I recently purchased 2 Champagne Cork Stool Cork Table. Love theses stools. Great quality, sturdy, and durable. The flat top is perfect to use as a serving table and nearly impossible to tip over!! Using one inside and the other outside in a covered patio. They arrived well packed and delivered to 2 different addresses without any problems. Arriving in an extremely short time. Great service!! read more

got one of their dual zone wine refrigerators and it went south after 3 years. Tried to get service, but all they want to do is capture yoliur e-mail and phone number via an answering service. Never returned a call or answered phone. Lousy outfit, no support read more

Stay very far away from this company. The coolers are very cheaply made and haven't worked well since day 1. It's been over a year and I have gone back and forth with them for months. They simply refuse to do anything to fix the situation. I am still left with two high priced garbage items that haven't worked well since day 1. Additionally, good luck getting anyone to answer the number when you call. They don't answer and the number says disconnected half the time. Stay very very far away. read more

Very disappointed with this refridgerator. I purchased an under the counter beverage cooler. The literature states that the unit maintains constant temperature. This couldn't be further from the truth. Setting the fridge at 38 degrees the temperature according to the thermometer constantly travels from 37 degrees to 43 degrees. When I called customer service I received product literature that states that the compressor will cool to the set temp. 38 degrees. Then the compressor shuts off but the fan continues to run which lowers the temp to 37 degrees. Then the fan shuts off and the temp slowly rises to 5 degrees above the set temp which is 43 degrees. So the unit temperature constantly travels from 37 degrees to 43 degrees and is actually over 38 degrees more than it is equal to or below 38 degrees. How they consider this maintaining a constant temp is beyond me. Secondly the literature states that it is equipped with a quiet compressor. Put this under the counter and you will find this is just not a quiet unit. I purchased a mat to put underneath to lessen the noise and that barely made a difference. When I open my home refrigerator the temp always reads the same thing. This under the counter does not. This fridge is located in my kitchen which is next to my family room, so I constantly hear the compressor and get mad every time I see the temp at anything but 38. I paid a premium price for this fridge and since it works the way it is supposed to I guess I have to live with it. But I wouldn't recommend this to anyone. Take you chances with a cheaper unit. On the positive side it is a solid nice looking unit. read more

Absolutely unacceptable product quality and customer service. I purchased this unit three years ago. KingsBottle offers only a 2-year warranty unless you pay extra for an extended one. Predictably, the unit broke down just after the standard warranty expired. Despite being out of warranty, I was willing to pay for repairs and used a service provider recommended by KingsBottle. Hundreds of dollars later--between service visits and replacement parts--the unit still doesn't work. To make matters worse, the service provider they recommended attempted to grossly overcharge for parts. One example: they tried to bill us over $100 for a part that costs $6 (not including labor). And that part didn't even solve the issue. When we contacted KingsBottle again, their response was essentially: buy a new unit. That's their solution--for a $3,500 product that barely lasted two years. KingsBottle clearly does not stand by the quality of their products, and they offer zero support once the warranty ends--even if you're willing to pay for service. Between the poor product longevity, predatory repair recommendations, and complete lack of accountability, this company has shown they are not interested in long-term customer satisfaction. I'll be taking my business elsewhere--and I strongly recommend others do the same. read more

I can't speak to the reliability of their fridges because I bought a wine rack, but I can say with authority that theirs is the only rack you want. The materials are substantial (steel and solid pine) and look great assembled. Bottles are supported on their entire length, not just the ends. The plastic bumper which protects labels from scratching is a nice touch. When I go out to a wine bar in the Bay Area, this is usually the style of rack I see. If you're not handy, you might want to buy the assembled version because it takes careful work to build correctly. A few wall brackets are a good investment for stability. read more

So wish I had a better experience after a few years of owning, but we've now had all 3 fridges we purchased come down with issues. 1 was under warranty and covered by Kingsbottle, but the other 2 we've had to pay ~$500 each to fix. On top of that, the brand is too small to be well supported by technicians so it's really hard to find anyone in South OC that can service these. The icing on the cake is that our wine fridge needed a second repair less than 2 years after the first, which was also not covered under warranty. I had high hopes for these pretty little fridges but my lesson is learned. Next time we're going with something more mainstream and well supported by a larger company and service technician network. read more

the lattice wine storage is heat! sturdy, easy to assemble and good looking, so was worth the money.

