This particular Hampton Inn stands out from most others for their friendly service, always clean…read morerooms, and fair prices. I've been here a number of times over the years and both Darlene and Kim are incredibly friendly the epitome of southern hospitality. We stay here about once a month and it's our favorite hotel along I-20.

Seems nicer than other in the area, but not worth the price…read more Loved the location and staff seemed super nice at check in. Bed was super comfy and big. Pool area was closed all weekend, even though when booking it said was open and that was a big reason we booked this hotel. There looked like mold on the shower head and on the tub. There was used plastic spoon, fork, and knife in a side table. The vent above the toilet was very dusty, not sure if cleaned. There was a chip in the side table. And the WiFi was where you have to go to a separate page to log in on your phone and you are unable to use any systems you bring in the WiFi. Tried to ask to pay for a soda and front desk said it was for higher members. Tried to use the vending machine instead and it was out of order. The shower bar for the curtain was off a little. Check out was at 12 and they called around 11 and 11:45 to remind you it was at 12. Do not disturb was on door at check out and around 11:30 we had a knock on the door from housekeeping. Felt a big pushy to leave before check out time. Breakfast was not mine or my husbands favorite. We ended up not eating much and going somewhere else to eat. They didn't refill the milk the first day when we came down and the second day the milk was a little warm. Ac in the room did not go down to the temp it said and no matter how many times I pressed it sometimes it would not go up or down in temperature setting. Edit to add photos

I figured this hotel wouldn't be great, but I didn't have many options for places to book as it was…read morelate at night during my road trip. If you can, avoid this hotel at all costs. It has clearly never been cleaned or maintained or upkept whatsoever. I found toe nails and white powder all over the floor in my room, clearly it hasn't been vacuumed in weeks. There were stains on the chairs that you can draw your own assumptions based on the photos. There were roaches crawling around EVERYWHERE outside. 0/10

I prepaid for a king suite room in February. Upon checking in on April 8 and going up to our room I…read morerealized we were assigned a double queen room, not the king suite room I had previously reserved and paid for. I notified the front desk of this matter and they stated no king suite rooms were available despite my reservation. Upon further questioning they reported the cost for the double room was about $200 less for our 5 day reservation. When I requested a credit on my credit card for that amount the front desk stated they would have to get approval from the general manager. After 2 days without communication from anyone at the hotel I questioned the front desk regarding the status of my request, and they reported it was refused by the general manager. Upon returning home I contacted Choice Hotels customer service on 4/15 and reported this matter. They said they would file my complaint and request for credit with the hotel. After no response I contacted them again on 4/18 and they reported the hotel had not responded. I contacted them again on 4/23 and the same was reported. They did offer me 20,000 points for my inconvenience but could not refund me the $200 because they reported that would have to come from the hotel. The hotel stole $200 from me, I will never stay at this hotel ever again, and neither should you!

It was fine.They had parking for my Uhaul and car that I was towing. I did not anticipate staying…read more4 nights, but I did considering the weather. That's what I get for not watching the weather channel.

This place is now the Quality Inn (same address) and is by far the most disgusting place I have…read moreever stayed. And I have traveled to remote areas (Andes Mountains, Peru's Amazonian jungle region, and stayed tiny no-name hotels/motels in many places. But NEVER have I been so disgusted. Try not to vomit at the pictures. I will be calling the health department Monday morning, the local media, and anyone else I can think of. The manager is incredibly smug and rude. When I called two days before my arrival requesting a ground floor room because I have a physical disability, he a) nearly yelled for booking through Expedia; and b) said it was my problem and to call Expedia. When I asked, "So you're not able change a room?" He said, Well, yes I can," but launched again in a tirade saying I had requested a smoking room, to which I replied that I hadn't. He finally agreed to change the room and hung up on me. The evening of my check in, where does the night front desk clerk put?Yep, on the second floor. I give her my story; and she in with the Expedia blah, blah. There's more, but it's late and I will edit/finish soon..

This place does not deserve good reviews. It's not a Best Western anymore. I got there late and it…read morewas raining, the front door was locked so I had to check in through the outside window. The room didn't smell bad but there was hair all over the sheet, it looked like it hadn't been changed. There was no toilet paper in the bathroom and there wasn't a single wastebasket in the whole room. I had to laugh because it was so bad. I slept on top of the sheet, showered in the morning and left that dump asap.

Stayed here bc every other place was booked. I woke up in the middle of the night with bed bug…read morebites. Management gave me my money back and offered me a new room. Got a new room and my husband left to the store. Came back to a random Caucasian man with his ear at my door. Never again

They were advertised on various travel websites as pet friendly, but I was told pets aren't allowed…read moreat check. First question clerk asked was do you have a pet. I do; she said we don't allow. She would allow for $15 more per night. Since I couldn't cancel without losing all my money, had to say okay. This seems like a trick to raise their advertised price. Room was damp and moldy. There's a lot of junk like old shopping carts and old parts around the hotel. May be the worst hotel ever..

I have family in the area that I decide to visit. Someone told me that this motel was nice that…read morethey had renovated on the inside. Lies! Worst experience ever. I check into the room. The front desk clerk says the place is nice. Get into room 105 and it's a disappointment. Curtains barely covered the windows, something was leaking from the ceiling, holes in the blankets. You can just tell it was a half ass cleaning job. Decided to tough it out for one night until...We spotted a bed bug and my sister had been bitten by the bed bugs. It was horrible. So I told the front clerk, he said he was unable to give me another room, keep in mind we were only there for a few hours. So I ask for my money back, he told me we had to wait til morning for the manager. Pissed we leave at 1am in the morning having to buy new clothes to wash our clothes that was in the room to ensure that we wouldn't carry bed bugs along our way. Then find somewhere to stay. Get there in the morning to inquiry about a refund. The lady said the manager wasn't there but she's like the manager but in the same breathe she was telling me as a manager why she couldn't give money back. She said Y'all People come here for a couple hours with your boyfriend and want your money back. I told her that wasn't the case. I just want to be treated like a paying customer. I ask her how would she feel. She told me to go to the hospital and let them tell me it's bed bugs. I ask was she going to pay for the hospital bill she said no. Then a man walk by there clearly had a tag on that said Peter and the business card has his name on there as the manager. She said no he's not the manager. Manager don't work on the weekend. To sum it up, I left there without my money back not even apology. Be careful who you spend your money with. Clearly she thought something negative because I was black. I told her I would post online just to let people know. She said she doesn't care because they don't need social media to keep their business.

From the owner: Book a room at the Rodeway Inn hotel in Thomson, GA. This pet friendly hotel is conveniently…read morelocated near Augusta National Golf Course and Mistletoe State Park. Guests will enjoy amenities such as free parking, free WiFi, and guest laundry. Book your stay today!

Surprised Wyndham has their name associated with this property; not even what Day's Inn standards…read moreused to be in my mind. We were held hostage basically by the hotel owner. We decided to check out because of the poor accommodations and were forced to pay for the next day, even though it was before the check-out deadline for that day. Don't ever book a Day's Inn reservation for more than a day until you have a chance to visit the property. We are still fighting with Day's Inn and Wyndham who evidently refuse to hold their property owners to basic standards. If you are staying in Thomson, GA, try somewhere else. If you are staying in Thomson, GA, there is a Hampton by Hilton across the street that looks new.