I bought a bike from another company online, but it was riding weird. Took it into Kirk's and they…read morefixed at a reasonable price. Ride lovely now. The customer service was excellent.

My wife and I were riding our ebikes today on the Cardinal Greenway in Muncie when I noticed her…read morerear wheel was REALLY wobbling back and forth (I may have clipped it SLIGHTLY with my Jeep.....) Anyway, we rode up to Kirks and one of the service guys was standing out on the sidewalk by the door. He asked what we needed and we showed him the wheel. He immediately took the bike in and pulled the wheel to true it up. He wasn't able to true it (okay, maybe I more than SLIGHTLY clipped it...). About 20 minutes later they had a new wheel installed and we were on our way. The price was very fair and it was great that they were able to fix it while we waited. They really took care of us!

Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

I was riding the Cardinal Greenway during a scout outing when I hit something and bent my rim cut…read moremy tire and (of course) got a flat. Limped into The Greenway 500 Bike shop and what a GEM. Mike was awesome, friendly, knowledgeable, competent and fast. He fixed my tire, put another tire on my sons bike and all with a smile. The price was right too! If you are in the area, take a peek, he's got all the accessories you need and a friendly smile as well.

Mike is a friendly, caring owner/mechanic. His knowledge, attention to detai, l and turn around…read moretime frame is worth the stop.

great customer service and they really seemed to care about me. I wwould do no business with anyone…read morebut them.

Great service! They picked up my bike at my house and had it repaired and returned to me within a…read morefew days. They let me know what repairs would be needed down the road but no pressure to replace things too early.

I have been patronizing Bicycle Hospital for close to 30 years and have always received…read moreknowledgeable and quality care from the staff: Charles and Jennifer. I love to support neighborhood businesses and will encourage everyone to as well.

So bent my wheel on a trail and looked up a few places to take to get fixed. The places most bike…read moreowners know aren't cheap and I feel like you are paying for a big name instead of just for the work. Ive passed Bicycle Hospital many many times and they have been in business for years. I had a second wheel so I switched out and dropped my wheel off on a Wed with a gentleman with a beard. He was friendly and said no problem to fix. It was ready to pick up Friday but I didn't go till Saturday. Walked in and the female employee knew I was there for my wheel. Cost me 20$ to fix something I couldn't and would have cost me triple any other place. They must be doing something right to be in business so long. My bike will need a tune up this fall and I plan on taking it here.

What a great bike shop! My e-bike settings were off and they got my bike in and repaired it quickly…read moreso I could get back on the trails! Everyone we spoke to was super friendly, knowledgeable and obviously loved bikes. Need a repair? Definitely head to Buckskin Bikes.

Always do a great job at a reasonable price. All bikes, e-bikes and for all people. I brought in my…read moreRad bike after dragging it down the highway. The repaired it and used quality parts. I donated an old bike and they will repurpose it. Great bike store and people.

Outstanding service department. Fixed our problem and went well beyond what was necessary to make…read morethe repair.

Needed a new tube but after a quick discussion I forgot to check the tire. Great service and out in…read moreunder 10 minutes. Friendly and fair pricing. Excellent bike shop. Give em a try

I bought a bike at the South location but forgot to buy a helmet, Doh!!!…read more Walked in and Seth happily offered me help in finding the perfect helmet, was incredibly kind, and fun to work with. I'll definitely be back for any bike needs I have the future! Thanks Seth! :)

I use my bicycle frequently in the warm months, so I needed it tuned up after sitting in the garage…read moreall winter long. After reading reviews and hearing good things about Gray Goat from friends, I decided to take my bike here for a spring tuneup. No appointment was needed, although you might want to call ahead and confirm - they get very busy in the spring/summer (as you can imagine). I was told it would be about three weeks, and it ended up taking about four weeks. Plan ahead if you need or want your bike within a certain time frame! After 3.5 weeks, I called to get an update, and the employee was super friendly and explained they were a bit behind schedule because of demand. A few days later, I received a text message that my bike was ready for pickup. Really pleased with my experience with Gray Goat and highly recommend doing business here! Aside from the service shop, you can come here to browse new bikes, equipment, etc. The employees seem really knowledgeable about the products and all things cycling.

Thank you Nick! We had a great time on my friend's bachelorette trip!…read moreGreat vibes! We had so much fun!

Jamie was fantastic!! We stopped at 2 bars and had a great time. It was a birthday party and Jamie…read morewore a party hat with us.

Fast service and skilled workmanship. I had new cables, new cassette, new chain, and the gears…read morefinely tuned. I dropped it off on Monday and Rich had it ready tuesday morning. My bike shifts much better now! Im very happy with the service and would go back for any future repairs and tune-ups!!

The best bike shop around. Rich is so knowledgeable and helpful. Every time I message with a…read morequestion, I get a timely and thoughtful response. This bike shop is second generation and I know that I'm getting good, honest answers and an affordable reasonable price. Highly recommend when you're shopping for a new bike or looking to have your bike fixed.