This location is easily the gold standard for KFC. Everything from the food to the atmosphere is spot on. Food the chicken is always fresh, juicy, and perfectly crispy. Even the fries and biscuits come out hot and seasoned exactly right. Service The employees are incredibly nice and professional. They move fast but still take the time to double-check that every sauce and side is in the bag. Ambiance It is impressively clean. The tables are always wiped down, the floors are spotless, and the whole place feels welcoming and well-managed. read more

I am literally so pissed off at this place at the moment. I have been going here for a few years and have NEVER, EVER , had bad food here. SOME EMPLOYEE was angry at Management today. We paid $37 for an 8pc tender meal with 4 sides.... We live 15 mins form town and hubby was picking it up while in town. He brought it home, and we dug in.. WHAT IN THE TARNATION IS IN THE BOX...8 tiny 1/4" thick friend something. I have never seen the flattest piece of chicken , that they called a tender , which his usually very thick. we cannot take it back as we lie always from town. No one answered the phone, oh i was mad..then we received 6 biscuits instead of 2, sides were fine. WHAT HAPPENED TO THE CHICKEN? It was not fit for my dog.. That employee did not care about management, they put about 15 sporks in the bag, a huge wad of napkins and 1" thick, about 50 butters and honey packets, soooo wasteful.. this happened on 9/16 at 2 pm... some employee is not happy.. ya owe me $37.00 read more

KFC - Supposed to be 8 tenders.... Paper thin.. - Fast Food Near Me - Sparks, Nevada

This is horrible. I wasted time money and energy over dinner and im not going to use any delivery service during winter time. People just dont care anymore. Why should I tip and pay service and delivery fees? read more

KFC - A soggy bag with sweaty boxes. They put my biscuits and tenders on top of my sauces and sides. My potato wedges were soggy too! Losers you s - Fast Food Near Me - Sparks, Nevada

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The doors to the restaurant were locked at 8:00pm on a Friday night. The drive thru was open. There were plenty of staff working so one would think they can keep the restaurant doors unlocked until 10pm closing. read more

The last 3 times I've been to the Los Altos location in sparks they have been out of chicken. It doesn't seem like anyone's working in there. How do you run out of chicken? read more

Wanted something quick for dinner one night and we agreed on KFC. It had been awhile.... KFC is such a comforting meal. We had this coupon on their mobile website we wanted to use. It came with everything we wanted, but the biscuits. Unfortunately, I didn't notice that until we got home and I was so bummed that we didn't get any with the order. We did however have the coleslaw. I prefer theirs over any other chicken establishment. Everything was comforting and delicious, they just forgot my KFC sauce I requested. We will be back KFC Other than that, read more

KFC - Their meal we received from mobile ordering. - Fast Food Near Me - Sparks, Nevada

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We went to KFC last night originally for their popcorn chicken, which they were out of, so we ordered something else to dine in. When it came, it was to go. No biggie but a waste. But the bigger issue was that every single table was disgusting and dirty. Obviously no one taking care of simple cleanliness. read more

Went to KFC on los altos on 7*12*26 the restaurant was very clean. Went in n out. Got my food in less than 5 minutes nice and hot. Manager Ana was very helpful and efficient read more

Today I ordered a bucket on my app - app said 5-15 minutes - when I arrived they told me they were out of chicken and it would be nother 9 minutes - 30 minutes later they brought me my order - Should have been free for this bad service - fast food means fast not 30 minutes - I had other groceries in my car that I was worried about as well while I waited for my order read more

I came into this KFC on Los Altos walked in and there's children running around in the back of the kitchen. Will definitely not be coming back to this KFC. read more

kfc on Los Altos is my favorite always clean and manager Ana is always really helpful

We went thru yo drive thru to order the special only to find out it was Tuesday only so we order the Chicken Tender feast for 32.00 only to find out it was Chicken and Tenders when we called from home. And they left out the Tenders. We had to return the next day for our Tenders. Signs for deals are misleading and to forget the tenders is not acceptable. read more

The employee's were a bit slow to get to me. But they were nice once they did. The atmosphere is not a very pleasant one. The door is very sticky and trash and food everywhere. I ordered a chicken sandwich with fries and I also ordered a Mac and Cheese bowl by itself. The Chicken Sandwich was okay. Some parts of the chicken was very crunchy and hard, but overall it was nice. The Mac and Cheese Bowl was the best part. The chicken tasted good and the combination of cheese and Mac and cheese was tasty. The fries were a mixed bag, some were well cooked and tasty, others were stale or rock hard. Overall, it was mediocre at best. I highly recommend to only get take out as the inside of the restaurant was pretty gross and not clean at all. read more

