of stuff!! The only bright spot was our waitress Maria. Will never come back and definitely won't recommend it to anyone. I'm gonna do the opposite and tell people not to come!! read more

Food portion was small. Prices are high especially because management adds 20% to bill whether you agree to it or not. Basic Margarita was $18. The only reason to come to Kokomo's is to sit by the water and be able to purchase food and drink. The place is a wreck. No one is sweeping the floor or emptying trash bins. The staff looks ready to quit. Two were having a heated argument inside by the bar. No one looks in charge. Staff is comprised of a bunch of kids. read more

How is this place still in business? It's clear the owner's buying 5 star reviews on Google, evidenced by the hundreds of 5 star ratings given all within the last couple hours. None of the reviewers with any other reviews. I went once and the service was horrible, drinks were watered down, and food came directly from the freezer. They don't give you water, you have to pay for it. The prices are super inflated and for what reason? It's disgusting. Dirty bathrooms dirty kitchen and not a server in sight unless they're bringing the food out. You also order on your phone and they charge a mandatory 20% gratuity no matter what your party size is, which shouldn't be legal. It's also added pre-tax so you're paying tax on this mandatory tip also. Not sure what I'm tipping when there's nobody even there to take anyone's order. This place is seriously suspicious and I'm shocked it hasn't gotten shutdown by the health department alone based on how filthy it is, let alone the food and service. This dump needs to be investigated!! read more

Overpriced and underwhelming. Food wasn't anything to go back for, very basic. Way overpriced for the quality. Not a place to bring your kids. No kids menu, they don't have water unless you purchase a bottle. read more

Server was personable and attentive. However, I ordered a lobster roll with one hunk of lobster meet on top and a bunch of shredded meat that did not taste like lobster but crab. The food was absolutely awful and disappointing when you order a lobster roll and it's not. read more

Palm trees outdoor bar with a yummy piña colada that's perfect on a hot day! Love their outdoor bar & margaritas here too! read more

Kokomo's Restaurant - Piña colada & margarita - Seafood Near Me - Old Lyme, Connecticut

Well I finally got to this wonderful establishment to check it out while here beaching it at Sound View. It gives you vibes like your on the islands on vacation. It has palm trees, loungers w umbrellas, cabana rentals but alittle to pricey $200. The location is perfect on the beach. Totally right next to the Pavilion. You can purchase food and drinks of your choice. Also they have the real pineapple or coconut $15 upcjsrcd ans get any drink of your choice for put in it for the he cost of the drink. Had rhe pins colada and buffalo chicken wrap which as very delicious. Also there is a surcharge of 20% added flat your bill even just to have a drink while summing on the loungers. It's definitely worth coming down to visit the next time you're in the area for the beach. Cool little place. Love it read more

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First and foremost I don't like writing negative reviews but I can not help myself with this place. When we first got there no one approached us for 10 minutes. We had to ask someone multiple times about assistance, along with the couple behind us. When we were finally seated it took the server 15 minutes to come and take our drink order. The weirdest thing was, that he asked for a credit card upfront for payment, which is crazy, but I guess now I understand why based upon the rest of my story. I gave them my card and so we attempted to put our entire order in at that time so we could get our food faster. I had asked for bottled water with a cup of ice, and he continued to tell me that they could not do that because they are "short' on ice. I offered to pay for a cup of ice and he said he would have to ask his manager. Well we ended up waiting an entire hour until we asked our waiter where our food was, he said they were plating now. (mind you people that came in after us received their food orders). The food still didn't arrive so my husband decided to walk right up to the window where the food comes from and ask. They said it should be out in 2 minutes. Finally 5 minutes later we received part of our order. I did not receive my food and we had asked our server where my food was and he was like the sirloin tips should be right out, I said I didn't order sirloin tips. We ordered 2 lobster rolls with fries for the kids and 2 jerk chicken meals for myself and my husband. At that point we asked for the manager. Now as the manager approached we explained everything to her. She seemed very kind and genuine but does seem like she is "use to the complaints" considering how she responded. She did comp us two extra lobster rolls for the kids though, which was nice. Any which way I still paid a $200 bill which I find absolutely insane for the kind of service we had. I feel that the staff needs to be properly trained to handle their customers. In the end, I had to take my younger son to the bathroom which I can't believe how disgusting their bathrooms were. There was urine all over the floor and the toilet, and toilet paper all over the floor. Absolutely disgusting, I really truly believe the health dept should really check into this place especially after walking past the kitchen to see food all over the floor and what looked to be grime, mold, or just plain dirt that hasn't been cleaned. I really honestly thought this would be a great go to place for my family but now I realize I was highly mistaken. read more

