4 stars for their price (great price for LA area, unless you go OC), cabinet selections…read more 2 stars for their service: they might be too busy many of their sales will only talk to customer in the store and ignore phone calls and emails. The company has two locations one in El Monte, one in Chino. Same price. I went to both locations and the sales manager at chino location was very nice. I really wanted to buy from their location but my contractor didn't want to pick up at Chino (too far), so i had to buy from El Monte location.

Great price and quality of flooring. They also have a good variety of kitchen and bathroom cabinets…read moreas well as one of the largest countertop selection I've seen. Their showroom is very organized.

We are remodeling my whole house including kitchen, and the sale associate Mr. Chris Ma help us a…read morelot. He understands all the general issues in remodeling, and has full knowledge in their products. He aslo has a very polite attitude toward customers, and is very patient. I am so glad to have him handle my project, and will definitely recommend him to everyone. James Lin

Sherry Wang has truly been a pleasure to work with. She was patient throughout the whole process…read moreand was very thoughtful and helpful. Not only was she very quick and responsive, she also went out of her way to get answers with regard to led lighting, delivery stock, etc. I have called in before and i spoke to someone who couldn't provide any answers related to my order and continued to note that there was no way of knowing if they have my order. I even asked what do you know? Do i have half my orders? Is it in stock currently? I am picking up the order tomorrow, what can you tell me? And i was constantly provided with unhelpful non answers. Had we had to deal with this individual, we would not rate cabinet city so highly as there was not even a let me check with warehouse (right across in the adjacent building). There was basically a lack of knowledge or willingness to help (instead of saying i am not sure but i will find out, i get it there is no way of knowing). I am thankful Sherry was our go to person and i am also thankful to the warehouse staff who stepped up to help while the person behind the desk was ignoring customers and not even informing of a wait or someone going on break. Instead someone from the warehouse who picked my order came to me directly to help without me asking. Although every place has their pros and cons, i would say that this place is very lucky to have people like Sherry and the warehouse operators. In terms of product, i am not yet able to comment on the received materials as they are still in their boxes, but my wife and i do love the options at cabinet city especially compared to other companies out there. Pricing is more than fair as well. Picking up the order was also very straightforward and easy. So overall, the positives simply outweigh the negatives. I will post any updates if there is anything new on my end once the cabinets are assembled.

Great place to find quality and affordable kitchen and bathroom upgrades. The staff is prompt and…read moreprofessional.

I'm quite happy with the results of my vanity top purchase at Builder City. After having been told…read moreby two employees that vanity tops were not available at this location, Mathew understood what I was looking for and took the effort to show me samples of stock available. He was very informative and polite. I ordered the top and received it 4 days later. I'm so impressed with the final product and quality of product! The anchors required to hold the sink were pre-inserted into the vanity bottom. No Epoxy needed! I would not hesitate to go back to Builder City for my vanity needs.

First off, the service was tops! The gentleman that helped me was so accommodating and cut the…read morepiece of quartz a few inches more than I asked for, carried and put in the back of my car. The quality seems nice and the price was fair. This was my last place I checked before I was going to frustratingly switch from a quartz stone shower bench finish to just tiling the area. Thank you T & L Granite Counter Top and Ardak with Silver Star Construction Engineering, Inc. for recommending T & L!

I have been coming to this warehouse for countertops for about two years now, and I feel like there…read morehas always been some type of issue. Countertops never match and customer service is awful. I had an owner complain about countertops that I installed that were not the same color and when I went to the store, they refused to even help unless I brought in the physical pieces even after I showed them multiple photos of the discoloration ... after I left and came back with the countertops that were left over, they spent an hour wasting my time looking at the different countertops and ultimately agreeing with me that the colors were not the same... Despite agreeing with me, one of the managers called somebody and spoke with me briefly on the phone and refused to acknowledge swapping the countertop out, the best they could do is 50% off to buy a new piece , which I feel like is completely disrespectful and unprofessional. I was already out on the labor to install the countertop and the bare minimum I requested to at least swap them out to get the correct color , not only today, but they were also laughing and making jokes in a foreign language... and then walking away, laughing and smirking. What a completely disrespectful and unprofessional establishment. Also the prices are not the best, you will find better elsewhere.... Terrible company, no wonder why they have awful reviews on Yelp .

Been in the kitchen remodeling business for decades. Tried them all. FX team is by far the best…read more Sam has been my rep since day 1. He solves all the design problems that a kitchen can create. Nothing but the best every time.

