Provided thorough information on how to manage a loosened front bumper while waiting to get it…read morerepaired. Excellent service!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Tuan and BD Towing: Angels in Disguise…read more I can't say enough about the incredible service I received from BD Towing, and especially their driver, Tuan. I found myself in a terrifying situation, stranded in the Caldecott Tunnel during rush hour with a dead car and a wife who was about to become a widow (just kidding, honey!). Car is fine but I ran out of gas *i am an idiot. After calling multiple towing places and 911 but no one showed up, the situation was getting dire. As if by magic, Tuan appeared like a knight in shining armor. Not only did he rescue us from a dire situation, but he went above and beyond by driving us to a gas station and charging us half the price of other quotes. Tuan is a true hero and a shining example of humanity at its best. BD Towing should be incredibly proud to have such a compassionate and skilled employee. Thank you, Tuan and BD Towing, for saving the day! BTW, Tuan just happened to drive by, CalTran and none of the other tow guys showed up LOL. Faith in humanity restored! (See attached photo of our rescue.)

Same old song and dance. They pick and choose when they wanna show up and who and what vehicle they…read morewant to tow when they wanna tow it. But the worst part when your vehicle gets towed and you get it back and you find that it's been damaged by this company. The passenger side of my truck from the headlight to 3/4 of the bed all the way back is scratched to high hell because of these poor tow truck, drivers and the terrible company that they work for. You should be able to leave zero stars, especially when they do their job wrong and damage vehicles.

We had called AAA and they showed up and gave us the run around (basically a list of excuses on why…read morethey could not tow our large SUV and wasted 3 hours). I called Ace and they were great on communication, time expectations, as well as service. The owner showed up and had our car on his truck in 15 mins. Clearly they know what they are doing and I would highly recommend.

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes…read morecars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!

Criminals! The lady at the front desk is very unprofessional, rude and shady AF. They have the…read morewrong General Mangers name (Gary Fernandes) on the business cards at the front desk. I asked if we could speak with the GM and she said he's not available. I took one of the cards and asked when Gary would be available to speak. She said the new GM, Sam isn't available and he won't be back until tomorrow (so another day of $115 added to the bill). I asked if she could write Sam's number on the card so I can call him and she wrote the office number where she was at! She was trying to be sly. I called the number and she answered. I wish you the best of luck if you ever have to deal with that thing or this place. She's definitely a pit bull.

These people disgustingly profit off of the hardships of others…read more A woman breaks down on the side of the highway, the police tow it to one of these places, and they find every reason to keep it there as long as they possibly can to accrue lot fees.

Provided the best quote for a new battery and oil change. Arrived on time, finished on time and…read morewas professional. Great experience without ever leaving my house. I highly recommend.

Car trouble on New Year's Eve is not a nice way to start the year. However, finding Marquez…read moreDEFINITELY helped take the stress and financial sting away! My 2012 Kia So was left 45 miles away after ubering home. I didn't even need to be with my car for them to diagnose and fix on the spot. They first came to me to get the car keys, drove 40 miles to my car, ran a diagnostic and was in great communication via text and phone calls regarding the situation. I also appreciated the fact that they were willing to try cleaning things first before jumping to the money grab. They also did a great job explaining what was going on, options and potential costs without being. Service really is guaranteed, they were willing to come out, no charge and run a diagnostic a couple days later to ease my mind about a light that came on. HIGHLY RECOMMEND

I needed my travel trailer moved, and they responded right away. They showed up promptly (even a…read morelittle early!), got everything hitched quickly, and handled the trailer with great care. They even managed to park it perfectly in a tight space. I had been struggling to find a reliable towing company, and I'm so glad I found them. They were professional, courteous, kind, on time, and went above and beyond. I'd absolutely call them again if I ever need towing help in the future!

If you are unable to get AAA these are your best option to help you out…read more They are able to help out when needed and in a timely manner.

I hope i don't end up stranded again, but if I do, I'll be calling ZR Towing. Z is a consummate…read moreprofessional. He arrived to the scene quickly, was extremely personable, and got me and my vehicle home quickly and safely. And his rates are VERY competitive! It's like, what's the catch?? That's it: there isn't one. Z is just that good. Look no further. Call ZR if you need roadside assistance!

When AAA leaves you stranded for 6 hours in the rain post accident-- this guy saved my life!!!!…read more(Literally & Metaphorically) AAA never sent a dispatcher and they kept claiming they did. I waited inside the car for 6 hours constantly updating my phone. I called them constantly and they kept redirecting me or telling me lies or getting disconnected. I called about 10 tow places in Oakland and none of them were available. I called ZR towing and he picked up right away. It was 5am when I called and he was able to meet me in 10-15 minutes! Fastest response ever! He was super helpful and got my car to a body shop in the middle of the morning that is also Subaru Certified!! Call this guy for all your towing needs-- Zuber is hard-working, kind, responsive, & reliable!