Great ice cream and very enthusiastic servers who enjoyed their job to boot! Will return again soon. Highly recommend the toasted coconut read more

Love this candy store, we got to sample some fudge which was awesome. The staff was great, friendly and personable. The ambiance it's well lit and spacious. We enjoyed the visit and will be back read more

Very cute candy shop! Reminds me of an old school candy store:) a large variety of chocolate treats and they also have ice cream. My husband got candy and I had ice cream. The staff were very friendly and welcoming when we came in. They shared their favorite picks as recommendations which was nice. Looking forward to going back! read more

I adore this gem of an ice cream/dessert shop. They have a nice variety of flavors and staff allows one to sample a flavor or two. Staff makes the waffle cones by hand. I have been there in the past and saw the staff making fudge or chocolate from scratch. The branding and decor is delightful. I know there are multiple Kilwins around Chicagoland and I can always tell it's a Kilwins because of the pleasing sign. A small area of a few tables and chairs are near back if the shop. We enjoyed our ice cream break. I had a small single scoop of dulce de letche which tasted fantastic! Street Parking is available. I believe on Sunday nights some Street parking is free. Reminder to check the parking meter. Thanks Kilwins! I can't wait to visit the Evanston IL location. read more

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This place is located NW of S Harper and E 53rd St. You will need to find street parking or pay to park in a small lot just North of the shop. It is more than just ice cream as they have fudge and other snacks. If we were in Hyde Park for longer or had a way to store the fudge we would have tried one of them. We got the Kilwins Tracks because we wanted a flavor specific to Kilwins. As expected it was very rich. The prices are higher than at chain ice cream places but the quality is a notch higher. Next time we will try out the fudge. read more

Kilwins Ice Cream - Chocolate - Fudge - Inside - Chocolatiers & Shops Near Me - Chicago, Illinois

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Yummy ice cream, lots of flavors, and all the speciality chocolate items you could imagine! Good assortment of fudge as well. Great place to get some gifts for someone who has a sweet tooth. read more

I allowed myself to indulge here a few days ago for my birthday. The establishment was clean and staff was very friendly. They had a variety of available treats. I was even able to sample a couple of ice-creams. I chose a traditional taffy apple and a chocolate covered turtle marshmallow. My only complaint is they weren't fully staffed. So, service was a bit slower than I'd like it to be. read more

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Popped into this Black owned ice cream shop for something sweet after dinner one night. I was not expecting such a lovely experience as it was my first time finding out about this place. I found it on Google just looking for ice cream. They have sooo much more than ice cream! I got two Apple Pie Caramel Apples, S'more ice cream, and Dulce de Leche ice cream both in waffle bowls. WOW This was probably some of the best ice cream I've ever had! So creamy and delicious! The apples!!! Soo good! Service is quick and the staff is friendly; everyone working together. I can't wait to come back! I know the line will be out of the door this summer! read more

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I got ice cream and also white chocolate covered rice crispy. We got sample ice cream before making our choices. One of the staff even gave me a free pretzel stick :) read more

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This is a great spot to get ice cream. Chocolate chip is my go-to, but they don't offer, so I got cookies and cream. It was good! I'll definitely be back when I'm around. The place is clean, big, and the service was great. read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Chicago, Illinois

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I stop in here ever so often whenever I'm in Chicago and craving some sweets. Soon as I walked in, there were two huge rolls of fudge just hanging in the area where they make the products. Variation of fudge and caramel treats is a diabetic fit just to see. My personal favorite is their ice cream which I always jet straight to once I walk in then I consider the rest of my options. Not too much in here that I don't enjoy so simply going in is a win. I don't do a lot of sugar in my dietary habits but this is one of the exceptions I make whenever I'm in the Chicago area. read more

Excellent experience at this location getting delicious high quality treats. Came to get a sweet treat with some friends after eating at Bob's pizza. I got the double scoop of ice cream which proved to be so much. In the future would just get 1 scoop. It was delicious and so fresh. I had the toasted coconut which was fantastic. Additionally the Kilwins tracks was tasty. Lots of other goodies here. Next time will try a Carmel Apple with nuts. Customer service was good here too. A young man with an Irish accent was so helpful. read more

