Hosted my 4yr old girl princess ball theme private party here at 10am - since its Fairy Tale Island…read moreafter all :). I was blown away with the party coordinator, Cathy. She made herself accessible to any question via text leading up to the event and the two staff that helped us with the set up were very kind. I had 17 kids and 24 adults and the space fit them all comfortably. The adults were able to sit in the area outside the party room and eat while peaking over the half wall to check on their kids. The kids had pizza, fries, and honest juice. I love that the package came with cupcakes for the kids too. If you want outside food, there is a $85 fee so we just opted to order catering through them and had zero regrets. Everyone raved how good the food was (spinach pie, penne a la vodka, buffalo wings, and pork slouvaki). Turned out I over ordered and there were left overs. Probably only needed one full tray each instead of two pork slouvaki trays. The only downsides were their no refund policy for no-shows and they should of had a bigger coffee dispenser so the adults didn't have to wait for it. Otherwise, it was a fairytale party for everyone to enjoy!

It was a miserable, rainy weekend and being desperate to find a play to have my son's energy…read moreemptied out, I decided to call ahead of our arrival to make sure two things weren't happening: 1- there were no birthday parties going on and 2 - it wasn't overly crowded. I was told no and no. I show up, a 3rd birthday party is in full swing, and it was JAMMED with kids ages ranging from barely walking to pre-teens. I was PISSED. Now I've hit the point of no return because I'm parked and here at the counter with my son yanking on the gate to get inside. There is really ZERO supervision here; I still have no idea who works here and who doesn't since no one has a name tag or a shirt on to tell the difference. Kids are running around, eating donuts in the ball pit, and screaming. You must watch your kids at your own risk. Yes, I understand it was a rainy day, but can you enforce some rules? My son likes it here because the music isn't "too loud" and he's right about that, but most of the toys are broken, old, or missing pieces. Can't even imagine when they cleaned down all the toys last; this place is showing its age.

We arrived on a rainy Saturday afternoon excepting it to be packed. It was not packed at all. There…read moreis plenty of staff members to enforce the wrist band colors. The place is very clean and very safe. The tables and chairs were very clean and not sticky. There is the right amount of activities for everyone to do without being bored. Parking can be an issue, but it's well worth it. The price is right. They will host parties for you and overall it was a great experience.

Huge! So much space…read morefor a kid to have fun. Much bigger than my local Launch. The staff were kind & friendly. Two thumbs up.

There wasn't much indoor playgrounds open after 8PM, so I came by Space House (Kiddos Space)…read morebecause on weekends they close at 9:30PM. The indoor playground isn't extremely big but it has the essentials. There isn't much sensory activities. Good that my toddler (under 2 years old) is half price for the admissions and the adults can accompany without any charge but anti slip socks required. They have a good amount of arcade games. I prefer their arcade games more than their indoor playground but I would return especially if I need drain my little one out when other indoor playgrounds are closed.

Came here for a birthday party. Staffs were friendly. It was easy to check in and they gave our…read morekids grip socks for the indoor playground. There looks like a total of 4 party rooms. 3 upstairs and 1 downstairs. Pretty spacious. Beside the indoor playground they also have arcade and claw machines. The indoor playground area was nice but it is a bit small. With kids and parents, It got really crowded and stuffy very fast. There's a few racing arcade games. The claw machine has a very high payout. We tried 10 times and still not able to get it. Overall my kids did have a good time and they did enjoy the playground.

