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Phoenix, AZ

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Knead Luv Bakery and Cafe

3.7 (202 reviews)
Closed • 8:00 am - 4:00 pm

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KNEAD LUV BAKERY AND CAFE ATMOSPHERE

What's the vibe?
Happy hour specials
Outdoor seating
Dogs allowed

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Recommended Reviews - Knead Luv Bakery and Cafe

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Breakfast sandwich
Emily C.

Everyone was very kind and the food was delicious. It was nice to not have to ask if anything was gluten free. Service was good and it was comfy to sit in there.

This is text messages between Knead Luv Bakery and separate text message with Ryan (owners son), my mom, and I.

Wow... where should I start with KneadLuv Bakery. I had a similar experience to a review another bride wrote not to long ago, except they had stolen my $450.00 from me. Back in April of this year we sat down with the owner and did a cake tasting for my fiance and I's wedding. It was great and we decided to choose KneadLuv bakery because of the relationship we had with them. I had paid the down deposit on April 14th of 2025 for $450.00. Up until then I had not received another response or text from the bakery. 30 days out from the wedding I decided to send my cake design and a follow up to ask cake drop off time for wedding day. I recieved no response, I then waited 5 business days to send another follow up text. Again, no response. I called two times and on the second time the owner had picked up. She stated "I was meaning to call you, yes we can do the design I will send the payment link shortly". I don't know if I wouldn't had continuously called and texted if I would ever get my wedding cake. After that phone call I had not received anything from the owner. My trust at this point in time was completely lost. I ended up after work on the 24th driving to the location and was planning to ask "what is going on, is everything all set?". Funny enough I didn't get the chance to because when I had arrived at KneadLuv Bakery it was completely empty. This is when the panic started to kick in as a bride/customer. I ended up texting again "Hello, went to your store today to make final payment and discuss cake design. It looks completely empty, what's going on?". The owner had simply replied "we are relocating". As a business this is something you should actively be letting your customers know of.. changes, adjustments, etc. NOPE... they failed me. They tried to reassure me and even stated what they thought was my order, which wasn't. They completely got my order wrong. I had let them know that what they sent was not my wedding day order. Mind you, we are 16 days away from what is suppose to be the best day of mine and my husband's life. They had responded "the owner will contact you" at that point I knew the relationship and trust I had was completely broken with this bakery. I THOUGHT I WAS TALKING TO THE OWNER THE ENTIRE TIME. I simply asked for a refund of my $450.00 and recieved no response. It wasn't until the next day Ryan (owners son) had tried to call me during work, and I said to myself absolutely not. I let my mom know you need to give him a call. Right away my mom called Ryan, he had admitted that they dropped the ball on this and that they wanted to issue us a discount of $300.00. I simply told my mom, "no, I cannot trust them with my wedding cake at this point I gave them chance after chance". My mom had told Ryan that we weren't going to move forward with the cake or leave a bad review and all her daughter wanted was her refund. Ryan agreed, and let us know he would send a refund form... NOPE. After following up and reaching out to Ryan numerous times he again just like with the cake IGNORED US. At this point I was OUT OF $450.00. They did not do the simple thing and did not give us a refund. Everything would have been fine after they dropped the ball. Ryan even admitted in text that they dropped the ball and all the business needed to do was refund me the $450.00. Funny enough, Ryan accidentally sent a text to my mom and I in a group chat that was sent to his mom that he later removed stating "mom I don't think we can get them back, we were in the wrong". I don't know about anyone else but I would NEVER buy from a business that took $450.00 from a bride. I was trying to be reasonable, and accommodating but another week went by and Knead Luv Bakery had failed us again and this time they pocketed $450.00 without ever providing a cake. I will be shocked if the owner responds like she does other comments because she simply couldn't respond, get my order right, let us know they are working out of a ghost kitchen, answer calls, send me a payment link, and issue me a refund. As a bride, this is the last thing anyone would want to worry about. Operating a business is about efficiency, trust to build relationships with customers, efficiency, and END RESULT. We finally filed a fraud claim against KneadLuv bakery, it's just a shame it had to come to this. On the bright side we were able to find a more affordable, responsive, efficient bakery to do our wedding cake. See for yourself as every screenshot is attached to this review.

BLT- delish!
Dee B.

Super delicious GF options and the best and most friendly service! From the cakes to the breads- everything is great. Loved their Christmas menu!

BLT
yvonne o.

First, I would love a Gluten Free cafe like this closer to where I live, but happy that this establishment is closer than my usual go to place. I had the BLT and it was the first time I've had one grilled since the grill is fully dedicated to all things GF. The staff is very friendly and helpful. I had an oat milk Latte which was also very tasty. The environment is comfy and also outdoor seating. However we sat outside because of the constant line of traffic in this very busy strip mall.

Gender Reveal Cake

My husband and I had Knead Luv make our gender reveal cake and it couldn't have been any more perfect!! They did such a perfect job!! So much detail on the cake and it tastes delicious! They even made the bees wings into hearts!

Emily S.

Selected Knead Luv bakery because it was open early enough that I could stop by on my way into work to pick up celebratory cake for work anniversaries! Tried the carrot cake and it was pretty good - large slice, dense but not dry, a little on the sweet side with too many raisins for my preference but overall good! Love the variety they had in the bakery and would like to go back and try some of their other offerings. They were trialing French toast made with their in-house Challa and offered us an extremely generous 'sample' (a whole plate!) with caramel and sautéed apples. So warm and generous! Can't wait to come back to try a specialty drink and chocolate croissant!

As someone who is very well traveled and constantly trying gluten-free bakeries and cafés everywhere I go, I can confidently say this was by far one of the BEST gluten-free places I've ever been to. Every single thing we tried was incredible, cinnamon rolls, scones, Dubai pistachio cheesecake, fruit tarts, and honestly so much more. Nothing disappointed. The best part? EVERYTHING in the bakery is completely gluten free, which means as a celiac girl, I didn't have to stress or question a single thing. Being able to walk into a bakery and safely order anything is such a rare and amazing feeling. You can truly taste the quality, care, and love put into every item. Already planning my next visit

Tuna  melt  tasted good, but must say was on the small side. Husband was still hungry. $22.
Krissy H.

We stopped in for lunch and thought the food tasted good overall. The ordering system was a little confusing--the wait felt long considering it wasn't very busy. We ordered two tuna melts and it took about 27 minutes for them to come out. For $22 each, the portions were smaller than expected (a small sandwich with a few potatoes and grapes), and my husband left still hungry. That said, the atmosphere is beautiful and the space is really nice. With a little more value and faster service, this place could be great.

BLT croissant with potatoes and strawberries.

If you're gluten-free, this place is a must! I had the BLT on a croissant with breakfast potatoes and fresh strawberries, and it was absolutely delicious. I also tried the cinnamon roll focaccia... but it disappeared so fast I never got a picture! Everything tasted fresh and homemade, and you would never guess it's a dedicated gluten-free bakery and café. I'll definitely be back. Honestly, I'd be shocked if anyone left disappointed!

Cassata cake

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1 year ago

Super quick, friendly service and yummy gluten free desserts! Loved all the unique pastry options. Will need to come back and more

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10 months ago

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Knead Luv Bakery and Cafe Reviews in Other Languages

Ask the Community - Knead Luv Bakery and Cafe

Can you make a vegan birthday cake?

Yes..

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Knead Luv Bakery and Cafe - gluten_free - Updated October 2026

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