Sunroof shattered from highway debris. I called on Friday and front desk told me the warehouse had…read morethe part in stock and he would give me a call back if they could get me in same day or possibly tomorrow. I waited for 6 hours on Friday with no communication and when I called back, he just reiterated that he would call me. The next morning I called for a simple update but nobody picked up. 6-7 attempts later over a span of 5 hours, the same front desk attendant picks up and before I can get a word out, tells me I'm calling a lot and he's doing everything he can to track down the part, is facing issues with the warehouse and is currently looking on eBay for another one. My car is a 2013 scion tc and I understand sunroof replacement parts/glass might be difficult to locate, but a courteous and professional, open line of communication would have been much appreciated over 48 hours of just hoping they call me back...absolute waste of my time EDIT:Posted this review and no more than 30 minutes later, the owner contacted me directly, apologized for the lack of communication, ordered the part and offered a much appreciated discount. I appreciate the willingness to make this experience right!

This may not be a fancy shop with leather couches, TVs, and complimentary coffee--but what it…read moreoffers is far more valuable. The space is small, extremely clean, and smells great. Most importantly, the level of hospitality is exceptional. You can tell right away that the people here truly care about their work. They greet you with respect, keep you updated throughout the process, and take pride in doing a fantastic job. That kind of genuine service is rare to find these days. For context, I needed a windshield replacement on my 2025 Hyundai Elantra. The dealership quoted me $1,043, and another shop in Cambridge, Ohio quoted $720 (including calibration). I had the same work done here for $485--with a much better overall experience. I'm a customer for life and will gladly recommend them to anyone.

Windshield replaced on car Easy to schedule!…read moreGreat price!! Quality service!!! Highly recommend

I'm not one to write reviews for the most part. But this business is doing everything they should…read morebe and more. Friendly. Professional. Fast.

Awesome service Would highly recommend them for all glass…read morerepair needs. Give them a call now!

we were in town for the Fourth of July holiday experienced an emergency with our back windshield…read morewindow that required . Unable to connect with Safelite, found aces and I'm extremely happy we did. The went out of his way to accommodate us early in the morning, get the glass install in front of had. This is entrepreneurship at its best! Absolutely five for local and out of town needs.

On November 17, 2025, at approximately 12:00 PM, I arrived at Tint World, located at 2002 Crown…read morePlaza Drive, Columbus, Ohio, to inquire about having the front driver and passenger side windows of my 2025 Chevrolet Equinox tinted. This was my first time having window tint installed on any of my vehicles, so I was unsure which tint level or package to select. Upon entering the store, I was greeted by an employee named Stephanie, who provided information about the various tint options available, along with the pricing for each. I told Stephanie that I was unsure which percentage of tint I should choose and asked if she had a tint meter to measure the darkness of my rear glass, as I liked how dark the factory tint appeared. Stephanie retrieved a tint meter and followed me outside to my vehicle. She asked me to roll down my rear window and placed the meter on the driver-side rear glass. The meter displayed 38%, and she stated that 35% tint would match my back glass almost perfectly. Stephanie then showed me several vehicles parked near my Equinox that had different tint levels, to give me a comparison. She proceeded to upsell me on their full-vehicle tint packages, recommending a 20% all-around package. She explained that if I chose that option, the front windows would receive 20% tint and the rear factory tint would have an additional 20% film applied, making the rear glass appear approximately 7%. The pricing she quoted was $119 for only the two front windows, and $329 for the full all-around package (excluding the windshield). After spending around 30 minutes considering the options, I ultimately decided to save money and only have the two front windows tinted at the level she said would match my rear glass. Stephanie again stated the tint would be 35% and confirmed that it would match the darkness of my factory rear glass. I agreed to proceed. At approximately 1:20 PM, my vehicle was completed and brought to the front of the building. Stephanie walked outside with me to inspect the work, and she pointed out a scratch on the driver-side front window. She claimed that the scratch had not been visible prior to the tint installation and must have been caused by a seat belt hitting the glass. She stated that scratches may not be visible on clear glass, but become noticeable once tint is applied. She advised me to contact my dealership or my insurance company to address the scratch. I chose to brush it off at that time and told her I would speak with my dealership. I then went inside, paid for the service, and left. When I returned home, I inspected the tint and immediately noticed that the front windows were significantly lighter than my rear glass and did not match as promised. I contacted another tint shop, provided them with pictures and video, and they immediately stated that the tint installed on my front windows was clearly not the correct percentage. From the outside looking in, you can easily see through the front windows, while the rear glass is much darker and far more difficult to see through. I took additional photos in both sunlight and a parking garage to rule out lighting effects, and the difference was even more obvious. I then contacted Tint World again, and Stephanie answered the phone. I explained the issue and told her I was not satisfied because the tint did not match the rear glass, even though she had assured me it would. She responded by saying that I agreed to 35% tint. I told her I agreed because she specifically stated it would match the back glass, which it clearly does not. She then told me I needed to allow the tint up to seven days to dry and that it would get darker during that time. The other tint shop informed me that this claim was false, and even if the tint darkened slightly, it would never match my factory tint. I told Stephanie I would send her pictures showing the difference. I sent both a photo and a video demonstrating how much lighter the front windows were. Stephanie later returned my call stating she received a "very rude message" from another tint shop and claimed that was not how Tint World does business. I told her I had no knowledge of any other shop contacting her. I again asked if she would be willing to correct the issue. She refused. I informed Stephanie that I would be contacting Tint World corporate and leaving negative reviews if the issue could not be resolved. At this point, Stephanie became irate, verbally aggressive, and used profanity. She said, "Bring that shit back, and we will rip that shit off, and you will not be welcome back here again. Just don't post a negative review." I told her I still intended to leave an honest negative review, especially after being spoken to that way. Stephanie immediately hung up the phone.

