DO NOT get a membership here. Absolutely horrifying experience trying to get this gym to cancel my…read moremembership after I left town due to their "you have to sign a paper in person to cancel"......HOW IS THAT A REQUIREMENT IN 2025. After talking to the manager, the franchise owner and getting no resolve, it is evident that they bank on people to sign up and trap them by making cancellation a challenge. Plano has a lot of amazing gym facilities and this one should be last on the list given their customer service is horrible.

Workout anytime is a great gym. Nice equipment. Both machines and free weights. I've been a member…read moresince may of 2022. It's a convenient place to workout. Becayse my schedule is quite varied.

Best gym in Texas, out door and indoor, good vibes clean equipment! Good music, staff is great…read more Easy to get access

If you cancel your membership without 30 days written notice, they send you to collections…read moreautomatically without any communication prior. My card was stolen recently, so I had to shut off all my cards and cancel subscriptions. And Metroflex decided to turn an already frustrating situation into a hellish one by trying to ruin my credit without communicating that there was even an overdue balance. Incredibly unprofessional and a surefire way to permanently lose a customer.

Alan at the front desk always sets the tone for a fantastic workout! Every time I walk into EōS, he…read moregreets me with a genuine smile and incredible energy. He is always professional, incredibly helpful with any questions, and makes every member feel valued from the moment they step through the doors. Staff like Alan make a gym feel like a community--he's a huge asset to the team! Tori's yoga class is easily one of the highlights of my week at EōS! Her instruction strikes the perfect balance between challenging and grounding. She offers clear, easy-to-follow cues for all skill levels and always creates an inviting, zero-judgment space where you can focus on your own practice. You leave her class feeling rejuvenated, centered, and physically stronger. If you haven't taken a class with Tori yet, you are truly missing out!

I love this gym!! Very big with a lot of machines! And great vibes! Shout out to my guy D.Lee!!read more

The facility is clean and they have staff going around to make sure it stays that way. The front…read moredesk staff is wonderful. They have a guy there with one leg (I don't know his name), he's one of the reasons why I go here. He's just awesome. He's courteous, professional, and goes out of his way to say hello and goodbye to people and make them feel welcome. This is one of their nicer locations and I enjoy coming here.

MAKE SURE TO STAY AWAY FROM THIS GYM!!! And avoid the rude ass manager-- Eloise, if you don't want…read moreto ruin your day. I've never experienced such horrible customer service until today. My friends and I were interested in joining a gym together, so we went to the 24 Hour Fitness in Richardson yesterday to get our guest passes. We filled everything out online, signed the waivers at the gym, and the employee told us we could visit other locations for three days to try out their amenities. We went to the Plano location today and presented the guest passes we received from Richardson. That's when the manager, Eloise, stopped us and claimed our papers weren't legitimate. I was confused and honestly baffled because we followed all the steps at the Richardson location. She didn't even try to verify the information in her system before assuming we were lying. I asked her to call the Richardson gym to confirm everything--because seriously, who fakes a gym guest pass? She called, but they couldn't verify anything either since the employee who helped us wasn't working today. At that point, I was already frustrated for two reasons: 1. Her attitude was terrible, especially toward three potential new members. 2. She had the nerve to tell me, "There's no reason for you to raise your voice," when I was just trying to explain the situation. I've worked in customer service for over 10 years, and I've never seen a manager escalate a situation like this. Isn't a manager supposed to de-escalate issues? We even asked, if the vouchers were invalid, could she just issue new ones? She said no because the Richardson and Plano systems are different. Again--how is that our problem? Why couldn't she be helpful and try to solve the issue? Maybe offer us a tour of the gym or at least acknowledge that we made an effort? Her attitude came across like, "Wow, they're lying." It's a gym, not some fancy restaurant. Like, what??? I had heard good things about this gym, but after today, I'd strongly advise people to stay away--at least from the Plano location. If this is how they treat guest pass holders who are genuinely interested in signing up, that says a lot. I really hope 24 Hour Fitness addresses the behavior of their manager, Eloise.

I have come twice for the few monthly women's boxing classes hosted By Mik! She is PHENOMENAL. If I…read morelived closer I would definitely be joining this gym. All the men are respectful and are just really there to work out, everyone is super friendly and Mik is the truth!!! Will continue to come to this place!

