I absolutely love Kilwins ice cream and their hot chocolate is undefeated! My kids and I came here during the week and it was pretty slow and no line. My kids were so excited to be getting ice cream they couldn't decide which flavor they wanted but the staff was great and very patient and let my kids try 3 flavors before making their decision to get Superman and Chocolate! I had the chocolate chip cookie dough and it was delicious! This location is in Sugar Land town square and you're lucky if you can find a parking space out front, I typically park in the parking garage behind it. I highly recommend this business! It's perfect for these hot Summer months! read more

Kilwins Ice Cream - Chocolate - Fudge - a cup of coffee - Ice Cream & Frozen Yogurt Near Me - Sugar Land, Texas

This is a gourmet spot for those who enjoy chocolates, ice cream, fudge, and more. The service here is friendly and the staff are very willing to help whether you're looking for a treat for yourself or a gift for others. The shop has many different kinds of chocolate including some sugar-free ones too. They are sold by the pound at the counter or in gift boxes throughout the shop. The fudge is also aplenty and the price per pound varies with flavors. Think smooth and velvety fudge that is rich and delicious! The caramel apples are also great tasting whether you like it dipped in milk chocolate or dark chocolate or covered in nuts or not. They'll offer to cut it for you so you can eat it right away or to keep it whole to enjoy later or gift it. Caramel corn is sold in bags for those who like the sweet tasting popcorn. I find their ice cream to be on the sweeter end and also somewhat more pricey than many other sweets shops. Overall a good spot to stop by once in a while to feed the sweet tooth. Parking can be a bit hard on the weekend if you're looking to park right in front of the shop, though there is complimentary parking in the Sugar Land Town Square garage nearby. read more

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Talk about amazing! This is my 2nd time here but actually my first time getting my own cone! Last time only my kiddo got 1 and I was being "good" so I didn't even try it. Boy was that a mistake. As soon as you walk in you are blasted by the aromas of chocolate and candies like you're in willy Wonka shop...it just makes your mouth water! My son got the kids all time favorite Superman and I got the All American 2 Berry Pie. My son ate his whole cone...he usually struggles toward the end but not today! As for me the cine was amazing it had pieces of pie or cake inside of it...just amazing! I haven't had icecream this good in years. I even had to taste my sons after mine was sooo good. The service is A1 and super friendly! I will definitely be back! They have any candy you can think of! A cone was 7$ but well worth the money! read more

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From the moment I walked in, the assistant manager, Ervin, accommodated my every need from giving me a delicious mint chocolate chip sample to explaining how their milkshakes were made! I ended up getting the strawberry milkshake, and I left with no regrets! Looking around, they had various chocolates on display and a clean interior! I would definitely recommend if you're looking for an ice cream shop within the Sugarland area! read more

Kilwins Ice Cream - Chocolate - Fudge - Receiving strawberry milkshake - Ice Cream & Frozen Yogurt Near Me - Sugar Land, Texas

Went by this late afternoon for some ice cream, 7/9. My daughter and I walked all the way to the back and no one even looked at us. No hello, not even a look. There was a lady working and a guy that was sitting outside and walked in when he saw us. We ordered 2 different ice creams on a waffle bowl. The ice cream has almost no flavor at all and the waffle bowl I got was a bit soggy. The total was over $18 and on top of that they have the nerve to ask for a tip when they gave ZERO customer service. Try greeting your customers with a friendly hello when they walk in before you even try to ask for a tip. Will not be returning to this location. read more

On January 3, 2025, I went into Kilwin's in Sugar Land Town Square to pickup 3 caramel apples with nuts (receipt attached). I saw Jonathan go into the container to get them but in the interim, I told them I wanted ice cream as well. There must've been confusion on their end and lack of attention to detail because once I got home, none of the apples had nuts on them which was disheartening because they were a gift for my mom (she does not eat the plain ones). I immediately called the location and told them my issue; they said I could come in and get the proper ones, never notifying me to bring the other apples back as I said I would discard of them. When I returned 20 minutes later, the manager Ervin told me he could only give me one caramel apple for free but the other two I had to pay for since I had not brought the other apples back (which he never disclosed to me on the phone that I needed to do AND I WOULD ASSUME bringing apples back that are exposed (due to non secure packaging) that had left the premises would be a FOOD SAFETY VIOLATION-contamination risk, traceability & temperature control). The entire transaction was a complete inconvenience. The whole situation was handled improperly and I'm highly upset as I ultimately had to pay for FIVE apples and THREE of them will not be eaten, they will be discarded. The manager Ervin did not pay attention to detail and did not handle the situation effectively or as someone who often comes here would like to be treated. BE CAREFUL - you could be eating something that someone BROUGHT BACK! read more

