Alphonso is a hard worker. Orders and then packs the chicken. I notice he always sanitizes his hands after dealing with cash so that's a plus in my book. I always hear him upselling when I go here every week on Tuesdays for their Tuesday special, so Hes doing everything he has to do. He'll do great training others in the future! read more

Food is always cold service sucks!!! Waiting for a long time when no customers are inside or outside .! And the bathrooms are always dirty the tables also read more

Female worker there got an additude. I pickup food for door dash and ask if ranch was in there since door dash ask to check the guy helping me say no more so i was about to click unavailiable and ask if they have other sauce then the food order girl cam over and demand me to order confirm multiple times with the mad dog look then she say there is one ranch in there . Didnt even let me ask if there were other sauce just in case there is no ranch. read more

Sucks that I have to write this man I love coming to this location but I found a long hair inside of my chicken sandwich and my wings/ wedges are overcooked read more

KFC - Fast Food Near Me - San Jose, California

Awesome services, staffs are friendly and very helpful and the cleanliness is super. Parkings are always available so definitely will recommend this is place to go for KFC in San Jose read more

The absolute worse kfc out there. They regularly run out of chicken. Will mark your online orders as ready for pickup when it's not. And when you arrive to pick up an order, you find out they gave it away to someone else or it was stolen. Been here a handful of times, and there has always been issues. Avoid this location. read more

In this area of town the quality of most everything is usually diminished. That Was the case here a year ago but it pleasantly looks like they improved service and cleanliness. The extra crispy wings always a treat but don't eat it often if you're over 40* . It's yummy still and the recipe constant and KFC. I will return to this one to support the owner once in a while! R-13*. Run read more

cold fries and biscuits the chicken was soooooo plain like where is the kfc signature taste? although plain is not too big as i dip them in sauces. i thought this meal was good for the price and would order it again. however, i would be in a really kfc mood to do so. read more

KFC - Fast Food Near Me - San Jose, California

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Honestly this is the only Taco Bell/KFC I recommend. It's the cleanest and most sanitary location I've been to. I'm a sucker for their happy hour freezes. There's always new staff I feel but they have all been very nice both indoor and in the drive through. The service is typically really fast. However when they are busy, they will have you pull over and a staff will bring your meal. The quality of the chicken and overall food at this location is 10 times better than other locations and I like that I can get the chicken nuggies from KFC and a freeze from taco bell. read more

Wow this place really is bad. I wanted to try the double down sandwich but I guess it's too complicated of an order for the dude that served me. read more

KFC - I spicy double down and I got this. - Fast Food Near Me - San Jose, California

This place used to be a 4 stars place for me, but that was years ago. Even though i know that the customer service isn't as good as before, I'll still come by at times since it's close to places I'm going to. As always i would get a famous bowl, oh gosh it was too salty today. read more

Service is so awful the person who took my order name is yonathon or something like that I'm currently ordering for Taco Bell and I said fries he didn't even bother asking if I was talking about the cheese fries from Taco Bell or the fries from kfc. When my order was done he asked me if I wanted any sauce and I said a couple of each and I asked about the fries he was giving me attitude about it then I mentioned how he didn't give me my cup yet and he then proceededs to say" I just asked if you got your drink yet" he didn't ask my anything about my drink he asked about if I wanted any sauce. Horrible service will never come here again. Very disappointing read more

Drove up to the drive through and ordered. Paid at the first window. There was a sign saying that if I didn't get a receipt the time I got my food, I would get the food for free. I got my food and asked where my receipt was and proceeded to mention that the sign said I would get the food for free! They manually printed it out on the spot and said that I only get the free food if I drove away without a receipt?! The employee also gave me the food and told me that all my order was in one bag and I insisted to check for the other part of my order after showing my bag. They got the rest of the order after I mentioned my missing part of the order. Got home and started eating my famous bowl and also found a wrapper in my food. They also asked me for what sauce I wanted and stated I wanted hot sauce. I didn't get any hot sauce when I checked at home. Unacceptable! That's a lot of errors for one order... Occurred 11/11/2023 at around 10:15 AM. read more

KFC - There is a plastic wrapper inside my Famous Bowl - Fast Food Near Me - San Jose, California

This location is my go to for yummy original fried chicken. They have specials all the time & the stuff here are friendly & helpful. Especially Luisa & Lidiar . read more

I ordered two steak Quesadillas but they gave chicken. They couldn't read order or they wanted to give whatever they had for customer without letting customers know. I am so disappointed this place. read more

KFC - I ordered two steak Quesadillas but they gave chicken. - Fast Food Near Me - San Jose, California

I haven't been to this location in some time but now I know why. They gave my order away had me wait a long time and still got my order wrong. Never again will I return here. read more

