We had a water leak, I was happy to hear they could show up at 8AM the next morning. At 9:40 they…read morering the bell, I was not happy about them being late. I showed them the sprinkler that I thought was leaking, they used some tape to wrap the drip line and left. No bill, no goodbye. Just a half ass job and left. I wish I was kidding!

I had a water main leak back on November 2020. They came out and did a patch repair. Less than a…read moreyear later it started to leak again inside my house and I had them come out a second time to fix "under warranty". Fast forward to June of 2022 it started leaking again and was unnoticed. As a result we had mold under our carpet, walls and baseboards and had to rip it all out. After we had it repaired by another company we discovered that the clamps on either side of the patch were not secured resulting in its failure. This was a complete nightmare and ended up costing me a substantial amount of money. I regret that I used them and would urge you to exercise caution!

They were very helpful! I highly recommend. Father, daughter team knew their stuff. I'll call them…read moreagain

Over many years we have used OWH for two replacement cycles of our two heaters. Dan is very honest…read moreand straightforward, and extremely knowledgeable about water heaters. This week we had an issue with one of our heaters, and Dan and Allie came with a $300 repair kit and a $1,600 replacement water heater. Dan quickly saw that the gas valve replacement kit would solve the issue and immediately went that route. Eight years ago Dan revealed the "secrets" of making a good water heater last a good long time: 1. Keep the temperature setting constant, even if leaving the house for an extended period. This keeps the water tank from contracting and expanding due to changes in water temps. 2. Check the anode yearly and change when necessary. Owner manuals tell how and why. 3. Run household water softener systems at the lowest possible setting. Such systems are the enemy of water heaters. OWH's prices are below others I have checked. Water heaters are very expensive in Utah now because of our rules requiring ultra-low NOX heaters to be used in accordance with California regulations (yes, California). Ultra-low NOX heaters are ultra-expensive.

Tyler and Skyler showed up to install two tall toilets...and some other stuff that kept changing. I…read morereally appreciate the flexibility as I figured out what I needed. Tyler originally came last week and gave me an estimate on options, describing the pros and cons of each. He was very knowledgeable and I really felt like he was honest and forthright. We ended up with two toilets, two grab bars, and repairing a broken water controller in the tub. I though it just needed to be screwed back on and asked for help with that, but it turned out a part was broken (my dad had fallen and hit it), so Tyler gave me instructions and I ran to Home Depot while they were working on the toilets. Tyler ran into a snag with one of the toilets. We've been aware from right after moving in that the builders here cut a lot of corners, and they also did that with the toilet installment. So Tyler had to work around the weird jerry-rigging done by the lousy builders, resulting in extra work and extra time. He explained the issue and showed me how he was dealing with it. In the meantime, Skyler worked on the broken water controller, discovering more damage than expected. They didn't even charge me for that word, saying since it didn't take them any more time, since Skyler worked on it while Tyler took care of the weird toilet issues. They consulted with me all along the way about how and where to install the grab bars, checking to make sure they were absolutely solid, having me look over everything and give my ok. Everything looks great. I really appreciate the professionalism and expertise of these men. Our home is a safer place, and I am so thankful. They were able to come do the job quickly (two days after I accepted the estimate). These guys will have my business in the future.

These guys are incredible! Got me in for a quote/estimate the day after initial contact and then…read moreafter a day or two of contemplating and finally deciding on them, they got me in at their earliest slot. The copper lining of my outdoor spigot must have had some water in it over the winter, subsequently froze, and caused a major crack in the pipe. This spigot just so happens to be the only one available for my swamp cooler to connect to. Being without any sort of AC for any period of time during the Utah summer is a bad time, so I am glad Hot and Soft were able to finish this up quick. Shoe covers, on time, knowledgeable, and friendly. All I could ever ask for when it comes to anyone in the trades, but especially someone repairing stuff on my home. Their prices are fair, and the repair itself was done in less than an hour. I would definitely recommend this team and any of their techs. Will be using them in the future as well.

Sharp installed my water softener 10 years ago, and it worked perfectly. I called them after I…read morenoticed some water gathered by my drain because I thought I had a leak. They were responsive and a tech came out within a day or two. It turns out the water was due more to my drain hose and had nothing to do with the equipment. The tech then ran through my entire softener to make sure it was operating correctly and left. No charge, although I'd have gladly paid for a service call. Sharp is a top-notch company. My dad recommended them to me after he had a great purchase and install experience. I won't go anywhere else for anything I can get from Sharp.

These guys are awesome. Our water softener put in by the builder died after two years (with no…read morewarranty) so we called Sharp Water Solutions after a recommendation. So glad we did. The water softener they put in is over 15 years old now and never had a problem. We were so happy with the water softener we've had them do some other plumbing work such as changing toilets, installing a whole house reverse osmosis system and adding hose bibs. Same results, excellent work with no issues. They took particular care to make sure they cleaned up after themselves. Have recommended them to over a dozen other people and every one raves about them. Not one complaint which is very unusual for a plumber. Would give Sharp Water Solutions six stars if we could.

We have used them twice and they went above and beyond. We don't have a normal system for this…read morearea but they made sure everything was right, bringing in multiple techs (at one time we had 4 trucks on our street and I can't imagine what the neighbors thought) and even the owner. We even called a couple days later on questions, they were great to answer them and help. Even already recommended them to a family member. You would regret hiring them..

