Took my classic 1978 Mercedes 240d to have my windshield gaskets replaced. Sounds easy enough right? Took 2 months to do it, admonishing him to take his time and do the job right. When I got it back, there was silicone caulking squirted amateurishly all over the paint of my car, and the window. My headliner was no longer attached and it appears he used a torch on the vinyl trim inside my car. The chrome trim around my windshield was not re-installed because it was 'too difficult' on the aftermarket gaskets he ordered himself. It is clear he has no intentions of making it right. If I were to need auto glass repaired, I would run, not walk away from this company. All I wanted was two window gaskets replaced and the job was botched this badly, I would hate to see what would happen if the job were more involved.
To make matters worse, John Hinderer Honda, who subcontracted this job to this company is not backing my dissatisfaction with the job. I had been very loyal to them since owning my Honda and trusted them to give the kind of service on my other cars as with their own product. Clearly this is not the case. read more