They are very professional. If you are looking into mold remediation I would suggest if you get an…read moreestimate from them, maybe consider having a 2nd opinion. There is a chance the situation isn't as bad as it may appear.

We found a leak behind our refrigerator on New Year's Eve. There was mold all over the wall. We…read morestarted calling. We got 2 people to respond out of 4 contacts. Doug Cooper from 911 came onFriday. He gave us a quote that day. We went with him. He was at our house Monday moving cabinets, taking out drywall, securing and treating the area. He came when he said he would. He communicated well. One week later we have rebuilt cabinets, a mold free kitchen, a working oven, microwave, and refrigerator. We had a mess. Doug fixed it in a quality way for a reasonable price. I recommend you contact him if you have water and mold damage.

I set up an interview with Sean for Thursday 8/11/23 at 4:00pm. On the phone when I was asking,…read morewhat time would work best for the interview and Sean was in between 4:00 and 4:30. He told me if I drove for 30 minutes to Bernalillo. He would be at the shop at 4. I was a little hesitant because over the phone it sounded like he was unsure but I trusted his word and drove an hour to and from the shop for him not to show up. I waited inside the ServiceMaster shop for about 20 minutes and another 10 in my car. Sean never called never texted and still hasn't said anything about him blowing me off. I am talking to higher ups as I work for a sister company. What a waste!!

Unable to own a problem and bring to resolution Management unwilling to take responsibility -…read moreinstead just full of lies. Situation has been lingering for over one month now. Every week somebody from ServiceMaster will call and ask if the case is "resolved". By the time I call them back (next day or two), they have no clue what I am talking about, don't have "the file", say will call me back, never do. I would NEVER recommend these gusy to my worst enemy. (Well, maybe to my worst enemy).

We called Rhino Roofing to fix a small leak in our detached garage. Instead, they convinced us that…read moreour home had hail damage, even though we'd had no prior issues. They contacted our insurance company directly (which led to an increase in our premium), and it was determined that only the parapets needed replacement. Rhino charged over $11,000 for that limited work, we paid a $1,000 deductible. Shortly after, we experienced five major leaks inside our home. We had to cut holes in the ceilings of three rooms to release trapped water. Rhino came out once to patch the ceiling in one room, then ignored our repeated emails and phone calls regarding the other two. Fast forward to this year: the parapets they installed are now cracked along the entire perimeter. Multiple reputable roofers inspected the work and all said the same thing -- "whoever did this used the wrong materials and did it incorrectly." When I called Rhino, the conversation was uncomfortable. They offered to redo both roofs with foam at no cost, but after researching foam roofing, I learned it can cause serious problems if not correctly applied. I asked to split the cost of TPO instead. They agreed, but then sent a proposal that was higher than other companies' full quotes and only offered a three-year warranty. All other companies offered at least 10. Charlie said it was because we were not paying "full price". We reached out to Charlie, the general manager, to discuss this -- he never returned our calls or emails. After realizing Rhino's work was both negligent and overpriced, and that they would not stand behind their work, we chose to hire another roofer. My advice: Be very careful before hiring this company. Do your research, get multiple quotes, and listen for common feedback from other professionals. In our experience, Rhino Roofing overcharged, performed poor-quality work, and failed to take accountability, even under "new management," which appears to include the same people we originally dealt with.

The company Combes the neighborhood looking at roofs and then approaches the resident to get them…read moreto commit to a new roof, do I did that and got approval from my insurance company. The adjuster came by and submitted the estimate but it was for repairs only so the company didn't care much for that answer so they ghosted me. Unless they get a job for an entire roof, don't ho your breath

Don't use this company they say the cover 87026 but when called they say that that zip is out of…read morearea. If you're going to service the entire state then do it!

Matthew the technician was very pleasant and super easy to work with, carpets were done about 3…read morehours ago, looks great but still a little soggy for my taste. That is the only reason for the 4 star. Other than that, work was done very quickly and professionally. I hope that when it does dry the carpet will brighten up.

David did amazing work! Highly recommend! you can't even tell where our dog damaged our leather…read morecouch. He came to our house and did the wok on the spot. Very professional!

Not sure why Yelp has a 100% response rate. Contacted this location after the Boulder location…read morenever returned a call or email. No response from this location either. Sent email via Yelp given the "100% response rate" - 3 days later....no response. Left follow up VM - no response. Based on the lack of response from either location in the North, I would not recommend this brand at all. David may have a few good reviews, but completely ignoring multiple attempts to contact him is just unprofessional.

Malik was very informative and helpful throughout the whole process was very thankful for how easy…read morehe made our interaction

Absolutely unacceptable and unprofessional behavior and customer service from the General Manager…read moreDylan. A very threatening phone call was left on my voicemail. I had mitigation work done from Paul Davis. Payment was sent DIRECTLY to the local Paul Davis shop of which I have a record of by State Farm. After calling back to figure out what was going on I was met with REPEATED threats and threats to my property from the general Manager. He stated I had 10 days before a lien would be put on my house. I informed him I was recording the conversation which I actually was and he called me a liar and said he did not care. He immediately changed and said the lien would be put on my house today/immediately as retribution for filing a complaint against him. This is unacceptable behavior and customer service . Sadly the work completed by the actual staff was good and timely however on this interaction alone I would never recommend Paul Davis to anyone. There are plenty of mitigation companies to use. Take this with a grain of salt. Don't use them if you don't want to be treated like shit.