Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I wasn't expecting a great experience when I started getting bids for a water heater install. Gotta…read moresay the entire experience with Pando plumbing was A+. They were fast, efficient and professional. Jeff was nice and involved start to finish, Chris in the office was the same. Austin was great as well! They really took pride in their work and delivered! In today's world a business that does what they say? Thats a crazy idea! If you have a plumbing problem you might want to consider these guys.

After three years of increasingly incompetent hvac service, I wanted to share a positive…read moreexperience. I had a local company come out to bid on some furnace work after the company I had a service subscription with missed something big, but they gave me bad vibes, very sales-focused. Given my track record with service pros, I decided to just tackle it myself. Fast forward to last night: I woke up at 3am in a panic wondering if I'd done it all wrong and convinced we would die from carbon monoxide poisoning. This morning I called SOS Heating and Cooling, and honestly, this is the kind of service that reminds you good people still exist in this industry. Jake came out the same day. He actually listened to my concerns instead of talking over me. He walked me through everything, put my mind completely at ease, and (here's the kicker) he's the only HVAC professional I've ever met who didn't immediately try to upsell me on seven different things. Capable, honest, sympathetic, and straightforward. That's it. That's what good service looks like. SOS Heating and Cooling has earned a customer for life. They'll be my go-to for anything plumbing or HVAC from here on out. If you're in the SLC area and need someone you can actually trust, I can't recommend them enough.

Very good and explained problems easily. I would work with them again for their valueread more

I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

I am writing this review in hopes that it saves others from being taken advantage of like they…read moretried to do to my 89 year old mother. Gage, their "14 years of experience" supervisor, came out to do a complimentary check of her furnaces. Mom has two furnaces, side by side. Gage changed the filter for the downstairs system, and said the upstairs one didn't need changing. Clearly, he was aware that there were TWO furnaces in the house, as he checked them both and they are side by side, and so, as the experienced person that he is, should have been aware that there was likely two duct systems. Mom then inquired how much it would be to have the air ducts cleaned and sealed. Gage quoted her the price of $3280 to clean out and seal her air ducts in her home. She said she wanted to think about it so he left. Later she called and said she wanted the service done and asked for the $3280 quote in writing. It never came. However, Gage came back to do the cleaning and as he was working he told mom it was going to be DOUBLE the price because there were TWO duct systems. Mom objected, pointing out that he knew-- or should have known-- that when he gave her the quote-- obviously because he knew there were TWO furnaces. He tried to say that he hadn't noticed there were two, and then went on about how he had to pay the other employees $2000, etc. He talked to her for about 40 minutes, trying to get her to agree to the bill of $6560. She wouldn't accept his excuses for doubling the bill. He stopped after doing the upstairs ducts and left. Mom then got texts and phone calls from Scott Hale telling her that she owed them $3280, and that someone was coming to the house to pick up the check from her. She called their customer service, and explained the situation-- that Gage had given her the quote of $3280 for the whole house, and that he had only done half the work. She then got two invoices sent to her, both for $3280. She thought they were just duplicates. However they were apparently for the two systems. She was notified someone was coming to finish the work downstairs and collect the money due. She told me the whole saga because she was extremely upset and anxious about what had happened. She hadn't slept for two nights. She felt like they were trying to rip her off. She didn't trust Gage to be honest with her. She was worried they were going to insist she pay the $6560, which she was not agreeing to. She said she was only willing to pay the initial quote to her of $3280 for the whole house. My husband put a call into the company. The customer service person was pleasant and said she would look into it. Then Gage called and said he would give mom a $300 discount for the second bill but that was it. Mom refused to pay the doubled price. Just to end the ordeal, she agreed to pay $3280 for the half job they had done and just didn't get the downstairs ducts cleaned. Even after all that, the company was insisting on sending someone to her home the next day to collect her check. She refused to allow them to come. She was that mistrusting of them. She mailed the check instead. I echo many of the reviews here--- don't use this company. Don't let your parents use this company. They are not trustworthy. They are heavy-handed in their treatment of older people. I just wonder how many other people have been pressured or tricked into paying DOUBLE the quoted price because Gage the supervisor "didn't notice" there were two duct systems when giving the quote. It sounds like a sneaky scam. Watch out! And if I could choose zero stars, I would. Crazy that they have three 5 star reviews posted on their website. So misleading.

Super friendly, local, helpful and went above and beyond to help me when my furnace stopped…read moreworking. They even offered to loan me some space heaters since they were unable to come to my house the following day. That blew me away!! They were so incredibly thoughtful and caring. I was also able to schedule quickly during a busy time of year. This is a family-run business that has excellent pricing and honest service. Living in an old house, I will be sure to call Rocket again for any furnace repairs I may need in the future!

