I found about a quarter-inch of water under my kitchen sink (medium leakage). I called Rare Breed,…read moregot the earliest appointment available for non-emergency. Colson & Nathan came at 8 Monday morning, diagnosed it & explained several options. I chose the best option. They went and got the parts and finished including cleanup and my credit card payment about 11 am. That is GREAT service and we are lucky to have such an excellent plumbing company in the Salt Lake Valley !!! Both Colson and Nathan are nice and have pleasant personalities, too. They are quick but careful! I got a garbage disposer with 10-year guarantee, which is great value.

I had asked Rare Breed to come out and assess my natural gas line this week, unfortunately, the…read moretechnician showed up two hours past the time stated. They had done an assessment accounting 2 possible options: replace the 2 pipes and elbow over 4 hrs or replace the entire pipe network. the technician was very nice and was willing to talk through everything. Ultimately, after getting the quotes, I could not go with them. I was well aware of the parts needed, and material costs however, when they showed me the quotes, there was a large disparity between what was shown on the screen initially for the 2 pipe fix and then five minutes later it was showing an additional zero on the end. I don't know if that was on purpose or not, but it threw up the red flag for me. In order to better assess, I had asked them to break out the material costs from the labor rates and overhead so that I could see an honest quote. The technician called the owner who immediately had dropped the price down which while that would seem reasonable automatically through another red flag due to having that much overhead built in. The owner, of course, pushed back, saying, nobody would ever provide an overhead rate, but I know better. They had discussed over the phone attempting to break out the material costs which he then gave me the total, but did not show it on the screen, however, I do take this as more honest than most companies would be. Ultimately there were enough red flags for me to wait and I'm glad I did because I was able to get Pitcher, plumbing out to do the work the next day and the entire job cost the exact same as the material cost quoted by rare breed. I will say I did receive another quote that was far more outrageous than what I received from rare breed, but it's still not acceptable. All this tells me in the end is that there is a large disparity between these plumbing companies, providing reasonable costs and honest rates is rare. But there are companies like pitcher plumbing that have been around for 40+ years and still provide reasonable costs and do a fantastic job. I feel bad for people that continue to be taken advantage of.

Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Just a heads up this company has 1 maybe more bad techs . Had the company come out to give me an…read moreidea of my issues and the cost to fix . The tech called and said it would be $850 plus $95 service fee so I called a friend who owns a company 150 miles away and said what should this cost to have my unit cleaned . He said $99-$175! ‍ So I put on Facebook any recommendations and got a one man show company that came and cleaned for $99 and no service charge fee. ‍‍‍ I do have to say when I called SOS to cancel my appointment to repair they waived the service charge fee after looking at my scenario so the company does have some good employees.

Second time using this company for my parent's house in West Point. Great response time, great…read moreservice. Honest and dependable.

They were prompt. Very professional. Got my AC up and running again quickly. Competitive in price…read morefor the service. I did get a few quotes.

Over the last 5 years, I have used Rooter Kings three times. They are always on it. Angel really is…read morethe best and trustworthy. Great communication and efficient work. It is so good to know that when I need something, he and his company will always answer. Thank you for all you do!!

Speedy and effective communication, quick scheduling, and a job done very well. We're happy to have…read morefound our plumber.

*UPDATE - After posting this review I did receive a call back and they sent someone out to look at…read moreand address the issue. The technician they sent, Gary, was very professional and did a great job of explaining the system and the issue. If I could give less than one star I would. I just purchased my furnace less than a year ago and it quit working on one of the hottest days in Salt Lake. I called for service on Friday and was told that the soonest they would be able to get someone out would be Monday. Leaving me to either have to spend additional money that should be covered under warranty or wait until Monday with temperatures expected to be over 100 all weekend. Incredibly horrible customer service. I would definitely not recommend them to anyone as they will leave you to fend for yourself after giving them thousands of dollars for a new unit.

Daniel was extremely friendly and helpful! Will only have him do any work on our home from now on!read more

Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I'm so so fortunate to have found such a reliable, honest company for plumbing needs! Both times…read morePando has come for plumbing issues they have been so helpful. I know I can always count on them to treat me fairly.

I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

Make sure you read the reviews. Very unprofessional company. Also saw a van on the road of theirs…read more Absolutely driving manically. If they work like they drive, I'd go anywhere but here. T

My AC died in the middle of a hot summer afternoon. But Kyle and RJ arrived only half an hour after…read moreI reached out. They got on top of my second-story roof, drove back to their warehouse for the correct replacement part (capacitor), and had it fixed on 1.5 hrs. Very thorough. Very helpful. Markup on the replacement part was a bit steep, but worth the convenience of not waiting for competitive bids in sweltering heat. Plus, their flat evaluation fee was competitive or lower than others. Paid $319 out the door.

They don't know how to return a phone call! Oh my gosh, I've tried and tried it and tried to call…read morethem and ask about a tub in a big ass shower, but nobody calls back! So if something went wrong and you needed them, you'd never get service.

Brent was awesome from the beginning of my contacting his company, until he had finished his job…read more He came out to give us a quote on a bathroom sink that wasn't draining. The pipes had already been cleaned under the sink, but it turned out there was a blockage in some old pipes in the wall. He came back the next day and opened up the wall in a bedroom behind the sink in the bathroom. He was able to clean out the pipes and replace a pipe that had been corroded and ended up breaking during the auger process. Brent and his coworker worked quickly to diagnose the problem and also cleaned up everything before leaving. I was very impressed with his work ethic and thoroughness with the job, as well as his honesty regarding what needed to be done. He gives a two hour window when he is coming to allow you to plan your day and his time for scheduling is very reasonable and not far out. Sometimes same day, or a few days later, depending on the situation. I will definitely call Brent again when I have plumbing problems that need to be fixed.

Don't waste your time! The 1st appointment they made with me, they missed because they said they…read morehad an emergency. Okay. The 2nd appt. they missed, they said they needed to pick up a part and the supply store was closed. The 3rd appt. they missed, they said I'd get a discount due to two missed appt's but they just never showed up.