Im surprised at the low ratings this store receives. I usually enjoy visiting here. Everything is relatively easy to find and staff is friendly. They try to engage you in ways that are friendly but not overbearing or transactional. I visit this store on a regular basis. I can't say that I have negative experiences. They're not five star worthy as there is room for improvement. I will continue to shop here on a regular basis. Also, pharmacy here is relatively seamless. It's usually in and out in a reasonable amount of time. read more

I realized I needed a copy of my bloodwork doctor's note. Grabbed my thumb drive and headed to Office Depot but for some reason they were closed. I remembered Walgreens had a photo area so I went to check if they also had a printer. I learned that they can print a document if we upload it through their website. The two associates were so nice to me. Understanding and helpful. They printed my document and saved me from not being able to make my appointment. read more

They have great customer service. I don't understand the low ratings as I have been going for 20 years and have never had a bad experience with them. The insurance company maybe but not their fault. read more

Busy Friday late afternoon and it was obvious that each employee was doing their best to safely, promptly and with perfect accurately take care of everyone. While standing in the pharmacy line, there was a woman in the drive up line, who was quite apparently wanting to be as rude, hideous, as nasty as possible, to the employee "Brandy" who was being ultra polite, professional and respectful of the customer. This customer was screaming through the window speaker, accusing Brandy of insane statements that Brandy never uttered. I wish I could leave a review about the customer. Every single person in the inside line were forced to watch this heinous woman scream and so many bizzare accusations. Brandy NEVER fell for it, and Brandy remained beautifully composed and again super polite and kind. It was escalating quickly to an unsafe situation, and the pharmacist came to intervene, the customer eventually became tired of screaming, and sped off in her junky old mini van. Brandy was perfect!!!!! I'm actually submitting my review while still in Walgreens. I keep hearing Brandy's sweet, pleasant and kind voice, when I would have had to leave and go home!! Not Brandy! She is still smiling!!! read more

No accountability, blames call center for incompetence & being hung up on. Management are narcissist who give no fucks about anything except how to make things harder & more painful for the customer. Had to drive an extra 1.5 hrs & no apology. Negative 8000 stars. read more

Are you kidding me?! I just sat stuck between two vehicles and the old outside drive thru line curb for 25 minutes waiting to pickup my prescription to avoid having to unload my sleeping children. I was next and the woman in front took 25 minutes. I pulled up for my turn (a quick 2 prescription pickup that I do EVERY MONTH) and they close the window on me for their lunch break. It's like they don't care that the person in front of me took so DAMN long. That was the little bit of time in my day that allowed me to go get the prescriptions. Ill be transferring out my prescriptions, including my anti-depressant that Walgreens wanting to charge me $145 with insurance for when I got it for $4 on goodRX at Safeway. what a joke. read more

the lady at the photo counter wouldn't help my friend because she had a "tech call she had to do" very poor customer service. customers who are in the store should be helped before taking a call. very disappointed. read more

Danielle in the photo department was beyond rude and not willing to help. Also says she is a manager, very poor choice of a manager....

Zero stars System doesn't work Can't get direct info from local docs??? Worthless Useless Unusable read more

This pharmacy shouldn't be able to label itself as a Walgreens. Took over a week to fill a simple birth control script, then called me to say I would need to drive 20 miles north to get my script because they couldn't fill it. Extremely frustrating to be treated this way when I need a time sensitive medication. read more

I've been visiting this Walgreens for 2.5 years and have never had a bad experience. I use the pharmacy on a monthly basis and have used the drive-up as well as in-store. The staff is hard working, pleasant and efficient. It has to be a thankless job as most people picking up prescriptions aren't in the best of moods, so I applaud and appreciate the staff for dealing with cranky people. You've always been pleasant and quick for me so thank you! Your hard work is appreciated. read more

Walgreens pharmacy covered me, when CVS dropped the ball! It took Walgreens 15 minutes to fill a prescription I have waited for three days, and still isn't filled, to get from CVS. I will gladly give them a shot as my new pharmacy. It can't be worse than CVS. Keep up the good work Walgreens read more

Pharmacy needs to get its act together. They left me at least 2 voicemails that my refilled prescription was ready. When I went in to pick it up, they told me it wasn't ready and I would have to wait for 2 hours. I was not able to wait because of plans I had and missed a dose as a result. First: I never authorized them to spam me with voicemails in the first place, and second: if they're going to be doing that, the least they could do is GET IT RIGHT! read more

I will never shop at a Walgreens again because of this location. The pharmacy is a joke.