We took our parents here for an early Fathers Day dinner and the weather was beautiful, but everything else was disappointing. The waiter was kind, but took a long time to greet us initially and then it took a really long time to get our food. Our appetizer came out at the same time as our food, and everything was lukewarm warm at warmest. We ordered a lobster roll and a lobster bomb, both which we were really excited about- both which were unfortunately lacking flavor and were fine at best. My espresso martini was very tasty and drinks were good overall, but the food was very disappointing especially for the price. We came here 2 years ago and had an AMAZING experience and were so excited to be back, and we left very disappointed. I hope they take these reviews and make the necessary changes to get back to the great experience they once were. read more

DO NOT EAT HERE! A group of 4 of us waited for a literal 2.5 hours from the time of ordering before we decided to finally leave. Two times our meals (and the appetizers) was given away to the wrong table. it took nearly an hour upon arrival to get the first drinks. every little detail in addition to the big ones was wrong. asking for straws (mixed drinks were missing them) led to being brought too few. drinks barely had alcohol if any at all (this problem is a theme if you look at enough reviews). throughout the time we waited, numerous people from various tables continued to leave due to lack of food showing up. we overheard a number of people complaining about no food coming. people complaining about prices ($23 for a burger). we finally just paid for what we had and told them to cancel the rest of the order. somehow it still costs $118 for 4 mixed drinks, 2 mixed drinks that were half a normal drink, and a single beer. please save yourself the trouble and don't go here. read more

Today my friends and I checked out Kokomo's for the first time in Old Lyme. It's right on the beach and the vibes are amazing! We got lounge chairs looking right out to the water and had such easy access when we wanted to take a dip in the water. In addition our service was wonderful! Rosalyn, our server, was so attentive the entire time we were there. I ordered the lobster roll and fries which were amazing and also the watermelon frozen margarita, which was very yummy ! I highly recommend Kokomo's for a wonderful day at the beach and great food! read more

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HORRIBLE. Lots of yellow jackets/hornets were flying at the tables making the atmosphere unenjoyable. Food was trash and bland. Lobster sliders literally tasted like dry rubber and bread. Pina coladas tasted bland and I questioned if they even added alcohol. Hand helds like the burger and chicken sandwich has no flavor and were dry. The fried chicken sandwich tasted like oil they fried the chicken in so did the fries. Service sucked. We were never even brought waters nor did our server attend to us other than to take order and deliver food. It's a bummer the location is awesome but the execution is abysmal. Here is a picture of all the hornets I was able to swat while trying to make the most of being at this establishment. Also can't order sides al la cart which is dumb. A side Mac and cheese 6$ but order it ala cart same size it costs 11$ In summary AVOID THIS PLACE read more

Kokomo's Restaurant - Hornets that were flying around the entire dining area - Seafood Near Me - Old Lyme, Connecticut

Owner is kind of a jerk. This guy won't give the old Lyme rangers, those kids who keep public safety at the beach for the local cops, any water or let them use his bathroom without buying something. Dude, I've seen you ask these kids to clear people out from your business and you won't do anything for them? Kind of a jerk. Your food isn't that good and you're not the only game in town. You could at least have nice going for you. Nope. read more

Disappointed!! We will definitely not be returning. We drove almost an hour, because of the multiple false videos I saw and false reviews I read. What bothered me the most of the experience was the pre-packaged frozen, over fried seafood dishes we ordered with pre packaged sauces. This is beach front property!! Why would there be a need for frozen food??? Also, they charge the 20% service fee automatically on your total bill, so no need to tip. You think?!? Our service was decent but the need to have an automatic gratuity of 20% on the bill was very irritating. I hope the tip actually goes to the server and not the business. Drinks - 0 Meal - 0 Facility - 0 Ambiance - 3 Location - 10 Don't take my word for it, try it once and you will see. Ps. Be ready to get a meal on your way home. read more

Do not come here! Disgusting food, but even worse than the food is the management! Horrible attitude from the owners and as everyone has said there is a forced 20% tip. The worst part about the forced tip? It's not even going to the employees! The owners pocket all the tips for themselves. For the love of Christ take your money elsewhere and avoid this shit hole entirely. You'll be grateful to miss out on the food poisoning! read more