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La comida esta deliciosa los empleados son muy amables el restaurante está muy limpio

The food is very good, the staff are very nice they provide the best service I've seen in a while and it feels very welcoming. one of the best ambiance's I've experience! read more

La comida es muy rica y sabrosa es mi comida favorita y los empleados son muy eficientes

Totally disappointing experience at KFC. don't get me wrong, fast food is in its own realm of quality and we all understand that. But my food was so terrible from this kfc! To start off, I ordered the 3 piece tender meal with the Nashville hot sauce or whatever it's called. I got two tenders and a nugget!!! Someone put that box together and put that tiny piece of chicken in and was like "yup". The fries were extremely stale, cold, and sooo salty. Totally inedible. The Mac and cheese was overcooked and tasted mushy. I could get more satisfaction out of a Kraft box I think it might have ruined kfc for me forever sadness read more

KFC - How is this three tenders - Fast Food Near Me - Sparks, Nevada

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I can't even remember the last time I had KFC. They have decent deals, so we opted for that. The cashier was nice and food came out quickly. The french fries were shockingly tasty - would certainly get again. The food was all hot and tasted good overall. However, the portion sizes definitely seem to have gotten smaller. The restaurant itself was clean for the most part. read more

very good customer service, Ana Izquierdo the manager was understandable. my order was taking longer than usual, she offered me a free drink along with a free side for the inconvenience. read more

This KFC store is the best out of all them in the city! The plating is pretty when you eat in, the portions are good, the chicken is juicy and not hard as a rock! Really happy with my visit. The customer service is great and the place is super clean! read more

KFC - Fast Food Near Me - Sparks, Nevada

This place is yummy but greasy. Also, the prices have gone up fifty percent and the size of the chicken has gone down fifty percent. I always want this place but then I remember how small the chicken is. read more

Yummmmmm. Always great when I need something quick and easy for lunch. The service is fast and the food is always fresh. read more

KFC - Fast Food Near Me - Sparks, Nevada

The quality at this location is worse than ever. I went here today and ordered a famous bowl meal with an extra side of fries. ALL I GOT WAS THE FAMOUS BOWL AND DRINK. They forgot my cookie and side of fries. to make matters worse, the famous bowl was made with torn up chicken tender pieces rather than popcorn chicken (the way it should be made) ! read more

KFC - famous bowl made with torn up chicken tenders. - Fast Food Near Me - Sparks, Nevada

I personally love KFC and always bring my service to this location. I have never had any problems...until i received a red hair threaded between my chicken. It was legit stuck in the chicken on the chicken tender! Wear a hair net please! Since then, I have returned continuously and have had no problems. The customer service is quite good. read more

Employee personnel did not even acknowledge us in the lobby at the cash register waiting to make an order they knew we were there yet did not acknowledge us bad business no matter what situation is impeding them from doing their job read more

Giving 1 star due to not being able to leave 0 and leave reasoning Just left and now more then ever know something is wrong with the little manager dude Dude took order correctly and gave total then get to the window and total is half and half order wrong When told order wrong he said no that's what you ordered This negligence and lack competency is below is unacceptable and the reason for them never having a line No more visits and hopefully they improve read more

Ordered the Big Box with Mac n Cheese instead of mashed potatoes. I got 2 Cole slaw. It comes with a drink. I didn't get one. If I wasn't running late for work... I would have checked. I should have known such a simple order would be impossible to get correct in today society. Idiocracy is a reality. read more

I would have given 5 stars because the mash potatoes were awful but the fried chicken was fabulous. I just moved here from L.A,CA. KFC's there are awful. My first order here thru Grub hub was great! Really fresh chicken! Not greasy. good Cole slaw. Will be a regular.. read more

I am a sucker for the occasional KFC and so is the family. I ordered the 20 dollar fill up with extra crispy chicken and the Mac and cheese substituted for one of the mashed potatoes. The drive thru asked if I wanted another side instead of biscuits because it would take another 4 minutes. I gladly declined since I wasn't in a hurry. They offered a large drink for the inconvenience. (Nice). A few minutes later, I received my food and during the check, I didn't find the substituted Mac and cheese. The manager got me what was missing and I was on my way. The food tastes like KFC and how I remember them growing up. The extra crispy skin is yummy. I LOVE that coleslaw with the right amount of tart. Smooth potatoes and that memorable gravy. No surprises there. read more

