Fast service and skilled workmanship. I had new cables, new cassette, new chain, and the gears…read morefinely tuned. I dropped it off on Monday and Rich had it ready tuesday morning. My bike shifts much better now! Im very happy with the service and would go back for any future repairs and tune-ups!!

The best bike shop around. Rich is so knowledgeable and helpful. Every time I message with a…read morequestion, I get a timely and thoughtful response. This bike shop is second generation and I know that I'm getting good, honest answers and an affordable reasonable price. Highly recommend when you're shopping for a new bike or looking to have your bike fixed.

We did the 9 mile kayak trip in Leo. It was a lot of fun and very scenic!! Just be warned that…read morethere is not much of a current so it is a lot of paddling.

I have used FtWO a few times for flat tire repairs…read more Recently I received a new bike via 3rd-party internet order which turned out to be a nightmare with a warped wheel. Mfr was making it hard for me to get satisfaction FtWO searched for replacement after trying to true the wheel, then fixed everything. A long process, but they persisted and worked ASAP

Needed a new tube but after a quick discussion I forgot to check the tire. Great service and out in…read moreunder 10 minutes. Friendly and fair pricing. Excellent bike shop. Give em a try

Great selection, solid staff with a ton of knowledge…read more Reasonable prices on repairs. Always seem to have everything in stock. Only place I'll shop in Carmel

When I moved to Muncie, I had set my sights on a bike from Craigslist; all I needed was a helmet…read moreand lock to assure my new bike wouldn't get stolen away from me in my new town. My first instinct was to get the accessories from Amazon, as I so often do, but then I thought, "Why not invest in the economy in this new town I've decided to live in?" So, of course I quickly yelped a local bike shop, and Kirk's was the first to come up. This is a very nice shop, and the owners/staff are friendly and incredibly helpful. They even gave me a discount on my purchase, but that's not all. I pretty quickly encountered a problem with the brake on my new bike, brought it in, and they fixed it free of charge. What I'm trying to say is, go here. Invest in the local economy and spend your money with these guys if you need bike stuff. They will take good care of you for a more than reasonable cost.

My wife and I were riding our ebikes today on the Cardinal Greenway in Muncie when I noticed her…read morerear wheel was REALLY wobbling back and forth (I may have clipped it SLIGHTLY with my Jeep.....) Anyway, we rode up to Kirks and one of the service guys was standing out on the sidewalk by the door. He asked what we needed and we showed him the wheel. He immediately took the bike in and pulled the wheel to true it up. He wasn't able to true it (okay, maybe I more than SLIGHTLY clipped it...). About 20 minutes later they had a new wheel installed and we were on our way. The price was very fair and it was great that they were able to fix it while we waited. They really took care of us!

Had my bike tuned up in March. Looked and felt like new. On second ride there was an issue with…read morethe derailleur. Brought it in and John got right on it. Had it fixed in less than 30 minutes. He was so apologetic for the issue because he tuned up the bike. He didn't need to be that apologetic but it shows the level of care they have at Matthews and their guarantee stands. Especially for a guy like me who rides a good bit but doesn't like the mechanical stuff, Matthews is top notch. Also got a fitting last year from Mike and it was well worth it.

Overall, it's a good bike shop, but there were some issues. I went there to have my bike tuned up…read morefor the summer. The mechanic was attentive and explained the various repair options, but I felt that the service could have been a little faster. The repair took a whole day, even though I had made an appointment in advance. The seat replacement was very quick and hassle-free. However, I didn't really like the appointment system, because I had to wait longer than I expected. It's a good place, but perhaps the speed of service could be improved.

Rick is such a nice person! Made you feel welcomed! He found my mom and I the perfect bike and…read morecouldn't be happier!!

We have bought several bikes from Rick over the years. After a bad experience with my son's…read more"discount store" bike constantly throwing the chain and having lousy brakes, we decided to buy a better bike from Rick. It has been flawless! And Rick is there for support if something needs fixing.

I was riding the Cardinal Greenway during a scout outing when I hit something and bent my rim cut…read moremy tire and (of course) got a flat. Limped into The Greenway 500 Bike shop and what a GEM. Mike was awesome, friendly, knowledgeable, competent and fast. He fixed my tire, put another tire on my sons bike and all with a smile. The price was right too! If you are in the area, take a peek, he's got all the accessories you need and a friendly smile as well.

Mike is a friendly, caring owner/mechanic. His knowledge, attention to detai, l and turn around…read moretime frame is worth the stop.

great customer service and they really seemed to care about me. I wwould do no business with anyone…read morebut them.

Great service! They picked up my bike at my house and had it repaired and returned to me within a…read morefew days. They let me know what repairs would be needed down the road but no pressure to replace things too early.

Great bikes at good prices! Rentals also. Joe has a great selection of bikes to chose from and his…read moreprices are better than most. Best bike shop in Marshall County!

From the owner: Bikes. New Bicycles, Electra Bikes, Fuji Bikes, Used Bikes, Restored Bikes, Vintage bicycle, New…read moreBike parts, Used Bike Parts, Rental of bikes, Bicycle rentals

Quality service, fair price. Great people who are kind and helpful. Highly recommend.read more

Always professional and knowledgeable and don't oversell you product you don't need. Great local…read morebike shop!