This place is a joke. I went in for a vaccination and the pharmacy staff have a huge problem when people ask how long will it take: are you just used to people sit here and wait on you all day!? Well I'm sorry that isn't my case. I was so nice to ask one of the technician that how long will it take and she looked at me like omg are you seriously asking that question? They are working on it already... Poor quality of the staff. Overall took an hour for me to get a shot. read more

Went to drive thru to drop off prescription so that we could come back later. After running our errands we came back. The makeup and facial care products were on sale. Even bought Burt's bees makeup wipes on clearance. It was a better price than the other brand I was looking at so I decided on that. The restrooms were clean and didn't need key to go on. That's important to me the cleanliness. Also found body wash for a decent price as well. Since I'm traveling it's hard to pack everything. Also made some photos online to pick up later. The cashier she was friendly as it was later in the evening. Being a valued customer I used my beauty entuhusiast $5 coupon yay!! Only ended up being about $3 all together. The location is close to everything so we will return again. read more

We had a very pleasant experience at this location yesterday with our vaccinations and purchasing items from the store. The pharmacy was very organized and treated us with professionalism during our entire visit. We both had appointments and I was surprised they were running on time. The cashier at the checkout stand for our store purchase was very friendly and helpful during the transaction. All in all it was a very pleasant experience. read more

Staff at the pharmacy are so unprofessional. Never once have I been here and have a good experience. Always slow, takes hours/days to get prescriptions filled and when you ask them why it takes so long they're so rude and defensive when making up stupid excuses. read more

I've been a customer for years and cannot bring myself to go back in there after how I was treated by the pharmacy staff. I transferred my meds and my families meds to another pharmacy. Try being kind in an otherwise awful world. The anger you displayed is sad and what's worse is that it was not even warranted. I'm guessing you are a miserable person. Hurting people hurt people. read more

The pharmacist here was completely rude. Tall dark-haired girl was extremely mean to every single one of her coworkers and was super demanding and snapping at them and then when I finally (hours later) got a chance to talk to her she was very short and rude to me too. She said her name was Brittany. Looking at the rest of the reviews here, looks like I'm not the only one complaining about her.... in health care you should definitely be nicer to your patients. read more

I went to get a flu shot and an Rx refilled. The staff was very friendly, but it was chaos. They would work my items, and then they would work on something else and forget my items. They need more help, or a better system. Nice people though. They are trying, so it's not so much their fault, but the fault of Walgreens for not providing them with what they need. read more

Scheduled an appointment for a Yellow Fever Vaccine and got it approved by them. Came in and they said they have never seen their store ever have it. Wasted 45 minutes of driving, lady said they probably tried to call me and tell me. However, they never attempted to reach out to me, update your website if you can't do what you offer... read more

Recently I've had to go to Wallgreens several times in the last couple of months and I must share that the manager and his employees have excellent customer service skills and I feel that they have a positive spirit and they are so friendly,caring,respectful and professional. I will continue to shop there and I highly recommend Wallgreens on Allen street to the people in my community. sincerely: D. Lanzarone read more

I submitted my prescription in person. They told me it would take four hours to fill. I went back home and they called and they said they could not fill my prescription because my insurance carrier was not covered with my doctor and he needed to carry their insurance. I said he's not going to do that just for me. I said I will pay out-of-pocket. They said no. I said that should be against the law. So I had to go back there and retrieve my prescription. I said you should have checked those things before I left. I will never go there again they were rude and nasty and it was very embarrassing read more

I requested a prescription refill for my dog via their automated system and it wasn't ready when I got there. However the pharmacist requested a rush without being asked and it was ready within minutes. Very appreciated! read more

DO NOT ORDER PICTURES FROM THIS LOCATION! The tall, rude, pathetic chick who works at photo, was so disrespectful. I have never dealt with someone so rude and insulting. She argued with me that I made separate photo orders (which I didn't). They were just 2 different sizes. When I told her that, she argued and said I was wrong. I told her it was a 8x10, she checked the other sized bins and saw my order, threw it on the counter and said "if you can read numbers, you can see they are different order numbers". I explained that it was all under the same order, but one was a different size. She continued to argue with me for no reason and yelled that she has a job and knows what she's doing. She was insistent that I placed two orders and I was wrong. I placed ONE order, and why is that something worth arguing about? I got my photos, but she had to be right. I then laughed her off and paid and she then followed with "hope you have the miserable day you deserve". To top it off, my large, professional photos, are not printed properly. Don't waste your time going to a location with low quality and unprofessionalism. read more

The store itsself is fine; however, after not using the pharmacy for numerous years due to poor service I thought I'd give them another shot. Big mistake. They are more rude than ever and they are exteamly slow. Don't expect to quickly run in and pick up your meds; be prepared to wait. After expressing my concern about their service they guy said. "Then don't come here if you don't like it". So, good news Walgreens, you don't need to spend any more money advertising your pharmacy. Apparently you've got more then enough business. (would have given 0 stars if that was an option.) read more

Pharmacy. Slowest Pharmacy ever. Never enough staff. Poorly trained. High turnover so never the same staff. Wait times are too long.

