Im sharing my experience with Judiann Echezabal regarding a custom dress I ordered for my prom…read more We had a written agreement that the dress would be completed before my prom in May. Unfortunately, the dress was not finished in time, and communication has now stopped, as l've been blocked after requesting a resolution. She had shipped me the dress half made- not fitting correctly and now what I originally asked for, once i messaged her she blocked me on everything. I provided my own original design for this dress and paid in full with the understanding of that deadline. At this point, I am simply asking for a fair resolution. If anyone has had similar experiences or has advice on how to proceed, I would really appreciate it. I will also be pursuing this through formal channels if needed. Please message me privately if you have any information.

This is why I love YELP, I found a wonderful seamstress, Judiann. She messaged me immediately after…read moreopening a project on Yelp, she said she could make alterations to my pants. We connected in less than an hour, she measured my desired length and made the alterations to my pants in less than 24 hours. Pleasant, easy experience. Perfect results. Thanks Yelp and Judiann!

Do NOT patronize this business! She hemmed a suit pant like a pair of jeans; then said it wasn't…read moreher. I asked her who came into her store and worked on her behalf. She asked if I thought she was lying.

Sue altered a pair of white jeans I had inadvertently purchased a size too large and couldn't…read morereturn. She did an excellent job. They fit like they were custom made after taking in the waist and tapering the legs. I'll be back to see you, Sue!

Received great service, with a quick turnaround time, does amazing alterations to jeans.read more

They were fast, affordable, and kind. Strongly recommend. I needed a quick turnaround and they were…read morevery accommodating.

I chose this place because of the positive reviews, and genuinely wish I had a positive experience…read morehere. To hem two pants and the sleeves of a blazer was $115 plus tax (a bit steep there- and much higher than posted on their Facebook). The pants were $25 each and the blazer was $65. I was hopeful the quality of work warranted that price, but unfortunately that's not the case. The seamstress folded in the arms of my blazer and sewed it in like that, leaving button holes visible in the cuff, of which they kept the buttons that they removed. I had to request she sew shut the cuff button holes now mostly on the inside of my blazer at pick up and expressed it doesn't look good as I now have a thick and bulky cuff with visible stitching, and a visible button hole on the edge of the cuff. The stitches are all visible through the outside of the clothes, and the stitches themself are not neat. I'm extremely disappointed that my nice business clothes (all JCrew and in total cost over $400) now look like this and am contemplating how I'm supposed to show up to work with a visibly horribly altered suit. As a positive, they got the work done way faster than requested (almost 2 weeks) or communicated; although, I'd rather they'd have taken their time and done a better job.

The women owners are wonderful! So pleasant and…read moreprofessional. They Did a fantastic job tailoring my jeans! Wish I knew about them for all the years I've lived here but so happy I found them Now! Thank you!

If I could give a zero or lower, I would!! Drove from Florida to meet my son who drove from SC for…read morea scheduled appointment. The male associate was clueless on how to retrieve the reservation and his customer service was beyond ridiculous! After another associate assisted him, he was still clueless. My son explained what he wanted for his wedding suit as he had already viewed on Men's Wearhouse's site! I asked for the manager since we were getting no where. The manager came out and stated the only suits they had the "rent" were on the counter!! Now we were there to buy a suit for my son and husband for the wedding! Not rent as they evidently assumed!!!! Never once was he asked anything passed the slap on the counter as to which suit he'd like from the laminated junky sheet of cookie cutter suits!!! This place is unprofessional and uneducated! Needless to say we found amazing suits elsewhere with professional service and quality suits!!!

All I can say is: Lamont, Lamont, LAMONT! If you want the…read morepinnacle of customer service and care, Lamont is your man. My husband and I came to this location to purchase a suit for his son's wedding, and Lamont guided us through every single aspect of the process. From selecting the right fit to handling alterations, he made sure we felt confident and taken care of. We left that day knowing Men's Wearhouse would be our go-to spot for any of my husband's future suiting needs. Full disclosure though--when we returned to pick up one of the suits (he purchased one for the wedding and another for date nights), Lamont wasn't there. Unfortunately, we experienced some of the worst customer service we've ever had. The young Black woman working that day made it clear she would've rather been anywhere else. She tried to engage in small talk toward the end of our visit, but the attitude she had carried up to that point had already left a bad taste. Fast forward to today--my husband and I had some errands to run and decided to stop by Men's Wearhouse first, just to get it out of the way. To our surprise and delight, there was Lamont! We were so genuinely happy to see him. As always, he was dapper and dressed to the nines, instantly elevating the energy of the entire store. Lamont has the confident ease of a store owner and knows exactly how to make you feel comfortable while providing exceptional service. His professionalism and warmth today completely restored our faith in Men's Wearhouse. My husband and I have already agreed--we'll only return on days Lamont is working. With him, we know we're guaranteed the absolute best experience every time.

My daughter's wedding dress was altered here, more than once, She kept losing weight. They also put…read morecrinolines together to have green crinoline under her dress. Adrienne was fabulous. Easy to work with, so very nice, professional, and an outstanding seamstress!

Loved visiting Stitch for the alteration of my wedding dress. It fit just perfectly! Everyone is so…read morefriendly, and I actually looked forward to the fittings. Also had a last minute emergency with my husbands uniform, and they helped us no problem! Highly recommend them for any job.

She goes out of her way to help you- great lady and a great job- been there a long time, that…read morespeaks to a lot of satisfied customers

Great work by Diana's alterations. 4 days before my daughter left for college, I turned in material…read morefor a bedshirt for her dorm. Was told probably will not have it complete by then. She was backed up with school starting and all the request for skirts / shirts. I received a call on Thursday to let me know, the bedskirt was ready! Thank you so much!