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Does not offer samples so you just have to guess if you'll like a $15 scoop of ice cream. And the light skin guy with wild hard and glasses that works the front counter is super arrogant and rude. Not someone you want to be handled by when spending your money. Ice cream.... 6/10 read more

This was some good ice cream and the service was great... I'm here from Memphis TN and never had good ice cream like this.. read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Chicago, Illinois

The desserts were great and the staff was friendly. It was a great place to enjoy a treat while my wife and I were in town visiting our daughter at university. read more

It's a simple small parlor. It's very straightforward. They make their cones fresh and stamp their name on them. I think that's a cool touch. I can't speak to if the ice cream is made fresh in-house, but I think their chocolates and candies are. They're certainly branded in-house because they have their own bags. It's a great treat option for a midday or after-meal snack. Nothing bad to say here. read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Chicago, Illinois

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Excellent customer service as you are happily greeted upon entering. I love to support this type of business. Please keep up the good work. Thank you! read more

We stopped by yesterday as part of a food tour and tried a variety of items, from chocolates to Rice Krispies to pretzels to a mini turtle sundae. Everything was so incredibly delicious. The owner of the store came out and gave an amazing speech and shared with us that everything was made in-store. My favorites were the chocolate covered Rice Krispie and the turtle sundae - both were super rich and featured a variety of textures. There are a couple seats to eat at but overall it seems the spot is more grab-and-go. Everyone was super friendly and welcoming. This was my second time coming and I would definitely come again! read more

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Whenever I go on vacation, I crave stopping in an old time chocolate store and ice cream stop. Going to Kilwins felt like I was on vacation. There were a ton of flavors of ice creams, and a scoop of ice cream was massive in the best way. There was so much charm in this place, and the ice cream was delicious too. I can't wait to come back for more ice cream and to try their homemade fudge - it looked and smelled incredible. read more

I Love this place, it smells soooooooo good when you walk in. And tou can see them makin the chocolate and they have a lot of different choices to choose from. read more

Kilwins Ice Cream - Chocolate - Fudge - Butter pecan - Chocolatiers & Shops Near Me - Chicago, Illinois

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I drove from the west side this evening to patronize this establishment. I have heard great stories from my friends about the customer service and great sweets. Unfortunately, I left without being serviced. I came in about 8:35 and there were 2 young men in the store. The light skinned gentleman with the blow out Afro, no hairnet, no gloves, a very bad attitude, leaned on the counter while my husband and I asked questions about the menu items. We were told there was no hot caramel, no hot fudge, no marshmallow toppings. We could not order the turtle sundae nor the heavenly sundae because he "already put that up". The only reason I gave stars is because The establishment was clean and quiet. I was actually super excited upon entry. The other gentleman working was very polite and attempted to explain the menu options as well as answer my questions. However, a group of teens were anxious to order and I did not want to hold up the line. As a food service manager for the better part of 10 years, the first gentle man was off putting and rude. No greeting upon entry, no courtesy when addressing customers, eye rolling, elbows leaning on the counter and register and sighing loudly when we asked questions. The lack of hairnet with the amount of hair the gentleman had was concerning. I am quite sure this is not a representation of the establishment that came so highly recommended. I chose to leave without ordering. I will just try again on a different day and hopefully the outcome will be better. read more

Service was great, I was greeted when I walked in and the food was also delicious ! I have a Carmel Apple , turtle stick and gummy bears. I also purchased a scoop of Superman ice cream for my nephew and he loved it. read more

This stores smells aaaamazing! Walk in, inhale deeply a few times, and you probably can't walk out without wandering around and buying something. If you have a sweet tooth, you're trapped. I love caramel covered sweets, so I picked up a caramel pecan marshmallow on a stick. The rich, buttery smell did it for me. Much to my disappointment, the treat was not fresh at all - caramel was stale. Not sure how many days old it was, but the $5 treat was no longer a treat, rather, it was a challenge to nibble as it had gotten dry and did not pass the chewability test. They have a large variety of fudge, chocolate treats, and a selection of ice cream. They make for nice gifts to others or yourself. I sampled the toasted coconut ice cream (*get this!*) and it was out of this world. I would have gotten a scoop, but it was freezing in Chicago at the time. I will probably return in the future, but I hope the items are fresh next time around. The store smelled heavenly, it's a shame the treat I picked up probably once had potential. read more

