We were in the final stages before closing on a house and mold was found on a final inspection. We…read morecontacted 3 companies and selected Reactic Restoration to do the remediation. Thor price was competitive and they could get to it quickly. During the process, our service representative, Alon, was very helpful and responsive. He was always available when I had questions and he updated me as work progressed. They finished on time and did a great job. I would highly suggest Reactic Restoration if you have a need for a mold remediation company.

After shopping around the restoration market I decided to go with Reactic Restoration to perform…read moremold remediation work on an old house I purchased. They diligently started the work the day after the agreement which was awesome because I was eager to get the work done. After installing containments and covering the furniture that was in the house, they performed the cleaning and remediation work quickly and efficiently. I highly recommend this company for all your restoration needs. The communication and service was excellent.

My vehicle has a function where all windows can be opened if a button on the fob is held down for a…read morecertain time. Unfortunately, this function was accidentally triggered during a bad thunderstorm and the whole car interior was soaked. Worried about water damage and the potential for mold growth, I started looking for companies that could fix the issue. 911 Restoration responded promptly and I immediately had them go to work for us. And man were these guys awesome. Everyone I interacted with was super kind and professional. From the phone call with the manager to the operators who came to deal with my vehicle, I felt cared for and that everything was going to be taken care of. With these guys, I didn't have to bring my vehicle in. They came to where I was and set up their equipment. My vehicle was soaked so it took about 2 days to completely dry it out. Shout to the operators -- Isaiah, James, and Willard. They were super friendly, had excellent communication, and came by every day of the service see how the drying process was going. You guys were awesome! My car was completely restored! Not one chance that there could've been any moisture left in my vehicle once they were done. I'm very satisfied with the work 911 Restoration has done. I highly recommend them.

God sent them to rescue me! They're the BEST GUYS that could've been sent to me during my house…read more catastrophe. My whole house flooded! They help assist me moving everything. Isiah and David were always available even for my after hour questions.

Water Mold Fire Restoration saved our house from likely thousands of dollars of damage because they…read moreacted quickly and were able to come assist with the damage the day after winter storm Uri in February 2021. I had contacted multiple water remediation companies the morning after our pipes burst and the kitchen flooded and WMF Restoration was the only company who was not only available, but could help immediately, which was crucial to mitigating water damage (mold can begin setting in within days of a flood, so timing was everything). I was getting calls from other water remediation companies weeks after the storm letting me know that I was still on their waiting list for service because we were only one of thousands of households who needed help in Texas following the winter storm of the century. I don't even want to think about how much we would have lost had WMF Restoration had not been available when they were. Michael Herrera was our primary contact and he was the picture of professionalism. In addition to his kindness, compassion, and patience when dealing with my frazzled nerves and endless questions, he was always prompt, very knowledgeable, and thorough in his work. He and his crew worked around the clock in those days and weeks following the storm and were attending to much bigger disasters than ours in terms of damage, yet they never made us feel as though our problems were any less important. I sincerely hope I never need their services again, but if I do have a situation that needs their help and expertise, I will always call WMF Restoration first.

Let's be honest - if you're calling these guys you're dealing with some sort of nightmare. I called…read morethem after we had a toilet overflow off of our kitchen and the initial company I called was so unresponsive and slow on the remediation work a ton of mold built up in the meantime. I called this group and they were able to get an estimate done within 24 hours and get started super quickly even though it was around the holidays. They gave daily updates and got everything done ahead of schedule. They were always responsive and stand behind their work in the event your mold test afterwards doesn't pass. Highly recommend in the event you need specialists.

My experience with MITpro was awesome from the start they were very knowledgeable, professional and…read moreefficient , would definitely recommend them to anyone in the DFW area with Flood, or mold issues

From the owner: With over a decade in restoration, we've seen everything from large commercial losses to your every…read moreday residential. But what separates us from your typical mitigation company is our ethics, compassion, and promise to take our clients down the most cost effective route. Even when it doesn't benefit us.

During the past few days of this Texas arctic blast, we had a frozen drain pipe that began shooting…read morewater out of our washer, spilling onto the porcelain tile floor and around the corner into the living room - causing minor damage to the engineered wood floors. We were referred to CWF by A#1 Air. Project Manager Oscar showed up to assess the damage later that same day (Wednesday, Jan 17th)and walked us through the process. During his time here, we contacted our insurance company to file a claim which was initiated within 20 minutes with a representative over the phone. Since Oscar was present, it facilitated communication. Oscar gave us a two-hour window between 8am and 10am and said that we should expect to receive a call from dispatch informing us that they are on their way. He also took a series of pictures before he left so that he could inform the crew of the events that transpired. On Saturday, January 20th, the mitigation crew removed a portion of the engineered flooring that was affected and promptly placed industrial fans on and around it. They informed us that they would be back to pick up the equipment (in 4 days) after the area has completely dried and answered any questions we had. Kris, Sheldon, Gabriel, and Oscar were professional and knowledgeable - explaining everything about the process and I appreciate the time and patience they took on a Saturday morning to help us. We are going to go with CWF for restoration as well.

