Great service staff very friendly. Selenne was helpful when ordered. Parking decent and very clean. A/C was working great. Had a coupon for 14 piece chicken. Food nice and hot bathroom close by. read more

I was hungry so I came for 3 pieces of drumsticks. Not knowing the price until I ordered it from drivethru. I was desperate and hungry so can't blame them but still. 3 pieces of drumsticks. $9+ with tax. They didn't force me to buy it and they were nice but doesn't mean their price doesn't deserve a 1 star. You guys decide. read more

KFC - 3 pieces of drumsticks. $9+ with tax - Chicken Shop Near Me - West Covina, California

Order ahead on the KFC APP and enjoy their awesome deals! Wait time depends on store's foot traffic and staff availability. Food is good and store ambiance is new and nice. read more

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Been here several times and it's been fine. The food is fresh and hot and the service is friendly. Did a few online orders, too, and it's worked out well each time. Plenty of seating inside, too. read more

My husband and I didn't know what we felt like for dinner last night. I mentioned that KFC used to make a chicken pot pie, but we hadn't ordered one in years. We ordered at the drive through. We just ordered two chicken pot pies. They were ready instantly. The crust was very flakey and delicious. There could've been more chicken and veggies inside the pot pie. They were only about half full. However, the flavor was delicious and we really enjoyed them. read more

KFC - Chicken Shop Near Me - West Covina, California

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Chicken was hot and crispy. Leg & thigh pieces were good size. (unlike Jollibee where they cut off half the thigh) I wish they had better offers on the App. read more

KFC - $12 Tuesdays ( $10 on the App) - Chicken Shop Near Me - West Covina, California

Whenever I order through the app, this location has an issue. Once, they didn't honor the special deal and another time the online order was "cancelled" for no reason. I've switched to the Diamond Bar location, even though its a bit longer. read more

I called the store to let them know about an issue with food and worms inside and they simply hanged up on me like it wasn't a major deal! Worst customer service and worst quality. read more

First time eating in the restaurant and it's really clean and nice for a fast food place. There's a really interesting KFC bucket fixture above a round table in the room. Service was fast and friendly. Menu is sadly limited. They don't sell grilled chicken. It's fried chicken, fries, sandwiches and sides. Don't know what to order so had a classic sandwich with fries and drink combo. Really inexpensive. May consider the pot pie next time. There's drive through. They started putting Kentucky Fried Chicken on their packaging for old school throwback. Like it. Wasn't necessarily finger licking good but it sufficed for a lunch. If you're craving fried chicken, this works. read more

KFC - KFC bucket light fixture in the dining room - Chicken Shop Near Me - West Covina, California

The service was so bad lately I've been going there since it opened so upset of how the Spanish lady treated me

I'm tellin you , you're missing out. Although the city needs to come in and power wash the homeless out, this place has the best chicken sandwich kfc has to offer. Took less than 7 minutes from order to hot food in my hands. Friendly staff too. Thanks for making it a good one ! read more

My last year Thanksgiving I can't even explain you given us raw chicken for a big pack service is good but I know what can improve no raw stuff please The reason why I give this place 2 stars because sometimes you give me raw stuff that's not good feelings about this place I don't know read more

We haven't had kfc for few years. I kind of missed it and they have the special $10 for 8 pieces. I still like their chicken, my husband not so much. The girl who answered the phone was very sweet and nice. read more

Hello travelers if you're craving KFC chicken may I suggest coming here and asking for Steven he was so nice and polite to us. Happy Mother's Day read more

Food was good, what you would expect from kfc. Service was very friendly and the place was clean. It was just opening in the morning.

Ya don't give a person yesterday's oldest dried up left over ancient chicken breasts. Ya just don't. Have some class. Would you give your family members that? Ummmm...Then again you might. Mashed potatoes were ok, but had to get extra extra extra gravy to make that happen. Clean the restrooms too and spray a truckload of deodorizer in there. Rancid pp smell knocked down the restroom door and making its way into the dining room area. Colonel Sanders would be extremely embarrassed to call this one of his KFC places. KFC on La Puente Rd read more

KFC - Mashed potatoes with gravy. Was ok. - Chicken Shop Near Me - West Covina, California