Fast, friendly, good communication, easy checkout…read more Customer service to bring back business seems to be a top priority

great service and amazing quality…read more easy to schedule as well, highly recommend!!!!!!!!

I hired Alex Martin to tint some ground level windows for our church. He showed up when he said he…read morewould and he did an excellent job of tinting the windows. He cleaned up and left no trace that he had been here. Great job. Reasonable prices.

The two young men who own this company came to my home and installed a windshield on my Subaru in a…read morehalf hour. They are wonderful young entrepreneurs and skilled at their craft. The men provided me with a detailed description of how they operate. They were businesslike and knowledgeable about their job. I couldn't be happier and the best part is the cost: half of what the major chains quoted me. If you need a new windshield these fellas are the ones to get the job done.

I can not say enough good things about Fusion Auto Glass. My car got broken into at 2am and my rear…read morewindow was completely gone. I was frantically making calls/inquiries from then until 5 am. It being a Sunday and President's Day the next day, I was not hopeful that I would get a window before making my two hour trip home from Columbus on Monday afternoon. Fusion Auto Glass got back to me at 9am on Sunday with a quote and was able to schedule me for first thing Monday morning. They came right to the hotel I was staying at and installed it right there where I was parked. It took them less than 40 minutes and I could not be happier with the result. Cameron and Trent were extremely friendly, understanding, and professional. The price was about as cheap as I could have hoped for, especially knowing that my money is going to a small local business rather than a corporate one. I can not recommend Fusion Auto Glass enough.

Jeremy repaired 2 windshield chips for me. His work was meticulous. I can't even see where the…read morechips were. His price was very competitive - about 1/2 what Safelite's quoted me. He arrived when he said he would and completed the project in less than 30 minutes. I'm very happy with the results!

I set up an appointment to have the crack(s) in our windshield repaired. The tech arrived on time…read more He repaired the "split" crack on the windshield in approximately 30". I was charged the price he quoted me via "Yelp-chat". I can't even see where the crack was! Great Job! Thank you!

I called in the morning looking for a back window for my F 350. I was only in town for the day and…read morethey had no appointments available. I did schedule an appointment for the next time I was going to be in town, and advised them that I would be continuing to look for someone that could get it don that day. Within an hour, they had called back and said they could get it in that day for me. The technician was friendly, tried to clean all the broken glass up for me, and did a fantastic job. I would highly recommend them.

Leak spot on driver's side floor. Windshield rubber frame had come unglued BUT it had nothing to do…read morewith my leak. Not only did they give my door gaskets and windshield washer hoses a thorough inspection, but they taught me car care I knew nothing about. They reglued the window gaskets AND cleaned my door gasket/seal. It took 2 hours. As a female of a certain age I appreciate when men treat me honestly. I've had HARRS replace 3 windows over the years and would never consider any company but theirs. They did not charge me for their labor or for gluing my window molding in place.