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    Knox Roofing

    5.0 (1 review)
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    Services - Knox Roofing

    Roof inspection

    New roof installation

    Roof repair

    2 More Services

    Roof replacement

    Skylight repair

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    2 years ago

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    The Brothers that just do Gutters

    The Brothers that just do Gutters

    (3 reviews)

    This review is long overdue, but now that we are in the rainy season, I'm extremely happy to have…read morenew gutters. This was a great company, and I would highly recommend them. The crew and everyone did a great job, but I will say that Freddy Hernandez absolutely crushed it! He took care of me throughout the whole process, start to finish, and truly went out of his way to ensure I was happy with the end product. Freddy originally came out to give a free estimate as I was looking to replace my entire gutter system. My intent was to hear him out, then compare pricing to other companies. Freddy spent a good 45 minutes surveying the house/gutters: used a drone to take ariel photos, up and down on the ladder taking measurements, etc. Afterward, he showed me all the pictures/findings, going into great detail to explain everything. I truly felt that Freddy was being honest with his recommendations. I anticipated a typical "sales pitch" and was waiting for him to try and convince me to purchase a bunch of "extras," but he didn't. I was really surprised that there was no pressure or gimmicks. Because he did such a great job and was super nice, I decided to forgo even looking at other companies and finalized my order with Freddy. The team was super communicative with the process and scheduling. No one showed up unannounced and the installation crew worked really hard and did a fantastic job! There was one small mishap - when removing my old gutters, a small portion of shingles were damaged. But, no hard feelings, I get that accidents happen. I told Freddy about it, and he immediately got it corrected (they sent a roofer to make repairs). The gutters look great and are holding up well, even in the heavy rain. There are no leaks and everything is working amazingly. Overall, great experience and I would definitely use this company again. If you're able to request Freddy specifically, I would recommend it. If he treats all customers this way, then I know he'll take care of you, and they'll do an amazing job

    1st review I have ever left…read more I had install done and the team including the lead install manager did not complete as requested and left debris on the ground for me to pick up. they did come back out and correct issues. Now I have tried to set up estimate for other building. they have moved my appt one day back, and now I was just called they moved my appt back 8 days. called and there is nothing they can do??? they cannot handle the business.

    The Brothers that just do Gutters

    The Brothers that just do Gutters

    (6 reviews)

    We are having an issue with this group. Our Richardson home has a very steep roof, and we had water…read morerunning out over the gutter onto the front walkway a few feet beyond our covered front porch with any heavy rain. They suggested a diverter strip. We agreed, and paid for the installation. When, sometime later, we finally got a good, hard rain, the water came up over the gutter again, but not where it used to. Now it comes over the gutter onto the covered porch, right in front of the front door! We believe the diverter was not positioned quite right. It does not have an end on it, and it does not go all the way to the end of the short gutter line it is attached to. We called the company the day after the heavy rain with our issue. They came out promptly, but all they would offer is a major redo of our front gutter system. We are not in a position to do that right now. We told the owner of this group that we just want the diverter extended to the end of that short gutter run, and an end cap of some sort put on it at the end where it is directly over the front porch. We said we think this is a logical next step to try, and that we fully expect this to come at an additional charge to us. We were simply told they "cannot do that". (Of course they can.) We explained that the current situation is much worse than what we started with, and if they cannot/will not do what we think is likely to help, that the diverter needs to be removed. Having a very large amount of water coming down on our front porch right in front of our front door is not OK! The owner wrote in one email that he was being "yelled" at when he was here. Reading this was a total shock to both of us, and is absolutely not true. The gentleman was standing 20+ feet from us, and we live just one house in from a VERY noisy 6-lane road. If we were raising our voices at all, it was in the hope that he could hear us! We are both seniors with some hearing loss, so (as we further explained to him) possibly we do speak somewhat loudly, but "yelling"? Absolutely not. We have told the business owner we have no ill feeling toward his company and just would like to get this taken care of one way or the other (prefer to extend and cap the end of the diverter; or as a last resort, remove it). Now, they are not responding to our emails. We had one previous dealing with the group that turned out to be quite satisfactory. We guess they just don't want to be bothered with small jobs, but they should follow-up and make things right with a job they have already done and been paid for. Mr. and Mrs. J.G./Richardson

    I cannot say enough great things about this business. They came out quickly, pricing was amazing,…read moreDerrick and Dominic were THE NICEST. I would most definitely recommend them!!! Thank you guys! God Bless!!

    AM Gutter Services - New Construction Gutter Installation East Dallas

    AM Gutter Services

    (57 reviews)

    Upper Greenville

    Overall, I cannot say that I would recommend this company to a friend. Although initial…read morecommunication was great, the company had to make several visits to my home in order to complete the job to my satisfaction. I spoke with Ben at AM Gutters and scheduled an estimate for December 10th. He texted the morning of the 10th to ask if we could reschedule for Wednesday the 11th, I told him no problem and ended up getting an estimate on the 11th for which I signed a contract. I was told that his crew would come out to install the gutters on December 18th. On December 18th, the crew still had not shown up by 3 pm that afternoon. I texted Ben and he let me know that they were on their way. When they showed up, the vehicle had the name and phone number of another gutter company which concerned me. I called Ben and he reassured me that these individuals were not subcontractors, that they were part of his crew. Because of their late arrival, the gutters were not finished that evening and I was told that they would return the next day to finish the job. The crew did return on December 19th to finish the job and Ben sent me a text stating that he had inspected everything and that it looked great. Since I had arrived home late that evening I did not look at the gutters until the next morning, December 20th. When I went to inspect everything, I noticed that the downspouts of the gutters were all at different heights, and that some of the gutters were draining directly next to the foundation. My understanding is that gutters are supposed to divert the rain water away from the foundation to avoid shifting of the foundation, so gutters that dump rain right next to my foundation were unacceptable. Also the fact that the downspouts were all various lengths looked unprofessional. I had also paid for screens to be installed on the gutters so that leaves would not accumulate in the gutters. When inspecting the screens, I noticed that there were a couple of gaps between screens that were installed, totally defeating the purpose of the screen. I contacted Ben on December 20th via text message and sent him photos of the things that I would like corrected. On December 30th, a different individual, in a completely different vehicle with yet another gutter company name and phone number on the side, came to inspect the gutters and see what corrections needed to be made. This same individual then returned on December 31st and finished the job satisfactorily. I feel that this company does use subcontractors to complete their gutter jobs, or at least several different crews, and the quality of workmanship depends on which crew you get. I have included photos of the different vehicles that showed up to my house, and the downspouts of various lengths. In the end I am happy with my gutters, but the whole process was frustrating.

    The team at AM Gutters was very responsive and able to deliver great looking gutters for my house…read more It was easy to get a quote, where we discussed several options on guttering solutions, and their prices were very competitive. What set them apart was their customer service, responsiveness, lead time, and overall knowledge on my style of house and gutters that would work the best and look great. We are very pleased with our choice!

    Knox Roofing - roofing - Updated May 2026

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