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Service is fast, restaurant is clean, people working here are nice. Went inside and was greeted even though there were others in line. The ordering line was very fast. You could see that everyone was on their game, getting the orders out efficiently. I ordered five piece hot wings and the $5.99 Nashville hot sandwich combo. The food came out fast and hot, and I love that it tasted very fresh too! Good job! Great restaurant to go to for lunch, they actually try to have good service! read more

KFC - Chicken Shop Near Me - West Covina, California

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Ugh, I have to admit their Bowls are actually really addicting. I love mine with gravy and cheese, just wish the nuggets had a little more flavor to them like the chicken, but all good! If you love KFC's mashed potatoes and gravy like I do you must try their bowls. read more

Food is always fresh, staff is friendly and polite. I recommend this KFC. This is the only KFC who offers grilled chicken. read more

pretty satisfying meal. I tried the fried chicken sandwich and the 2 piece leg and thigh meal fried chicken sandwich was a bit salty for me but some people probably like that, came with a pickle and mayo 2 piece leg and thigh meal was satisfying! the biscuits, mashed potatoes, and gravy were so good. chicken not bad some good flavoring. and there was a cookie (it was okay) and drink included too. read more

granted i dont go to kfc a lot but i only go here for your hot wings and now they arent offering them anymore. sad.

I ordered online with through yelp and was able to keep track of my order the whole time. When I got to the location my order was already ready for pick. Staff was nice and my oder was done perfectly. read more

I didn't realize how expensive fried chicken was.. Lol!! Thank goodness I bought the value bucket. 10 pieces of extra crispy chicken for 12.99. Definitely worth the calories. We've been going to this KFC drive thru since we were little.. Always lived in walnut. Drive thru took 5 minutes to pay and get my bucket of chicken. It was fantastic. read more

KFC - 10 pieces of glory - Chicken Shop Near Me - West Covina, California

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All I can say is WTF! Who in their right mind would even serve me a piece of chicken like this and think its ok? I have seen frog legs bigger then this. I probably could have sent this to The Guinness Book of World Records for the smallest piece of chicken to ever be served in a drive thru.Who ever owns this establishment should either not own it or get some damn quality control over there. On top of this I didnt even get my cookie! Insult ontop of injury. I want a refund or another meal with (2) real pices of chicken. The other own was only bigger by about 3 inches. And dont blame Covid for this either. read more

KFC - The smallest piece of chicken on earth. - Chicken Shop Near Me - West Covina, California

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The fried chicken is fresh and tasty. Mathew is helpful and provides excellent customer service. My order is received after only a little wait. Don't understand why they got poor review before. This is one of the best KFC in the area. Highly recommended. read more

I am disgusted by their raw uncooked chicken, wasn't properly cooked ‍shit food could not enjoy it, I'm sure the trash did enjoy it tho

Amazing Service here!! The crew is very professionally hardworking and friendly and consistently hospitable and welcoming. They took my order quickly and ran out my meal by the time I put my wallet back in my purse, it was awesome!! I like that they go out of their way to ask if you would like any condiments, and how well stocked and overly prepared their hustle is. Everyone here knows how to clean and work while they enjoy each other's company, the vibes here are so positive and refreshing read more

THIS FOOD IS SO GOODD Also if its your first time you HAVE to try the biscuits they are so gooddd

I would give a -5 star if I Could. Only meal I had yesterday was KFC and got food poisoning the very next morning. Should just shut the store down and let someone else open business there. Total Garbage. read more

I went last night to order inside and it was one of the worst experiences ever they took long to take the order in front of us and then once they finished the guy working walked away we wait for more than 10 mmm ja and they kept looking at us and jjsy looking and no one took our order finally we decided to leave . Worst customer service ever. read more

Terrible drive thru. I asked for mixed and three sides, I get charged for it and I get leg and thighs with 2 sides. I specifically asked the lady at the window if it was mixed and she gave me a condescending "Yeah". Checking my order in my car and running my fingers through the greasy tub is not something that should be expected. Popeyes is about 10 minutes away on hacienda. Take the time to go there. read more

really want to give a negative star review - as in minus 20 stars for this place. staff cannot follow basic instructions such as no gravy. ordered twice - same morons in the kitchen!!! do not order from here read more