2.5 STARS Every year, the roommate and his friends do a Friendsgiving. This year, since we'd been out of town, we didn't have time to make a turkey. What does that mean? Someone brought KFC. This happened on Sunday, November 25th around 5:45pm. I believe we got a Bucket Meal: 12pc Chicken, 3 Large Sides, 6 Biscuits (Feeds 6+). For the sides, we had Cole Slaw, Mac and Cheese, and Mashed Potatoes & Gravy. I've always preferred another fast food chicken chain over KFC, but theirs will do if I'm craving fried chicken. As long as it's extra crispy that is. Convenient as there are many locations. Though it's gotten a little pricey for a bucket of chicken. (I think the roommate and I have spent around $25+ for an 8 piece meal?) Not the cheapest, but it'll satisfy my craving if I'm too lazy to go to their competitor's store. read more

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ABSOLUTELY FURIOUS, idc how long it takes I'm sitting in this drive thru until you open. I'm not having no bad, if u say 9 I'm waiting until I get to order. This is in acceptable, this company shouldn't be standing, how are you going to promote you opening at 9 then proceed to let 3 people wait in ur drive thru? Absolutely unacceptable either fix ur promotion or shut down. Please do not waste your time and money. Do not fund a unstable business. Waste of money. Absolutely the worst. I don't even write reviews because I don't care but I was so furious. read more

KFC - A closed window with no employee. - Fast Food Near Me - San Jose, California

MOLD on cake ! I'm so upset about this experience I was so excited to eat this cake until I seen this. I've been going here for years and will no longer be attending this KFC/Taco Bell I recommend you do the same. Shame on the owner and this franchise for letting this happen!!! read more

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I think this location has better service now. I have been a customer here for about 1 year. I have never been disappointed, the staff are so kind and lovely! read more

KFC - 8 Piece Chicken only - Fast Food Near Me - San Jose, California

I have been coming here since they fist opened and this is the second time I ordered a bucket of old dry chicken that tasted dried out. I forgot never buy any food after 7:pm to avoid getting the days left overs that have not sold. read more

KFC - Old left overs served after 7:pm - Fast Food Near Me - San Jose, California

The most disappointing chicken sandwich!!! Do you really need to put that much mayo!!!! Never ever been disappointed on KFC!! Shitty service also! read more

KFC - Wtf is this shit????? - Fast Food Near Me - San Jose, California

So yesterday I had the rest of my wisdom teeth taken out, and was getting hungry around 10pm. To my surprise KFC was open until midnight so we headed over to the drive thru for the one and only--Large mashed potatoes! However, be aware at this time there are lots of homeless tents put up, and while you're in line the homeless guys will come up to your car and ask for change. Lock the doors! Anyways, service was quick and friendly. The area is a bit sketch at night, even the drive thru staff lock the windows when they turn their back to get your food. I recommend y'all come before dark to avoid the homeless! read more

I ordered online two meals and got a 10-piece free however when I paid for it it didn't show up on their end about the 10 piece free I spoke with the manager the manager had great customer service with no issues she understood the situation and so there must have been technical difficulties on the website however she would honor it this one time but next time she couldn't do so way to go with the great customer service ad read more

This place said to open at 9 but I wait till 9:10 and it's still not open! I would consider never going back here again.

Been there a few times and not understanding how "open" light is on but doors and drive thru window closed. Got off one time to knock cuz I saw a person inside but I guess he/she hide? ... I was the fourth car in line but we did not move at all. Mind you it says open at 9:00am and we were there at 9:45am I do understand being understaffed and I can be patient with the few employees that do make it to work. But Kfc should be noting this. read more

This store used to be my favorite kfc restaurant to other area but after today no longer my favorite. I went there for tacos and chicken tenders and popcorn chicken. But when I get home I didn't see my popcorn chicken I called them to asked for a refund but they said they couldn't do it they asked me to come back they will give me the food. I also got some fries and I found a cockroach leg on my fries. I have really bad experience today. read more

KFC - Fries - Fast Food Near Me - San Jose, California

I ordered the $30 meal bucket all original and an additional 8 pieces of just chicken. Chicken was dark brown hard, biscuits were hard as well. Chicken was sitting for a long time. read more

KFC - Fast Food Near Me - San Jose, California

They gave me a beat up and old chicken. Popeyes is so much better. Never coming back to this location. read more

KFC - 8pcs chicken bucket - Fast Food Near Me - San Jose, California

Poor customer service. We stopped on 5/22/2023 through the drive-through and ordered 8 pieces bucket, dark meat only. when we got home we had both white meat and dark meat. I called the store and spoke with Daisy the manager. She was very unhelpful and wanted me to come back that day. However, I didn't want to drive in traffic, and I ask her if I could stop by tomorrow she said no very bad customer service. read more

They have a policy posted up on the wall outside the store stating that if they do not hand you your receipt that your meal is free, they never handed me mine. When I brought it to the attention of the worker after I received my food at the second window they just handed it to me. Also didn't let me pick my sides. They just have me coleslaw read more

Too salty!!! I ordered chicken fingers and meat was tough and too salty. Fries overcooked.

