1. Jones Marine Services

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Island, CA

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Jones Marine Services

4.1 (9 reviews)
Closed • Closed

Services - Jones Marine Services

Boat repair

Metal fabrication

Trailer repair

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People searched for Boat Repair 261 times last month within 20 miles of this business.

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Delta Boat Works

Delta Boat Works

(10 reviews)

My first time getting work done here and all I can say is give these guys a try…read more.. Just purchased a 1990 Chris Craft in hopes we can bring her back to her former beauty. They were recommended by several others including my engine surveyor. I've been treated as if I bought million dollar yacht. Repairs explained in detail and advise given freely. A class act with best in customer service!

I would give this place a negative five stars if I could. They wasted my time, money and took no…read moreresponsibility for their unprofessional conduct. I see there are a lot of people who have reported good experiences with this company, but that was not my experience. On August 20th, I emailed Kelvin at Delta Boat Works: "I am trying to schedule a date to bring my 42 Carver up for some repairs. Can you let me know if you have availability the first week of October, the last week of November or during December." Kelvin the manager responded: "That should be no problem, let me know a date and I will lock it into my schedule. Kelvin" I called him and spoke with Kelvin and explained I wanted an estimate on repairs and sent him an email with the list. I explained I was going away for a week and to contact me about the estimate so I could approve the repairs, and shared when I got back I need the boat as I am a live aboard. I called back in November to confirm bringing my boat up in November. No response. I had to call several times and was told it was "no problem". I navigated my boat from Pittsburg and took the day off of work to have enough time to review work I wanted done. I called ahead and they said they would meet me at the dock. It was a two hour navigation and I made good time. I arrived at 11:30A.M. and spent an hour speaking with Rick and going through the boat with him. Two things I specifically asked Rick to do was to connect the boat to shore power, since I had food in the fridge and make sure the boat was secure to keep vermin off the boat. He said "no problems and that he'd never seen any rats or racoons there before." I left for my trip and never heard back from anyone at Delta Boat Works. I attempted to call them and no response. I had a friend call them and he said they told them they would email me. Kelvin's response was that they couldn't get any estimates done because it was the holidays, but Rick would have one to me by the end of the day of Monday or Tuesday. Rick never did send me an estimate. I returned on the following Friday. When I got to my boat, it was a mess and in poor condition due to the storms that had been going on. I found the boat's aft cabin door had been left open. There was rat scat all over the aft deck. The boat was plugged in, but Rick never took the time to switch the boat over to shore power, so the food in the fridge had all gone bad. I emailed Kelvin and requested that Delta Boat Works compensate for the lost food and clean up the rat poop. I asked again for the estimate. I received no response from Kelvin, but a call back from Rick. He claimed that the crew told him that I had said the electricity was on in the boat when I left. It was a lie, because he was the last one I saw when I left. So, he took no responsibility. He also took no responsibility for the open door or the rats. I trapped and killed three of them on the boat before I got it out of there. I tried to salvage the appointment, but Rick brought up that the owner didn't want to work on a boat with someone who was a live aboard, at which point I said, "Forget it". I had explained the circumstances before I brought the boat up and was experiencing nothing but lame excuses and obviously no interest to work on my boat. So, I lost time and about $500 in fuel, food and traps. I would not recommend this place to anyone with a boat who values their investment. You may have a good experience, but you may not and who needs to waste time on a company that can't follow through? The good news is I am so glad they didn't start any work on my boat.

Kai Kane Marine Services

Kai Kane Marine Services

(14 reviews)

For those looking quickly (executive summary ;-) ) - Kai Kane / Stephen is *THE BEST!* Look no…read morefurther! My wife and I are new to the area and just bought a 2000 Super Air Nautique which started having issues after a few outings. We had a *BIG* family house warming party with boating in the plans and needed to have the boat up and running. Trying to get a shop to even give a straight answer as to when it could be diagnosed was proving darned near impossible with ghosting after scheduled appointments that were missed. Called Stephen - he offered to check it out. His knowledge is vast! He even said he'd have us on the water in time for the family party. Communications were STELLAR!!! He let us know what he found, what he intended on doing, the status, sending pics, when parts were ordered, then delivered, then test drive results, etc... Yes - he test drives it! We had our boat in ship-shape (sorry - pun intended) and pulling our family on rafts and wake boards just as he promised. Actually, Stephen really went above and beyond, and then... He even contacted us durning the weekend to check up on us and see how the boat was doing!!!! Are you kidding!? What amazing service and kind attention to your customers. Again - look no further! You will never find a marine mechanic this great. Oh, and by the way, he's a really nice person!!!

Poor communication. Would only talk by text. I gave much information Said they would call Then…read moregosted me. Update, called and said he had extenuating circumstances and will call me back

Jones Marine Services - boatrepair - Updated October 2026

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