Garbage product, unclear instructions and company does not stand by the product. Here are the results of hours of frustrating assembly for a piss poor result. Wine rack is crooked and not standing straight. read more

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My first shipment of the dualzone 30" dual fridge was broken on arrival after going thru the troubleshooting steps on their site. So, I sent the back the results and Jack (service guy) responded with some additional steps. However, the finding was that a snapped tube which appeared an oil pipe feeding into the compressor. Long story short, Stacey and Jack sent me a replacement that worked and also refunded me $100 for all the hassle. Thanks, service team. read more

Kingsbottle - Appliances Near Me - Santa Fe Springs, California

I would never reccomend purchasing anything from this brand, I am an appliance tech of 15 years and the wine coolers are very cheaply made and way overpriced product, we tried repairing a kings bottle appliance for a customer that has a kings bottle wine cooler and it was out of warranty so we ordered a part from kings bottle to fix the issue for our customer and during install we noticed the part kings bottle shipped us was not the correct part for this appliance, we tried asking them to ship us the correct part or refund us our money we spent on the part for months and they completely ignore us and dont call us back after many many left voicemails, horrible service, so on top of ripped us off selling us the wrong part for their own product that we cant get, waisting ours and their own customers time we ended up refunded the customer has a non working wine cooler that paid for the repair. Kings bottle never even made an attempt to fix their mistake, just excuses, stay far far away from this brand, they will be happy to take your money but once the cheaply made appliance breaks and it will you will be out of luck! one of the worst companys ive ever delt with. read more

I purchased the 39" Beer/wine combo cooler and it was slightly damaged upon arrival from shipping company (cosmetic wise). I reported it to Kings Bottle and were kind enough to give me a $100 credited refund for the damage that occurred. I had the cooler for about 4 months when the cooling fan went out. I contacted the company and they quickly sent another replacement that I was easily able to change myself for free under warranty. Fast forward another year later and the cooler stopped cooling due to presumably refrigerant leak (icing up/patina) on the cooper lines. After a thorough inspection and troubleshooting, Kings bottle replaced my unit for free under the 2 year warranty. Overall the cooler works great, when all things are working. The service is outstanding and there are resources online for diagnosing problems as well as how-to guides on how to repair/replace components if you have a little mechanical knowledge. Overall I am satisfied with the product and support available. read more

Great looking product. Excellent communication by email. Great customer service. Will use again.

Great products. I order these refrigerators for all of my offices nationwide and my KB national rep is always very helpful! A+, Highly recommended! read more

We purchased the 39" beverage center for $1800 and began having issues at 18 months. I contacted the company and ran through diagnostics help sheet, no luck. Paid for a repair guy and he said it would be very expensive to fix and wouldn't hold, I should purchase a new one. The company offered me a 25% discount to repurchase. Another $1350, why?? I had an inexpensive one in my previous home that was 15 years and still going strong- this one not worth the money! read more

Kingsbottle - Proof of purchase. - Appliances Near Me - Santa Fe Springs, California

we ordered a custom built black onyx finish pre-assembled wine rack from Kings Bottle to fit in a space between our wine fridge and the wall beneath a shelf. We had a very narrow space, enough for 2 bottles side by side, and they built it with 7 shelves to fit our exact measurements. It looks wonderful! It is very sturdy, and a perfect fit!! We highly recommend Kings Bottle!! read more

KingsBottle stood by their warranty! Our beverage refrigerator went out just a few days before the 2-year warranty. Due to the timeframe, we were concerned that they may not honor the warranty. The honored the warranty and delivered us a new beverage refrigerator as promised! We were very impressed from the start of the overall customer service. I would highly recommend purchasing a KingsBottle beverage refrigerator! read more

Quality of the product is very good and I'm glad we purchased this fridge for our office .

