We always bring our cars here for inspection; bonus that it's now the same shopping center as where…read moreour kid swims... it's super cold out here right now and half of me considered doing an inspection in six months just so I can avoid the cold outside wait haha. Anyway, for the last four years we've brought both our vehicles here and have never been disappointed; customer service is great and they keep the lines moving quick! We drive by pretty regularly so if there is a line we don't wait. I normally do some quick shopping at lotte or spend some time at Dairy Queen while I wait; but if it was later in the day you'd find me at kilroys haha

No prices on most drinks. $6.59 for a bottle of Starbucks Mocha. Lost me as a gas and drinks…read morecustomer.

5 stars for the prices alone. Consistently affordable…read more No service. You pay at the pump and fill up the tank yourself. Some of the Liberty gas stations have drive thru-car washes. This Liberty does. Be mindful of the hours of operation because they close the car wash at specific times.

Hey there, I'm back again. I tend to visit here more in the summer because of the carwash & I…read morereally only can add that than they have a new carwash machine & are now open 24 hours. As always, if you buy a carwash your gas purchase will be discounted & they have vac machines for $2.

I had tires replaced here and my car started squeeking. When brought back to help, they said it's…read morenot under warranty so I would have to pay to fix something they caused and then blamed it on another part of the car... even though it wasn't an issue before they changed my tires. Very bad customer service and manager was rude. I wouldn't recommend coming here if you're looking for help. They will charge a lot and then not help afterwards.

This Shell has been here for considerable time. If you're running close to empty, they are fairly…read morecompetitive with other nearby stations. This is between Annandale and City of Fairfax proper. There you might save a few cents. I've had the car inspected here, and had a EGR valve handled to my satisfaction. If not mistaken, I still believe they have online and paper coupons for oil changes at a great price. It is a tight fit in here. Route 236 is never boring. If you go here in the evening rush hour, I hope someone will let you out westbound side. The employees are decent folks. It's a clean station, and they have a small selection of candies or sodas for a quick pick you up. If in the area it works for basic purposes.

I took a chance on them seeing they were under new management. My work van is my life: if it's not…read morerunning, I'm not making money. I took it to them for a rather large job, and they were faster than they said it would take and had me back on the road in a day. The next time in, they took longer than expected. But, they took care of my issues and threw in my inspection and oil change at no charge. Quite simply, they are old school when it comes to making sure customers are taken care of the right way! I will only take my vehicles to them.

These people completely BUTCHERED a simple task. And I say simple because they are IN POSSESSION of…read morethe necessary tools to complete the job. I came in with 3 locks on my tires I needed removed because I had recently lost my key. They removed all three but damaged the bolt in the picture. After buying a new set of locks and trying to tighten it on, they accused me of being the one that did the damage -_- AS IF. I never thought I'd need the police present for ANYTHING in my life. After seeing the damage, the manager, grabs her mechanic and asks him to check. They grab my BRAND NEW LOCK and try to tighten it on with their HANDS BRO I can't make this up. And then they tell me, "look! It works you're wrong." Right before telling me the brand new lock is what is damaged. They communicated in SPANISH, WHICH I SPEAK, but I guess she forgot so, and said to each other, "esta sobado" meaning the bolt is damaged. If you zoom in on the pictures you can see the difference between the 3 old ones and the 1 new lug nut. The 3 old ones have SEVERE signs of struggle which they did struggle to remove them because they didn't have the proper key so they had to use their own. And the brand new lock is where the problem lies......... YEAH RIGHT I highly recommend people stay away from here, these people are unprofessional as hell. I ultimately ended up getting a refund of $75 AFTER she tried to charge me $110 to fix the bolt they ruined. All this trouble for a $35 difference that could've been avoided if she had just agreed to fix what they had ruined. ZERO integrity ZERO character.

Saved $1.30 today with my Giant Fuel Rewards!…read more Still a very convenient location but today, my pump #7 kept cutting off for no reason & they still do not have anything out to clean your windows; the containers continue to sit there empty. Bummer!

Very bad experience with Shell Annandale for car repair service. Be careful of hidden fees--they…read moremay add unexpected charges to your bill without clearly explaining them upfront. I was very disappointed with the service and the extra charges. Not recommended for car repairs.