CWF restoration was a nightmare. There were different crews in every room and different crews every…read moreday. They didn't talk to each other, thus the work was inconsistent The project manager Colton Hayge was a liar and a con man. The work was shoddy and undone. Colton refused to finish the work and then threatened to place a lien on my house if I didn't pay in full. I had to hire a different contractor to complete the job. The only good thing was the boss of the boss of Colton in Chicago finally agreed to my terms and the contract was complete. Beware this company is the worst

This is my personal feeling and opinition. They may have…read moregood skill plumber, but my feeling is not friendy attitude for customer. Feeling would be they unilaterally impose their own ideas and methods and aggressive It seems they lack services and approaches that are tailored to the customer's needs. I paid everything before thier work done, but they have not done. When we found the hot water line leak underneath the house, they took care of it immediately. After it needed to be installed drain to out our house, they are good job, but they asked us to pay for this before work is done. I was OK with the payment before they finished, but they did not say when the excavator people come, he said maybe this afternoon or tomorrow morning. Excavators came in next morning and worked to install the drain, but they did not finish the job, and we got complaints from neighborhood. Here is the picture they done. After they work done, they notice they should work more correctly, and they contacted us. On Friday, 12/19/25. 11:39 am. we had a phone call and conversation with plumber that he worked our hot water leak, and at that time he said excavator people come Saturday, but he did not mention what time, and he said he will find out what time they come in Saturday. But I have not received the update about what time excavator people come in Saturday. On Saturday, 12/20/25. 8:47 am. He called me and excavator people will be there, but we were not home because he did not update what time excavate people came on Saturday. Plumber said we will come Tuesday, Not Monday. We have nothing to do to fix or figure it out for our possible leak more than 1,696 gallons...that we received the Irregular water usage from City... Pat S. Thank you for your response. I attached the invoice and you could see the detail of our work.

started as an electric water heater (6 yrs old) making a noise. when they left I called them back…read morere: a leak in the wall. ended up a pipe under the master bathroom with water shooting up into the closet, bathroom, around vanity and into dining room. we went 2 days with the water shut off to the house. they came to repair. trenched out hole under the bathroom and fixed the pipe with the small hole in it. quoted price and set me up with financing with no interest. I had to digitally sign several times for the water clean up. the invoice I was given the plumber said he was leaving out the water restoration costs but my insurance would know and it was included in the financing. I started getting calls from restoration companies in NY, CA, San Antonio TX and Ohio. I didn't sign a thing with any of them and the company in Ohio is telling me I signed with them using a digital signature and it's the cost of my deductible. they have taken my digital signature with a local company and sold it or something to these frauds for payment. I had zero work done by any of them nor did I sign anything with them. I have the total costs financed and made my 1st payment. PLEASE DO NOT USE THEM. THEY ARE NOT TOTALLY FORTHCOMING AND SOMETHING WEIRD IS GOING ON. I will NEVER use them again and I will 100% not recommend them to anyone. I had used them a few months prior to clean out the pipes from the house to the city. I also was conned into a filter on my hot water tank. which was also said that he was leaving it off the bill but was included. because I asked him about the warranty. they took more dirt from the tunnel they made under the house than what they put back. they said they fill the hole with water then put enough dirt in to complete the fill. and that the dirt will expand over time. no it's going to settle and the dirt is gone to fill it up with. all the plumber, liaison , and the water restoration guy abandoned us when these 3rd parties got involved. the third parties have been nothing but nasty. I don't owe some lady living in Ohio anything. I asked them to cease and desist. but it's still going on.

As I indicated in my first review, the company consists of two parts, the mitigation part and the…read morerestoration part. The communication between the two needs improvement because the handoff from one to the other is not seamless for the consumer. Once I was in contact with the Restoration manager, Kelly, the process and communication were excellent. Kelly was conscientious and caring. He went above and beyond in every way. He really cares about the customer and the service that the company provides. The workmanship and value was high quality. There was a real effort to do the job right, not just to do the job and collect the money. My overall 4 stars is because of the clunkiness of the handoff from mitigation to restoration. But other than that, I have no complaints and I think highly of Kelly and the owner Brian. I would do business with them again.

Everyone I dealt with at Servpro was friendly, helpful and competent. I would not hesitate to call…read moreServpro again.

I've worked with Dwell for the last couple of years and I don't foresee that changing at all in the…read morenear future. Reasons why I really like Dwell: 1) Every time I've called I always get an answer. 2) They show up on time and are communicative. 3) They objectively and pragmatically try to solve the problem whether that means they get a sale or not. It seems simple, but a lot of places don't seem to get these things right. I can genuinely trust these guys and their prices are very fair.

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.