The first person I spoke to was a woman. She assured me that their workers would keep me informed…read moreif they needed to make changes. They were here the next day. They were prompt. It went downhill from there. The cover for the drain was broken. It was not broken before they arrived. Perhaps, they broke it to place the hose inside the drain to empty the water inside the tank. They never told me about this. They left without mentioning it. I was left with a large hole in the drain cover. Anything can roll down the drain and block the pipe. Then they moved the tank about two feet. The new configuration of pipes blocks me from accessing the tank and the side of my furnace. The pipes shake violently if I slightly touch them. This is a gas leak ready to happen. They never mentioned that they moved the tank until they were leaving. I was shocked when I walked downstairs and saw the mess they left behind. I called them and the same woman answered. Not once did she say they were going to make things right. They should have done the job the right way the first time. She called me the next day and said the owner wanted to come see it for himself. Not once did she apologize or say that they would make it better. She hd already lied to me about their workers communicating with me, I did not trust them coming over again. I need to hire a plumber to reconfigure the mess left behind by 911. Heck, with this mess I will probably need to call the real 911 when the gas starts to leak, Avoid this company. I wish I could give them negative stars. I have lived in eight different decades. I am a senior. I have a limited income. I cannot afford to pay another two thousand dollars to fix the mistakes of another company.

I've lived in Salt Lake City for 6 years now and I've never had central air conditioning. It's…read moreembarrassing to admit, but for the past four years I've been propping up window units throughout my house with sticks and blocks of wood that I've found in my yard and garage and used duct tape to seal them from the elements. Looking back I don't know why I went through all this trouble when I should've just gotten central air all along. All that to say, this year I finally was like, what am I doing? And made the decision to finally install central air in my home. BJ and his team came and looked at my home, explained to me in the simplest terms what needed to be done, and were able to get started with the install the following week. I was so appreciative of how he explained the whole process, especially because I know absolutely nothing about air conditioning units. He was very thorough and direct, and I trusted him and his team immediately. I was out of town while they were doing the majority of the install, and felt so comfortable with them being in my house while I was gone. BJ always reached out and let me know when they would be entering my home, and was very communicative about when they would be stopping by. Since the install a week ago, I've had a couple of questions and BJ has been extremely responsive. I texted him a question on Sunday night and he responded right away and had his team at my house to fix the issue on Monday morning. I met with several different companies while I was looking to do the install, and BJ was the most responsive and the best price that I was able to find during my search. Thank you BJ & team for doing an incredible job! This was a big step for me, and I was so comfortable using them for this decision.

Darrell and Dalton came to our home to lift our driveway and stairs and seal the cracks. They were…read morevery professional and answered all our questions. Everything looks great. We are very happy with the finished work. They cleaned everything up before they left. We have had Davenport lift concrete at another home and we were very pleased with the work there. We would use them again!

I paid Davenport Foundation Repair $6,762.99 for concrete stabilization and a 1,183-square-foot…read more"Concrete Protection System: 2-Part." Unfortunately, I continue to have significant unresolved concerns about whether all of the work I purchased was completed. The proposal separately described targeted PolyLEVEL stabilization and a 1,183-square-foot 2-Part system that included PolyLEVEL under the concrete slabs and NexusPro joint sealant. Before I purchased the project, the salesperson explained that the targeted PolyLEVEL work would involve injections through the concrete slabs and pool capstones for stabilization. He separately explained that the 2-Part system would involve additional PolyLEVEL injections beneath the concrete throughout the treated area, followed by NexusPro joint sealing. The extent of these additional injections was presented as an important component of the system and part of the justification for its cost. I was present during the PolyLEVEL installation and did not observe the additional injections being performed in the manner the 2-Part system had been described to me. When I later raised this concern, I was told that the injections had been performed. I subsequently inspected one control-joint location where the NexusPro application was already incomplete and did not find an injection opening or visible PolyLEVEL foam there. I therefore asked Davenport to provide installation records identifying where the PolyLEVEL associated with the 1,183-square-foot system was actually installed. I have not received that documentation. There were additional incomplete areas. Some PolyLEVEL work did not provide the coverage that had been represented. Planned injections around the pool capstones could not be completed, and the salesperson later acknowledged that omission and offered approximately $220 back for that specific work. That refund has still not been issued. I also found that no PolyLEVEL injections had been performed in the area extending toward the basement stairs, despite that area being shown within the project drawing. There was also a separate, clearly visible problem with the NexusPro installation. Portions of the control joints were left untreated because storage chests and unattached cinder blocks were sitting over them. I specifically asked Davenport the day before the work whether I needed to move anything and was told that I did not. After later moving the objects, I found that the joint sections underneath had not been sealed. Davenport subsequently acknowledged that these sections had been left untreated. I sent Davenport detailed written notices asking for the installation records, clarification of which PolyLEVEL work was performed under each part of the contract, a financial adjustment for incomplete PolyLEVEL work, the previously offered capstone refund, and completion of the unfinished NexusPro. Update 10/06/26: After multiple attempts to resolve this directly, including email correspondence and a certified-mail letter, I have not received a substantive response addressing the remaining issues or providing a timeframe for completion of the acknowledged unfinished NexusPro work. I would still prefer to resolve this directly, but at this point I am proceeding with the remedies available to me. I will update this review if Davenport responds and resolves the matter.