Horrible product and service!! Bought a wine fridge from them which stopped cooling after 7 months. Still under warranty and we have spoken to and emailed customer service many times. They finally sent a 3rd party to come repair the fridge but he had no clue how to fix it and said he had never worked on a Kings Bottle appliance before. Since then we have not been able to get a response back from many attempts to reach customer service. Kings bottle we need this issue addressed!! read more

A little over 2 months ago I purchased the 164-bottle Large Wine Refrigerator from KingsBottle. It has turned out to be a great investment! The product was just as advertised and fit my space perfectly. It was shipped very well packaged; I had no broken or missing parts. I have monitored the temperature in the two separate temperature zones and they have never varied by more than 2F. Another factor in my decision to purchase this wine cooler was the low energy use. I'm very happy with the quality and operation of the wine cooler. I would recommend this unit to anyone looking for a high quality, low energy wine cooler.with good temperature control. read more

I bought two 12 Bottle Timber Wine Rack | 3x3 Configuration for a renovation project I was doing. I had. hard time finding a simple wine rack without any frills - just a basic wine rack for a good price. Kingsbottle supplied exactly what needed. The rack was really well built and had an extra feature that I didn't expect- the small cover that goes over the metal framework in the mouth of each wine holder. The finished product is perfect for my needs. read more

Kingsbottle - Appliances Near Me - Santa Fe Springs, California

This is an amendment to my previous review of the Kingsbottle 56" beverage cooler. It has been more than two months now since I purchased this cooler and I am still very pleased with it. It remains dead silent and holds its temperature. The lighting is quite nice and I like to switch the colors to keep things interesting. I continue to recommend this beverage cooler. read more

Looks great happy with purchase good build quality and finish would recommend this beverage center for your home. read more

Kingsbottle - Appliances Near Me - Santa Fe Springs, California

Product I ordered online never showed up. Emailed the company and after one reply of telling me to check my mailbox (which I obviously did) they stopped responding. Had to dispute with my bank to get my money back. read more

Ordered 2 black wood and metal wine racks that were supposedly simple to put together and the wood parts were cut to small to fit the metal parts - It was horrible trying to put together and we ended up with a cracked wood piece. Like the style but easy to put together - no way I had a blood blister on my thumb. read more

After I received my 170DX wine cooler from this company a month ago, cauz I mind if it can last or their customer service then i find some reviews on Yelp and their website from other customers today, I must say I am worried about their service and warranty issue now after seeing you guys' reviews.  However, my unit runs well and fit for my bottles so far, it keeps the temperature and it is quiet. OK, I will wait and see if it would keep running well and without the problem(I bought this unit with 3 years extended warranty )  cauz the reviews on this YELP were a long time ago, maybe just maybe their service already got some improvement.  Anyway, I would keep my updates if some issue happen. This moment, I would give it 4 stars or 4.5 read more

After careful and extensive research, I decided to buy to purchase this wine rack and I am thrilled that I did. I opted for Kings to assemble it for me and it was well worth the additional money. It came perfectly assembled with no damage at all. It is structurally sound and visually beautiful. Since I bought the 120 bottle rack I have added to my collection and may now need to purchase additional racks to attach to it. in short - great product read more

Overall I'm pleased with the 100 bottle, single temp wine cooler I purchased. The shipping times were continually pushed back and it took months before I received it, but overall, it's a good product. There is more noise than other, smaller units I've owned in the past, but that is to be expected. My primary gripe is simply the lack of space between racks. You can expect most Pinot and other larger bottles to have their labels scraped/rubbed off after a few times of sliding the racks in and out. I would have gladly given up an extra rack to have more space for them to slide without damage. read more

We love love love our new 36" beverage center. It's a beautiful feature for our new bar adjacent to the dining room. No more fighting over fridge space for cool beverages and the lighting is sublime. If you can afford the space, this unit is superior to the other smaller two door beverage centers which almost always have a wine side which, for us, is completely unnecessary. read more

Great customer service! Jeremiah was communicative and helpful in walking us through a diagnosis and solution for our malfunctioning fridge.

