This particular Hampton Inn stands out from most others for their friendly service, always clean…read morerooms, and fair prices. I've been here a number of times over the years and both Darlene and Kim are incredibly friendly the epitome of southern hospitality. We stay here about once a month and it's our favorite hotel along I-20.

I approached the counter & said, "I'm here to check in." Kimberly said, "You must be Scott." And in…read morea minute or two I had my key in hand. That's how check-ins should be done. Kimberly was excellent! The hotel is very nice as well. Loved it. Highly recommend.

I figured this hotel wouldn't be great, but I didn't have many options for places to book as it was…read morelate at night during my road trip. If you can, avoid this hotel at all costs. It has clearly never been cleaned or maintained or upkept whatsoever. I found toe nails and white powder all over the floor in my room, clearly it hasn't been vacuumed in weeks. There were stains on the chairs that you can draw your own assumptions based on the photos. There were roaches crawling around EVERYWHERE outside. 0/10

I prepaid for a king suite room in February. Upon checking in on April 8 and going up to our room I…read morerealized we were assigned a double queen room, not the king suite room I had previously reserved and paid for. I notified the front desk of this matter and they stated no king suite rooms were available despite my reservation. Upon further questioning they reported the cost for the double room was about $200 less for our 5 day reservation. When I requested a credit on my credit card for that amount the front desk stated they would have to get approval from the general manager. After 2 days without communication from anyone at the hotel I questioned the front desk regarding the status of my request, and they reported it was refused by the general manager. Upon returning home I contacted Choice Hotels customer service on 4/15 and reported this matter. They said they would file my complaint and request for credit with the hotel. After no response I contacted them again on 4/18 and they reported the hotel had not responded. I contacted them again on 4/23 and the same was reported. They did offer me 20,000 points for my inconvenience but could not refund me the $200 because they reported that would have to come from the hotel. The hotel stole $200 from me, I will never stay at this hotel ever again, and neither should you!

It was fine.They had parking for my Uhaul and car that I was towing. I did not anticipate staying…read more4 nights, but I did considering the weather. That's what I get for not watching the weather channel.

This place is now the Quality Inn (same address) and is by far the most disgusting place I have…read moreever stayed. And I have traveled to remote areas (Andes Mountains, Peru's Amazonian jungle region, and stayed tiny no-name hotels/motels in many places. But NEVER have I been so disgusted. Try not to vomit at the pictures. I will be calling the health department Monday morning, the local media, and anyone else I can think of. The manager is incredibly smug and rude. When I called two days before my arrival requesting a ground floor room because I have a physical disability, he a) nearly yelled for booking through Expedia; and b) said it was my problem and to call Expedia. When I asked, "So you're not able change a room?" He said, Well, yes I can," but launched again in a tirade saying I had requested a smoking room, to which I replied that I hadn't. He finally agreed to change the room and hung up on me. The evening of my check in, where does the night front desk clerk put?Yep, on the second floor. I give her my story; and she in with the Expedia blah, blah. There's more, but it's late and I will edit/finish soon..

the bed had blood in it and it look through both of them and the other bed was jus nasty and dirty…read moreand we had our kids and they jus kick us out like it was nothing they are very much rude they will never GET OUR DAMN MONEY anymore they rude and rush us out the place today and it was hot asf like don't go there at all wasting yall money pep was loud and stuff no never again

It is in a category all its own. Near business & local catering. Friendly.read more

This place does not deserve good reviews. It's not a Best Western anymore. I got there late and it…read morewas raining, the front door was locked so I had to check in through the outside window. The room didn't smell bad but there was hair all over the sheet, it looked like it hadn't been changed. There was no toilet paper in the bathroom and there wasn't a single wastebasket in the whole room. I had to laugh because it was so bad. I slept on top of the sheet, showered in the morning and left that dump asap.

Stayed here bc every other place was booked. I woke up in the middle of the night with bed bug…read morebites. Management gave me my money back and offered me a new room. Got a new room and my husband left to the store. Came back to a random Caucasian man with his ear at my door. Never again

They were advertised on various travel websites as pet friendly, but I was told pets aren't allowed…read moreat check. First question clerk asked was do you have a pet. I do; she said we don't allow. She would allow for $15 more per night. Since I couldn't cancel without losing all my money, had to say okay. This seems like a trick to raise their advertised price. Room was damp and moldy. There's a lot of junk like old shopping carts and old parts around the hotel. May be the worst hotel ever..

Surprised Wyndham has their name associated with this property; not even what Day's Inn standards…read moreused to be in my mind. We were held hostage basically by the hotel owner. We decided to check out because of the poor accommodations and were forced to pay for the next day, even though it was before the check-out deadline for that day. Don't ever book a Day's Inn reservation for more than a day until you have a chance to visit the property. We are still fighting with Day's Inn and Wyndham who evidently refuse to hold their property owners to basic standards. If you are staying in Thomson, GA, try somewhere else. If you are staying in Thomson, GA, there is a Hampton by Hilton across the street that looks new.