I cannot say enough amazing things about this restaurant!! We had a party of 6 come here for my sisters bachelorette weekend and we were so accommodated by the manager, Kelly who was so lovely. We got right in on a Saturday afternoon and sat at a fire pit seat with the ADK chairs with a beautiful view of the ocean. The vibe here is 100%. Just so on point! The manager came up to us and kindly explained how the QR menu system works and it was flawless. We ordered our drinks and food through it and it was all promptly delivered. The staff/servers are constantly walking around so if we needed something from someone we could grab anyone passing by. The tables and chairs are literally in the sand on the beach so you can order your food and drinks and while your waiting you can dip in the water! The drinks were SO good and the food was delicious! We had also asked for an off item menu and Kelly surprised us at the table with it!! She was so personable and friendly. Thank you to her and the chefs! I can't recommend this spot enough. It is WORTH IT to come here. read more

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Absolute horrid. Servers were inattentive, drinks took 30 minutes to come out, food took over an hour and was some of the worst seafood I've had. It was both somehow over cooked and under cooked at the same time. At the very least if you are spending $30+ per plate you would expect house made tartar sauce and cocktail sauce.... NOT this place. They also messed up our order and didn't offer to fix it. The manager didn't even come out. If I could leave anything lower than one star I would. STAY AWAY. Spend your money somewhere else. read more

The food was the worst! Tasteless and they gave us a Ken's tartar sauce when we were paying 40 dollars in an entree. The lobster bisque and clam showder were pathetic, the mahi mahi was ridiculous and the onoy edible thing we got but they were capable to spoil everuthing by giving us a very low quality ketchup. The view was supposed to be amazing but with such an awful service it is impossible to go back there. read more

Beautiful spot, but food could use some help. My New England Clam Chowder was a bowl of mush. Nothing soupy about it. It was also spicy. I sent it back. Lobster Mac and cheese was pretty good, besides the spicy red pepper flakes. Not sure why they're making all of these typically non-spicy foods spicy and then especially not writing it in the menu. Husband's fish and chips was the best dish we all got. Fries were good. My son said he didn't like his hot dog, so didn't eat it. Also, they automatically add 20% to the bill. They do less than most waitresses as they don't even take your order themselves. They give you a QR code to scan and they you also pay it on your phone. Then you're made to tip 20% no matter what. Meh. Probably won't be back. read more

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Delicious fresh food. Great service, great atmosphere, great view! Very pleased to visit this establishment.

Had dinner on a Friday night and there were almost no patrons. Only 2 people working. Ordered the boneless wings and it was Tyson's frozen chicken nuggets with a chili sauce on top. For $15.99. Then to add fries, it was an additional $8. Why bother putting an item on a menu if it's just frozen food from the store and charging $$?? To top it off, there was a skunk in the outdoor gated dining area. The server told us he'd been sprayed the week before. Why isn't management calling animal control to have it removed? Ridiculous. read more

Came here last Fall, while they had the Fall Cabanas, which were so cool! I've never eaten in an igloo/cabana before. The restaurant is located on the beach down a side street. It was really quiet and aside from the 2 other couples in the cabanas the place was empty. I believe because it was an off time of year, I hear it's great in the summertime. The waitress was attentive and they had some fall festive food specials on their menu. The food was good and it was definitely an Instagramable experience (being in the igloo). I will be venturing there on a summer day! read more

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The worst experience/meal my family has had, possibly ever. The hostess was unsure she could seat us when the restaurant was empty and there were open table reservations available. She wanted to seat us at the bar- which normally we love but this bar was not serviced and used as a dump spot for employee drinks/trash, gross. You have to order your food online, but nobody came to offer water for the table, and beer bottles were brought without offering a glass. For a full service restaurant on the beach with menu prices like theirs, it's shocking they don't wait on you and take your order like a classic restaurant. Now to the food. The fish and chips was extremely overpriced for 1 piece of small fish that had way too much batter on it. It was unable to be cut with a fork- strange. So I cut it open with a butter knife but struggled. Inside was a disgusting piece of fish that was grey and had a ton of cartilage maybe bone running through it. The waitress was nice and got the manager but the manager said "fish and chips- not your thing?" And never apologized. I always order fish and chips so it is my thing, this was just foul. She reluctantly said she'd take it off the bill. The other people in our party got the burger. It was like a hockey puck- black and dry. And the lettuce and tomato were like the size of a slider and were soggy and rotten. We had the empanadas as an appetizer which tasted like they were frozen out of a box, they tasted horrible. These and the French fries all had a very concerning looking drizzle of sauce which was like congealed thick mayonnaise. The fries were hot and crispy, I'll give them that. Overpriced and they auto enter a 20% tip. We would have been better off at literally any other fast food joint. Such a shame- this could be THE spot if they improved it! Awesome location, but the area is struggling hard. read more

