We happened to be in the area and decided to drop into this Chick-fil-A location. As usual, the drive-thru line was crowded. But, they do have staff out their to take orders and to be helpful. The interior was franchise decorated like other stores. The restrooms are coded. We picked up some Chick-fil-A Nuggets: Bite-sized pieces of boneless chicken breast, seasoned to perfection, freshly breaded and pressure cooked in 100% refined peanut oil. Available with choice of dipping sauce. read more

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I had such a wonderful experience at Chick-fil-A thanks to Debbie! From the moment I walked in, she was incredibly friendly, welcoming, and attentive. She went above and beyond to make sure everything was perfect and made me feel like a valued customer. Her positive attitude and exceptional customer service truly stood out and made my visit even more enjoyable. It's employees like Debbie who keep me coming back. Thank you, Debbie, for making my day with your kindness and professionalism! read more

I'm not from the area but this Chick-fil-A needs improvement. The floors and dirt filthy and my lemonade with no ice taste like watered down lemonade. read more

Chick-fil-A - Fast Food Near Me - San Jose, California

Cold fries and long wait times with a crew of 100 people. What's the deal with it this location?

Slow service and my food was not accurate. I usually go to the location off Silver Creek or Almaden. I ordered one sandwich thats it. I ordered it with NO egg white. They give me egg white and no cheese. Wake up people! Its only one item. read more

Chick-fil-A - Clearly says no egg white. Im allergic by the way. - Fast Food Near Me - San Jose, California

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I can count on Chick-fil-A for my chicken sandwich cravings. The drive-thru moves very fast and the staff is very friendly. My usual go to order is the original chicken sandwich with waffle fries and a drink and sometimes the cone as well. There are days when the waffle fries are soggy so I would request if I can get the waffle fries a little crispier. And sometimes I also get the chicken nuggets which are so good. My favorite sauce is the Polynesian sauce and it goes perfectly well with the fries, nuggets and the sandwich. I cannot wait for the new location opening up on Silver Creek which will ease up this location a bit. read more

$17.5 for combo meal ... take out fast food is expensive . Food is decent but doesnt taste as fresh like in n out

Tonight we had the nicest server ever!! Made our day brighter! Joanna give her a raise

I really like ChikFilA, I really like the fresh ingredients and all the sides are awesome! They're pretty quick with service and always very nice. I love that there's no upselling too. read more

My friends and I had lunch here recently on a Saturday and really enjoyed ourselves. Yes, its fast food but its very tasty fast food. The staff was so friendly and helpful. The food came fast and was correct. I had the 4 piece chicken strips with waffle fries and a soda. All tasty. Love the different sauces though I figured out I don't like the Chick Fli A sauce. Honey mustard is my preference. Since we ate in, they refilled my large drink with no questions. All good! read more

I genuinely love Chick-fil-A. I eat here often, and most locations are consistent, friendly, and reliable. That's exactly why this one is so frustrating. This Monterey Rd location constantly forgets the sauces I clearly select in my order. Not once. Not twice. It's become a pattern. At this point, I almost expect to open my bag and find dry nuggets and sandwiches staring back at me. It might sound small, but sauces are part of the meal. When you pay for food and take the time to customize your order, you shouldn't have to double-check the bag every single visit because the same mistake keeps happening at the same store. The food itself is usually good, which makes this even more disappointing. This feels like a basic quality control issue that just isn't being taken seriously. I want this location to be as good as the rest of the brand, but right now, it's falling short in the most avoidable way. read more

Came here to try the breakfast menu. Let me just say it did not disappoint. The customer service was excellent! The cashier was super nice, friendly and helpful. When i received my order they forgot an item. When I told them they apologized and gave me a" free cookie." Let me just say that the cookie was soo good. Im not a fan of chocolate chip but that cookie i can really use another one. what we order: -tots x2 - burrito bowl and the burrito overall, really good breakfast cant wait to go again! read more

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food is what people go to here service is ok waiting time is worse of the worse of you dine in prepare to wait at least 30 mins!!!!! read more

We had a great experience team members were very helpful the food nice presentation. Service is excellent once you open the door they greet you with a smile that's a great feeling the they will help you feel welcome. Thank you Chico for your help. read more

Chick-fil-A - Chicken nuggets - Fast Food Near Me - San Jose, California

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We arrived and walked up to the door where a lady was leaning on a counter/table placed by the front door. I waited for my husband to finish parking. As soon as he walked up, she decides to tell us "drive through only". Why wait until he got down when I was standing there for a few minutes?? This seems like a sign of the type of service and food for this location. I don't come to chick fil a for your "typical" fast food low budget experience. Needless to say, I quickly left and will not be back. read more