So disappointed with this place. Last weekend we order shrimp to go for my son's birthday party, but the shrimp meat come out not fresh at all it is soft and feel nasty in your mouth. This is not the first time it happened to me, it is my second time already, but I just give my self a try again. And it also happens to my friend the same thing for order to go. I don't know why they do that to the customers that order to go. And when we called to let them know what happened to the shrimp, they just say, because we left the shrimp out to long that is why the meat feel soft like that.we have to eat right a way. But from the restaurant to my house just about 10 minutes and the shrimp still hot, how can the shrimp get bad in 10 minutes. We just want to enjoy the food. And don't want to wash our money in the trash. Please do not do that to the customers that order TO GO. read more

Really amazing customer service. The workers really looked like they cared about the work. A huge pulse, this location has the bathrooms open. It's such bs that a lot of business lie and say that the bathrooms are closed. Really impressed. read more

ok ok, not one of my favorite restraunts, but i do like the "original recipe" chicken, but the extra crisp chicken just has too much batter. I had to peel all that skin of just to get to the meat. The mash is good and I honestly love KFC coleslaw. They do have $5 meal deals for lunch, cheap, and the reason why I came here. But one thing that stands out is the apple turnovers they have at KFC. Nothing to boast and brag about but, thier apple turnovers are nostalgic to me. I think Mc Donalds sold them the recipe for the apple turnovers, and that's because back in the day, in the 80's, Mc donalds turnovers tasted, looked exactly the same. And they were delicious! Im glad KFC has them. I stop by now and then for a little sweet snack. I do miss Mcdonalds in the 80s, but KFC moved up one notch on my fast food places to go when I'm on a budget. This Kfc was clean and the staff there were kind and polite. read more

KFC - I remember when McDonalds use to make thier Apple pies like this. #tbt #theyaregood - Chicken Shop Near Me - West Covina, California

Nashville Hot Chicken Review. Had to try it. I've had the real deal in Nashville - yes, Prince's and many other iterations. Today, KFC's Nashville Hot Chicken 2 piece, thigh and leg with a biscuit and coleslaw is of course a Nashville knock-off. Extremely greasy, tangy, slightly spicy, messy, and gooey fresh. Biscuit was soaked in the slightly-spicy greasy oil. I l consumed the biscuit on my ride home with guilty pleasure. Chicken was okay; really KFC extra-crispy slathered with adequately-spiced grease but definitely not hot. Coleslaw was less than stellar, sad limp cabbage with uninspired dressing. Just couldn't eat this. I ate every last bit of the chicken and biscuit though. I sort of hated myself in a good way if you know what I mean. Went into a self-induced food coma and napped for an hour afterwards. Would I get this again? Maybe I'll try the tenders someday in the next few months. I'll be prepared though with the time and place to nap afterwards. In the meantime, can't wait to eat the real deal when I visit Nashville in the spring. read more

Every time I go Through the drive thru something is missed from my order. It's not just once. I have been living in this area for ten years and it always happens. I stop coming here for about three months had a craving after seeing a commercial and what happened?? They missed something from my order. The guy fit two meals in one little bag and even had to ask is everything in here. He guaranteed everything was in the bag. Once I got home my cookie was missing. I actually look forward to it at the end of my meal. It just sucks how careless they are. I'm don't care if it's just a cookie. It's part of the meal and I paid for it. I'm just annoyed at the fact that I have them another chance. And the new sandwich sucks. read more

I called to order. They put me on hold for 6 mins then hung up. Then I redialed again. It rang and rang but no one picked up. I did it again. No one picked up. I am thinking...they must be so busy. I decided to drive over and order in person. NO ONE IS IN STORE OR DRIVE THROUGH. Why won't they answer my call? read more

KFC - Chicken Shop Near Me - West Covina, California

I enjoy coming to this location. Amazing service. All employees are good but Alfonso always goes that extra mile to meet my ends. He has great customer service. Best KFC in the SGV. read more

Nice, friendly staff. Ive always received my orders correct although it's usually only 2 items. I lyk their hot wings. Im gttin hooked on their sweet tea. Ive tried the unsweetened tea but it is pretty bland. U know, ive actually nvr counted if I do get 20 pieces... therez always this 1 time maybe I will b s schmuck n count read more

KFC - 20 pieces? - Chicken Shop Near Me - West Covina, California