Don't bother. If I could give zero stars I would. These guys were recommended by another company…read more They do not answer their phone (probably too technical for them), and don't return messages. John G. Conroe, TX

Unfortunately my experience there was not a great one. While the drop off was great and easy, there…read morewas a lack of disclosure on what the estimated cost would be - about $100 more AND my generator failed after a full tune up this last hurricane. Tuneup was about month ago. So based on that I would not use again.

They seem like a good dealership. The sales manager was very knowledgeable and kind. They have a…read morewide selection of Kioti tractors.

So disappointed with the Customer Service and treatment by Manager Amy with Southern Tractor. We…read morepurchased a Stihl weed eater from Ace in Willis 8 months ago and the unit would not stay running. It would start and work for 1 minute and stop. Ace Hardware Manager told us to take it to Southern Tractor that they perform Warranty for Stihl purchases from Ace. Also, Ace told us that the Stihl Warranty covered any issue for the first year up to and including replacement of the unit. We then took the unit to Southern Tractor and the gentleman that helped us took it and said "Oh yes, any issue would be covered by warranty". We received a call from Southern Tractor telling us the unit was ready - no mention that there would be a charge. My husband went to pick up the unit and was told, that it required a carburetor adjustment and the charge was $55.00. Manager Amy at Southern Tractor, says that they had to adjust first before they can find out if there were any other issues - no other issues - so they say we are responsible for the adjustment fee of $55.00. Amy was also very rude on the phone when I called to discuss. I do not recommend Ace Hardware for lawn equipment or Southern Tractor to perform work. Remember the warranty on lawn equipment is not worth the paper it is written on.

I bought some replacement pins from these guys. Paid cash and they never gave then to me…read more All excuses no parts and no refund. Ended up at Bills tractor and got my pins in 2 days.

I have used J5 tractor for years. The Conroe location has been a trusted friend! The Johnson family…read morethat owns J5 believes in creating relationships not customers. Remember anyone can sell you a tractor or mower but it is the trust you have in the relationship that really counts. I have been privileged to purchase tractors from Gene an excellent salesman and customer advocate. Ever since I walked in the first time he told me what I needed to know! Not what he wanted me to know. The difference, when a salesman tells you what he wants you to know it's in his best interest. Not necessarily yours. That started my relationship with J5. Selling me what I needed. Then there is Craig,, over service and parts. He has been unbelievable!!! Even when parts have been hard to come by he has found a way!!! Don't get me started how he works with sales to make sure everything is just right! Nor how he has handled every warranty issue, plus an insurance claim as fast as humanly possible. Perhaps it's because of the people like Jerry and Shawn that he has working with him. Finally this post would not be complete without mentioning Andrew!! He just assisted me in buying three mowers this month. He stepped up like no one else I know!! So if you want a great deal on a mower go in and see Andrew and if you want a great deal on a tractor go see Gene. You will be in great hands!!! And thankfully this dealership is family owned not like the corporate box stores. Cody Johnson (not the singer, but he may sing) is the next generation stepping up to continue the Legacy of J5 tractors.

I've using B&C since they opened several yrs ago. They…read morehave always done me a good job on my chain saws, push mowers and small m/c. They do get backed up as they are just that good.

I was shopping around to get my lawn more repaired. A competitor wanted $210 just in labor cost…read more B&C engine repair took care of it for $64. Every other shop I looked at said it would be a week to a week and a 1/2 turn around time to get my lawnmower. B&C had it ready in 4 working day. I would highly recommend this shop.

Nice guy. A veteran!. Mandatory $50 trip charge compromises his competitiveness. And you wont…read moreknow final price of repair until he brings it back fixed. So its "trust a vet. I did and will again. He knows his small engines!!!

Racist ass bitch. I wouldn't support this business or give him a damn dime. Not ever.read more

I found their prices very fair. Very knowledgeable and friendly staff. This was my first visit but…read moreit won't be my last. Small town charm with quality products..

The largest selection of Lyfe Tyme barbecue pits in Houston proper. They were very friendly and…read moreloaded mine in the truck with a forklift. I am not a landscaper or in the automotive business, but this place looks like where the professionals go. Serious hardware.

​…read more I've been wanting a zero turn for years but didn't even try because figured no way would I get financed. Yesterday I went with my husband to look at the mowers thinking that I was window shopping. Decided to try to get financed just for kicks and giggles and was approved immediately and was shocked. The customer care there is awesome. They were very helpful. The process was quick but thorough. They were very, very helpful and I highly recommend them. Even if you think there's no chance you'll get financed, try it. You'll be surprised. Couldn't have asked for a better experience. Thank you, outdoor equipment and staff. I knew exactly what I wanted when I went in and that's exactly what I got.

Took our Gravely mower to them (since we purchased it from them) spent thousands trying to get them…read moreto repair the "it's turning on and off" situation. When we were lied to by Tracy (parts manager) about the parts being on "back order" -- BTW I personally called Graveley's corporate office and spoke with parts and they said that both parts were available and could be shipped out that day, I called back to Tracy and was referred to Dave. Dave said that their system might state "back order" on the parts even if they were actually in store. He took over the case and found that the parts were actually in store and had the mower repaired and returned to us within an additional seven days. We started it up and immediately had the same problem with it. We called Dave and he said that he would call us back. Having received no phone call, we drove it over to the Conroe location on August 28 (having to rent a truck as usual to do so) and when we arrived were told that the owner had decided that he didn't like our review on the internet and that they would no longer work on our mower. Classy. What a professional move. If you can't fix it, just decide to shuck off the problem to another company. Not a problem Dave. Not at all. Quite frankly it was too much trouble to deal with an unprofessional, lying, group of staff who wouldn't answer the phone (BTW they do have caller ID so if you become a "problem" don't be surprised if nobody answers :) !)

Jimmy repaired both of our mowers...I texted him Saturday, got a response Sunday and he was here…read moreMonday to repair. He is very good. Would highly recommend him.

Great guy was able to fix our generator within a 30min to an hour of arriving there. He was very…read moreknowledgeable about small engines and very reasonable on price. Also gave advice on how to maintain and store unit...Thank you LMDr. we appreciate you helping out today.