For some reason this station comes up when looking for places that have "free air". This bp station…read moredoes not. Just went by there and the two machines they have for air require money to use.

This review was from the summer…read more Good prices today. You save more on the price per gallon when you pay with cash.

I first started using Mr. Kim's Auto Service in 1972 when his father operated this facility…read more Now the son Bill Kim runs the Auto Service and does an outstanding job of providing excellent auto service repairs and maintenance. His Service prices are the most affordable I have ever come across in our County. This is the automotive Professional you want to work on your vehicle. Foy J White Jr

I have been a regular customer of Backlick Service Station for over 20 years. I have only positive…read moreexperiences. Bill is an honest, hardworking mechanic who offers the best service at the lowest prices possible. He really cares about his customers. I highly recommend this station for all your car needs. It is a family-owned business. Bill and his wife Donna work hard and care about the people. I love pretty flowers that Donna plants to make this gas station very pretty. Remember to bring cash to pay for gas in order to get the lowest gas prices in Annandale.

I've been taking my cars here for years and really like working with this team. They're not always…read morethe cheapest, but they do quality work and they stand behind it. I had glow plugs replaced on a diesel engine here. When they failed, the shop took care of everything and made sure it was good to go. Special shout-out to Zack -- one of the mechanics. He always goes above and beyond.

I was filling up my tank and walked in to see how much they would charge to replace my rear brake…read morepads. I told them I have the OEM brake pads (Akebono) in the trunk. They said they had to supply the part or they couldn't warranty the work. These are the brake pads you get at the Toyota dealership. What they meant to say is they want to order parts from their supplier, like NAPA and mark up the part for a little extra cash on their ticket. I only use OEM parts on my car and I don't like mickey mouse aftermarket parts on my car. I did not have this problem with another Shell I used to use so they lost my business for a pad change, oil change, coolant flush and a brake flush. Smart

Annandale shell and Shell Annandale are different Annandale…read moreshell is very good Shell Annandale is very very bad

I stopped in recently for Gas and it was just a good gas station. However, I decided I needed to…read morego to the bathroom and wow do they do a good job of keeping the bathrooms clean. So many service stations do not - these folks know how to keep customers happy.

"Accidentally" fueled my pump with an extra $10 dollars $30 bucks instead of $20 dollars.read more

Gas here is good value. Significantly cheaper than any nearby gas station. I have been going here…read morefor inexpensive gas for a while, and while the lines are long, someone who makes not much money like myself really appreciates the extra dollar or two you save every time you fill up here. However, over the past week I have had a series of issues, alongside extremely poor customer service. I purchased a car wash alongside my gas a few days ago. It was late at night (~10:30pm). It was $8.50. The receipt in the machine did not print, so I could not get my code to use the wash. So, I parked my car, went up to the kiosk, and there was no one there. Waited, I kid you not, like 3 minutes for the guy to come to the front (there was a buzzer, I made sure to hit it when I needed service.). Finally, he printed the receipt for me. With the code on it! But my troubles were in fact far from over. I pulled up to the wash, started entering my code, and the machine said "OUT OF SERVICE, CONTACT MANAGER" on display. Darn. You'd think the guy printing my receipt would tell me that, but things slip peoples minds constantly, so whatever. So I go back to the kiosk. This time I don't have to wait for the guy. He is actually walking out the back. I stop him, tell him that the wash didn't work, and he said something about it missing a part. Okay. I asked for a refund. He said no. What? It's late. I don't have time for this. He told me the code was good for 2 weeks, and I could come back at any point. Okay. Fine. This place isn't far. I'll live. Fast forward a few days and I stop to get my long awaited car wash. Lo and behold, The wash is cheap and bad. It did not use any soap. There are still water marks and pollen stains all over my vehicle! It was no better than just letting my car sit in the rain. Well, crap. So I assume that there's an issue with their car wash, and that I didn't get duped because I like to give people the benefit of the doubt. So, on my way home, I gave them a call. The guy on the other end says there's nothing he can do. No refund, no credit toward another wash, doesn't even want to look at the car and see if something genuinely went wrong. Hangs up on me. How foolish of me! I expected soap, in my car wash. I might still buy gas here. But if I find a place that offers similar prices and has even mediocre customer service, I will start going there in a heartbeat.