Todd and the others were very helpful and knowledgeable. Prices were great and will be purchasing a…read morenew grill soon!

We've been putting together an outdoor kitchen area and came in to get some ideas on grills and…read morepizza ovens. We had our sweet little Ratchi Jasmine with us in her doggie stroller and we were greeted by this nice lady who had some great little dog treats and offered one to her. BNQ island has very nice quality grills and a huge back wall full of exotic spices and sauces. I can't say enough great things about the amazing customer service but I highly recommend BBQ island for all of your grilling needs.

They had the grill part I needed when other stores didn't. They also sold it $12 less than the…read moremanufacturer's website. Very friendly and helpful. They answered some questions I had on repairs on my grill that will hopefully get it going again. This seems like the go to grill place in Mesa and Gilbert.

Staff is friendly and have worked for them a long time. The business has been at this locations for…read moreyears. Very knowledgeable in the fireplace and grill business.

The manager had a lot of knowledge and helped us to buy appliances for our outdoor kitchen…read more Everything was delivered within a few days and it all went very smoothly.

Good source of large bags of firewood, does not burn quickly like what is at convenience storesread more

Great service, good people, and they support the local's schools too! Love them!!!!!!!!!read more

Great place to get all your backyard BBQ grills very big selection! All reasonably priced. Great…read moreselection of flavored wood for your smoker!!A big selection of rubs and sauces. Knowledgeable staff.

We get our big green egg supplies and charcoal from here. The guys working here are always super…read morefriendly. Love my local bbq spot.

We bought a 20 year old home that needed a back patio makeover. I am a BBQ guy, and there are…read moreplenty of options on line and in the Valley. After doing my homework I went into the store where I met Tony. First of all, he is a great listener, and after only a few minutes had completely understood my situation and objectives. He helped me sort zero in on the right grill, side burner, under cabinets, etc., offering tips as we went for me to like what I saw or keep moving. Bottom line is that he then discounted everything. No way could I ever get that service online nor would I expect to duplicate that price, free shipping on the exact day (a few weeks out in the future) when I wanted it. But here's the icing on the cake: one of the Blaze stainless steel cabinets arrived with door/drawer handles missing. This was the one in a million sealed box that somehow missed parts at the factory. I called BBQ Island/Tony to explain. I assured them that the box was still in my possession and had been searched many times, and they sent via Fed Ex replacement parts - no charge for parts or shipping - to me. Wow. For all the reasons I've explained above, and because I'm so delighted with everything I purchased and had installed, I give BBQ Island my unconditional endorsement!

Top tier fried chicken and exceptional sauces. Friendly workers. Nothing really competes with it.read more

After having chatted with Rudy, one of the Wholesale BBQ Islands salesmen, at a couple Maricopa…read moreCounty Home & Garden Shows, my wife and I decided to visit the company's showroom on north 83rd Avenue in Peoria. It took a minute to figure out how the custom BBQ and delivery process worked but it was clear from the start that this transplanted California company was committed to making a good first impression on Arizona consumers since moving into the AZ market. We scheduled a time for Rudy to come out to our house to measure and help design our custom BBQ. We got what I considered to be a good Father's Day pricing deal on the unit and on delivery and we were told our unit would be ready for delivery in five to seven weeks. Right one time at the start of week seven, I got a call from Jesse (one of the Wholesale BBQ Island managers) to set up delivery. Our contract said I needed to inspect our BBQ before it got unloaded from the delivery truck. However, Jesse said my wife and I were welcome to come to their factory in south Phoenix to do a thorough once-over before our BBQ even got loaded. Jesse spent time with us during our inspection at the factory and we were really impressed with the unit's construction--this bad boy is constructed on a welded steel frame and certainly looks like it's built to last! After we inspected the unit, just to make sure there were no delivery issues, Jesse asked if he could come by our place that afternoon to make sure his crew could get our 12-foot unit safely into our back yard. He arrived a short time later (we're not really close to where he was coming from). After realizing there was no way to get our unit into our back yard through a side gate, he measured and figured out logistics. It would be a tight fit but we agreed on a delivery plan through the house and into the back yard. On delivery day, there was a mix-up on the delivery time. I texted Jesse after the delivery time frame had passed and within minutes, his crew showed up, apologized, and explained the delivery kerfuffle. I was working from home on delivery day so I was just a bit annoyed but not actually inconvenienced. And, when I saw the two delivery crew members busting their tails to get the tight-fitting unit into my back yard with no damage (to either my house or the BBQ) on one of the hottest days of the hottest Arizona summer on record, I was pretty darned impressed! The crew was polite, took their work seriously, respected our property and completely cleaned up after the unit was installed. The one thing the delivery crew didn't have on delivery day was the proper connector to hook up the 60,000 BTU side burner to a propane tank. A call to the company resulted in Rudy coming back out with the correct connector and installing it himself the very next day. Although the entire process wasn't 100% perfect (but few things are), any minor glitches got taken care of almost immediately (as noted above) with no grumbling and with a high level of reassurance that the company would do whatever was needed to keep the customer satisfied! The BBQ looks great and works as promised. My wife and I are thrilled with the product and we certainly believe we got a better deal with this custom fabricated unit than what we would have paid to have the unit built from scratch in our back yard. It's pretty clear this company wants to make a mark for itself in Arizona via great customer service and quality products. I highly recommend Whole BBQ Islands!