Where do I start this process has been a fun one and we don't know if we could have done it without…read moreArturo! Thank you so much Arturo for all your help with this process. I gave Arturo the measurements and he put it all on paper everything was just perfect, cabinets are great quality as well as best prices out there!! Thank you Arturo for all your help, reach out to him first for all your remodel needs, he is very professional, and straightforward and always answers calls, texts, emails immediately. He also speaks Spanish :-). We were so grateful that we also currently finalizing our powder and laundry room as well! Here are pictures of our kitchen when we purchased our home thru final product. ***Updating our to show finished laundry and powder room.

This place has really good selections on tiles. The prices are decent, depending on the design.read more

Wide range of tiles to choose from! People at the front desk are helpful. Love that they have some…read moretiles on sale up at the front. My contractor purchased tiles here for my bathroom reno. Only negative, there is a male worker there (don't think he was Asian, maybe Hispanic, had dark facial hair, wearing a cap) that was following me and asking me if I needed help multiple times. (This was on 2 separate visits). But then it got creepy and inappropriate on my last visit when he asked for my phone number and put his hand on my arm. Clearly flirting, saying things like "pretty girl." Although his English was not perfect I understood his intentions and body language. I was so creeped out, I left immediately and never returned again. Ladies beware.

Kim is awesome. The installers are so meticulous. Its unreal…read morehow good these guys are. Got cabinets and tops (kitchen and 2.5 bath) for a renovation for a great price. Highly recommended.

As most folks know that remodeling a home can be stressful. I am extremely happy for going to Jason…read moreand Kim for my new cabinet needs. They came out and helped me measure and design my kitchen cabinets and island initially. Super patient with me on answering all my questions and helping me find the best measurement and solution that will fit my daily home needs. Jason came out two times because we ended up getting measurement for our kitchen and restroom cabinets as well since wanted the same set for both restrooms and cabinets for color and feels. The process was so seamless and their quotes were by far the best in town. After all the measurement is done and we finalize our designs, we went in store to pick out our stone and handles. I think that was the only hard part of the whole process because they had so many choices for handles and stones to choose from. After all that is done, their installation team came out on the scheduled date and time we scheduled and got the whole thing done in less than 2 days. I was so pleased with the finished product and process !! Thank you for making my home feel like a million bucks ! 11/10 would recommend!

If you can find what you're looking for here, it doesn't exist. I can get lost in the place just…read moremesmerized by everything they have to offer. These really large kitchen supply stores are hard to come by. I'm not a restaurant owner just a guy who likes to cook. So this is like a toy store. So if you are in need of that something special or even looking for something you don't know you need, pay them a visit.

If you speak English or Spanish and need help finding great deals on equipment you have to find…read moreAlex. He's tall and good looking but also really really good at his job. He answers late night texts. Never gets mad even if you're the worst. Guilty! He'll price match and look for all the deals and rebates and give you options. Even if he makes a mistake he always makes it right. Don't bring your wife or girlfriend as they will fall for his charm. I know I did.

Megan worked with me on bringing my new bathroom to life. I was in need of a new bathroom converted…read morethe laundry room into this bathroom. The process was seamless and simple with Megan reassuring any worries. Highly recommend 10/10

Small store located in Arcadia, has several brands on display but mainly has a catalog online to…read morelook for products. They have a "designer" in house which the front desk gave us an appointment to go in. Upon arrival, we sat at the desk letting the designer know what we wanted. However after 10 minutes it clearly shows she's not experienced and does not know what she's talking about. Shower tubs styles were named wrong, unfamiliar with the product lines, it's more like she's online shopping for you while you're sitting next to her. Prices are high and there's no design service. She said twice she would email us the chosen products but never got an email or follow up. Would not recommend coming here unless you're unable to do your own online shopping.

I never thought I'd be writing a 5-star review about a renovation due to many poor experiences with…read moreother contractors in the past, but I cannot say enough good things about Elegant Kitchens and Bath. We remodeled our guest bathroom and it was a smooth experience from start to finish. Communication was excellent throughout. Freddy, Natalie, and Sam were great and so easy to work with. Honestly, it was a very painless experience. And the bathroom looks amazing. We were initially a bit hesitant about being limited to the showroom's materials but they had a pretty good selection. We did have to make some compromises for the wall tile, since they didn't have exactly what we wanted, but we're still very happy with how it turned out. All in all, I highly recommend EK&B.

They were the best. They were very patient. Kind, respectful and we're always on time. They cleaned…read moreup every day before they left and they cleaned up upstairs where they were doing their job everyday before they left. I would recommend this company to all of my friends. Freddy and Joels were very patient and helpful throughout the project. Thank you so much.