They are amazing. Highly recommend using them for maintenance or replacement of units. They are…read moreknowledgeable and professional.

After doing business with Next Gen Heating and Air it is no question they are passionate about…read morehelping their customers. I spoke with Jeff and his quality customer service and professionalism was remarkable. Overall, Roger and his whole team were immensely helpful and working with their company has been a true joy! I will definitely be doing business with them in the future. Bruce Hofbauer

Our AC broke on a Sunday and it was 105 degrees outside. They came out within an hour of us…read morecalling them and got the situation fixed quickly. The cost wasn't terrible either considering it was a Sunday call. We would absolutely use them again!

I contacted Brozwood for the first time in June. They scheduled a tech (Randy) to come look at my…read moreRinnai Water Heater (tank-less). I was getting a constant error code and could not resolve it following the manual. When Randy arrived, I detailed all that I had done to that point. We ran uninterrupted hot water for 30 minutes with no fail (error code). I said maybe it settled down and asked Randy what my charge was for his coming over. He said "You did everything I would have to fix it, so no service charge"! Unbelievable! A week later, the error code was back (and no reliable hot water). Randy came out again, checked everything on the units intake/exhaust system and found no reason for the error code. He dug in further and found a dip switch that was not set up correctly by the original installer. He spent 90 minutes working on the unit, ran a test with all faucets running hot water at the same time, and it worked perfectly. This time, I ask what I owed for his professional service and he said "our regular service call fee . . . $75.00". Every other company in Salt Lake would have charged that (or more) as their portal-to-portal hourly fee! Everyone at Brozwood was smart, efficient, professional, and really made me feel like their only customer. I'll call them again for and HVAC/Plumbing issues in the future and I'll recommend them to anyone that asks for a help with their home.

Select Comfort is a reliable, professional, and quality driven company. Their crew has provided…read moreseasonal service for my home over the past few years, and I have always been completely satisfied. They just installed a new AC unit, and I was so very happy with the results. Dylan and Chewy were here all day, encountered a couple of unexpected hurdles, and worked through each one while informing me every step of the way - so important as a homeowner. They offered solutions and were willing to work with my preferences. I so appreciate good quality service and knowledgeable, experienced, and pleasant technicians. I refer them to anyone looking for a 'good' group to work with. Thanks again Select Comfort!

We used this company to replace our HVAC system this summer. The installation of the new dual fuel…read moresystem seemed to go well but when we got the final invoice we noticed that a different and smaller furnace was installed than the one on the bid. When we asked about this we were told that the one that was bid was too big for the space and that the smaller furnace would suffice for our home. This was done without any mention of the replacement to us and it appeared to be done so that the installers would not have to spend a little more time changing the ductwork. We hired an independent party to assess the size furnace needed for our home and he said that the one they installed was too small and would struggle to beat the home on really cold days. After we insisted that they make it right, they removed the small furnace and replaced it with the one in the bid. All seemed well until the weather got colder and we noticed that the system was not transitioning from the heat pump to the furnace. Long story short, they had not installed a heat sensor that is critical to the proper functioning of the system. They have corrected the problem and the system is now working well. So, this company has made good on what we had agreed to o. the bid but it took co side table effort on our part to get this to happen,

I was in need of a new heating and air-conditioning system and unfortunately living downtown. It's…read morevery difficult to get a fair pricing on any type of professional trade type work specially HVAC Fortunately, I have done some research and found comfort level heating and air-conditioning company with a MIN as the head guy who is fabulous and gets the job done and I professional manner and again I'm talking about downtown very difficult to get good help I give him five stars Ted Bronowicki

My second wonderful experience with this company. First was a great deal on a new heater…read moreinstallation in 1996. Next in 2019 when my new homes heater failed. I was out of town and my son got two bids, both contractors said it needed replacing. I called Comfort Level and they said it needed a cleaning and a sensor, and has decent life left. No cracks were found. It's now running more efficiently. Saved us thousands. So refreshing in a world where contractors cut corners or out right lie.

We called True Pros in desperation after our a/c went out on a day that the outside temperature…read morewas 107 degrees. We had elderly parents staying with us which caused us more stress becaise our house was so hot inside. They were kind enough to rearrange their schedule anf get us in quickly. We thought our system was a gonner but they fixed it for $200 and i can't tell you what a relief that was!!! The technician Kurt was knowledgeable,professional and friendly., 10/10 i would recommend and trust this company with all of my HVAC needs! Thank you TruePros!!!! We'll br back!