Kokomo's Restaurant - Weird thick mayonnaise and package of tarter sauce - Seafood Near Me - Old Lyme, Connecticut

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NOT RECOMMENDED. Poor quality food and drinks. Clam chowder mushy and lacking clams. My drink was mostly syrup. Menu overpriced and out of a lot of items. Final bill forced a 20% tip. No cash accepted, only credit card which website does not mention. read more

I made reservations in advance to guarantee a table outside on the beach. I'm traveling a hour to eat on the beach after all. Making the reservation over the phone was easy and the individual I spoke to answered my questions and was very polite and pleasant. One of my questions was what happens if it we're to rain. I was told that I would not lose my reservation and that they would move us inside the covered patio. Fast forward: we parked in the Kokomo parking lot, handed our key over to the valet then walked steps to be seated. We did not wait long at all before we were greeted and seated. Here's where things got tricky. We were given instructions to scan a unique QR code that they provide and then we create an account, view the menu online then order our food and beverages. We were told that there would not be a wait staff taking our order. Sadly, many of the menu items were "sold out". I eat gluten free foods only so this proved a bit of a challenge. I thought I had placed our order but after waiting nearly an hour I asked a waitstaff to check my phone to see if I had placed the order correctly. I had not, however, the food arrived quickly once the order actually went through. My seared cod was cooked perfectly as were the asparagus and rice but sadly there was an over use of cayenne pepper which hyjacked the authentic taste of the cod and asparagus. We did not order dessert even though we would have loved to but it's difficult to order something that is not available. The view and atmosphere of the beach made up for the mishaps. The Resturant's beach, although fenced, seemed to attract beach goers to pass through which meant while eating dinner I had the pleasure to also watch nearly naked people walk by me... I mean bikini top that only covered a woman's nips. I kid you not. Awkward much? Not so much for me but perhaps for others. The valet had gone missing when we went to get out car fab to leave. So we waited patiently for about 10 to 15 minutes for him to appear on a golf cart before we walked steps to our car. I would recommend Kokomo Restaurant for the experience of dinning on the beach in CT but that's about it. This restaurant has great potentia! Do better Kokomo! I'm rooting for you! read more

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Really nice spot beachwise. Was quiet for a Friday afternoon. Drinks were not good. I got $15 mojito and it was syrupy sweet. My reservation was for 11am and I waited 45 min for my umbrella which I had reserved online. I was told the staff wasn't there yet to set it up. I reserved Chair #1 but there was already someone in it and they clearly hadn't checked in as they didn't have a orange wristband. That was a major bummer as I had reserved the Lounger the day before. Also the loungers were dirty. Complete waste of money and an August beach day. read more

The drinks and food is not that good and way overpriced!!!!! Wish they put more effort into their craft. read more

Kokomo's Restaurant - What's this Service fee?? Apparently the service fee is not a tip!!!!! $15 for a water down Mojito! Never again - Seafood Near Me - Old Lyme, Connecticut

Take a vacation without leaving the state! KOKOMO'S Restaurant and Bar is the place to beach all year round! Kokomo's offers indoor and outdoor dining with tables actually on the beach so feel free to kick your shoes off and put your toes in the sand! Or spend the day on one of their rental lounge chairs which includes food and beverage service! Lounging out or dining in you'll enjoy Caribbean style dining and tropical cocktails to give you that island life feeling not too far from your front door. During the fall / Winter they have outdoor iglo dining that is so much fun! Be sure to book it in advanced! read more

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I hate to say I went to Kokomo's last Saturday evening and was very disappointed by the food. The view is pretty- love a spot on the water. Staff was friendly- no problem there. But the food was just not good. My husband ordered fish and chips that looked like pre shaped Long John Silvers fish and it was just Uber $30!!!!! He said it was awful. Fries are basic at best. My chicken sandwich was fine but nothing to write home about. I really want a place on the water in OL to be great or at least good but it wasn't. It's a spot for a cold beer or a cocktail but with the food prices $$$ the quality was not there. read more

My friend and I were in the area and had heard great things about Kokomo's, so we decided to stop in! We were sad that there was no open table for toes-in-the-sand dining, but we ate under the covered outdoor bar area which was nice too. The view was awesome and we loved the vibe with the palm trees! My friend loved her short rib tacos and the cocktail of the day, which was called the ocean breeze. It was cool that they gave a souvenir glass too! I liked my lobster bisque but could've done without the micro greens on top. I saw a lot of things on the menu that I wanted to try, so next time I'm coming with a bigger appetite! I wish I had thought to make a reservation so that I could get two hours of free parking, because I couldn't find a spot in the restaurant lot and ended up having to pay $25 to park in a privately owned lot. read more

