If you enjoy wasting your money on misrepresented services, then this company is perfect for you. I…read morerecently contacted them to have some equipment connected to one of their certified panels. A service technician was scheduled and arrived to do the work. However, to my disappointment, it turns out that they don't actually run or monitor a panel in the building where the service was needed. Essentially, I paid a fortune for absolutely nothing. It would have been much more professional if they had informed me upfront that they do not have a panel in this building, or at the very least, asked me for details about the panel and requested a picture. When I contacted another company afterwards, the first thing they did was ask for a picture of the panel before sending out a service technician. It's frustrating to encounter such a lack of communication and professionalism. I expected better from a company that claims to provide these services. Needless to say, I won't be recommending them to anyone in the future.

Karl was very knowledgeable and was able to handle a large project we were remodeling in St…read more George, Utah. He is very punctual and helped us to understand the local and national fire codes and what was needed to get our building up to todays safety standards! We feel Certified Fire went above and beyond our expectations and we will be using therm for now on to keep our building safe and secure. I definitely recommend Certified fire for any of your fire sprinkler and fire certification needs. S.H.

We moved into a home that had a security system from the previous owner. Mountain West came out a…read morecouple of times to my home and got everything working perfectly, and also helped fix an annoying beep that I couldn't figure out how to stop. They had excellent customer service on the phone and in-person.

I contacted Fire Engineering to provide me a quote to repair our fire sprinkler and fire alarm…read moresystems. Tory and Doug showed up on time to the appointment we set which was very helpful with my busy schedule. They were extremely knowledgeable and explained my options very clear. Fire Engineering has been great to deal with especially since my past experience with other fire system contractors hasn't been great. Thanks so much Tory and Doug.

From the owner: Fire Sprinkler, Fire Alarm and Special Hazards Contractor. We engineer, install and maintain all…read moretypes of Fire Protection Systems. 24 hour emergency service. We do work throughout all western states with a primary focus on Utah, Nevada, Idaho, Wyoming, California, Arizona, New Mexico, Colorado and Texas.

Very helpful. I have several old fire extinguishers that I was thinking of getting recharged. The…read moretechnician there suggested that the best thing to do is depressurize them and put them in the garbage and buy some new ones. Saved me a lot of time and money. Thank you.

He came and did a quick and thorough job for us inspecting our fire hydrants and the cost was…read moreperfect.

Worst company to deal with do not use this company i tried to cancel my subscription.They would not…read morecancel it, they want.So much money just to cancel it.It's all a scam

I agree with previous reviews. This Alder company SUCKS, I only used for 1 1/2 yr, tried to…read morecancelated and couldn't because I was trapped 5yr contract and needed to pay more than 2K to cancel, that I couldn't and decided to pay the monthly fee to complete the stupid 5 yrs, then when I call on the month it due, they told me I had automatically 5 more yrs because I didn't canceled 15 days prior the end day of the contract, when they never told me that the 2 times a attempt to cancelled. I never express any negative to company but this irritated me trying to trap me for another 5 yrs, when I have more than 3 yrs using this company. This deseved a lawsuit, I score then -10 for their unsatisfactory service they have. I never received a notification that my contract will end if I agree to continue with them, that I will say NO. This people don't deserved to be out there stilling people money. HORRIBLE COMPANY!!

They are very nice honest people who get work done. They've got really professional staff that do…read moreanything from inspections, repairs, and installation work. Highly recommend for any size of job. They are a union company and do work as fast as they can!

From the owner: Fire Protection Systemsread more

I have Vivint on both of our homes. I'm going to share my honest experience with their services…read moreand the value it has provided for me and my family so far. Note also - that Vivint is a premium home security. I've had Vivint service now for about 5 years. I pay about $40 for the monthly service and about $55 with our second home (service and financed device together) that is all inclusive of their 24/7 monitoring and free customer support including tech. This does not however, include their devices. That is separate. You can either buy them out right, or Vivint will finance for you at zero interest with qualifying credit. Their devices are not cheap and as I noted they are a premium home security, but they are reliable. I love their smart hub. It's easy to operate, fully touch screen and very little learning curve. Even my Mom and Dad had no issues using it including their smart app on their phone and tablet. Just a heads up, Vivint does require a minimum of 5 year contract. After that, you will be on a month-to-month. For some, this might be a deal breaker. However, if there's one thing I can honestly say about Vivint, they really do have excellent customer service support. It's like having a white glove service. Whenever I have a problem, I just call their customer service or tech support, and I get someone right away with very little wait. They are very responsive. Just this week, I had a tech come out and serviced my outdoor camera. There's one downside, they recently changed (as of April 2023) their home tech visit policy which used to be complimentary as long as it is Vivint owned devices. Now it's either pay a $99 per visit, or pay an extra $10 a month insurance fee which will include free, unlimited tech visits. So now you're going to pay somewhere around $50 a month or more or about $600+ a year. That comes out to about $1.65 a day or less than a cup of small coffee at Starbucks. I understand with so many options of DIY and lower monthly monitoring fees and some comes free, why did I go with Vivint? It's hard to put a price on peace of mind, but for me and my family, I chose Vivint for the hassle free knowing they have our backs 24/7. I also didn't want to deal with having to install devices on my own and prefer the knowledge of their expert technicians. At the end of the day, Vivint is not perfect but they do come close to it from my years of service with them. Best of all, I get a discount from my homeowner insurance by having their service. I hope this helps you. Cheers!

Well, what can I say, this company, sales staff, installation, customer service, and equipment all…read moresuck. The salesman, Mihir, lied extensively to make a sale. The installation is not professional at all. The customer service will basically accuse you of lying about the information discussed. When a manager attempted to call me about my request to cancel under the misleading terms and conditions, it was all smoke and mirrors. More lies. The value for the equipment and support is just not worth it. The company lost a large lawsuit and more than likely end up in court again. They're already on the FTC and SEC's watchlist. All around shady company with less than desirable equipment and reputation. Would never recommend this company for home security.