If I could leave zero stars, I would…read more This is the first review I've ever written -- not because I'm one to complain, but because the level of service I received at this shop was unacceptable and needs to be addressed. I brought my boat in to have speakers installed and the gauges repaired, which were not functioning. After a diagnostic, I was advised to replace the impeller. I agreed, thinking it made sense to get everything done while the boat was already in the shop. When I returned to pick up the boat, the total cost was significantly higher than what I was originally quoted -- with no prior communication or explanation. On top of that, the interior of my boat was returned to me in unacceptable condition: oil and grease stains on the carpet and seats, as if there was no regard whatsoever for cleanliness or care. To make matters worse, after using the boat twice, the speakers and amplifier already stopped working. I reached out, hoping for a reasonable conversation about resolving the issue, only to be told it's not covered. No accountability. No effort to make it right. And as a final touch, a cup holder went missing during the installation -- which they also dismissed. If you're looking to overpay, have your boat treated carelessly, and receive subpar workmanship, this is the place. Otherwise, do yourself a favor and take your business elsewhere.

After contacting multiple companies that did not follow through on a simple estimate to repair our…read moreboat, we were recommended to go see Eric Koster at J & H Marine by Delta Marine where we purchased our boat. What a fantastic recommendation it became! Eric and Alicia were so incredibly kind and responsive to our estimate request and repair needs. Throughout the entire repair and service experience both Eric and Alicia maintained regular communication on the status of our boat. We were thoroughly satisfied with the fair pricing and the professionalism of the J & H staff that repaired our 2021 Bowrider. J & H has found a new, happy, and lifetime customers! Thank you again J & H! The Martinez family!

I have been wanting to go check this place out for awhile now! My friend and I finally went there…read moreyesterday. Everyone was very welcoming and treated my friend and I very well! I didn't know what to expect because I thought it's a yacht club probably they are going to be snobs especially since we both looked like hobos that day! They couldn't have been nicer they offered us some delicious sailors coffee and donuts! This was my first time visiting a yacht club and looking into buying a boat! So they told us about the process of becoming members buying a sail boat and renting a slip! I was very surprised by the cost to become a member! Richard showed us his sail boat that he had for sale! It was very nice and my first experience checking out a sail boat! Thank you all for your kindness and hospitality! I believe that the President Arv showed us around the club and told us about everything that they do! This was one of my best experiences ever!

Great people, not snooty. Learn to sail. Poker on Mondays, Wednesdays And Friday night dinners…read more Races and boat games. Great place to hang out

Never answers his phone just went by and the place looks closed. No sign. Nothing just trucks.read more

Mark got my 96 seadoo gtx running after the covid shut down ruined everyone. After trying my best…read moreto find availability near san francisco area and failing miserably i started thinking that i bought floating Sea-'doo'doo After rebuilding my carb and taking care of some other miscalculation issues, and throwing in some free services as well, i was able to beat the hell out my boat all weekend long with no issues. Thanks Mark

We love Marty and his crew!! They really take the time to…read moremake sure that we were happy and would enjoy our day on the lake. They made sure we had everything we needed and really made us feel special. They are easy to use as they make it easy to book, register, and get onto the lake - way better than any other place to rent boats! Josh and Jeremy were GREAT! We highly recommend and will definitely be returning next summer!!!!

*Great & Amazing Experience, I will come again sometime*…read more This was my first time choosing to rent from this company. I was worried that I had to rent a U-Haul pickup truck to tow their equipment. No Worries!! After making a reservation online, you show up on time. Time is important, it was quite a drive and I was 30 minutes late to my reservation. It was all good, I made it on time to enjoy the jet skis! Upon arrival, a person will brief you everything. Once completed, you follow the person towing your rental to the launch gate. Parking is $20, cash only! From there, you will enjoy your rental! Despite my experience, I did ran through a problem during my rental. I followed their rules and yet I got a warning light. Called the phone number they have given me, luckily I was with a buddy. They sent guys out to tow the jet ski, thank you! After we got back, no problems or damages were found on both jet skis. Small issue was oil overfill during the time the jet ski went through maintenance. It was understandable but I was given $25 for my next rental and refund back. We've taken it with care and hope someday to return to have fun!! S/O to the staff, thank you once again :)

About a year ago, I purchased a 7kw Westerbeke generator from this company and the owner, Henry,…read morewas very helpful with installation tips. At 4.55 pm a day or two before the Memorial Day holiday, I called to request assistance with a generator problem and Henry talked through the problem with me and we identified the part which needed replacing. It was an installation issue rather than a warranty item but Henry dispensed sage advice on preventing a recurrence and then personally packaged the part and took it to UPS so I would have it the next day. My weekend cruise was saved and I appreciate this kind of service.

Called a week earlier to price check a part... discussed price for a few minutes and availability…read more Called again and asked different sales person if part was in stock..Asked to have ready at front office. Arrived 4 hours later part lost. 15 minutes later they get off shelf and price goes up 10 dollars. I purchased part then called Moyer Marine same part affirmed 10 cheaper. Went back and told them I was charged to much....they went on defense and told me I didn't hear them correctly. As a customer I was treated terribly by the front office and felt taken advantage of! Terrible customer service. ....I will not be back.

