This may not be a fancy shop with leather couches, TVs, and complimentary coffee--but what it…read moreoffers is far more valuable. The space is small, extremely clean, and smells great. Most importantly, the level of hospitality is exceptional. You can tell right away that the people here truly care about their work. They greet you with respect, keep you updated throughout the process, and take pride in doing a fantastic job. That kind of genuine service is rare to find these days. For context, I needed a windshield replacement on my 2025 Hyundai Elantra. The dealership quoted me $1,043, and another shop in Cambridge, Ohio quoted $720 (including calibration). I had the same work done here for $485--with a much better overall experience. I'm a customer for life and will gladly recommend them to anyone.

Sunroof shattered from highway debris. I called on Friday and front desk told me the warehouse had…read morethe part in stock and he would give me a call back if they could get me in same day or possibly tomorrow. I waited for 6 hours on Friday with no communication and when I called back, he just reiterated that he would call me. The next morning I called for a simple update but nobody picked up. 6-7 attempts later over a span of 5 hours, the same front desk attendant picks up and before I can get a word out, tells me I'm calling a lot and he's doing everything he can to track down the part, is facing issues with the warehouse and is currently looking on eBay for another one. My car is a 2013 scion tc and I understand sunroof replacement parts/glass might be difficult to locate, but a courteous and professional, open line of communication would have been much appreciated over 48 hours of just hoping they call me back...absolute waste of my time EDIT:Posted this review and no more than 30 minutes later, the owner contacted me directly, apologized for the lack of communication, ordered the part and offered a much appreciated discount. I appreciate the willingness to make this experience right!

I set up an appointment to have the crack(s) in our windshield repaired. The tech arrived on time…read more He repaired the "split" crack on the windshield in approximately 30". I was charged the price he quoted me via "Yelp-chat". I can't even see where the crack was! Great Job! Thank you!

Meticulously worked to fix my windshield. Took great care to make sure the work was completed…read morecorrectly. Didn't hurry, just to get it done.

I'm not one to write reviews for the most part. But this business is doing everything they should…read morebe and more. Friendly. Professional. Fast.

Excellent, fast service. Extremely professional and knowledgeable. Fair price. Highly recommendread more

Our cars look great! Sahil and Darshit were punctual and respectful. They worked on our two sedans…read moreand gave us the multiple-car rate. They were diligent and energetic. I highly recommend this business.

I highly recommend! The team was friendly and professional. They took the time to ensure every…read moredetail was perfect and made sure we were completely satisfied with the final result.

I highly recommend Fusion Auto Glass for windshield replacement. very professional and did an…read moreoutstanding job. I received several estimates before choosing Fusion. I saved over $200 and was scheduled the next day. Should I ever need auto glass replacement in the future these are my go to guys. Thanks for your outstanding customer service.

The two young men who own this company came to my home and installed a windshield on my Subaru in a…read morehalf hour. They are wonderful young entrepreneurs and skilled at their craft. The men provided me with a detailed description of how they operate. They were businesslike and knowledgeable about their job. I couldn't be happier and the best part is the cost: half of what the major chains quoted me. If you need a new windshield these fellas are the ones to get the job done.

On November 17, 2025, at approximately 12:00 PM, I arrived at Tint World, located at 2002 Crown…read morePlaza Drive, Columbus, Ohio, to inquire about having the front driver and passenger side windows of my 2025 Chevrolet Equinox tinted. This was my first time having window tint installed on any of my vehicles, so I was unsure which tint level or package to select. Upon entering the store, I was greeted by an employee named Stephanie, who provided information about the various tint options available, along with the pricing for each. I told Stephanie that I was unsure which percentage of tint I should choose and asked if she had a tint meter to measure the darkness of my rear glass, as I liked how dark the factory tint appeared. Stephanie retrieved a tint meter and followed me outside to my vehicle. She asked me to roll down my rear window and placed the meter on the driver-side rear glass. The meter displayed 38%, and she stated that 35% tint would match my back glass almost perfectly. Stephanie then showed me several vehicles parked near my Equinox that had different tint levels, to give me a comparison. She proceeded to upsell me on their full-vehicle tint packages, recommending a 20% all-around package. She explained that if I chose that option, the front windows would receive 20% tint and the rear factory tint would have an additional 20% film applied, making the rear glass appear approximately 7%. The pricing she quoted was $119 for only the two front windows, and $329 for the full all-around package (excluding the windshield). After spending around 30 minutes considering the options, I ultimately decided to save money and only have the two front windows tinted at the level she said would match my rear glass. Stephanie again stated the tint would be 35% and confirmed that it would match the darkness of my factory rear glass. I agreed to proceed. At approximately 1:20 PM, my vehicle was completed and brought to the front of the building. Stephanie walked outside with me to inspect the work, and she pointed out a scratch on the driver-side front window. She claimed that the scratch had not been visible prior to the tint installation and must have been caused by a seat belt hitting the glass. She stated that scratches may not be visible on clear glass, but become noticeable once tint is applied. She advised me to contact my dealership or my insurance company to address the scratch. I chose to brush it off at that time and told her I would speak with my dealership. I then went inside, paid for the service, and left. When I returned home, I inspected the tint and immediately noticed that the front windows were significantly lighter than my rear glass and did not match as promised. I contacted another tint shop, provided them with pictures and video, and they immediately stated that the tint installed on my front windows was clearly not the correct percentage. From the outside looking in, you can easily see through the front windows, while the rear glass is much darker and far more difficult to see through. I took additional photos in both sunlight and a parking garage to rule out lighting effects, and the difference was even more obvious. I then contacted Tint World again, and Stephanie answered the phone. I explained the issue and told her I was not satisfied because the tint did not match the rear glass, even though she had assured me it would. She responded by saying that I agreed to 35% tint. I told her I agreed because she specifically stated it would match the back glass, which it clearly does not. She then told me I needed to allow the tint up to seven days to dry and that it would get darker during that time. The other tint shop informed me that this claim was false, and even if the tint darkened slightly, it would never match my factory tint. I told Stephanie I would send her pictures showing the difference. I sent both a photo and a video demonstrating how much lighter the front windows were. Stephanie later returned my call stating she received a "very rude message" from another tint shop and claimed that was not how Tint World does business. I told her I had no knowledge of any other shop contacting her. I again asked if she would be willing to correct the issue. She refused. I informed Stephanie that I would be contacting Tint World corporate and leaving negative reviews if the issue could not be resolved. At this point, Stephanie became irate, verbally aggressive, and used profanity. She said, "Bring that shit back, and we will rip that shit off, and you will not be welcome back here again. Just don't post a negative review." I told her I still intended to leave an honest negative review, especially after being spoken to that way. Stephanie immediately hung up the phone.

Fast, friendly, good communication, easy checkout…read more Customer service to bring back business seems to be a top priority

Our Hyundai Palisade experienced an accident involving the left rear panel, tire, wheel and…read moresuspension. I have used Kraft's Body Shop in the past with excellent results. Without hesitation we had the SUV towed to Kraft's. Again, they were professional, communicative and especially, great workmanship.

I cannot recommend Kraft's enough, they will exceed your expectations! I took my 15 year old car to…read morehave the hood and hatch repainted. The color match & finish is perfect and they went above and beyond to address my needs.

Great service and awesome job on my car- highly recommend!! Located right downtown Columbus very…read moreconvenient.

Great work. Got me in and out in the same day. Worked on pricing to make it feasible. Highly…read morerecommend.