We had our 25 year old furnace go out on us in Jan. We called and set up several estimates. True…read morePros was not the cheapest (they were in the middle with fair prices) but they had the unit we wanted, the install window that worked best for us and a great warranty. The company was wonderful to deal with! We received texts with biography info to let us know who would be coming and when. The estimator was on time and very friendly. So were the installers. The whole process from setting the appointment to finishing the job was great!

I'd give this company 10 stars if I could! Mike and his team SAVED me when my AC went out during…read moreone of our UT heat waves. They offered to install 2 very nice AC units to get us by until they could get us a new outdoor unit and without it my family would have been miserable. They just continue to make it happen and I'm so grateful. Best part is I can text them for anything, I don't have to call! Thank you Mike and your team for being so responsive and WILLING to help. This will be the only HVAC co I ever call!

Read the last three paragraphs if you use these guys and live in bluffdale at least. It could saved…read moreme a fortune. I want to be as kind as I can to this company, because I don't know exactly all the facts around my experience. but they quoted me for between a 4000 to 8000 dollar job, when the solution was a 50 dollar part. I live in Bluffdale, and I was just looking to do normal yearly maintenance on my A/C unit, I called the company, they answered were friendly and sent a guy out immediately. Good deal, the charge is only 20 bucks for the maintenance. I mention to the guy that this particular A/C unit has been tripping the breaker about once a day. He says he'll look into it. A couple hours later he has taken apart my entire system, let's me know that the compressor must have gone bad and that I will need to replace it, as well as most other parts of my A/C unit, I ask "Well... how much would that cost" "Well the part is about 1500, and then it's a 6 hour job, so it'll run you about 4-6k dollars or so, I can have a guy come out and give you an exact quote, but honestly it's not that much more to get the entire system replaced... that's 8000.." I wait, look into warranty and amazingly, i still have a warranty for the part! Good news! in the mean time I get several other quotes, one shop quotes me half that 4k price, that makes sense, 4000-1500 is about 2000 dollars, the price difference is somewhat small. the price guy arrives, asks a lot of personal questions and then says he'll run my quote, I inform him the good news! I get the part for free! could they get close to the price quoted earlier? Nope, 4000 dollars. well since I have that piece still warrantied, can you show me a breakdown of the prices for labor, parts etc? nope. can you tell me what unit you would install if I went with the 8k version? "honestly they are all the same" Ok, but can I get a price break down? nope. they were vary dismayed when I said I would get some other quotes. He also informed me that this has happened all over this neighborhood So I call another company, guy looks at it, looks at my breaker and says "I think the builder just added the wrong size breaker, and this one is warn down, I can get an electrician friend of mine out here to fix it, but your unit looks perfect". thanks Copper peaks. No fee for the consultation electrician comes over,"that'll be 50 dollars for the part, 150 for the house call" it's been working perfectly fine ever since. I don't know if this is an experience problem, but I do worry that this company has been wrongfully quoting newish home owners full replacements when they are not necessary. I had a bad experience with this company, and cannot recommend them.

We had a water leak, I was happy to hear they could show up at 8AM the next morning. At 9:40 they…read morering the bell, I was not happy about them being late. I showed them the sprinkler that I thought was leaking, they used some tape to wrap the drip line and left. No bill, no goodbye. Just a half ass job and left. I wish I was kidding!

I had a water main leak back on November 2020. They came out and did a patch repair. Less than a…read moreyear later it started to leak again inside my house and I had them come out a second time to fix "under warranty". Fast forward to June of 2022 it started leaking again and was unnoticed. As a result we had mold under our carpet, walls and baseboards and had to rip it all out. After we had it repaired by another company we discovered that the clamps on either side of the patch were not secured resulting in its failure. This was a complete nightmare and ended up costing me a substantial amount of money. I regret that I used them and would urge you to exercise caution!

I really recommend this company. They were amazing and didn't waste my time and give me outlandish…read morequotes. Funny story I actually paid two different companies to come out for the same job thinking it was the same company. (I forgot to cancel air express because I was able to find someone to come sooner.) I paid another guy to come out on Easter Sunday to just say yep it's broke here is some space heaters. Then Air Express came out actually took it apart and fixed it for me and gave me great feedback let me know where some concerns were that the other guy never said. I am able to replace the furnace later on giving me enough time to take advantage of this opportunity to change my ductwork before replacing the furnace so I can have it in a different location. I feel like we prepare for rainy days and this technician is helping me knock two birds with one stone by not leading me down the rip off path the other company did to me twice now. I have to say even when I talked to the receptionist on Easter I had a good feeling about this company and I am grateful I forgot to cancel.

My furnace went out the company came out on time gave me several options to fix or replace I…read moredecided to install new they installed new with no problems and a good warranty to go with it they did a wonderful job in these hard time s getting material in showed up on time finished on time explained all great quality company