I am extremely disappointed with my experience with Wholesale BBQ. Communication throughout the…read moreproject was challenging, requiring constant follow-up about appointments, missed appointments, and completion of the work. More concerning was the installation quality. The unit was initially tiled approximately 1" lower on one side, requiring it to be cut out and resulting in stucco that needed repair. The repair was done poorly, and I am now having to hire another professional to properly correct their work because they won't call me back. I specifically asked for the owner to contact me, but he never did, and my attempts to resolve the situation are now being ignored. Mistakes happen, but how a company responds matters. Unfortunately, Wholesale BBQ has shown a serious lack of communication, follow-through, and accountability. I gave them the opportunity to make this right and have essentially been ghosted. Based on my experience, I cannot recommend Wholesale BBQ.

I've used this company to repair/restore my 8 year old grill. They were very communicative, quick…read moreto respond, very reasonably priced and most importantly (to me) gave me the facts that I needed in order to make the right choices with regard to the future of my grill. I highly recommend them and will definitely use them in the future.

5 Stars all the way!!! Paul was quick and efficient in building our Weber grill! Once it was put…read moretogether he fired it up to make sure it was in good working order! Could not be more happy about it!! Amazing job for sure! If you are looking for someone to build your grill at home, and clean as well, Paul is definitely the man for the job! A+

So I need to tell a little story, about a year ago I purchased a bunch of equipment from BBQ lsand…read morein Tempe AZ. One of the items purchased was my built in Louisiana Estate 860 BI, then a cooler, storage doors and other items.  The Bad, The Lousiana Estate 860 BI gave me problems from almost the beginning, from a fault temp probe, defective digital board to another replacement temp probe and countless fires from the grill I had issues constantly. I could not tell you how many meals were ruined. Next time I need a pellet smoker I will go straight to Greem Mt. Grills.  The Good. Everyone at BBQ Island and their 3 locations. They helped me all of the way with the issues and was able to help me get a replacement grill when the grill just would not work right. Steve Averett specifically was awesome and I could not ask for more. They have a customer for life not because of the products they sell but because of the employees they have and the service they provide. They didn't stop assisting me even though they had already sold me the items.   I just thought I would share in case anyone in the Phoenix AZ market needs a grill or grill accessories in the future.   Bob, at the Peoria store thanks for the heads up on the Grillgrates they worked great last night. Never had steaks with a seer like the picture shows below.

Dave was great and made the process seamless. Got all my questions answered and felt confident in…read moremy decision I was only going to look and then was able to leave with the pizza oven with me. Thank you Dave!

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.

I have a rental home in the East valley. The oven wasn't working for my tennant. Saved us both…read moretime! I used another Mr Appliance in Surprise and was happy with them as well.