Do not book a party here…read more Everything is broken and it's very unsafe too, not to mention nothing was set up and ready to go for us and there's only one person running the whole party. Details: I was here about 2 weeks ago for my nephew's 2-year-old birthday party and while the kids may not recognize the things that adults do that are wrong with this place, this place is extremely disappointing. Let me explain. For starters when we walked in, none of the tables or chairs were set up and we had to set the room ourselves. That cut into our set of time for other things necessary by almost 30 minutes. Second of all, all the toys in the toy section such as the dolls and the cars and whatnot are all broken! And all the electronic toys do not have working batteries in it. I literally saw little girls crying when they saw headless dolls and a lot of the children were so disappointed that they couldn't play with the cars and the electronic toys. Third of all the main attraction in the room, the merry-go-round, was broken! How in the world can that be broken for a bunch of children in a play center! The ball crawl itself is using the cheapest balls you could ever imagine and they all get crushed very easily and the pit itself was not filled enough so when children were going down the slide, their butts were hitting the inside of the ballpit very hard and I saw quite a few kids upset over that. They also have this interesting device that looks like a pachinko machine where you put a ball in it and it's supposed to be sucked up by air and go through a bunch of tubes. They were five tubes and only one of them were working. This in particular upset my nephew. Overall, the place was also pretty dirty and it was apparent that this place was not cleaned up from the last party. Last but certainly not least, they have a wall with these tiny little pegs that resemble Chinese checkers.... These pieces are so small that these are easily choking hazards and I literally had to run across the room to pull a few pieces out of a little child's hands because they were going right into the mouth. I took all hundred of these pieces off the wall and threw them into a plastic bag and gave them to the staff and ask them how can they be so naive to have pieces this small available for small children. The lady just looked at me like I was crazy and said sorry. I would highly suggest skipping this place and spending a few more dollars on a place that actually has everything in working order and is clean.

From the owner: Great indoor playground Party events. read more

I have no issue with employing youth; giving young people work experience can be valuable. My…read moreconcern is a business relying so heavily on young, inexperienced employees that mediocre service, okay management, and a lack of professionalism feel standard. I saw numerous very young-looking employees, including teenagers, throughout the space, and the atmosphere felt noticeably unprofessional. One girl at the register appeared extremely young. I considered asking her age but did not want to embarrass or shame her over something that was not her fault, so I assumed she was related to the owners or otherwise connected to the business. I do not blame children or teenagers for being inexperienced. Responsibility lies with the adults who hire, train, supervise, and manage them. It was also astonishing that staff apparently assumed I could not understand them because I was not speaking their language. I am fully Albanian and understood exactly what was being said. I have no issue with them speaking Albanian and absolutely do not think they should stop. They simply need to watch what they say around customers because they never know who understands them. That applies from the youngest employee to the owners. Professionalism should not disappear because you assume a customer cannot understand you. Most disturbing was what happened to my three-year-old son. He was cornered by about five children and repeatedly bothered to the point I considered it harassment. One child even asked to see my three-year-old son's underwear. That is wildly inappropriate and disturbing. He is a toddler and should be able to enter a children's business without being surrounded, intimidated, made uncomfortable, or asked invasive questions about his clothing or body. Children will be children, which is exactly why competent supervision should exist. If several children can corner and continue bothering a three-year-old like this, who exactly is watching the play area? Parents pay with the reasonable expectation that the environment is supervised enough for children, especially the youngest, to play safely and comfortably. I was also concerned by what appears to be a broader pattern of complaints involving racism and homophobia associated with this playspace. I have heard mothers discuss these concerns and seen past Google reviews raising similar issues. To be fair, I will not label an entire business racist or homophobic based solely on secondhand conversations or other people's reviews. However, during my own visit, I personally noticed behavior from a few younger employees that I felt implied racial prejudice, making previous complaints much harder to dismiss. I cannot verify every allegation ever made about this business and will not pretend I can. I can only speak to what I witnessed, and it was enough to make me question the culture and level of professionalism being tolerated. I also worry about what would happen in a genuinely serious situation. In a space that struck me as heavily staffed by very young, inexperienced, and sometimes unprofessional employees, I question how effectively an emergency, conflict, or serious incident involving a child would be handled. Hopefully that never happens, but a children's space must be prepared for it. A lack of maturity, supervision, or professionalism may seem merely irritating during a normal visit, but in a serious situation it could have much greater consequences. That is why the atmosphere I witnessed should not be brushed off as harmless. Although my visit was a couple of months ago, I wanted to share it so other parents can make the correct judgment about whether this playspace is right for them and their children.

A vital indoor playground when it's raining. We came here right when they opened and a lot of other…read moreparents had the same idea. I do think the parents who attended with their child are pretty diligent. Within an hour of us there almost all the toys had been disorganized and it can be pretty chaotic. We paid $25 for 1.5hour which I thought was reasonable for the area. They have a section for the strollers, a restroom, and a place to buy snacks. Communal space and it has a lot of toys for a good range of ages.

If i could give them 0 stars i would. DO NOT BOOK THEM FOR ANY PARTIES OR EVENTS. They violated the…read morecontract that was signed... they refused to let patrons in a party that was not at capacity. The security was out side spewing lies about the promoter to the patrons that they had waiting outside in 100 plus degree weather. If you want further proof please go on instagram the page is @jouvertjamishness you can read the comments under the post saying "we are sorry". Thank me later dont waste your time.