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Black owned, black owned, BLACK OWNED! My friend was visiting Chicago from LA and suggested we come here as I've never been. When I walked in I was blown away by all of the sweets! I literally told the staff to give me a moment to get myself together. I settled on milk chocolate covered graham crackers! O M G!! Sooo yummy!! I also got the pecan turtle crispie. Oh I'll be back. Another location that's well worth the drive!!! Fun and knowledgeable staff! I'm pleased!! read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Chicago, Illinois

Kilwins is a cute shop with pricey confections. I've been a few times over the years, I wish the service was better. I've always felt rushed. read more

Always friendly environment. The only thing I really don't like are the prices. Way too expensive. I'm not paying $20 for a taffy apple. Ice cream is good. Fun to watch them make they're different items. read more

Sigh. I miss when Fannie May was on the South Side. This place is ok, with faux Fannie May things, it's a cute shop for gifting things for people. Apparently when you purchase the individual candies and ask for a box, you are charged $1. I guess you're supposed to gift individual chocolates in wrapped up plastic and a plastic bag. Such a turnoff read more

Although we dont visit very much in the winter time, Kilwins is always a staple for our walks in the Summer/Fall. We usually get a waffle cone each with one scoop. Ice cream is a little pricey, but well worth it. Quality is always good and service is always pleasant. I've never purchased anything else here aside from ice cream, but all the other treats (fudge, caramel apples) all look amazing. During the warmer months, there is patio furniture set up, which is nice, as we usually walk down with our dog. But there are no trashcans provided. This causes people (because Hyde Park) to just either leave their ice cream cups on the tables (which are never bussed by staff) napkins everywhere, etc. If a garbage can was placed somewhere, then at least those of us who care could pick up after those that don't. read more

One of my favorite fudge and ice cream shops! I'd picked up a piece of fudge at the S Michigan location and decided to come back since I heard they were a black owned business The fudge is a bit pricy but they were doing a Juneteenth special for $6.19 per slice. We got the salted caramel chocolate -- yum! We also really enjoyed the ice cream -- I got the chocolate coconut chip. They have locations all around the city! read more

Wow, we learn something new every day. Upon researching to write this review, I found out the craziest thing. As an implant to Chicago, I thought this was a local Chicago chain. Come to find out, Kilwin's started in Michigan and is very heavy in the north and northeast. Downtown Hyde Park ... Gotta love it! One evening I strolled into this place because I was staying at the Hyatt across the street. Upon walking in, I was immediately and happily greeted by the Associates working here. The smell that goes down the street can be totally intoxicating. You smell fresh waffle cones and hear the giggles of people walking in and out. This place has lots of things to offer for your sweet tooth. Candy apples with decadent toppings, chocolates, fudge, lots of other confections and especially ice cream! There is plenty of seating so you can sit and ki-ki with friends and really enjoy your treats. If you don't want to indulge on-site, they also have many giftable items that are presented very lovely. On my visit, I had pecan ice cream topped with warm, delicious caramel in a waffle cone bowl. Totally hit the spot and I left satisfied and in a very jovial mood. If you're in Hyde Park, I would suggest this place. I think it's the only ice cream parlor left in Hyde Park. Also, Kilwin's are scattered all around Chicago (downtown, up north, etc.) and in the areas mentioned above. If you're so lucky to be near one, I would definitely drop in for a treat. This isn't just a place for summertime treats either; they have something for your sweet tooth, cravings, and gifts all year long. read more

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I AM A SUCKER FOR CHOCOALTE AND SWEETS!!! I saw the previous reviewer who wrote "HOLY TOE-CURLING AMAZEBALLNESS," and I gotta say, she knows whats good! I've gone here more than 20 times in my 4 years of living in Chicago, they have something for every occasion and feels. They have from chocolates, to cookies, to fudge to ice cream to even caramel apples and even popcorn. SO MANY FLAVORS! Their creations are very unique and it's convenient that there is one store that has all this sugary goodness that has something for everyone. I really like their service as well, they are very nice and allow you to try their fudges and ice creams before so you can buy exactly what you want! Good luck buying only one or two things, because I kid you not, you will walk out of this store imagining what you'll try the next time around! read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Chicago, Illinois