Disappointed. Got my grandma food here, because she has a hard time with fried chicken. This time it was as if it was sitting all day. Hard to chew. No biscuit, no utensils, no honey, no butter. read more

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I went into KFC after placing an online order upon entering the doors there was nobody in sight I walked up to the online pickup side of the counter were there were two employees working waited for 4 minutes while foods that on the counter looked at the screen saw that the order was mine picked it up as I did another employee walk in as I was picking up the bags and said nothing to me I walked out of the store with not one single employee saying anything about grabbing an order off the counter and walking away horrible customer service read more

For the 5th time the order was wrong. What's wrong with the employees and manager at this location. And the biscuits, or I should say hockey pucks were not fresh that day they were more like a couple days old, they were so hard they had to be thrown in the trash. The French fries are the absolute WORST fries ever. A suggestion for everyone at KFC... start selling chicken and NOT pigeon. What you charge for something with 2 or 3 bites is absurd. the drum is pathetic and the thigh isn't much better. What happened to quality control? What you sell just shows you do not care!!! Shame on you. read more

And again I should smack myself for using this location and its inept workers who are not capable of performing the simplest fast food duties. Tonight they were completely out of all drumsticks and managed to mess up my order with the wrong recipe AND carbonated water instead of sierra mist. These people here obviously do not care about anything and this will be the last time I use this location. read more

Wanted to give it a try again- and...Awful drive thru service still! I wish they had a closer one than this one! Never fails, always something is burnt or not what we order! We try and look in our bag, but people hurry us out of there! And every time we call some rude smart*** is answering rudely! And from his smart*** apology I'm scared he might spit in our food if we go back! Usually I try to hit any other KFC before I am forced to use this one. Plus they burn the chicken n it's so dry! Learn how to cook chicken! They don't really seem to care about their customers! Try anywhere else but this store! read more

TERRIBE SERVICE. Cashier gave me attitude when I asked a question about the sides for the meals. Waited nearly 20mins for one of my sides. Asked for a refund but the manager fought me on it. Will never go back. Employees all have shitty attitudes and give you dirty looks. read more

I had placed an order through Uber eats and did not get my complete order. A week later before I placed another order I called ahead and Jennifer was extremely helpful and thorough at making sure my complete order was there this time around. Thank you again. read more

It's pretty decent as far as KFC goes. I usually get a craving every couple of months for it and this location is adequate in both food quality and service. I don't know how this location stays open as it is always pretty empty whenever I go, but at least there is always somewhere to sit! read more

Amazing service and food last night! Our service with Zachary turned our dinner plans around! He was super friendly and personable! Our food was hot, fresh, and delicious! We had left another competitors establishment to come here because of an extremely rude manager and we couldn't have been happier with our choice! read more

I can see why KFC is only big on the west coast. How can you have this many employees standing around with 4 of us waiting good , now 15 min for our orders. They're not even high school kids. potato wedges were a 15min wait, chicken was a 10min wait. this is fast foot. are they high? read more

I have visited this KFC location many times. What can I say...I am addicted to their Famous Bowls! For those who have never had one it is like having an entire meal in a bowl...mashed potatoes, gravy, corn, and breaded chicken pieces (spicy is available too). Yummy! The meal combo also comes with a chocolate chip cookie and drink (and yes, a carb hangover...but worth it!). The combo is under $7 so a great deal for a fast food lunch. The wait time in their drive thru is also considerably less than the surrounding fast food restaurants so I have been here frequently over the past few months. The staff has always been friendly and efficient. There is one young man in particular who has been working the last few times I have visited (most recently yesterday afternoon around 3pm). I didn't get his name, but he is always super nice and it makes your day a little brighter to interact with him! He deserves some recognition! I have visited another KFC location in the past, and those experiences turned me off of KFC for awhile. The major complaint being you always had to wait for chicken (at least 10 minutes)...no matter what you ordered or what time you visited. I mean it is a fast food chicken restaurant! Anyway, the Los Altos location does a great job. I just wish KFC would bring back the grilled chicken option. It was my favorite and healthier than the fried chicken (yes, I know the fried chicken made them famous). read more