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Kilwins Ice Cream - Chocolate - Fudge

4.1 (49 reviews)
Open 12:00 pm - 10:00 PM

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Receiving strawberry milkshake
Patrick U.

From the moment I walked in, the assistant manager, Ervin, accommodated my every need from giving me a delicious mint chocolate chip sample to explaining how their milkshakes were made! I ended up getting the strawberry milkshake, and I left with no regrets! Looking around, they had various chocolates on display and a clean interior! I would definitely recommend if you're looking for an ice cream shop within the Sugarland area!

Receipt
Tami R.

On January 3, 2025, I went into Kilwin's in Sugar Land Town Square to pickup 3 caramel apples with nuts (receipt attached). I saw Jonathan go into the container to get them but in the interim, I told them I wanted ice cream as well. There must've been confusion on their end and lack of attention to detail because once I got home, none of the apples had nuts on them which was disheartening because they were a gift for my mom (she does not eat the plain ones). I immediately called the location and told them my issue; they said I could come in and get the proper ones, never notifying me to bring the other apples back as I said I would discard of them. When I returned 20 minutes later, the manager Ervin told me he could only give me one caramel apple for free but the other two I had to pay for since I had not brought the other apples back (which he never disclosed to me on the phone that I needed to do AND I WOULD ASSUME bringing apples back that are exposed (due to non secure packaging) that had left the premises would be a FOOD SAFETY VIOLATION-contamination risk, traceability & temperature control). The entire transaction was a complete inconvenience. The whole situation was handled improperly and I'm highly upset as I ultimately had to pay for FIVE apples and THREE of them will not be eaten, they will be discarded. The manager Ervin did not pay attention to detail and did not handle the situation effectively or as someone who often comes here would like to be treated. BE CAREFUL - you could be eating something that someone BROUGHT BACK!

a display of chocolates
Cleeii A.

While strolling around Sugarland Townsquare, and because of the weather it makes you crave for ice cream. When I first walked in, I was so overwhelmed with the variety of sweets and items to choose from. Great ice cream flavors! (They offer samples). I have had cappuccino chocolate chip. It was super rich and creamy. Customer service was the best. Peanut brittle was too sweet but addicting. They have ice cream by the pint to take home or ice cream cake. This place is good. Stop in and give them a try.

SO GOOD!!!!

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2 years ago

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3 months ago

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1 year ago

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7 months ago

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11 months ago

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1 year ago

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1 year ago

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1 year ago

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2 years ago

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6 months ago

Amazing flavors and quality chocolate. There is a great variety of individual pieces and gift boxes with variety.

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1 year ago

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2 years ago

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1 year ago

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3 years ago

The ice cream amd service was good but $12.84 for 2 kids cups 1 scoop of ice cream each. Nah.

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3 years ago

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2 years ago

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6 years ago

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2 years ago

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6 years ago

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4 years ago

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5 years ago

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3 years ago

My family's favorite spot! The ice cream is amazing and love the fudge. Love how they have a mixture of everything and not just ice cream.

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5 years ago

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3 years ago

love. amazing quality ice cream. friendly staff. great flavors. parking isnt fun but willing to sacrifice for good dessert lol

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4 years ago

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7 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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5 years ago

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6 years ago

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7 years ago

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3 years ago

Chocolate covered Pretzels..only place worth going to if that is what you are looking for.

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6 years ago

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6 years ago

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4 years ago

Walk in and smell the waffle cones! Delicious ice cream and good service on a Friday. We'll be back!!

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6 years ago

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4 years ago

amazing selection and fantastic ice cream. S'mores ice cream is always my favorite but this place does it so well so impressed!

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4 years ago

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Ask the Community - Kilwins Ice Cream - Chocolate - Fudge

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Kilwins Ice Cream - Chocolate - Fudge - icecream - Updated May 2026

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