OK.. took the kids (Gavin and my 2 nephews here) after we finished passing out food to the homeless. We were at the drive-thru. The line was long, the parking lot is small and congested. It was quite annoying, but we are here by choice, so we just waited until we were able to place our order. Once the order was placed, the wait to get to the window for your meal is less than 10 min. It's just the wait from the queue to the person you need to place your order w/. Service for payment and service at the window was fantastic. So sorry for the gentleman giving us our meal to have to put in another combo for us because the person that took the order did not seem like she was happy to be working. We ordered 3 #1 (2 lemonade, 1 Sprite), 12 grilled nuggets, and 12 chicken nuggets. All w/ their Chick-fil-A sauce. We got to the window and found out she did not place the order for the 3rd combo even though we repeated the order, and she confirmed the 3rd drink. I love Chick-fil-A but perhaps management needs to reevaluate who they place as the forefront to face customers. It does not matter what type of establishment you are; service is key. I will never go to this location ever. read more

It was nice to get Chick-fil-A catered at the office today. When you are getting catering it is important to understand that you need to order the fries separately because they get soggy waiting for pick up. It works easily enough to just get the fries when you get there. I liked that you could get larger containers for the sauces when you get catering. read more

Chick-fil-A is my favorite!!!! I love the chicken here. My usual is the spicy chicken deluxe with some waffle fries. Sometimes, I will get a sweet iced tea. The food is always good. Well, Chick-fil-A always has good food. Some will beg to differ but I like it here and it is convenient for me when I am craving a spicy chicken sandwich. The service is average. It is a hit or miss. While going through the drive-thru, there is a lot of cars wanting to get some delicious chicken. It takes time for them to prepare which is understandable, but sometimes it takes a while like any fast food chain. I do get annoyed that sometimes, depending on who is bringing you food, gives you a few of the sauces you asked for. Like I am not sure why we have a limit on how much sauce we can have. This is during the pandemic and it is still today. Before the pandemic, they will bring you a lot of sauces of your choice. Overall, it is a hit or miss here. Mostly, it is my favorite. Never a bad day when I grab my favorite chicken sandwich. However, it is sometimes hard to get here. When I mean by that, it is so packed in the drive-thru. But it depends on what time you are going. read more

Chick-fil-A - Spicy Deluxe Sandwich with medium Chick-fil-A Waffle Potato Fries - Fast Food Near Me - San Jose, California

I was looking for a quick and easy lunch yesterday and decided to grab some Chick-fil-A! I ordered a spicy chicken sandwich with pepper jack cheese, 8 piece nuggets, and a small fry. Everything tasted freshly cooked, was hot, and hit the spot! The chicken and fries were crispy and not soggy at all. I don't come to Chick-Fil-A often but their chicken is much better than the chicken at other fast food chains. The service is always good here as the chain prides themselves on providing great customer service. There were three staff members I talked to in the drive-thru and they were all very friendly. Note: this location is located off of a very busy street and the parking lot is very cramped. read more

Chick-fil-A - Chick-fil-A Nuggets - Fast Food Near Me - San Jose, California

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I got 2 hot chicks for dinner, both were very dry no dressing no pickles what happened! Chick fill a used to be one of the good fast food and their food is not cheep at all. Their quality has been drop at least for this location . read more

Chick-fil-A - Seasonal Key Lime Beverages - Fast Food Near Me - San Jose, California

Favorite food specially grilled nuggets chicken , the strips and the delicious sauces

I got the new pimento sandwich and it was actually pretty good! I didn't know that it was cheese lol it has a strong flavor of melted cheese. I personally hate that Taco Bell fake cheese taste and it didn't have that. It was handsome but I will not get that again. I feel that it's too cheesy for me. The waffle fries were gas! Never go wrong with them! I also had the Mac and cheese which was good. I put it into my sandwich! It was even more delicious. Though I'm kind of stupid because I didn't know pimento was a cheese LOL then I wouldn't have double cheesed myself lol so much cheese. I thought it was just a special sauce that was named pimento LOL I also got the peach shake or something which tasted like a candle but still good. The worker was nice and the drive thru line moved fast. My experience was great! Decent location! read more

Chick-fil-A - Mac & Cheese - Fast Food Near Me - San Jose, California

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Extremely disappointed! We always go to Chick fil a in person but today we decided to DoorDash due to our sickness.. Our sandwich is missing, and our LARGE fries not even filled up all the way. We waited 30-45min hungry... and keep in mind we don't mind and respect busy days but damn... read more

Chick-fil-A - Fires not FILLED. - Fast Food Near Me - San Jose, California

I like this place but it's a bit expensive.i really like the menu there's a lot of good options.and the people are nice. read more

Chick-fil-A - Cool - Fast Food Near Me - San Jose, California

People were so kind but the fries and chicken were grease soaked. Worst Chick-fil-A. I have ever been to as far as the food and cleanliness. I didn't have time to ask for remakes on our food. The others coming out looked the same. It's like they put the food in the grease then heat it up. Idk but very bad. Hope they fix their problems. They won't be open long if it's like that everyday. We were there about 6:30 pm Monday night. read more

Thank you Kim your really special your amazing very welcoming your awsome I love the energy and service you gave me and my wife thank you melody as well you guys are awsome it really means a lot when people see that type of energy I hope the company sees that and you guys get a reward for it keep up the good work girls you girls are a big face to the company read more