Worst run pharmacy ai have ever used. Staff is rude. They make some serious mistakes. Wait in lines is always VERY long.

One star for their pharmacy is already too much. It took them two hours to fulfill my wife's perscripti on. When asked what may have gone wrong, all I got was a snarky "I don't know." I wish I would have read other reviews prior to going there. It would be heLpful if management were to read reviews on start evaluating their process and customer service. DONT GO THERE! read more

The females at the pharmacy except Brittnay are really rude and have a ton of attitude:( I want the staff back from when I first started coming here :( read more

I've picked up numerous prescriptions at this location and the staff have shown nothing but professionalism. I've done and walk-in and drive-thru and they have a hard job and they do it great. They are polite, helpful, and kind!! read more

The drive-up pharmacy window is a joke. The females who work the window are worse! They are rude!! I was there today and same thing, rude! There used to be two lanes and now there is just one, making the remaining line long ALL the time! They are NOT open 24 hours as stated on their website! I'll drive to Wilcox for friendlier service and one lane ... anytime. Wish CVS would come to town! read more

My experience here would lead me to believe that they are a bit unorganized. There staff was very friendly and I did eventually get what I needed but it took some work. Initially I called to check on a script. I informed the women who I spoke with over the phone that I needed to pick up a script that my primary care Dr. Had sent over but that it was written a while ago. She told me that there was nothing in her file for me. After further explanation she found my script and told me they would fill it and I could pick it up the next day at 1pm. She was friendly, maybe just needed a bit more training in there systems. I arrive the next day around 1:30pm I go through the drive through and am told my script isn't ready yet to come back in a half hour. I come back in 1/2 an hour to find out they are out of my medicine. They gave me the 5 they have left and tell me to come back tomorrow afternoon. I go back the next day and they have my script and info correct. It took 1 phone call and 3 visits to get what I needed. I spent way too much of my time dealing with this. The staff being friendly saved this from being 1 star. Depending on how you enter the complex you may or may not have to drive all the way around the building to get to the drive through. Plus there is currently a lot of construction surrounding one side of this location. I would suggest a different location. As always I am open to discussing this review with management should they reach out. If they can explain how they are improving there training procedures for pharmacy staff I will update this review. read more

I just need to drop off my Rx to get filled. I can pick it up later but I have already waited 40 mins at drive through. I can't leave because I'm blocked in. The lady at the window seems overwhelmed but customers should not have to wait this long because of staffing issues. This location can't handle the volume of customers it gets. I will avoid this location from now on and would encourage others to do the same. Its too bad because it's close to my house. Get it together Walgreens! This is a fixable problem but no one seems to care because it gone on for too long. read more

Horrible service!! Every time I go into this location I receive the worst customer service. I always order photos and when I pick them up the ladies always give me attitude. Today was the worst and I will not be returning. The pictures I ordered were terrible, so I asked for a refund. The lady that helped me today kept cutting me off and wouldn't let me talk. Finally I couldn't handle it anymore and cut her off and said May I return these and get my money back? She grabbed the photos with attitude and refunded my card. Two separate ladies helped me today -- A younger and older woman. I will not be visiting this store anytime soon. read more

While the Walgreen's store is just fine, this is arguably the worst pharmacy department I've ever used. They are incorrect on pricing at least 50% of the time (always in their favor) and frequently loose refill orders. They have a revolving door of staff so no one is ever really well trained. The only reason to use the pharmacy is convenience of location.....we all constantly hope a CVS will move into town. read more

Great place to waste an hour of your life waiting in the slowest pharmacy line ever to pick up a prescription. I wish I could tell you that this was abnormal but it's not; it takes 4 to 5 times longer to pick up a prescription at this pharmacy than any other pharmacy that I have visited in my entire life and it makes zero sense... read more

This Walgreens pharmacy has the worst customer service ever. My doctors office has had it with them too. Extremely rude, understaffed, long waits for everything. Always a different story as to why the prescription is not ready, I'm done! read more

worst pharmacy ever!!! they take hours to fill a rx! walgreens should close this branch! they take hours to fill and theres never ever ever a line! what are they doing in there??? obviously not serving the public! worst pharmacy ever!! read more