Me & The Bestie had a sweet tooth after lunch. So, we decided to stop into Kilwin's for something good and sweet. Wow so many yummy treats. I was so undecided of what to pick. Prices are a lil steep but what the hack. Right? You work for the things you really want. And I really wanted me something sweet and yummy to eat. I decides to get the Turtle Marsh-Mellow. It was worth my $4.95 plus tax. It was a nice size and boy was it a treat to my taste buds. When I bit into it man was it delicious. If your ever in Hyde Park please stop into Kilwin's and grab you a sweet yummy treat They also have ice cream, nice selection of candy to chose from and homemade taffy apples It is worth the money. read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Chicago, Illinois

You can easily catch the line wrapped outside but the wait is worth it. Very steep price but you're paying for quality! Both the ice cream the apple taffy's are beyond delightful. Gourmet is an understatement. The Carmel is so rich it'll leave you thirsty. The apples are extra large and the scoops are a generous size with yummy waffle cones. It's so cultured inside. read more

Great assortment of ice cream and chocolate. The fudge look absolutely decadent and are massive chunks that you first see when you enter the store. Great souvenir to bring to friends and relatives if they don't have a Kilwins near them! read more

Kilwins Ice Cream - Chocolate - Fudge - Lemon sorbet - Chocolatiers & Shops Near Me - Chicago, Illinois

This place has a beautiful ambiance and lots of delicious treats. However it was not worth the hype for the price. All in all we got taffy apples, ice cream , a white chocolate Rice Krispie and pecan chocolate snapper, and chocolate covered marshmallow. While it was sweet and delicious the price was not worth the product. The best thing I got was the apple pie ice cream and I would definitely go back to try their other flavors read more

Kilwins Ice Cream - Chocolate - Fudge - White chocolate Rice Krispie treat - Chocolatiers & Shops Near Me - Chicago, Illinois

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Everything here is fresh, delicious and expensive! The peanut butter cups, ice cream and truffles are amazing. And the hand dipped caramel apples... they are simply the best! They are made on site and the smell of the caramel is intoxicating. There are a lot of complaints about the prices however when you taste the flavor and quality, you realize you get what you pay for. The big issue is the staff. There was 2 ladies behind the counter and were incredibly rude. No greeting. Didn't respond when greeted and acted as if they were being bothered. When i pay $10 for an ice cream cone, I expect someone to say hello! read more

After a long bike ride along the lakefront I rode through Harpers Court and Kilwins was calling my name. Ah, so good. I went for a butter pecan mixed with Mackinaw Island fudge milk shake and a one dark chocolate cashew turtle. Don't judge me, totally worth every calorie. A couple times the pecans caused a bit of a traffic jam getting stuck in the straw. The whole ordeal made situation made it even better. Parked my bike and walked through downtown Hyde Park enjoying my milkshake. After I was all done, I went back to Kilwins and grabbed some hand packed ice cream to take home for the family. Mint chocolate chip, Kilwins Mud and cookies and cream. No wonder I have 10 checking here. Did I mention that it's black owned, well it is. Looking forward to my next bike ride. read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Chicago, Illinois

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Came here last week to get a shake before my movie. Apparently the place uses hand made ice cream. I was unaware that ice cream was made my machines in certain instances. The ice cream was adequate. It was sweet ice cream the milk seemed normal as well. The price was unusal though. With tax $9 something. In life there are instances where people will pay a premium despite quality. Like beer at an airport or pop at a movie theater or concessions at a sports stadium. What I'm saying is Chicago has a decent selection of independent ice cream shops that aren't corporate behemoths that won't charge nearly 10 US dollars for some ice cream and milk combined via blender. read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Chicago, Illinois

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I'm giving Kilwins a 3-Star because their Hot Chocolate machine was broken. :( Saaaayyy whaaat... There's no other way to make hot cocoa at a chocolate store? The employee could've recommend me a different drink he could make but he did not and I just left with a dark chocolate peanut butter cup ($3.75). Though, as I walked out of the store a few minutes later I got a quick glance of another employee seeming to make a hot chocolate drink... I'm confused. read more

Kilwins Ice Cream - Chocolate - Fudge - Inside tables - Chocolatiers & Shops Near Me - Chicago, Illinois

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Ice cream cones are delicious and the ice cream flavors are amazing. I would give it 5 star but they only let you try one flavor (at least let us try 3) and the description of the flavors could be more detailed due to that. Besides that issue, ice cream on a cone was great here! read more