This is a favorite go to place of mine to shop at when I am looking for something different. I am…read moreso happy that one has opened in west county mall. The only time I got to shop here in the past was when I was in Chicago. I love the variety of clothing that they have from formal to fun. I'm not a fan of the shoes or the return policy but besides that Akira is definitely a great place to shop.

Nowadays it's so rare to get the level of customer service I receive every time I go into the West…read moreCounty location. Every employee I've encountered there has been great, but my absolute favorite person to work with is Jackie. She always remembers me, always knows what I like, and how I like things to fit. I literally can't remember the last time I've had customer service this fabulous. Aside from customer service, the store always looks good and easy to shop.....which is not an easy fete when a store has as many products as Akira. I will absolutely keep shopping at this location and telling all my friends to do the same!

I know Nordstrom is in a state of transition right now, but in the state of online shopping, post…read morecovid, and big changes for this company, it was a really lovely spot to do some holiday shopping at. I've been coming to Nordstrom since high school, and I've always loved how much of a variety of items they have. They have the ability to reach a variety of customers and offering a variety of items at different price ranges. They really have it all- shoes, jewelry, bags, activewear, formal, kids, designer, beauty. They had some great deals happening and it was very clean. Staff was helpful and pleasant. I love the ebar and grabbing coffee there. I always have a good experience!

Nordstrom customer service is the best of all the high end stores. They have in house alterations…read morewhich is extremely convenient. The products are all high quality. They are fairly organized, and if there is a problem, they can take care of it quickly.

Very pricey and not much to choose from. Small store and is not organized by size. It is organized…read moreby color which was frustrating and took to much time to find anything in your size. I don't see my self ever returning. The store was definitely over rated and priced. Might as well buy new.

I thought and thought about this purchase. It was a bag. Went to pay at the store, to find out it…read morehad been purchased on line and they didnt update their records, I was DEVESTATED, It was to be a gift for my daughter with CANCER, Response was I didnt check the inventory this am. Sorry. This shop has some really nice things but beware the owner is snooty. Makes you feel you are beneith her. She has no customer service experience. There is no customer loyality, I have spent thousands in this place, I am an astute buyer. You are so disrespectful

Visited Friday, Nov 7th to buy jeans after spending $400 at J.Crew for work. I'm between sizes…read more(curvy vs. regular) and nothing fits like it used to since lifting weights. Tried several pairs--none quite right. A sales associate in a fringe jacket "helped" -- she grabbed a few pairs, but one was three sizes smaller than I asked for. As I went back into the fitting room for a second time, she said, "Round two, huh?" Came out with two pairs I was considering. She found different sizes, then asked if I wanted to "take them home to try on." I said I live an hour away. Her reply: "So no then?" I asked another associate to hold the jeans while I decided to pay full price for jeans that still had waist gapping. As I left, the fringe-jacket associate went to the counter and started talking about me to the staff. Every item I tried on was re-hung or folded neatly on the chair -- I worked retail before becoming a Nurse Practitioner, so I know the struggle of running fitting rooms. Madewell's brand is built on inclusion, confidence, and helping every customer find their perfect fit -- values I've always appreciated. Unfortunately, this experience didn't reflect that at all. I left feeling uncomfortable and unwelcome instead of supported.

Great customer service & store looked phenomenal. From the front of the store to the denim bar in…read morethe middle to the back of the store I legit wanted to buy everything!

The store has absolutely the worst customer service. Employees are just simply rude and racist. You…read morethink they would be nicer since they work on commission. Would rather online order, than shop with their employees.