They are fast with the orders at the drive-through definitely meeting the demand of fast food. We bought a lot of food and all of the orders were correct. They were courteous and thoughtful. This is the only KFC in the East side of San Jose that has a drive through. Very convenient. They also honor coupons from newspaper clippings to save you a couple of bucks. I suggest stating it when presenting your order so that they are able to code the transactions properly. read more

The worse hot wings! Does not taste how it used to be. Quality went down the drain! Soggy wings! Didn't know KFC can be so expensive. 6pcs of wings n 1 taco supreme cost $9.26!! read more

KFC - Fast Food Near Me - San Jose, California

Indecisive? Two for one deal, but not really! KFC + Taco Bell Ordered: - The KFC Go Cup - Chicken Littles & side of crispy seasoned potato wedges - T8 - 3 Crunch or Soft Tacos Combo comes with drink Tina's Thoughts and Triggers - Food is always greasy, but the stomach wants what it wants *Selena Gomez's theme song - The heart wants what it wants* - Vita was the person who helped me. She was super helpful at the drive thru intercom and suggested items to buy as I don't go to KFC nor Taco Bell too often. - I told her what I wanted and she explained that I could get the beef soft tacos itself or as a combo, but ended doing the combination T8 with the three beef soft tacos; although, the tacos itself were a tad bit greasy, but hey it's fast food. - She deserves some recognition for being welcoming and one of few employees that enjoy her jobs (from what I saw). - KTHXBYE. Using my coupon next time from the receipt, thanks to Vita! read more

Who want to drink warm AF soda I never received a notification if something was wrong with my order they should done that so disappointed read more

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I just left this location. They just opened and had no white meat available. There were 4 other cars behind me and two in front. #1 why didn't the employee taking the order in the drive thru tell me that while I was ordering. I wasted time waiting to get all the way to the window for her to tell me they ran out. I said how did you run out, when you just opened. Then she said we have to cook it and it will take 15 minutes. That's bad management, who ever the manager there is. This location had a drive thru of customers and you didn't have what a lot of people like on original. I was told they only had crispy. That location was not ready to open, because if it was managed correctly, then they would have had more than enough chicken, white or dark in crispy and original ready. Bad business and horrible location to go to. I will make sure to solicit other KFC locations and never go there again. I wouldn't suggest anyone going to this location. read more

SUNDAY JUNE 12TH AT 325pm my receipt was given I walked in at 320pm... I'm leaving at 340pm WITH NO FOOD!REFUND PLEASE WTF is wrong with this place and their whack customer service. Im so upset!! They truly deserve zero stars. I totally forgot about how jacked up they are because I truly wouldnt have come here. I still was polite when speaking to them tho.....like I'm really really really bothered by their behavior And lack of customer service. no one should heave to wait that long. I guess I will have to call and make a real complaint to their corporate office to make a real complaint. ...... but foreal tho can you all have better service?. P.s. i know you all are like omg what did she order!!!! All I ordered was a $5box with those chicken chip things.. swear they skipped right over me and was fixing family dinners and ish.. so at first I'm like Ohhhhh Snap!!!Yall hooking me up???!!!!!!!! My stuff in the fryer? Then after a minute I had to laugh like oh dang.... there's nothing in the fryer? Yall played me lol lol... I mean I'M laughing in real life BUT I am still boiling like hot fish grease read more

This location of KFC has gone downhill the last couple times I visited. They don't prepare enough during dinner time so most of the chicken items are out. We went last weekend to order grilled chicken and got pretty 4 badly overcooked and dryed chicken legs. These shouldn't be served to customer at all. I think the management here need to take a look at the Yelp's reviews lately and make the necessary changes. read more

KFC - Overcooked and dried chicken legs!!! These shouldn't be served to customer. - Fast Food Near Me - San Jose, California

THE MANAGER SHOULD READ THIS REVIEW. The employees who were charging customers 2/3/20 8:30 pm should really be supervised. The girls who were behind the register are stealing money from customers. They overcharged me and have me the wrong order. SHE READ ME MY ORDER CORRECTLY AND CHARGED ME CORRECTLY FOR THE CHEAPER ITEMS ON THE MENU. Then handed me ALL my food INCORRECTLY. I was already home by the time I checked and I wasn't going to waste my gas money to go fight with a bunch of teenage girls who hate their job. I know this isn't a fine dining establishment but at least give me what I paid for. read more