I'm so glad I called Bay Area Marine Services. Luis and Alison responded immediately to my call…read more I needed to replace my transmission and Luis and his assistant were at my boat in 48 hours. Luis is a master mechanic. He's easy to work with and he is most professional. In the end, he had to pull the engine and I was impressed with how carefully he did that. He really knows his trade. Alison cares about clients and replies to your call, email or text in a timely manner. So, you don't have to wait long to hear back from them. In addition to being a great company they are affordable. They don't up sell and when they are there they check out the whole engine, not just what you asked them to look at. I found that most reassuring. They are respectful of your boat and are very clean when they work. I highly recommend Luis, Alison and Bay Area Marine

BEWARE. Luis talks a good game, he starts off strong, but then drops the ball. We first contacted…read morethis company on April 29, 2025 and hired him in early May. Paid him in full. (a mistake!), and communicated through What's Up. After the yardwork was done (a good job!), he moved the boat to our slip, and that's where the delays started, the no-response behavior has continued until today, Aug 1. Occasionally we'd get a brief apology...he was busy, had a cold, etc. but then silence again for weeks. This was insurance remediation work and, Luis had promised to handle the insurance paperwork. Yesterday our insurance was cancelled for lack of paperwork. Now we're sitting with an unfinished job, no insurance, and no boat to sail all summer long. After I post this I will tell Luis I will take it down if he finishes the job, so if this post is still up, nothing has changed. Wish me luck. Boat is a Catalina 30 in Sausalito.

Outstanding experience!!! I would give 100 stars if I could. We used them for scattering my dad's…read moreashes (he was a big time sailor) and they were phenomenal. Our captain, Mark and first mate, Ruby, checked in as we sailed out to see if we wanted to try to go under the Golden Gate Bridge as the weather started a bit rough. But we did and it was magical! Everyone (many who never sailed before) and those who had loved the entire experience! We plan on going back for a fun adventure soon! Thanks so much!!!

Nobody beats Capt Kirk's SF Sailing for a day on the Bay! I haven't stopped telling my friends how…read moregreat a day sailing the Bay on the 35' Mahalo with Capt Rowan at the helm. His professional knowledge, skills and laid back attitude was not only a surprise, but what also made the day so great. Capt Rowan grew up on SF Bay sailing at the tender age of 5. He knows the history of the area and his ocean sailing experience will ensure a safe and enjoyable day on the Bay! Can't wait for our next trip!

Instead of First Class Yacht Sales they should be called "Worst Class Yacht Sales"!…read more Found a boat online that we were interested in that was published both on their site as well a boattrader.com. We saw that they opened at 8AM on Saturday so called a little after 7 and left a message about our interest in the boat, by 8:30 we hadn't heard anything and called multiple times to all the numbers listed on their website. After not hearing back we decided to make the 2 hour drive out to the shop since we were serious buyers. Had cash in hand and everything. After viewing their website we thought it was like any other boat shop, instead it ended up being a shack at the dock. We called several times before arriving and not a single call back. After arriving we kept calling still no answer. Finally left, after 20 minutes back on the road the owner calls, we state how unhappy we were to drive all that way and not a single person was there nor did they answer any calls, his excuse was that they don't open until noon. When I pointed out that their website posts 8am and the sign on the door stated 8am he questioned me like he didn't even know what time they opened. How do you own a company, publish your hours and not even know what time you're open? I just hung up on him. A few minutes later his son calls, again stating they don't open until noon, then has the nerve to say we should call first. Well buddy, we did. Both to the landline and the two cell numbers posted on their site! We ask about the boat we saw advertised and he tells us then that it had been sold over a week and a half ago. What kind of business are they running? Post hours they don't know about, won't answer any of their four numbers listed, then leaves a boat sold on not just their site but another site as well? So not professional!!

These guys are Awesome I would Recommend them to anyone!…read moreNick is very professional and honest and goes the extra Mile! We had a problem with our boat and called Nick at First Class Yacht and he took care of everything, I am glad I called Nick. First Class Service Thanks Guys!

Great service and quality. Early 2024 I had a bottom clean and repaint done here as well as some…read moregelcoat fixes. And also some engine work, some electrical and prop work. Bobby the mechanic was great, and managed to clean the oilpan of debris without having to lift the engine. Also got the fuel injectors serviced, new prop shaft, balanced the prop etc etc. Everything went great. Clint the electrician and woodworker fix up some of the shady electrical systems from the previous owner and replace with a proper switch, nicely installed and also fixed the engine instruments. Excellent work. Alex was our project manager. He consistently kept us updated on what was happening, what new things had come up, our options etc. There's an excellent store onsite for everything DIY while there. All in all the work was on time, went well and everything was great.

**REVIEW FOR SAUSALITO LOCATION**…read more My recent, and rather extensive, experience at KKMI Sausalito was truly top notch. I purchased a boat out of my local area and wanted to accomplish some significant refit work before relocating it to Southern California. The entire crew at KKMI was professional, knowledgeable and just great to work with. They worked hard to stay on schedule and and maintained excellent communication throughout. It's a boat, so there were a few last minute surprises but KKMI managed them well, making sure I did not miss my departure window. Thank you to the entire KKMI team (with special thanks to Project Manager, Mitch) for making a large project as stress-free as possible and delivering a quality result that was proven out on the 400nm shakedown trip home.