Absolutely filthy store with extremely limited inventory that doesn't go above a L or size 8 in…read moremost items and staff who couldn't care less about the customers. I've been in a few times and after today (literally had to take a Benadryl from the dust and had the worst customer service experience) I will never step foot in here again. I've been a very loyal jcrew customer for most of my young adult- adult life; we're talking decades. Living all across the country and constantly traveling for work, I've just always relied on JCrew as my staple. They're everywhere, the customer service is almost always top notch- even offering to style when they see you struggling for a last minute event! One of my favorite event outfits to this day was actually put together by an awesome jcrew floor person helping me when I was too stressed to think for myself (not this location). This location has single handedly ruined my multi-decade love affair with the brand/store. Why so bad? Listed below: 1. It's absolutely filthy. The hangers literally have dust stuck to them and are sticky to the touch. It's truly disgusting and honestly concerning given the times we live in. On top of that, the store today was about 90 degrees (it's 70 outside). I don't recall this from my past visits but it just goes with the gross, unkept vibe of the entire store. Seriously- I've been to goodwills cleaner than this place. I wish that was hyperbole. 2. The inventory. They have very limited inventory. The pieces are essentially just basic casual pants, tshirts, sundresses and sweaters. Very limited business attire and none of their elevated pieces. The store is flush with xxs-m sizes. If you're lucky you'll find a L and the XL's are so rare I'm convinced they only have them if someone brings in a return. So disappointing. This does not reflect the city they're serving as the only jcrew in the area. Clearly this is a move to keep out a certain type of clientele. 3. The staff. Holy moly. Could not care less. I had returns I wanted to exchange today and did circles around this store desperately looking for something to fit my taste and my size. Very hard since I'm a 12/L -XL. No one offered me help despite there being a good number of staff buzzing about. What really pissed me off is this: I had a couple of items that I bought final sale online. Everyone knows it's an unspoken rule that if you go into the store, ask nicely and treat it like an exchange/spend a bit more than what you're returning, they'll do it for you. The person working the cashier told me they can't take back final sale. They got a 'finger wagging' from some entity. I was about to give them $60 of final sale merchandise (plus one regular return) and purchase over $300 of clothing. I shared my surprise since I had always been allowed to do that in all my time shopping with jcrew, even at this very store, and that I wasn't interested in purchasing the other items if that was going to be the case. She dug her heals in with her condescending tone as if I didn't understand the phrase final sale. Given the precedent set by these types of exchanges occurring literally for decades and how truly out of wack and unreliable jcrew sizing has become these past 2yrs I feel very taken advantage of. Now maybe jcrew really has decided to change their policy to just really hit customers hard and remove any flexibility or respect for customer loyalty during these challenging economic times. Or maybe this salesperson couldn't be bothered. Either way, this store is abysmal and has been for a while with no signs of any effort or desire to get better. Not only will I never walk into this store again but it's so bad I'm done with jcrew as a brand with this being my only option in the area.

Have been shopping here for years. They, Chicos, and Soma are all the same parent store. I am…read moreolder, and their clothes fit me very well. The quality is good, although some of the prices can be a little high on some pieces. I have several pieces that are such good quality that I have been able to wear them for years. The staff is friendly and very helpful getting you clothes to fit your figure the best.

I love this store!!! 90% of my work clothes come from here. I love their clothes, they are classy…read moreand stylish. It is perfect for a woman who wants to look sexy, yet classy at work! They have sweaters and jackets in colors of the season that are great to mix and match with the skirts, pants, and dresses. It really allows you to switch up your outfits! I also love how the jewelry and shoes match the outfits so well! Make sure to check out the sale area at the back of the store. They have some good bargains! Also, Lynn could sell me anything in the store. If you go in and are unsure about anything, ask for her. She is fabulous! I really like their rewards program. It helps me save a ton of money. Unlike many places, it is not based on your purchases with their store credit card. It is based on the amount of money you spend.

This shoe warehouse has something for everyone. If you need dressy or casual, they have styles and…read moresizes for everyone. They seem to have what we need and they offer ship to store or your home. Prices are reasonable and they have a free rewards program for more deals.

Super nice DSW location. The perfect place to buy shoes. Yes, it's pretty pricey, but the place is…read moregigantic. So many options and brands for your shoe-fitting needs! The staff were super friendly and the restrooms were clean as well.

Located in West County Mall. Well lit, spacious store. Very cluttered. Plenty of traffic. Good…read moresales going on right now but pretty pricey . Two part store, bigger than I expected. Perfume, pj's, apparel, accessories. Staff friendly.

Aerie & American Eagle have recently been remodeled and the stores look modern and fresh. I'm a big…read morefan of Aerie. Their tops and leggings are so soft and comfortable!