I was disappointed with the service I received. I was told my road bike would receive a tune-up,…read morenew tires, and a proper fit, but it appears those requests were not communicated to the staff. My bike was initially returned with the bald tires I had specifically asked to replace, and several other concerns--including ghost shifting, missed gears, and a potentially bent crank--were not addressed. The bike was in the shop for nearly two weeks, and I still have ghost shifting and complete gear skipping on the larger chainring. My saddle height was changed despite my specific request to preserve the saddle position marked with electrical tape. I attempted to follow up by phone and text but received no response. The staff were friendly and were able to throw on a pair of tires in about 15 to 20 minutes . I wanted to support a local shop, but the lack of communication and incomplete work made the $300+ cost difficult to justify. Based on my experience, I would recommend looking elsewhere for more involved/specialized road-bike service.

Great experience. Recently popped in to grab a second hand bike for use as a college bike. The…read moreamount of bikes is actually overwhelming, but with a little assistance we found a great one, within budget, and all the necessities (helmet, chain lube, etc.). They have storage services as well , which is extremely helpful. Don't be intimidated by the general chaos that this place can seem! The fellows working there are helpful in getting what you need.

I use my bicycle frequently in the warm months, so I needed it tuned up after sitting in the garage…read moreall winter long. After reading reviews and hearing good things about Gray Goat from friends, I decided to take my bike here for a spring tuneup. No appointment was needed, although you might want to call ahead and confirm - they get very busy in the spring/summer (as you can imagine). I was told it would be about three weeks, and it ended up taking about four weeks. Plan ahead if you need or want your bike within a certain time frame! After 3.5 weeks, I called to get an update, and the employee was super friendly and explained they were a bit behind schedule because of demand. A few days later, I received a text message that my bike was ready for pickup. Really pleased with my experience with Gray Goat and highly recommend doing business here! Aside from the service shop, you can come here to browse new bikes, equipment, etc. The employees seem really knowledgeable about the products and all things cycling.

I bought a bike at the South location but forgot to buy a helmet, Doh!!!…read more Walked in and Seth happily offered me help in finding the perfect helmet, was incredibly kind, and fun to work with. I'll definitely be back for any bike needs I have the future! Thanks Seth! :)

Best recumbent shop in mid west, sales, service, selection. I would recommend this shop to anyone…read more They are very helpful and knowledgeable about recumbent trikes

I took my bike to get the tire fixed and the tire has been great ever since these last few months!…read moreI have enjoyed riding my bike in my neighborhood so very much! Very reasonable prices too!

From the owner: Bicycle Shop, Sales and Service…read more Products: Bicycle Parts, Vests, Safety Wear, Helmets, Tire Pumps, Lights, KHS Tandums, Tuffy Trikes and Trailers. Services: Bicycle Sales and Repair. Brands: Scott, Fuji, Breezer, KHS Tandums. Location Facts: Parking Available. Parking Handicap Available, Parking Lot (Easy In and Out Access).

Used to be the best bike shop in Lafayette but Dave Meadows has relocated to Crawfordsville and…read moreoperates under the name of "Broken Heart Cycling." I'ts worth driving there for the service.

We have been to Hodson's Bay twice for bike repairs. This place is wonderful! Dave helped us. My…read moreson had his wheel and seat stolen from his bike. All sorts were available, so Dave got us fixed up while we ate lunch next door. He even recommended ways to prevent theft in the future. Would recommend to anyone needing repairs in West Lafayette.

Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

Fast service and skilled workmanship. I had new cables, new cassette, new chain, and the gears…read morefinely tuned. I dropped it off on Monday and Rich had it ready tuesday morning. My bike shifts much better now! Im very happy with the service and would go back for any future repairs and tune-ups!!

The best bike shop around. Rich is so knowledgeable and helpful. Every time I message with a…read morequestion, I get a timely and thoughtful response. This bike shop is second generation and I know that I'm getting good, honest answers and an affordable reasonable price. Highly recommend when you're shopping for a new bike or looking to have your bike fixed.

These guys are the best. Brought my bike into Indy Cycle having been to another shop. They…read moreidentified what needed to be repaired quickly and got me back on the road right away. This shop is very far from where I live but I will come here from now on.

These guys are the best! Incredible service and really knowledgeable about all different types of…read morebikes :)

Outstanding service department. Fixed our problem and went well beyond what was necessary to make…read morethe repair.

Needed a new tube but after a quick discussion I forgot to check the tire. Great service and out in…read moreunder 10 minutes. Friendly and fair pricing. Excellent bike shop. Give em a try

Stopped in for a quick issue with my tire and they fixed it up quickly. Very nice people.read more

My Sons bike is good to go!! Hardins Bike Shop is the place to go I highly recommend them excellent…read morequality service... You will be treated with Respect Pamela