Disgusting venue., went for an event which promoters and dj's did a wonderful job however…read more.... there was a black/brown substance falling from the ceiling, unsure what it was but it was extremely unsanitary and unsafe. It fell in our drinks with out us noticing until after the drink was already finished seeing particles around the glass., it ruined our clothes, and the scariest part is we have no idea what this substance was.

CREA interactivity is an indoor play space on the second floor above Japan Village (building 2)…read more It's tucked away, you have to enter from 253 36th St, not from any other part of the building, and climb to the second floor. They are good about signage, which was helpful! I booked 8 kids for a two hour experience for a birthday. The two hours included one "adventure" and some craft time. We were lucky that my group was the the only ones booked for that two hour window, so they got to enjoy it as a team. The best thing about the two hour experience: it's drop off. The adults literally cannot stay, there is no space for you. They have your number if some thing happens, but this is designed for adults to have your own adventure. HUGE win. If you have more than 15 kids, there's a party package with a custom adventure, side room and time for cake. They have a deal with the Industry City vendors for food options, which sounded awesome. The CREA team was responsive, answering my queries within a day of me sending an email. They were kind about helping me with options and ensuring we were all set. The space is fun. The room is long and has several zones to explore and collaborate in. There are things to climb and bounce on and zoom. The staff are special. They are kind, excited to hang with the kids, and organized. Feedback from my set of discerning and hopefully not too spoiled 7 to 9 year olds was mixed. The girls (7) loved it, and waxed poetic about the blocks and climbing wall and made gorgeous art. The 9 year old boys said great things about the bouncy area, but also reported that some of the interactive sensor games were glitchy and decided they were too cool for the craft. I would probably be back for a CREA date night (Friday and Saturday evenings). Perhaps not for another birthday.

From the owner: CREA offers interactive and immersive team-based adventures for kids that blend virtual and…read morereal-world elements. All of our games are STEAM-inspired, and feature themes about the environment made in collaboration with our students in our design lab. The Crea Adventure is a 60-minute continuous experience in an action-packed environment where kids navigate through technologically-infused games, conquering challenges and fostering creativity through movement. Players run, jump, climb, crawl and dodge through nine zones that combine technology with traditional play, ending with a relaxing meditation in our ChillZone.

We attended a party here and it was a fun two hour event. The workers were very helpful setting up…read moreand had a big fridge and freezer for num nums. They have tables for kids and benches for the parents. We ordered pizza and all really enjoyed our time while the kids ran around wild. I highly recommend for an event space.

Just discovered this place and OMG it's a must for parents who are trying to occupy their kids. My…read more2 year old has an absolute blast playing with all the toys and equipment. The prices is affordable, it's not crowded, snacks are provided, and the owner (Diana) is an absolute sweetheart. The place is immaculately clean, safe and a perfect outlet for kiddies to have fun and exhaust themselves.

We were visiting family in NYC this summer with a 2- and 4-year-old, and quickly realized two…read morethings: apartments here are not big enough when you have to entertain 2 energetic toddlers, and AC is life. Honestly, my little ones started testing my sanity by our 3rd day on the trip, but then my SIL recommended I take the kids to PlayWell that morning...and they loved it. We dropped in for two hours and the time flew by. Both kids were so happy, got to burn off their energy, and I didn't even get the "I'm bored" complaint! The highlights: 1. The Ultimate Heat Escape: It's spacious, bright, super clean, and beautifully air-conditioned. A total oasis when it's melting outside. 2. Caters to different interests: The variety of activities is top-notch. They have high-energy set-ups like swings and a zip line, brain-boosting pegboards and puzzles, and pretend play activities like a kitchen and wooden train sets. 3. Smart layout: The space is designed with different zones, so kids can actually get a little separation and quiet space if they prefer, especially nice for the younger kids. 4. Perfect for all paces: It easily handles everyone from crawlers to high-energy kids who like to run or bounce around. We've been to a lot of play spaces, and this one has been one of our favorites. A must-visit!

Went for a child's 4th bday - so fun! They had so many different activities for children of all…read moreages and a nice set up for bdays. We appreciated how clean, safe and friendly it was.