I bought a bike from another company online, but it was riding weird. Took it into Kirk's and they…read morefixed at a reasonable price. Ride lovely now. The customer service was excellent.

My wife and I were riding our ebikes today on the Cardinal Greenway in Muncie when I noticed her…read morerear wheel was REALLY wobbling back and forth (I may have clipped it SLIGHTLY with my Jeep.....) Anyway, we rode up to Kirks and one of the service guys was standing out on the sidewalk by the door. He asked what we needed and we showed him the wheel. He immediately took the bike in and pulled the wheel to true it up. He wasn't able to true it (okay, maybe I more than SLIGHTLY clipped it...). About 20 minutes later they had a new wheel installed and we were on our way. The price was very fair and it was great that they were able to fix it while we waited. They really took care of us!

Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

I was riding the Cardinal Greenway during a scout outing when I hit something and bent my rim cut…read moremy tire and (of course) got a flat. Limped into The Greenway 500 Bike shop and what a GEM. Mike was awesome, friendly, knowledgeable, competent and fast. He fixed my tire, put another tire on my sons bike and all with a smile. The price was right too! If you are in the area, take a peek, he's got all the accessories you need and a friendly smile as well.

Mike is a friendly, caring owner/mechanic. His knowledge, attention to detai, l and turn around…read moretime frame is worth the stop.

great customer service and they really seemed to care about me. I wwould do no business with anyone…read morebut them.

Great service! They picked up my bike at my house and had it repaired and returned to me within a…read morefew days. They let me know what repairs would be needed down the road but no pressure to replace things too early.

Hello fellow bicycle enthusiast's! I don't even know where to start. The name in itself "BICYCLE…read moreHOSPITAL" wow! Way cool!! That is exactly what it is! the ultra talented Charlie Sr, charlie Jr & Jennifer are masters at their craft! They breathe new life into older bikes. Tune up newer bikes & everything in between! Great inventory. The owners have owned it since the 70's. Their are different bike shops in the city. All of them are good. The bicycle hospital owners are down to earth, very friendly, smart, super helpful, great customer service & very knowledgeable! Need I say more...sure why not! Charlie Sr is just a very personable,very cool & laid back guy. Coolest voice I have ever heard. Always eager to help. He helped me get my trike into the truck. If a grateful dead tribute band plays around here. It would be the best to hang with charlie! Charlie Jr. What a fabulous person he is! For a young guy he definetly has learned everything about the trade! Is very good at explaining things. All 3 staff members work so well together! Last but not least...the amazing Jennifer!!!! Sounds like a magicians act! She can have multiple things going on & makes everybody happy. Her smile & laugh are infectious! Once again very customer service oriented! If you don't feel welcomed here. You must be from another planet! I think of them as my go to bike people. More than that...I think of them as good friends!!! I am not running for political office. But I would like to say...my name is Daniel e. Stonehouse and I approve of this message!!!! Peace out!!!

I have been patronizing Bicycle Hospital for close to 30 years and have always received…read moreknowledgeable and quality care from the staff: Charles and Jennifer. I love to support neighborhood businesses and will encourage everyone to as well.

What a great bike shop! My e-bike settings were off and they got my bike in and repaired it quickly…read moreso I could get back on the trails! Everyone we spoke to was super friendly, knowledgeable and obviously loved bikes. Need a repair? Definitely head to Buckskin Bikes.

Always do a great job at a reasonable price. All bikes, e-bikes and for all people. I brought in my…read moreRad bike after dragging it down the highway. The repaired it and used quality parts. I donated an old bike and they will repurpose it. Great bike store and people.

Outstanding service department. Fixed our problem and went well beyond what was necessary to make…read morethe repair.

Needed a new tube but after a quick discussion I forgot to check the tire. Great service and out in…read moreunder 10 minutes. Friendly and fair pricing. Excellent bike shop. Give em a try

I use my bicycle frequently in the warm months, so I needed it tuned up after sitting in the garage…read moreall winter long. After reading reviews and hearing good things about Gray Goat from friends, I decided to take my bike here for a spring tuneup. No appointment was needed, although you might want to call ahead and confirm - they get very busy in the spring/summer (as you can imagine). I was told it would be about three weeks, and it ended up taking about four weeks. Plan ahead if you need or want your bike within a certain time frame! After 3.5 weeks, I called to get an update, and the employee was super friendly and explained they were a bit behind schedule because of demand. A few days later, I received a text message that my bike was ready for pickup. Really pleased with my experience with Gray Goat and highly recommend doing business here! Aside from the service shop, you can come here to browse new bikes, equipment, etc. The employees seem really knowledgeable about the products and all things cycling.

I bought a bike at the South location but forgot to buy a helmet, Doh!!!…read more Walked in and Seth happily offered me help in finding the perfect helmet, was incredibly kind, and fun to work with. I'll definitely be back for any bike needs I have the future! Thanks Seth! :)

Thank you Nick! We had a great time on my friend's bachelorette trip!…read moreGreat vibes! We had so much fun!

Jamie was fantastic!! We stopped at 2 bars and had a great time. It was a birthday party and Jamie…read morewore a party hat with us.

I wanted to get back in to riding after about 15 years off and was going to just buy a retail store…read morebike until I stopped in here and rode one of their Treks, what a difference. I have had nothing but great experiences here.The owner and employees know exactly what they are talking about and they don't try to "up-sell" you on everything. Their prices are about the best I could find and service is spectacular. They love to ride and work on bikes and it shows. There is a reason that they have stayed in business for so long.

Fast service and skilled workmanship. I had new cables, new cassette, new chain, and the gears…read morefinely tuned. I dropped it off on Monday and Rich had it ready tuesday morning. My bike shifts much better now! Im very happy with the service and would go back for any future repairs and tune-ups!!