Kokomo's Restaurant - Lobster bisque - Seafood Near Me - Old Lyme, Connecticut

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Location is great. Bring your phone and credit card- no cash exchanged and everything is done thru the app on your phone. All drinks & food are ordered online and then someone brings it to your table. It's a little tough to navigate and would be awkward with a bunch of people. They have 3 Cabana's that can be rented for the day. Awful idea- When we went there were 2 families with a ton of kids. Kids were running, screaming, playing, etc. and 2 adults then got into a fight. Staff had to break it up. Not what you want when you're drinking & eating out. Lose the cabana's and make it a 21 + over place. Food is nothing to brag about. Drinks are very VERY watered down. Bathroom is inside the restaurant and it was d.i.r.t.y! All they have is location. Better off to pack a picnic and go to a beach yourself and skip this place all together. read more

Came in with a simple desire: to have some expensive ($24.99) fish and chips that I hoped would live up to the price. We arrived and the guy at the bar took our order and handed up two bottled waters. He asked if we'd like to sit in or outside, so all things being equal, we figured outside on the beach might be nice and went to sit down. The fish and chips were good enough but not worth the price - they were two thin pieces of fried fish with fries and a packaged container of tartar sauce. After we finished our food, we sat and sat. No one came to check on us. We could easily have just wandered away, but I went in to pay. When I did, I was given a bill that was $10 more than the $25 I paid for the food. When I asked why, I was told that there's an extra charge to sit on the beach. When I pointed out that I would have appreciated being told that so I could have decided whether to not to pay that charge, there was no attempt to make it right. Just the equivalent of a shrug. I understand now why there's an automatic tip: with nonexistent service, there's no incentive to tip. I certainly wouldn't have tipped 20%. read more

Food is okay nothing crazy. Inside is nice and the outside including the bar is also nice. Service is very friendly.

Absolutely disgusted!! Had reservations for outside dining. This was a date so I expected it would be nice. It was rainy outside so outside obviously wasn't an option. We started off with a blonde waitress who disappeared after taking our drink order. Then the bartender took over. Now it's 8:30 pm and we are being served our drinks in plastic cups I should've known to leave at that point. Food over priced and everything is ala carte which is ridiculous for this atmosphere honestly. The food was not fresh it was definitely frozen n thrown in hot grease! So disappointed!! Th n you are forced to pay 20% no matter what!!! This is their service charge regardless of how good or bad the service is which is ridiculous! I should be able to choose how much I want to tip you based in service PERIOD! $84.00 bill for clam strips that came with nothing and frozen then fried fish n chips!! NEVER AGAIN!!! For that price I could've had a good steak somewhere!! read more

Kokomo's Restaurant - This is the forced gratuity! - Seafood Near Me - Old Lyme, Connecticut

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Wow... Hard to know where to start. The menu system is dreadful, clunky and lame. Display is one thing but ordering off my phone and stumbling through the system caused me problems. Start of the season I suppose should be considered as most staff were trying hard but came up short. Food was, underwhelming. Tiny portions, high prices and sketchy service. read more

Best beach bar ever!!! Went for my bachelorette party and the service was amazing. The manager, Kelly was the sweetest and very accommodating. The food was delicious and it was so fun!! The vibe is also so perfect. I felt like I was in a carribean island. Would definitely recommend!! read more

Kokomo's Restaurant - Seafood Near Me - Old Lyme, Connecticut

On the plus side, the location on the beach is great. Food is meh. Not worth the price but you're paying for the location. On the minus side, the service and dining experience is nearly nonexistent. You are forced to scan a code and order online. Have a question for your server? Forget it! You don't have one. The food and drinks were dumped on the table with no ceremony. No one checked if we needed anything. I ordered my burger pink and it was overly well done. I mentioned this to the manager who paid lip service but you could tell she didn't care. The kicker for poor food and nonexistent waitstaff is a mandatory service charge of 20%. I would have tipped 10% if i could for this level of being ignored. I could have ordered to-go and eaten on the public beach and at least I wouldn't have felt like i was getting screwed. Will not be returning unless they decide to actually provide a dining experience. read more

Really bad drinks and food. Not sure how they survive. Bartender had no idea how to make a long island ice tea and my friend's Bloody Mary had spoiled tomato juice read more