Showed up early, was very professional and THOROUGH. Ask…read morefor Mark as your service tech. Pricing was very reasonable I recommend and will hire again.

These people are awesome! Fast, friendly, and efficient! Definitely have me as a new customerread more

Hulst Heating & Cooling installed a 3-zone HVAC system in my custom home construction. The…read morebuilder's plans showed an enclosed main-level deck, but Hulst chose to install the air intake and exhaust in that exterior location anyway. After completion of the build, they were questioned about it and their solution (unbeknownst to the homeowner) was to block the fresh air intake pipe inside the furnace and instead draw air from the dusty crawlspace. Hulst has refused to fix this health and safety issue. I WOULD NOT RECOMMEND HULST HEATING & COOLING DUE TO THEIR POOR WORKMANSHIP AS EVIDENCED BY THIS SUBSTANDARD HVAC INSTALLATION.

Our project manager, Luke, was friendly, thorough, and communicative. Nick, Lucas, and crew went…read moreabove and beyond expectations with the quality of work provided. The whole operation was well organized and efficient. Highly recommend Hulst for all heating and cooling needs.

Had them install a new sink and faucet. Had to put new plumbing in. Had trouble with faucet not…read morehaving water pressure when not pulled out dealt with it for several days. Finally had husband take a look tge weight was kinked and banging into pipes. Knocked the drain off and flooded under my sink 2 days before Christmas eve. I tried contacting Cameo counteryop since they scheduled them no answer finally decided to call our plumber who fixed it! K and S refused to pay the $100 for the other plumber to fix! Said they would well why would I want the same person back who screwed it up the first time? ZERO customer service!! All they did was blame Culligan I was here when they hooked up my r.o. ran lots of water thru the lines NO leak. Turned out wherevit attaches to the drain had never been tightened with a wrench and I know he did NOT use it I watched him the entire time. So heads up unless u want them multiple times coming out to fix something their plumber should have done in the first place ( seems like tightening is basic for a licensed plumber) i would suggest going somewhere else!

I am always worried when I call a plumber. When my tankless hot water heater stopped working I…read morecalled these guys. Jeff showed up on time as agreed. He evaluated my unit and determined it was bad. But, he contacted the company and helped convince them to replace it under warranty. Since I bought the house 5 years ago and wasn't the original buyer I didn't think it would work, but it did! Next was the labor cost. He was knowledgeable and quick. The cost was very fair. He explained to me how a tankless system worked and how I needed to maintain it. What a fantastic experience.

We just had a furnace check and our furnace was over 20 years old so we decided to check prices and…read moreoptions. We favor American Standard because of it's reliability in Consumers Reports. Benito was our checkup person and he was wonderful. Informed, professional and no hard sell. We bought a dual furnace and heat pump system to both heat and cool our house. We were so impressed with the installation guys. Liam, Jackson and I'm sorry but I can't remember the name of the other gentleman. They were all very considerate laying down tarps over their walkways and respecting our house. They kept us informed every step of the way. Our new system is more efficient (90% to 97%) and the thermostat allow almost total control of the system. I can't say enough about the staff from the receptionist to Travis to the installation team. Very highly recommended!!!

I attempted to contact Hendricks after discovering a leak in our ceiling. The plumber we hired…read moredetermined that the water heater exhaust vent had never been glued at the coupling, which allowed condensation to leak and damage our ceiling and drywall. When I first called Hendricks, Travis told me they "don't do water heaters" and insisted it wasn't their work. After I explained that our plumber specifically identified Hendricks as the installer, he continued to deny responsibility and rudely responded, "Well, we don't do drywall, so I'm not sure what you want me to do about it." To verify the facts, I contacted our plumber again. He confirmed that Hendricks was responsible and explained the situation: During the rough-in of our home, Hendricks informed the plumbing contractor that the boiler they were installing for the in-floor heat would also provide domestic hot water. Based on that information, the plumber did not run a separate vent for a water heater because one wasn't supposed to be needed. During the finish stage, Hendricks realized they had made a mistake and determined the boiler they had specified would not provide domestic hot water after all. They then instructed the plumber to use the existing 3-inch pipe that had been connected to the furnace combustion air intake as the water heater vent, with the furnace instead pulling combustion air from the mechanical room. This decision was made because the drywall had already been completed, and there was no practical way to install another vent. After learning this, I again attempted to contact Hendricks by phone, text, and email. I received no response. My calls have been ignored, screened, or disconnected. I would have much preferred to discuss this issue and give the company an opportunity to address it, but after repeated attempts to communicate, I was left with no response. Unfortunately, this is not the only issue we've experienced with Hendricks. We have a 9-degree temperature difference in one bathroom, previously had an 11-degree variance in another zone, have dealt with water leaks, stuck dampers, insulation stuffed into ductwork, loose vent covers, and an improperly installed dryer vent. Based on our experience, I cannot recommend Hendricks. Mistakes can happen on any project, but how a company responds afterward says a great deal about its professionalism. In our case, they chose not to communicate or take responsibility, and that has been the most disappointing part of this experience.