1st American has asked us three times to submit a review, so here it is…read more If you want to avoid surprise fees, avoid 1st American Plumbing, Heating, and Air. After working through a handful of plumbing, heating, and air companies, we thought we had finally found a business that we felt did a great job and was trustworthy, and that we would stick with long-term. Their work is great. We have used them both for our home and our rental. We have recommended them to our friends. But unfortunately we can no longer recommend this business unless you are ready to keep a close eye on the fees. We had an emergency callout to our rental during the cold snap last week. Our tenant was ill and needed heat, so we wanted to get it repaired quickly and were willing to pay the after-hours fee. They repaired the issue in a timely manner, charging an after-hours dispatch fee of 150 dollars, which we expected since we called after hours and needed it fixed quickly. They also charged us for the labor to fix the issue, which of course was expected. However, they also charged us an out-of-area fee of 140 dollars. That amounts to 290 dollars just for the callout. That doesn't include any labor. Apparently they determined our home is within their service area, but our rental is not. This was news to us, especially considering they had serviced our rental previously and had not mentioned it is out of the area nor had charged us an extra fee. Their service area is a 30 mile radius, and our rental is 27 miles on the road (not as the crow flies), so even according to their own policy we shouldn't have been charged this fee. But we were. And when I spoke to them about it, they basically told me, "Sorry, that's how it is." I understand businesses need to be making money, and I appreciate that after-hours are a special case, but to be charged an extra fee that has not been charged previously is frustrating. I looked through all of our past invoices and have not once been charged an out-of-area fee for either our home or this rental. To be fair, they had asked my wife if the fees were ok, and in a bit of a panic we said "yes" because we needed heat for our tenants, but we didn't fully understand that there were essentially two callout fees. This is not the way I expect to be treated as a regular client. I guess they have enough business to start pricing out their lower priority customers. Hopefully my $140 mistake will save you some money. I really had hoped that we finally found a heating/air business we could work with for our home and our rental. I guess the search continues.

I'm VERY pleased with Aaron's work. He went above and beyond my expectations. He was fast and…read moreresponsive, made excellent recommendations, was super knowledgeable and recommended solutions to issues which had stumped other plumbers. He gave me pricing up front which was lower than the competition. He replaced my water heater in record time. My dog loved him too. The cherry on top was he didn't charge me to quickly fix an extra something under my kitchen sink - WHAT A CHAMP!!! Thank you so much. :D

Aaron was incredibly responsive and quick to schedule an appointment for a slow drain issue in my…read morekitchen. From start to finish, he was professional, tidy, and thorough -- leaving me fully confident the problem had been resolved. What truly set him apart was going beyond the original request by inspecting and cleaning all the connections under my sink. His pricing was competitive and absolutely reflective of the quality of service provided. I would highly recommend Aaron and will not hesitate to call him again in the future.

Monkey Wrench was super helpful and went above and beyond to help me fix my water heater. Wes was…read moreincredibly kind and knowledgeable. Fairly priced and great work. I will definitely use them again.

I recently had 2 plumbing jobs performed by Monkey Wrench Plumbing with exceptional results. Jerry…read moreS. was precisely on time for both jobs and completed the tasks perfectly. He was very courteous, careful, friendly and professional. The bids/prices were very fair and I will definitely call Monkey Wrench for all my future plumbing needs.

I have used Comfort Control for over 20 years. Their reps have always been very professional, show…read moreup quickly, and take care of any issues. They have installed furnaces, air conditioners, and water heaters in two different houses, humidifiers, and smart phone-controlled thermostats. My air conditioner broke down on a hot summer weekend (not one they installed), and CC came right out. The parts store was closed, but they were able to get the owner to open and get them the part, and they got it back on line. I highly recommend Comfort Control.

From the owner: We offer Same Day Service for your Heating & Air Conditioning needs. We price match any competitor…read moreon your furnace, water heater, air conditioner, thermostat, nest thermostat, heat pump, energy efficiency upgrades, etc. We 100% Money-Back guarantee all our work and products unlike any other company in our industry. Comfort Control WILL over-deliver on your expectations and change the way you think about HVAC & Energy Efficiency in your home & business forever!

Was extremely rude when I called and I told him my problem of drains backing up in my basement and…read morewas wondering if someone could come take a look. The response, a very irritated: "I don't clear drains. keep searching for someone that clears drains." I don't know dude, I'm not a plumber, I have no idea what specialist is needed, I was just trying to respond to your aggressive advertising. I've got three bathrooms that need to be completely remodeled, guess who's not doing them...

explained all the possible repairs and provided a very reasonable quote. He came out and was able…read moreto resolve the issue without any repairs needed. I appreciated his honesty and he was very knowledgeable. I would definitely use RG Plumbing for any future Plumbing needs.   Rick with RG Plumbing was responsive and able to come to my home on short notice. I had an outside faucet that myself or my son couldn't turn on. Rick explained all the possible repairs and provided a very reasonable quote. He came out and was able to resolve the issue without any repairs needed. I appreciated his honesty and he was very knowledgeable. I would definitely use RG Plumbing for any future Plumbing needs.