We had a great experience with this company! Our thermostat stopped working and even though they…read morehad a busy schedule, they still found a way to fit us in quickly. They were responsive, professional, and had everything fixed in less than 24 hours. We really appreciated the fast service and how easy they made the whole process. Highly recommend!

Don't waste your time! The 1st appointment they made with me, they missed because they said they…read morehad an emergency. Okay. The 2nd appt. they missed, they said they needed to pick up a part and the supply store was closed. The 3rd appt. they missed, they said I'd get a discount due to two missed appt's but they just never showed up.

Brent was awesome from the beginning of my contacting his company, until he had finished his job…read more He came out to give us a quote on a bathroom sink that wasn't draining. The pipes had already been cleaned under the sink, but it turned out there was a blockage in some old pipes in the wall. He came back the next day and opened up the wall in a bedroom behind the sink in the bathroom. He was able to clean out the pipes and replace a pipe that had been corroded and ended up breaking during the auger process. Brent and his coworker worked quickly to diagnose the problem and also cleaned up everything before leaving. I was very impressed with his work ethic and thoroughness with the job, as well as his honesty regarding what needed to be done. He gives a two hour window when he is coming to allow you to plan your day and his time for scheduling is very reasonable and not far out. Sometimes same day, or a few days later, depending on the situation. I will definitely call Brent again when I have plumbing problems that need to be fixed.

Monkey Wrench was super helpful and went above and beyond to help me fix my water heater. Wes was…read moreincredibly kind and knowledgeable. Fairly priced and great work. I will definitely use them again.

I recently had 2 plumbing jobs performed by Monkey Wrench Plumbing with exceptional results. Jerry…read moreS. was precisely on time for both jobs and completed the tasks perfectly. He was very courteous, careful, friendly and professional. The bids/prices were very fair and I will definitely call Monkey Wrench for all my future plumbing needs.

Bumble Bee quoted me $6,800 to replace a broken exterior water line. I called another vendor to get…read morea second quote. The second vendor told me my water line was fine, the only issue being a running toilet. Best case - incompetent diagnosis. Worst case - predatory company. Stay away from this company.

Zach and his team did an excellent job with site management, installation, and communication. Our…read moresystem is running better than ever!

Richard M. was great! Excellent service! Was able to resolve the issue in least expensive way,…read moredidn't push more expensive options, but did explain all options. Expert Services is an excellent service comps. I recommend them.

Mark was amazing I couldn't believe how quick and tidy he was. I've used this company a couple of…read moretimes and have been pleased with there work, it's guaranteed for 2 years

I sent out a request on Yelp and five places messaged me back. Some seemed automated but a couple…read morelooked like a real person read and replied. Salt Lake Plumbing stated that they could see me today and left me a name and number. I called Chad and he got a tech to come to my house in only 30 minutes. He saw my problem and gave me options. He didn't try to guilt me into doing the more expensive work. He did the job I needed and was done in less than an hour. Clean and professional. I would use Salt Lake Plumbing again.

I called to have a leaky faucet repaired and I couldn't be happier with the results. I was quoted a…read moretime they would be here and the original technician got caught up on another job so they made sure to send someone else so I didn't have to wait. The guy they sent was very professional and knowledgeable and quoted me what I felt was a very fair price. The job was done in about an hour and the results were perfect. This is not a big corporation type plumbing company but a locally owned operation so they really care about their customers and want return business. I highly recommend this company!!

We called Manwill Plumbing Heating & Air Conditioning when our AC stopped cooling properly. It was…read moreeasy to schedule, and they sent a technician out quickly. He arrived on time, explained the problem clearly, and went over the repair without any pressure. The work was done the same day, and our AC has been working great ever since. The technician was knowledgeable and efficient. The pricing was fair and straightforward with no surprises -- just honest service at a reasonable cost.

My electrician removed 2 bathroom fans and discovered they've been venting into the attic and never…read morehad ductwork installed to the exterior. I put out for bids on an install of the ductwork and vents through the roof connecting to bathroom fans, and one through an exterior wall that would connect to a kitchen range. I received several responses from HVAC specialists knowing what the job entailed and providing a range of bids for the service. Manwill responded with a message refusing the service and telling me I need an electrician to do this installation. My electrician explicitly requested an HVAC specialist to run the new ductwork and connect the fans to the ventilation system. For being a longstanding business in the community, and a service that installs AC & heating systems requiring ductwork and ventilation, I was surprised they don't understand an electrician doesn't typically provide these HVAC services. I wouldn't have requested the service if I didn't know who I needed the service from. This indicated they most likely neglected to read the details of the request and assumed it was a small job they didn't want. Either way, with their lack of clarification prior to refusing the service, followed by their misinformation and misdirection to a different service altogether, I won't be requesting services from Manwill in the future. This isn't difficult because I've used them prior for annual maintenance calls and they're one of the most expensive HVAC providers in the state. Easy choice. Find another HVAC provider if you don't want to be dismissed or paying too much.