Kilwins Ice Cream - Chocolate - Fudge - Receipt - Ice Cream & Frozen Yogurt Near Me - Sugar Land, Texas

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3.5 stars We got the blueberry waffle cone (Blueberry-flavored ice cream, blueberry sauce, blueberries & chocolate-covered waffle cone pieces). We sampled 2 other flavors (i think marsh-mallow s'more and chocolate chip cookie dough), but didn't really care too much for those. For a small cup, 1 scoop was $7.46. Pretty pricey, but it was good. We shared it. read more

We were just roaming around SL Town Center and wanted to try this spot out before it closed for the night. We got the chocolate brownie and cappuccino chocolate chip ice cream cups. Both were good. But, they weren't better than any other ice cream I would get at my local grocery store (shout out to HEB Creamy Creations Cherry and Chocolate ice cream). Plus, it was a bit pricey for a small cup of ice cream. Overall, if you're already walking around SL Town Center, this is not a bad spot to pop into get your ice cream fix in. I haven't tried their specialty chocolates yet, so I may come back to try them out and update my review. read more

All kinds of sweets and treats in here! I came in for ice cream and sampled tasted a few of the flavors. I liked the Praline Pecan ice cream. It is very sweet so I just got a small one scoop cup. read more

Amazing flavors and quality chocolate. There is a great variety of individual pieces and gift boxes with variety.

My friend works here. I need 85 characters so Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream Ice Cream read more

The place is small but smells amazing!!!!! We came in for a couple pieces of chocolate to share w wine and they were perfect. Not overly sweet, but flavorful. Service was fast and friendly and prices were comparable. read more

I just took my family yesterday. The caramel apple was so bad. The apple wasn't fresh and nuts were not crunchy !!! I hope the manager sees this review. read more

The ice cream amd service was good but $12.84 for 2 kids cups 1 scoop of ice cream each. Nah.

Such a fun little dessert place or somewhere to pop in and grab a treat for a gift! Ambiance is super cute and the service is excellent as they have no problem letting you try whatever you want! MUST try the s'more ice cream that they have!! Oh my!! Their chocolate is amazing as well! We will be back! read more

I have only tried their chocolate, and it is excellent! This is my go-to stop for a gift of chocolate. I'm looking forward to trying other items. read more

While strolling around Sugarland Townsquare, and because of the weather it makes you crave for ice cream. When I first walked in, I was so overwhelmed with the variety of sweets and items to choose from. Great ice cream flavors! (They offer samples). I have had cappuccino chocolate chip. It was super rich and creamy. Customer service was the best. Peanut brittle was too sweet but addicting. They have ice cream by the pint to take home or ice cream cake. This place is good. Stop in and give them a try. read more

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Omg! the workers are so rude! they whisper and give rude looks for no reason. I would recommend the frozen yogurt near there then this place the ice cream mid asf read more

I got fudge once from here while staying at the hotel across the street.. and it was delicious..!!! Would definitely grab more if I were close by and in the mood for some fudgeee read more

Perfect stop for dessert. Fudge, Caramel apples, covered pretzels, specialty chocolates and lots of yummy treats including delicious ice cream flavors. read more

The apples they have are ridiculous. SO GOOD!!! They have a variety of caramel, candied chocolate apples. They are fresh and they even slice them for you. I have had all of them except the straight caramel. That one just seems boring compared to the others! :) They stay fresh for a couple of days.I have a reward card and after so many, i get a free one. The employees are nice. It gets crowded and the space is small. I have never been the only person in the store. Parking can be a mess. Worth it! read more

Kilwins Ice Cream - Chocolate - Fudge - SO GOOD!!!! - Ice Cream & Frozen Yogurt Near Me - Sugar Land, Texas

My family's favorite spot! The ice cream is amazing and love the fudge. Love how they have a mixture of everything and not just ice cream.

Very nice candy and ice cream parlor. Can't eat inside but there are a few tables and benches outside. Yummy flavors of chocolates and ice cream and candied apples. Watch them make candied popcorn in the window. Nice friendly service. I had peppermint ice cream and my daughter had Superman ice cream -- 1 scoop each x 2 ice cream cups= $11. Expensive!! read more

love. amazing quality ice cream. friendly staff. great flavors. parking isnt fun but willing to sacrifice for good dessert lol

I attended this creative little ice cream shop with hopes of getting some really great ice cream. I paid almost 7 dollars for barely one scoop of ice cream. I need this establishment to understand that less is no longer more. Two scoops should be the minimum for a cup of ice cream...at least fill up the cup. Especially, when a pint of ice cream costs about 3 dollars less. 2022.....fill up the cup!! read more