I bought a very expensive wine cooler from Kingsbottle at the beginning of June this year. It worked fine for 5 weeks then it started to heat the contents rather than cool. I contacted Kingsbottle customer service who made me got through a whole process of switching it off then turning on and noting down various temperatures over an hour. The results were that it was indeed heating and the temp got up to 82 degrees. I sent the findings of my diagnostic check and was told that they had to be "analysed". After 5 days I rang customer "service" and they agreed that there was a fault and they needed to send out an engineer. After my call they contacted Mr Appliance, a third party company to set up a date. After waiting a week for either company to call, I decided to ring Kingsbottle again and was told that they would chase and let me know that day. No phone call back from them so I sent an email to ask for a refund, this was ignored. I called them today to request they remove the fridge and give me a refund and I was told that they would speak to the supervisor,Dina,and call me back. I waited 6 hours and no call so I called again only to be told that Dina was on vacation and no one else can decide on a refund so I had to wait until she's back. I understand that things can go wrong and I accepted that an engineer would be called out, but having a bad product and even worse customer service is not a good combination and I would avoid dealing with this company at all costs read more

I couldn't say enough about my new Kingsbottle 170 single zone wine cooler. I've had it for about four weeks and couldn't be happier with it. It's aesthetically elegant and keeps a temperature in close range with where I've set it (59 degrees). At first, I wasn't clear on how to adjust the thermostat from the factory setting but after calling customer support Desiree escalated the question and it was resolved immediately with an exchange of videos. Thank you so much! I've taken pictures of it and sent to many of my wine enthusiast friends! read more

They were the one of the best customer service experiences I've ever had. The wine cooler we purchased malfunctioned. They sent a technician to fix it twice, but they couldn't fix it. Free of charge. Ultimately they had to replace it completely. Free of charge. And even paid for my contractors hourly fee to install it. So the whole thing cost me nothing. they responded to emails in a timely manner too. I was very impressed. read more

I ordered a 4x4 20-Bottle stand, and they sent the package with one peg missing. We reached out several times to get the peg shipped, and when I finally heard back from someone, I caught some attitude trying to get a tracking number. Was not impressed, and will not be ordering from them again. read more

We bought a combination wine and beverage cooler that works wonderfully. Each side maintains the correct temperature and is the unit is very quiet. The purchasing process was easy and efficient. The delivery was well communicated and timely. I will use them again. read more

I purchased a KingsBottle Beer/Wine Cooler KBU-28LR-SS and have had non-stop issues with the cooler and the customer service has been horrible. I am NOT a picky consumer, but my experience with the quality of the unit and horrible customer service, I wanted to share my experiences with anyone considering buying KingsBottle. The first unit I purchased stopped working after 6 months. After fighting customer service on the warranty, they finally sent me a replacement. I had to do all the work myself, repackaging the return unit which is no small feat considering the size of the unit. Then the replacement unit worked 3 years until completely failing. I once again contacted customer service ??? absolutely no reply. I will have to tackle the repairs on my own and take on full cost of repairs ??? no support from KingsBottle. I do NOT recommend KingsBottle to anyone. read more

Awesome product. Delivery was on time and an amazing value. Especially during the pandemic when none of the known companies can supply appliances they had what we needed and were so pleasantly surprised of the looks, operation and options this unit has. They are now part of our remodel suppliers! read more

Very late shipment, no instructions on assembly, only contact from vendor was "Do you want to cancel the order". An unprofessional, non-responsive, and incompetent organization. Would never order anything from this company again. read more

Like most, we did our due diligence before our purchase and prioritized low noise and suitability for our needs (2 temperature zone). Purchased the 30" Under Counter Wine/Beer Cooler and couldn't be more pleased and impressed. It is very quiet and is only 6' away from our seating area. We have had the cooler for 8 weeks, it has performed just as it should, the light does stay on for 5 minutes after activation, it does cool down on start up much faster if empty, does require the 24+ hours to settle before start up and is very attractive. The only possible negative we experienced was delivery. The unit was delivered by a large/semi trailer truck which is prohibited on our street. My husband and the driver figured out a work around but it involved him driving to the semi with his pick up and offloading onto his truck and then we had to figure out how to get it out of the truck bed. We did not contract for white glove delivery-only street/driveway delivery. But for the delivery inconvenience we are thrilled with our selection and the cooler!! read more

Worst appliance ever. Bought the KingsBottle 120 in November 2014 with a 2 year warranty. In February 2017, the compressor and fan went out. Actually found a company that would repair it, for almost what I paid for it. The repair man told me that if he calls for a part number, he has to wait hours to hear from them. Stay away. They wouldn't respond to my calls. No customer service. Buy at your own risk. read more