Okay so I almost did not write this review because I kind of want this gym to be my gem and no one…read moreelse's. But then I decided to share the love. So...you're welcome! This is a great gym for any time of the day workouts. There are a few treadmills, stair climbers, cardio machines to the right when you walk in. The turf is massive and they have wonderful strength equipment. The locker room is clean and pristine!! They also have amenities and showers if you are booking it to work after. If more up close and personal training is what you are looking for they have that and it is a low key environment so you get the 411 and the lay of the land. I enjoy having this as an option when I want to do my own thing. If you are self sufficient in the gym this will be your vibe. There are boxing classes too in the early mornings and after work. BYO towel and hydration.

House of Power is not just a gym. It's like walking into your best friend's house. When you come…read morehere you see friendly faces, can sit down and eat before or after your lift, and talk to your coaches about how to become better. Every member has a busy life and comes to train on a serious level. But it doesn't come without laughter and smiles and I always leave the gym in a better mood! This gym is for anyone who wants to start, re-start or continue their fitness journey. It is for the competitive Powerlifter or Strongman, to the mama who wants to stay fit. You will be encouraged or motivated whether you are lifting 30lbs or 300+. The HOP fam is like none other!

From the owner: House of Power is a strength and conditioning facility here to support athletes and fitness…read moreenthusiasts with their busy schedule.

The gym is overcrowded with teens who will just play on their phone while sitting on a machine in…read moretheir sandals. The worst part is if you cancel. You have to give 30 days notice, you can only cancel through written notice or calling them. They put you on hold for an hour. Then they send you an email. That email is a link to another website that you have to register to. Then you use that website to cancel. AND YOU HAVE TO PAY A CANCELLATION FEE! Are you joking?!? After years of being a member. A slap in the face.

I was asked to sign a document as a guest pass. Right after signing, the staff realized it was…read moreactually a membership agreement and told me it was a mistake on their end and that they would fix it. I was clearly told not to worry and to go ahead and work out. Now, three months later, I receive a letter saying I owe $112, and suddenly the story is: You signed it, so you have to pay. $150 is not the issue. The issue is accountability. I trusted your staff when they admitted the mistake and assured me it would be corrected. After multiple calls, instead of taking responsibility, I'm being spoken to as if this is my fault for signing something your employee gave me incorrectly. If this isn't dishonest behavior, then what do you call it? Very disappointed in how this was handled. This is not how a professional business operates.

Love Kimmy! She's amazing! I love to see her every time I come in! She's fun and positive and…read morehonestly you can't get that type of energy anywhere else! 10/10 would recommend working out here even if you come in just to see her!

12 minutes ago New I…read morejust came here because instructors invited me to be their guest in the class. As soon as I went to the class 3 employee went in to the class and talk to me that either I'll be a member or ill pay $16 for a day membership. I'm already like 15-20mins late for the class, they should have talk to me after and do all the talking. Anyway, it is embarassing what they did i don't mind to pay or whatever since I actually paying like $250 in other studio for a month and other membership as well but to bombard me with 3 people like it seems like i did a crime or something i got so embarassed and not welcome at all. Adam (short guy) is not apologetic at all. I guess this will be the last time i'm going to this and stick with much more established gym like La fitness and other high end studio rather than rude employeee that will stressing me out whenever I come

This is best place to workout in all of plano area. Steve Trentham gives each person individualized…read moreattention and bases their workouts on their physical ability and stamina. He pushes you to your maximum capability. I have been coming over a year and have never pushed myself to the strength and conditioning Steve has pushed me to. At 57 almost 58 years old. I can deadlift 320 lbs, squat 255 lbs, and bench press 155 lbs. My results have been unbelievable. I have surpassed my goals. For the price, you will not get more individualized attention or results anywhere. Check it out! I'm definitely not going anywhere else!!

I love this place. Steve is a great trainer and listened to my needs about my old injuries. He has…read morea morning group that is very welcoming and focused. This isn't a foo foo gym. So you won't have showers or towel service. You do have tires, sleds, kettlebells, cardio equipment, ropes, etc. This gym is perfect for individual and group scenarios. You will get results. I am very happy that I gave this place a try.

great place to work out, has everything you need. people are friendly, think of an 80s gym with a…read moremodern twist

Great local gym. Totally different feel than all the corporate gyms and I mean that it a good way.read more