We've been putting together an outdoor kitchen area and came in to get some ideas on grills and…read morepizza ovens. We had our sweet little Ratchi Jasmine with us in her doggie stroller and we were greeted by this nice lady who had some great little dog treats and offered one to her. BNQ island has very nice quality grills and a huge back wall full of exotic spices and sauces. I can't say enough great things about the amazing customer service but I highly recommend BBQ island for all of your grilling needs.

We came in to BBQ Island to look at built in BBQs for our new backyard. Cathy helped us the whole…read moretime and made some great suggestions. Their prices are similar to those online and they have a large selection of brands. We're so glad we ended finding BBQ Island. They made picking out our BBQ so easy. Would definitely recommend them!

Staff is friendly and have worked for them a long time. The business has been at this locations for…read moreyears. Very knowledgeable in the fireplace and grill business.

What a great place! Nice, honest and great guys in here. Got a great deal on a new bbq. Definitely…read morerecommend this place. They even let me feed the Koi

The manager had a lot of knowledge and helped us to buy appliances for our outdoor kitchen…read more Everything was delivered within a few days and it all went very smoothly.

Good source of large bags of firewood, does not burn quickly like what is at convenience storesread more

Great service, good people, and they support the local's schools too! Love them!!!!!!!!!read more

Great place to get all your backyard BBQ grills very big selection! All reasonably priced. Great…read moreselection of flavored wood for your smoker!!A big selection of rubs and sauces. Knowledgeable staff.

We get our big green egg supplies and charcoal from here. The guys working here are always super…read morefriendly. Love my local bbq spot.

Very helpful and knowledgeable. Good diversity of products at good and competitive values, too…read more Will do house calls to make repairs, if needed.

Highly recommend this place. My wife and I many BBQ grill stores, but found that this north…read moreScottsdale store had the best variety of grills, griddles, smokers, and accessories. The staff is very knowledgable, patient and kind. They helped us select the right equipment for us. In addition they gave us a great recommendation for a contractor to build out the outdoor grilling area.

We are in love with our new backyard. It was such an easy process from design, support during HOA…read moreapproval, and install. The team is very helpful and very professional! I would definitely go back again!

We love the outdoor kitchen design, however, the grill isn't heating up properly and they said they…read morewould send someone out to repair it. Numerous calls later and they have not sent anyone out.

I've used this company to repair/restore my 8 year old grill. They were very communicative, quick…read moreto respond, very reasonably priced and most importantly (to me) gave me the facts that I needed in order to make the right choices with regard to the future of my grill. I highly recommend them and will definitely use them in the future.

5 Stars all the way!!! Paul was quick and efficient in building our Weber grill! Once it was put…read moretogether he fired it up to make sure it was in good working order! Could not be more happy about it!! Amazing job for sure! If you are looking for someone to build your grill at home, and clean as well, Paul is definitely the man for the job! A+

So I need to tell a little story, about a year ago I purchased a bunch of equipment from BBQ lsand…read morein Tempe AZ. One of the items purchased was my built in Louisiana Estate 860 BI, then a cooler, storage doors and other items.  The Bad, The Lousiana Estate 860 BI gave me problems from almost the beginning, from a fault temp probe, defective digital board to another replacement temp probe and countless fires from the grill I had issues constantly. I could not tell you how many meals were ruined. Next time I need a pellet smoker I will go straight to Greem Mt. Grills.  The Good. Everyone at BBQ Island and their 3 locations. They helped me all of the way with the issues and was able to help me get a replacement grill when the grill just would not work right. Steve Averett specifically was awesome and I could not ask for more. They have a customer for life not because of the products they sell but because of the employees they have and the service they provide. They didn't stop assisting me even though they had already sold me the items.   I just thought I would share in case anyone in the Phoenix AZ market needs a grill or grill accessories in the future.   Bob, at the Peoria store thanks for the heads up on the Grillgrates they worked great last night. Never had steaks with a seer like the picture shows below.

Dave was great and made the process seamless. Got all my questions answered and felt confident in…read moremy decision I was only going to look and then was able to leave with the pizza oven with me. Thank you Dave!

I have a rental home in the East valley. The oven wasn't working for my tennant. Saved us both…read moretime! I used another Mr Appliance in Surprise and was happy with them as well.

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.