Normally I don't write reviews but I had to get this out. My experience has been subpar at best every time I've been here. Food? Decent for fast food. Service? Decent, depending who you get. Management? Horrible. I went in to order at the register once and there was a girl taking my order and she was coughing. After she took my order I went to go wait on the side and I noticed her grab water and walk towards my direction on the other side covered by a wall. And then a few seconds later some Asian lady wearing a button up flannel presumably the manager, walks toward the girl and gets mad at her for drinking water when there's still guests in line. WTF? Why are there kids forced to be outside at drive thru when there's clearly a fly infestation problem? I felt so bad I tried to tip with cash but the person taking my order said that they're not allowed to take tips and then sent me to the window. read more

As someone who used to work at chickfila - I expect better quality and service than was received. I ordered the limited edition chicken bacon pepper sandwich. My cheese wasn't melted on the sandwich which felt very incomplete. The fries weren't well salted. However, the food did move pretty quick. Interesting experience here because the drive through line and inside line are very fast - best part about this restaurant. Wasn't the normal ambience you get at chickfila with smiling faces. Will be back for chickfila - but nothing to do with the service or this location. read more

My first time ever inside of a chick fil a! We were caught off guard by the kind greeting! I almost felt like they wanted to take my coat & pour me a drink! Ha Johnny helped us & was genuinely patient & kind. We were ordering for my aunt who is on hospice & told me she had never tried chick fil a before so i wanted her wish to come true. So it seems like I ordered 1 of everything! After my long order, johnny was still patient & helpful. Wonderful establishment & the food was delicious. You outshine all the other fast good restaurants & it shows! read more

Just got a southwest salad for lunch and instead of chick nuggets it had just the breaded that goes on the chicken breast's. It was mushy breading. Very disappointing! Waste of money! read more

Order wasn't made right. Came in with my daughter, left and noticed a few things missing. Came back in, they questioned us like we were trying to steal something. It was really dumb. THe fries were also soggy, mad about that! The place was dirty as well. Not sure if we'd come back read more

Wife and I walked in around 11am and welcomed by what felt like the entire staff. Kim took our order and repeated it back to us politely. We sat down and almost instantaneously got our food delivered to us. We ate our meal with a chill and relaxing vibe. Food at Chik-Fil-A is almost always good, but the service is what separates them from the rest. This was the best experience I've had at a fast food restaurant. Much love! read more

Love Chick-fil-A! I ordered my normal: spicy chicken sandwich, large lemonade no ice (so I can save some for later) and waffle fries. Service was great as always. I asked for no ice and was given extra ice on accident. I went back and told them and they apologized and happy gave me a new drink with no ice. read more

Chick-fil-A - Fast Food Near Me - San Jose, California

30mins for a Cobb salad. Employee acting like my order was never taken extremely rude after showing them my receipt. Took forever to get a refund bc supposedly no one knew how to process it. read more

I am addicted to their chicken sandwiches, I cant even explain why when compared to so many other chicken sandwiches

This was an awesome stop on our road trip. We really enjoyed the food and the kids indoor play area. I really want to highlight the service. Johnny took our order with patience, professionalism and a smile. I noticed on his name tag that he has been a Chic Fil A Team Member for 7 years! Amazing! You can tell he takes a lot of pride in his job, as he should because he does it very well. Thank you Johnny for brightening up this stop on our road trip! read more

I just had to share that chick fila has large size chicken sandwiches (joke). But I did secure the largest chicken sando in all my years eating at CFA. The best blessing I've received all year. Also don't know why fast food spots get bad reviews... what did you expect? ITS FAST FOOD MY GUY! read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - San Jose, California

We only get the spicy chicken sandwich. It's best to add fresh veggies (onions, tomatoes and lettuce and extra pickles) at no charge. (some places may charge extra for tomatoes) That hack brings the sandwich to the next level. Still prefer Popeye's spicy chicken as they just give you a bigger breast of chicken. And bigger breasts are better. The wait time at the busiest time of day is just ridiculous. Whether you are in the drive-thru or try to go inside, you'll have to wait at least 30mins. The amount of Uber eats and door dash orders is just incredible! It appears they fulfill those more than they do regular walk-ins. Best to order on the app and then wait curbside. So 4 star for taste and wait time combo! If you go towards the open, there isn't a wait, but eating a caloric sandwich too early just ruins the day. read more

First time at this location. Chico, the clerk that took our order, not only served us with such friendliness, he invited us back to try breakfast. He had our mouths watering when he described making the biscuits each morning. I wish every location had a Chico to greet and take care of us! read more

I love Chick Fil A. Their chicken is sooooo good with Chick Fil A sauce, their waffle fries, chicken sandwiches, mac and cheese, everything. Their cookies are absolutely stunning too... Thinking about it is just making my mouth water. Chick Fil A after a breakup or tough day is just the way to go!! Chick Fil A is for the big backs fr because DAMNNN that chicken is fire. read more