Jimmy called me back in a matter of minutes and got to us within 20 minutes to repair our central…read moreair unit. And this was the hottest day of the early summer with a week of 90 degree temps coming. He got our AC up and running quickly. Jimmy was friendly, professional and priced right. Will definitely call again with any AC or furnace issues. I highly recommend.

called caena because they are local business. jimmie did a excellent job at a faiir priceread more

They are fast to find problems and to get problems fixed at an affordable price! And they will bill…read moreyou for their work.

We called on a Monday to schedule a routine inspection and service on our HVAC system for our home…read morein Shelbyville and received an appointment time the same week. The service tech arrived on time, was respectful of our property, and completed a thorough and efficient inspection for a very reasonable price. Great experience and we'll be using Boniface for all our future HVAC service needs.

We've used Jacobson Heating & Cooling for furnace tuneups, AC checks, etc. throughout the past 7…read moreyears owning our home. They typically have deals before winter starts for furnace checks/tuneups. Recently we noticed that our central air conditioning unit was making a bit of a weird noise and didn't seem like it was blowing at full capacity, so we gave them a call. I was expecting a long wait for an appointment, since the temperatures were supposed to be in the 90s that week. To my surprise, they said they could send someone out that morning within a few hours! The technician showed up well within the timeframe and did a quick assessment inside to figure out it wasn't the thermostat, then went outside and told us the issue - apparently earwigs can get into the AC unit and prevent the voltage to pass through to fully power the unit (or something... basically, earwigs ruin everything). He cleaned it off and made sure everything else was in working order, and that was it. I was expecting it to cost $200+ but it was only $80, phew! We will definitely continue to enlist the help of Jacobson's in the future (we're already talking about getting the furnace checked well before winter).

just had a new furnace and a/c. first i want to say- the two men sent were top shelf- very…read moreknowledgeable of their trade--did a fantastic job-- extremely courteous and did an absolute great installation. work ethic the epitome of what every company should hope their staff presents. Great job Mike and Ryan Dennis G.

It's never a good time to need a new furnace, but a few weeks before December is especially bad. I…read morenoticed a strong smell of gas from our old furnace and called Tacoma to come and check it out. I had a technician in my drive 40 minutes later. It was nonrepairable which wasn't too unexpected given that our old furnace was nearing 20 years old. Cutter (the tech) was exceedingly polite and respectful making sure that our safety was his first priority. Once he established that the old furnace was safe to run (which it was) he lamented that the furnace would need to be replaced. He passed on the situation to Tim Tacoma (owner) who visited about an hour later. Tim was efficient and had a ballpark estimate for me in terms of a new furnace in about 15 minutes. He was appreciative of the fact that we both needed a new furnace but financially the timing was terrible. He didn't try to upsell or pressure me all. They were able to return 2 days later and install our new system and about 1.5 hours later we had a working, safe and shiny new furnace. Tacoma made a stressful time less so with their professionalism and clear communications.

If you want someone who is knowledgeable, reliable and trustworthy, call Tacoma! I have had 2…read moreseparate and very satisfactory experiences: I called them last month when I went to use my furnace for the first time of the season and it did not turn on. The man came the very next day and, while training a new guy, had my furnace up and running within 15 minutes. He was courteous, professional and efficient. A few years back, I had a wall unit air conditioner installed by them, and they were excellent! They were prompt, professional and very respectful. I had a ton of questions about whether or not this unit was the best decision for me, and they answered every one. The unit works exactly as they said it would--very knowledgeable! The price for their services is very reasonable. With a budget as tight as mine, I don't need cheap prices that usually come with cheap fixes--you get more than what you pay for with these guys!