Based on many neighbors' praise for the superb work this company provides, when I finally decided…read moreit was time to get my ducts cleaned in my condo, I knew who to call. I got an appointment quickly that worked with my schedule, Estevan and James arrived on time, and I could not be more satisfied with their service. They were respectful of my antique trinkets strewn around underneath my ducts, made no mess whatsoever, and charged me a VERY reasonable fee. Indeed, ethical service with a professional work ethic is alive and well at Blu Carpet! If you need what they provide, please save the angst and call James at Blu first. I cannot commend and recommend them more highly! Thanks so much for doing a great job!!

I used Blu to clean and remove shed from two very large wool rugs. I think their prices are great…read moreand the service was excellent. I've used other services in ABQ but I've decided to stick with these guys. They are coming to give me a quote on a upholstery cleaning and I will post pictures of before and afters. They also have a different process for rug cleaning that I liked. Ask about it.

Great job on carpet cleaning! We were out of state and they handled everything quickly and…read moreprofessionally. We had no worries. They showed up on time and did a great job for a reasonable price. I would definitely use them again.

I have always used Stanley Steemer, for years, but due to thier contant price hikes I decided to…read moregive this company a try. WOW!!!! I am so glad I did, not only did they do a much better job for a much more affordable price but their customer service is outstanding. My carpets look brand new!!! Called before arrival, showed up on time, took the time to make sure the job was done right and took care with my walls and cleaning up after themselves. I will never go to anyone else again. They earned my business for life!!! You all have to give this company a try, you will not be disappointed.

Did a thorough job of cleaning. Was very helpful and took no time at all!…read moreThis is the third time he's come to my house.

I was a returning customer, but I won't be recommending or using again…read more Was quoted 9am-11am for service time. I received a text at 11:30am that they would be delayed. Waited until 2pm and finally called and cancelled my service. 3 hours late is ridiculous! waste of my time.

We had Caring Carpet Care clean the wall to wall carpet in our mom's house to prepare it for sale…read more Greg did a wonderful job freshening up the 20 year old berber carpet. He was able to accommodate our compressed timeline and his price was very competitive. We have since listed the house and it looks fresh and clean in the online photos. Thanks, Caring Carpet Care, for a job well done!

Ok, I'm editing my original review for these guys from 1 star to 5. I normally don't do that so I…read morepromise I will explain why so this will be a bit of a long review. We were sort of at a loss for what to do since not many places seem to do this type of work so we gave them a second chance. Not only did the owner show up on time for the quote, he was extraordinarily helpful and gave us some good tips on other surfaces and how to maintain. Extremely knowledgeable, very nice guy. They were very accommodating with scheduling and the day of they were on time and ready to roll. We initially called them to restore and reseal our stone tile that was in horrible shape from not being cleaned or maintained properly from the previous owner. We tried everything we could and just couldn't get it clean. After the visit and asking some questions, we ended up with the trifecta of things we didn't even know he did. Not because he was pushy by any means, he actually told us how to do it ourselves but we asked if he did work like that because it would take us FOREVER and would be one of those weekend projects we would procrastinate (not to mention the cost of materials we'd have to get and only use a tiny amount of). What we ended up with was deep cleaning and resealing of the stone (travertine) tile, polishing and resealing of our granite countertops, and carpet cleaning of the high traffic areas. Yup. They do all that. And his prices were extremely reasonable. The guys were great- extremely professional and friendly. The tools they use are pretty cool as well and they explained what each of them was doing. We couldn't be happier and would highly recommend them. So, a couple of tips: - Follow up with them if you don't get an immediate response. There were a couple of things that were forgotten but quickly remedied. I think they're just busy and a family-run business so some communication details get lost in the shuffle. (hey, remember that quote you said you were going to send by email?...) - We thought it was going to take at least half a day but we moved everything we could off the surfaces which seemed to cut the time in half, if not more. I think they normally do move a lot of things for folks because they seemed surprised. lol We also vacuumed everything right before they came over. - If you have granite or quartz countertops and have never resealed/polished them- do it. I don't think ours had ever been done and they are as smooth as glass now (more so than they were). - Ask them questions! They're a wealth of knowledge and will give you all sorts of good info for maintaining the surfaces and how to take care of them. - When they do the first pass with the cleaner on your tile, brick, or whatever you will feel like a dirty little hamster. I promise you. It was so nasty but have solace in the fact that they've probably seen worse. LOL

The travertine stairs in our home had been damaged by the previous owners. Apparently someone had…read moretried to clean them but instead etched the surface, leaving black marks where dirt had settled. Several companies came out and just scratched their heads, not knowing what to do. Jerry and his son from New Again knew exactly what had happened and how to restore them. It took a few weeks before they could get back out because they are in such demand. They even had to order a special sanding pad for my job but were very fair in their price, considering the extent of the work they did. The stairs look great now! I'm attaching photos because seeing is believing. New Again is fair, honest, and knowledgeable. My only criticism is that that his email quote directed me to a website that charged me the full amount before the work was done. However, I will be calling them in the future when I need other surfaces restored.

Wes did an amazing job getting my carpet clean. It was in rough shape before but now looks brand…read morenew! Good to have a trustworthy professional in town.

Needed to clean area rug that had been soiled with dog urine. They gave a me a good price and…read moregauranteed that the rug would be rid of the smell. After several weeks with no call I called them and they said that they tried to clean it several times but there was still a smell and said they would try one more time. I called later and they said it was ready to be picked up. I paid for the rug and as I was about to load it in my vehicle I gave it a smell. Well, the urine smell was still there. They told me that they did their best and this was the first time they were not able to get the smell out of a rug. I reminded them about the gaurantee and he immediately agreed to refund my money. Good marks for honoring their gaurantee but not sure why they charged me in the first place if they new the smell was still present.

Daniel came out today to shampoo our carpets. When he first arrived he vacuumed all of the carpet…read moreand his vacuum worked way better than ours. No carpet cleaner has ever done that before. He brought a scrubbing machine, a commercial grade shampoo vac, some other tools and a high velocity drying fan. He started the shampooing of the carpet upstairs and worked his way down. I was really surprised at how thorough of a job he did. It took a bit of time, but it was well worth the wait because he got our carpet looking like it was just installed. I'm very impressed by the service I received. I will absolutely refer Daniel and his company anytime someone asks me if I know of a good carpet cleaner.

Quality carpet came and cleaned my floors in a good time manner. He did a great job and even…read moresampled other stuff for me. Also very professional! Thank you for such a great job!!