Instead of First Class Yacht Sales they should be called "Worst Class Yacht Sales"!
Found a boat online that we were interested in that was published both on their site as well a boattrader.com. We saw that they opened at 8AM on Saturday so called a little after 7 and left a message about our interest in the boat, by 8:30 we hadn't heard anything and called multiple times to all the numbers listed on their website. After not hearing back we decided to make the 2 hour drive out to the shop since we were serious buyers. Had cash in hand and everything.
After viewing their website we thought it was like any other boat shop, instead it ended up being a shack at the dock. We called several times before arriving and not a single call back. After arriving we kept calling still no answer.
Finally left, after 20 minutes back on the road the owner calls, we state how unhappy we were to drive all that way and not a single person was there nor did they answer any calls, his excuse was that they don't open until noon. When I pointed out that their website posts 8am and the sign on the door stated 8am he questioned me like he didn't even know what time they opened. How do you own a company, publish your hours and not even know what time you're open?
I just hung up on him. A few minutes later his son calls, again stating they don't open until noon, then has the nerve to say we should call first. Well buddy, we did. Both to the landline and the two cell numbers posted on their site!
We ask about the boat we saw advertised and he tells us then that it had been sold over a week and a half ago. What kind of business are they running? Post hours they don't know about, won't answer any of their four numbers listed, then leaves a boat sold on not just their site but another site as well? So not professional!! read more