I've been coming here once a week since they opened and I've gotten something different every time. I love it all. The fudge is obviously amazing (they offer samples) - I like the peanut butter fudge best. I have also tried a few of the individual chocolates from the case that did not disappoint. The ice cream is my favorite thing at Kilwin's. I've tried the Fudgie Brownie, Mackinac Island Fudge and Cake Batter flavors, all of which are fantastic. They offer A LOT of flavors, even a couple sorbets. Don't forget, you can ask for samples of the ice cream, too! Service is always friendly here, lots of smiles. So happy to have a little piece of Michigan here in Sugar Land! read more

I love kilwins!! great service and amazing staff!! will be coming back for more! I got the pecan turtle apple and it was so awesome!! read more

Kilwins Ice Cream - Chocolate - Fudge - yummy turtle apple! - Ice Cream & Frozen Yogurt Near Me - Sugar Land, Texas

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It was great and the staff was nice. The business was clean and they had hand sanitizer. My dessert was delicious. read more

Kilwins Ice Cream - Chocolate - Fudge - Truffle Rice Krispie Treat - Ice Cream & Frozen Yogurt Near Me - Sugar Land, Texas

I thought I was just walking into an ice cream parlor and instead walked into a really cool place. Just a few steps from many good restaurants and nice places to shop you can treat yourself to a variety of different sweets at this place. I came across this place because I work in the area and my first impression when I walked in was a sense of being overwhelmed by the variety of items I could choose from. Take a deep breath and just take in the aroma, and slowly proceed. The young lady near the ice cream section towards the back helped lend me a few flavors to taste. I had the Superman, and toasted coconut and then finally the chocolate coconut which I think was advertised as the summer coconut. The last one was almost like a German chocolate cake without the cake so I got it in a cone and yes I had it alone. They have a variety of cones so I just got a waffle cone, but if you don't want the carbs you shouldn't be here anywho. It was about 6 bucks for two scoops but boy did I enjoy it!! I looked over the other counters and dropped a few pictures for y'all, but don't stall and move the line! I love having me an ice cream in the hot July heat wave that H-Town seems to always bring. Stop in and give them a try and hope I come out with a caramel apple or some chocolate on the next go. read more

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This place is so good. So many great flavors! I completely recommend the Marshmallow S'more! Ice cream is great! read more

Zero customer service. No greeting or conversation at all even when you speak to them first. It seems like a good idea because everything looks and smells so good. I wouldn't recommend wasting your time and money. Go to H‑E‑B & get some bluebell. A child's cone was $6.50 read more

My daughter and I went to Kilwins to try a new ice cream place in Sugar Land. We went in the evening. The pros: Great variety of products for desserts/snacks. I was greeted by the employees as soon as we walked in, that was nice! Cons: Unfortunately I can never return. In the glass case where the chocolate covered marshmallows are located there was a ROACH!! It was the most disgusting thing ever. It makes me question the cleanliness they have in the back if the front has this problem. Wow, so disappointed. I walked out and threw away everything I had purchased. Try another place. read more

Hands down the BEST ice cream I ever tasted. I ordered chocolate and cookies and cream. It was super rich and creamy just like how ice cream should be. I first had this in Mackinac Island in Michigan so I was super surprised when I saw this store in sugar Land town center. read more

Kilwins Ice Cream - Chocolate - Fudge - Cookies and cream and chocolate. Single scoop split into 2 flavors - Ice Cream & Frozen Yogurt Near Me - Sugar Land, Texas

Chocolate covered Pretzels..only place worth going to if that is what you are looking for.

Had to do a phone order since I'm not local and wow we were blown away by the quality and freshness. Had some fudge and caramel apples and a few other treats. Everyone was super impressed. The employees were very helpful and accommodating. We will definitely be ordering again soon! read more

WOW SCRUMDILLYUMPTIOUS Clean, great service. BEST ICE CREAM IN TEXAS!! Right in the middle of Sugar Land Town Center restaurant row! Leave room for ice cream! read more

Walk in and smell the waffle cones! Delicious ice cream and good service on a Friday. We'll be back!!

Great customer service! The coffee is just to my liking. My daughter had the Carmel corn and she loved it! Ice cream was super creamy, the workers were very friendly and accommodating to our needs read more

amazing selection and fantastic ice cream. S'mores ice cream is always my favorite but this place does it so well so impressed!

Their caramel apples are delicious. However they opened at noon and at 2:40 in the afternoon they still haven't even made them yet. And it was going to be over an hour before they were ready. It's out of the way for me, and literally the only reason I stopped. But now I know better than to stop ever again. read more