Our AC broke on a Sunday and it was 105 degrees outside. They came out within an hour of us…read morecalling them and got the situation fixed quickly. The cost wasn't terrible either considering it was a Sunday call. We would absolutely use them again!

I contacted Brozwood for the first time in June. They scheduled a tech (Randy) to come look at my…read moreRinnai Water Heater (tank-less). I was getting a constant error code and could not resolve it following the manual. When Randy arrived, I detailed all that I had done to that point. We ran uninterrupted hot water for 30 minutes with no fail (error code). I said maybe it settled down and asked Randy what my charge was for his coming over. He said "You did everything I would have to fix it, so no service charge"! Unbelievable! A week later, the error code was back (and no reliable hot water). Randy came out again, checked everything on the units intake/exhaust system and found no reason for the error code. He dug in further and found a dip switch that was not set up correctly by the original installer. He spent 90 minutes working on the unit, ran a test with all faucets running hot water at the same time, and it worked perfectly. This time, I ask what I owed for his professional service and he said "our regular service call fee . . . $75.00". Every other company in Salt Lake would have charged that (or more) as their portal-to-portal hourly fee! Everyone at Brozwood was smart, efficient, professional, and really made me feel like their only customer. I'll call them again for and HVAC/Plumbing issues in the future and I'll recommend them to anyone that asks for a help with their home.

I used the service feature from yelp to get someone out to repair a new Bosch refrigerator which…read morekept shutting off because of frayed cord. Summit reached out to me almost immediately getting specifics of the model number of my Bosch refrigerator. Basically, I ended up with same day service, convenient end of day service. The technician, Eric was business like and quick to repair my refrigerator and took all precautions in my home abiding by COVID-19 guidelines. Before presenting the bill he wiped my appliance down with an antiseptic spray to disinfect the area that he worked in. Amazing, quick, accurate, and sanitary! Great experience without a bunch of phone calls.

I wish I had read some of the reviews before doing business with this company. I apologize for not…read moreposting a review sooner, I did all I could to allow them to make it right. I contacted them initially to come fix a fridge at our business. I allowed the tech in, and had to leave. He called to tell me the repair was done. When I came to check the work (the tech was not there at the time), the fridge was not working. So I texted. And called. Texted and called some more. Finally I got the guy back, he got the fridge to start cooling down, and I was told I could reach out with any issues. I paid my invoice, even adding a tip, because he told me he moved his schedule around to (finally) come fix the fridge. It wasn't until we actually got product for the fridge I noticed it wasn't working again. I texted the technician, who said he'd look into his schedule and work out a time... So I sent a follow up text...and call,and texted and called multiple times. None of which were returned. I finally called the dispatch line. They profusely apologized and said a manager would call me back in an hour. That, friends, was a week ago. Today I called and texted multiple times. Aside from an apology there has been no follow up by Summit Logistics or its tech. Read other reviews on this company, my story is nearly identical to several others who placed trust in them to stand by their work. I would NEVER recommend Summit Logistics.

This is a good, honest place to do business. I used them for a repair as well as a total HVAC…read morereplacement. They were professional, punctual and easy to do business with. I would highly recommend them. No surprise charges or anything like that.

OMG Shawn did the best he took care of us an is the very best he fixed it fast and affordable he…read moreknew what was wrong fast Please call him he was the best and he don't screw you over and explains it better then anybody has ever done We are seniors and he didn't take us for ride

Mike was communicative and help us with our AC. He is apart of our home warranty company and came…read moreout quick and didn't make me feel like a dummy and explained things in detail

This is a terrible company. They work for home warranty and stated that our furnace was alright…read moredespite intermittently failing. Three days later the furnace was completely broken on a weekend without having any heat in the midst of winter. Complete scam do not use!

Quick Response - Professional Technicians - Great Work - Extremely High Cost - $3,500 for water…read moreheater replacement - Will have to rethink before using again

Austin was great. He gave us thorough information about our AC set up and didn't try to oversell…read moreus on things we didn't need. Would definitely call Beehive Heating and Air again.

THRILLED with the service we received. And I'm absolutely IN LOVE with our plantation shutters!…read moreAshley who came out and discussed our quote was the sweetest. Jose who did the installation was very professional and efficient. From start to finish House of Blinds hit every mark. We've already gotten so many compliments on our new shutters. We'll definitely be adding shutters to our bedrooms upstairs. And we know exactly who we'll use again!

Had four blinds installed - great buy and best personalized service ever. A lot of product and…read morecolor options and very knowledgable service and took all the time necessary to get the right choice.