We have been getting our scripts filled here for over a year and dealt with the long waits, the…read morecurious ready notifications immediately before closing, and the rude behavior of the pharmacists because it was close to our home. Yesterday was the final straw. Our daughter has been getting the same script for over a year but requires a new script each time. The script was called in Tuesday and put into "under pharmacist review". I didn't babysit it this time and let it do its thing. It finally went into "in process" status Friday. Saturday morning I went into the store to pick up another script and spoke with the pharmacy tech, asking if there were any blockers to getting it filled that day (explaining that due to the delay she had her last dose that morning). They confirmed there were no delays, the medication was in stock, and to come back after 2pm. Not ideal to have to come back, but ok. At noon the script went back into pharmacist review, so I called to make sure there were no issues. After being on hold for 10 minutes, she told me that the medication is not in stock, they won't be able to order it until at least Monday, and could not give an estimate of when it would come in. To expect anyone to go without their meds due to sitting on it for 5 days is ridiculous, let alone no apology or remorse for the delay. Enough is enough. We are moving our scripts to another pharmacy. They can keep their negligence, rude attitude, and delays.

Store is very poorly run as far as the pharmacy I was on hold for almost 30 minutes then they hung…read moreup on me. I will be looking for a different pharmacy for sure. I went into the store the next day after being on hold for an hour. I asked the pharmacist about the wait. She said they were not answering the phone, between being a short staffed and giving vaccinations they had no one to answer the phone. I can understand that but either change the phone message or have the phone answered someplace else. I have to speak to them to get my prescription due to how Walgreens handles the prescription.

What a great way to receive your COVID BOOSTER and Flu shot all in one sitting. They are so well…read moretrained I did not feel either shot and I was out of there in minutes flat. A very clean atmosphere, with social distancing. Oh DID I mention you also receive a 10% off coupon for any grocery shopping you want to do. Talk about FULL SERVICE!

This pharmacy is amazing!!! After searching for a pharmacy who had my daughter's medication in…read morestock for 5 days, speaking with 8 pharmacies, Walgreens calling me about my prescription one day then claiming they don't have it the next, Safeway ordered it for us immediately and had it ready for me the next day. I don't think I'll ever use another pharmacy, despite the fact that it's 25 minutes away from my home. As far as I'm concerned, they are the only competent pharmacy and staff in the area. Highly recommend!

I realized I needed a copy of my bloodwork doctor's note. Grabbed my thumb drive and headed to…read moreOffice Depot but for some reason they were closed. I remembered Walgreens had a photo area so I went to check if they also had a printer. I learned that they can print a document if we upload it through their website. The two associates were so nice to me. Understanding and helpful. They printed my document and saved me from not being able to make my appointment.

They have great customer service. I don't understand the low ratings as I have been going for 20…read moreyears and have never had a bad experience with them. The insurance company maybe but not their fault.

I wish I could give this pharmacy zero stars. The employees…read moreare occasionally rude. The wait times is ridiculously long. The phone system does not notify half the time when prescriptions are ready. I can't believe anybody goes there. I tried to work with them but now I give up. I am leaving and never going back.

I feel like this is the best kept secretly awesome pharmacy in castle rock. I don't want everyone…read morerunning here but I have to give these employees some love. They are soo helpful and if they don't have the medicine I need they have suggestions and a connection with other king soopers to help. And a drive through!

Went in to get body lotion and saw the most perfect gift for my son. A Lego Fast and Furious…read moretechnic car. He is going to love it and we can build it together for Christmas. Forgot my actual card so had to log into my app to checkout. Thank goodness I didn't have to queue up for a temp card.

Here you find great deals (on many things you didn't know you wanted!), a clean store, and a team…read morededicated to making your experience the best. We shop for our one offs elsewhere and get all of the items we need in bulk at Sam's Club. They make it easy with wide aisles, good prices, and clearly marked prices. If you're in a hurry, order online and pickup. We're looking forward to delivery and hope it comes soon (we'd buy more here if they had it). The membership is worth it, so get one an be in awe!

Great passport photo experience with Tom! He retook it a few times so I didn't look like a convict…read morehaha. He was extremely helpful and gave me tips on expediting the process as well.

Who gave you the right to speak down to your customers like that? I've never experienced such rude…read moreand judgmental behavior in a place that's supposed to provide a service. The more calmly and politely I tried to interact, the more these two bald men acted like they were personally offended by my presence. They didn't just lack basic customer service -- they looked angry from the moment I walked in, as if smiling was beneath them. I came here for a service, not to be scolded or silently disrespected. It was honestly uncomfortable and unprofessional. If you can't treat people with respect, maybe don't work in customer service. ...Thanks for turning my good mood into stress and frustration. Much appreciated.

Worst pharmacy customer service in Castle Rock. I need to stop a prescription from being filled but…read moreyou cannot do that on the App/website. I called this evening closer to closing time and waited almost 1 1/2 hrs for them to still not answer the phone . Ridiculous!! Moving everything back to Walgreens.

Been going to this location in Target for years. Bridget, Heather, Rachel, and Staff always take…read moreexpert care of our family's prescriptions. Excellent customer service and communication. Thank You CVS Target Castle Rock!

Clean store. Went to have passport photos taken for a renewal. Duh me - did not see button to press…read morefor assistance. I asked the cashier and she sent someone. They were training an associate so she observed the process. Friendly people. Photos came out ok. I don't like passport photos.

My visit was flawless due to a pharmacy technician named Dani. Technically perfect, she…read moreadministered my flu shot and I did not feel even the slightest discomfort. She was both extremely professional, and warm and compassionate at the same time. She facilitated my request for the shot as well getting my prescription filled straight away. She is exactly what any pharmacy should hope their employees can accomplish, great experience because of Dani!

Not a warm welcome from employees. Women's clothing…read moredepartment over the past year clearance racks have become a complete mess and unorganized. Most items are not tagged with yellow clearance prices or have incorrect pricing signs on racks . This is my local Walmart store however I have found that the Walmart store in Parker and Elizabeth have much more to offer, they are open until 11pm and employees have a good friendly customer service staff UPDATE: Store has been remodeled in May. Much better layout and clearance section is organized for now

Came in for Mabo tofu sauce and IPA beer. No mabo tofu sauce so sad panda. We wandered around and…read morefound a treat snack and the beer we wanted. On the way out beer purchase had to be verified for eligible age. No problem. What I did have a problem with was as we walked from the cash register by the door and had the receipt in hand, the door person had to check that we paid for our purchase. I felt like we were targeted as plenty of other people went through the door with no receipt in hand. Whatever. It's Wal-Mart I guess.

This establishment is poorly staffed, and always has been, they make numerous mistakes and they…read morehave no ownership whatsoever of them. They have a new answering service where you are not able to put input your refill information. You have to leave a message. I tried several times to do this on Friday the day my prescription expired. I was unsuccessful. The following business day was today the 23rd. They are refusing to refill it for me and will take no ownership whatsoever of their faulty answering service. Josie was condescending and the manager Amanda hung up on me. Neither of them were professional. I would not recommend anyone go to CVS. It's be an issue since it's inception. unacceptable.

Called to check on prescription status as the automated call system was not working (per usual.)…read moreAsked for front desk to get transferred back to pharmacy and was immediately met with a very angry woman who yelled "pharmacy is closed till 2" and immediately hung up. Don't listen to me though, look at all of other reviews that speak volumes to the service at this CVS